Daisy Fays Nursery Carnon Downs

Carnon Downs, Truro TR3 6JG
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9.8 61 Reviews
  • Daisy Fays Nursery Carnon Downs, Truro
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Hannah Couch (Manager)

Number of Childcare Staff

  • 4

Total Places for Children

  • 37

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Funding & Fees

  • Fees and sessions vary. Detailed and comprehensive fee information will be provided in subsequent communications with Daisy Fays.

Opening Times

  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00

When Closed

  • Bank Holidays & Christmas
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Daisy Fays Nursery Carnon Downs Reviews (61)

9.8

Daisy Fays Nursery Carnon Downs has a Review Score of 9.8 (9.796) out of 10, based on 15 reviews in the last 2 years.
Over all time Daisy Fays Nursery Carnon Downs has 61 reviews.

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Total of 61, showing 41-60
Review from Sarah C (Mother of Child) published on 11 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Hello, my children absolutely love this nursery. This is the nursery we had been searching for so long! I have been to a few in the area and just not been happy about my children being there. This is the only nursery that I have been happy with and I wish I had found it sooner. Such a great, friendly
and happy nursery with brilliant staff. I would absolutely recommend this nursery.
Reply from Shikeira Holdroff, Manager at Daisy Fays Nursery Carnon DownsThank you so much for writing us such a lovely review Sarah. We love to look after your wonderful girls and we are also very glad that you found us!
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Review from Melissa M (Mother of Child) published on 10 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my current 18-month-old and my older son have attended Daisy Fays Nursery Carnon Downs. Both of my children are extremely happy to get out of the door in the morning. I have found the nursery very supportive of both of my children's development and reaching their milestones. The curriculum is varied
and the nursery supports all aspects of learning. My elder son passed away a couple of years ago and the nursery was extremely supportive throughout the process and have remembered my son in everything they do. The staff are knowledgeable, attentive and caring and my little boy can't wait to go to them. A good sign indeed.
Reply from Shikeira, Manager at Daisy Fays Nursery Carnon DownsThank you so much for your kind review Melissa. It means a lot to us as staff that parents are happy with our service and of course we love looking after both your boys. Best wishes.
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Review from Jemma P (Mother of Child) published on 10 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son started the nursery just before his second birthday and now he’s 4, he loves it. He progressed so well and has a great connection with all the staff and children. The staff make me feel extremely welcome, he’s started school recently and goes back to nursery in the holidays and really enjoys
going back to see his friends.
My daughter started just before her 1st birthday and now she’s nearly 2. She was itching to start going as she went with me every day to drop her brother off. She got used to the friendly faces of the staff welcoming her brother in and talking to her as well.
She never fusses going in. They look after her fantastically. The staff are great when they think something is wrong they will contact me straight away.
I would HIGHLY recommend this nursery to everyone. You wouldn’t find a better nursery and your child or children will absolutely love it and benefit a lot from attending.
Reply from Shikeira Holdroff, Manager at Daisy Fays Nursery Carnon DownsThank you so much for your wonderful review Jemma. We really appreciate it and love looking after both your fantastic children!
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Review from Vicki S (Mother of Child) published on 4 September 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son is very happy at Daisy Fays Nursery Carnon Downs. The staff are always happy and very helpful which creates a lovely atmosphere for the children. I am sending my youngest son to Daisy Fays Nursery Carnon Downs soon and am confident that he will settle well and benefit from the care the staff
will provide.
Reply from Sarah Pope, Manager at Daisy Fays Nursery Carnon DownsThank you so much for your lovely review, we really appreciate it.
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Review from Alix V (Mother of Child) published on 11 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daughter has attended Daisy Fays one to two days a week for the last two years. She has always been so well looked after and all the staff have been wonderful, always greeted with a smile and not rushed when needing to discuss anything.
The feedback I get on a daily basis is great - just the right
amount and always helpful and supportive if you have queries about days/funding or anything else.
The staff are obviously caring and enthusiastic about the children and they are constantly changing and improving things so they have a good range of activities/areas so they stay interested.
My daughter always comes home beaming, she clearly has a great time there.
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Review from Katherine W (Mother of Child) published on 3 August 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both of my children have attended Daisy Fays from the age of 13 months. We visited lots of other nurseries, and Daisy Fays stood out because of its modern and safe facilities, and the warmth of its staff.
We really like the fact that the floors are all cushioned with foam flooring, there are no steps,
and even the garden and its paths are all entirely rubberised to minimise bumps and falls.
The food is varied, and the snacks are really healthy.
Most of all though, the staff are so kind and friendly. There is a mix of ages but most are in their 20-30's and the children seem to respond to them very well.
There is a very warm atmosphere and I'm always surprised at how calm the setting is even though it is full of small children!
The children get to take part in sports activities and forest school alongside all the other activities like singing, water play and messy crafts.
I am so pleased we chose them to take care of our children, they do a wonderful job.
Reply from Fay Caruana, Owner at Daisy Fays Nursery Carnon DownsThank you for such a lovely review.
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Review from Carmel (Mother of Child) published on 11 July 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very happy with the nursery and the staff members have been so helpful. We were worried about her going in as she was a very clingy child and wouldn't go to anyone else but me and her dad. Since she has been here her confidence has grown and is getting better at going with other relatives. Highly recommend.
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Review from Kelly (Mother of Child) published on 30 June 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son goes to Daisy Fays following in his sister's footsteps almost 5 years ago. I have always found the nursery to be a lovely play and learning environment for the children and I enjoy hearing about the huge variety of activities they get involved with. I have found all members of staff to be kind,
friendly and attentive. I have already recommended this nursery to two work colleagues and wouldn't hesitate in introducing more friends.
Reply from Sarah Pope, Deputy Manager at Daisy Fays Nursery Carnon DownsThank you so much for your review, we really appreciate it.
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Review from Bethany H (Mother of Child) published on 18 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The nursery staff are warm, friendly and professional. They have settled my son in to nursery with ease and removed any stress we, as parents, had!


The nursery is clean and welcoming; full of interesting things for the children. I would really recommend Daisy Fays to anyone looking for quality

care for their child.
Reply from Sarah Pope, Deputy Manager at Daisy Fays Nursery Carnon DownsThank you so much for your lovely review, we really appreciate it.
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Review from Rachael B (Mother of Child) published on 7 April 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot recommend Daisy Fays highly enough. It is such a friendly and welcoming nursery, I had instant good vibes from the first time I stepped foot through the doors. My daughter settled in easily over two years ago and has been happy ever since. The staff are nothing short of fabulous, they are always
so friendly and accommodating, always happy to spend as long as you need chatting about any concerns/how my daughter's day was/what she ate/what she did/the activities etc. You really get to know everyone which is great. You can tell they love their job. I love hearing about what goes on when I get the report in the car on the way home, my daughter talks so highly of the staff, the other children, the fun she's had - it's always a joy to hear. The nursery always looks clean and very well maintained, the hot lunches are a massive plus point. I will actually be quite sad when the time comes for my daughter to move on, I will always have really fond memories of her time at Daisy Fays.
Reply from Sarah Pope, Deputy Manager at Daisy Fays Nursery Carnon DownsThank you so much for you amazing review, I'm glad it shows that we all love what we do, because we really do!
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Review from Mike (Father of Child) published on 7 April 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Overall an excellent Nursery with great staff. My daughter loves it there and we are confident she is safe and having a good time.


They always feedback and act appropriately if she is unwell or they have any concerns.


I can't recommend them enough.

Reply from Sarah Pope, Deputy Manager at Daisy Fays Nursery Carnon DownsYour feedback is greatly appreciated by us, thank you.
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Review from Debra S (Mother of Child) published on 6 April 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my children aged 3 and 20 months attend Daisy Fays and have always enjoyed going there. They are always greeted with lovely smiley faces and are looked after with the greatest of care.
My son particularly loves the fantastic outside area they have, and my daughter loves the yummy meals!
A wonderful
place for children to grow and learn- thanks to all the team.
Reply from Sarah Pope, Deputy Manager at Daisy Fays Nursery Carnon DownsThank you for your lovely review it is much appreciated.
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Review from Soraya J (Mother of Child) published on 6 April 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little boy absolutely loves Daisy Fays. He always goes in and comes out smiling. The staff are amazing, so kind and caring, and the food is exquisite.
The nursery is extremely clean and hygienic. 100% recommend Daisy Fays if you want to feel relaxed leaving your child in a safe and happy environment,
where they will develop and learn new skills whilst having fun.
Reply from Sarah Pope, Deputy Manager at Daisy Fays Nursery Carnon DownsThank you so much for your review, we really appreciate it.
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Review from Kelsey C (Mother of Child) published on 6 April 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I absolutely love this nursery, I was really nervous to leave my little one especially as she was so young but the nursery was so welcoming and now she loves going every week! It's so hard to trust people you don't know especially with your child, but I couldn't think of anyone better, I most definitely
recommend this nursery to anyone who is looking.
Reply from Sarah Pope, Deputy Manager at Daisy Fays Nursery Carnon DownsThank you so much for your review, your support means a lot to us.
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Review from Helen (Mother of Child) published on 23 January 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
This nursery is fab!!! My daughter loves going and claps when we pull up outside in the car. The staff are lovely, very caring and attentive and really get to know the children so they know what they like and dislike.
I was recommended this nursery by a friend and I'm so glad I was. I've since recommended
them to other friends and some have joined up already and love it too.
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Review from Lucy W (Mother of Child) published on 10 July 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our son has been at Daisy Fays for almost a year and we couldn't be happier with the nursery and everything they do for him. He started nursery when he was just under 6 months old and we checked out numerous nurseries in the area and Daisy Fay's is, without a doubt, the best around. All of the staff
are very friendly and amazing with our little boy, they are so caring and he learns and experiences new things every day. The food is great too and he is always trying new meals and snacks.
The outdoor space is brilliant and the children spend lots of time outside and doing messy play which is fantastic. We couldn't recommend Daisy Fay's highly enough!
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Review from A C (Father of Child) published on 19 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our son is well cared for at Daisy Fay's. We have been at Daisy Fay's for 2 and a half years, ever since our son needed to start child care as we were both at work. It is a newer nursery and time and thought has clearly gone into it's design. This has created a child friendly environment that allows
for lots of interaction between children, staff and the resources on offer.
The outdoor area in particular is excellent. Lunch is provided and it is very impressive. I'd happily dine there. Our son always eats up! At pick up time you get a brief synopsis of how long they slept and what they've eaten that day. The key members of staff there are very good at what they do. Our son enjoys his time at Daisy Fay's.
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Review from Nikki E (Mother of Child) published on 19 January 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been attending this nursery since April 2015 at the age of 2 and hadn't been around many children so I was worried how he would cope. We were shown around and we both instantly fell in love with the place. It was bright and colourful, with lots to play with and an amazing outdoors area. The
staff are so friendly, my son has a really lovely relationship with his key worker which is so helpful and he has come on leaps and bounds since being there. He absolutely loves this nursery and is always so excited to go in the mornings. We will both miss it lots when he goes on to 'big school'. I would recommend this nursery to anyone.
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Review from Jemma H (Mother of Child) published on 7 January 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son was very clingy to me so I know I needed to break this. We met the owner when we went for a look around and we just fell in love with it. It made it even better as my son is a tractor and animal lover, all the things that Daisy Faye's had. We were made very welcome and he just took off playing.
We enrolled him straight away but knew it would be difficult at first with him being clingy. It took him a couple of weeks to settle but now he gets up every morning and asks to go to nursery even on the weekends. I can't tell you how much he loves it and it's so good for him. The staff are brilliant in every way and make you feel like your child is the most important child they are caring for. He is my first child and I can't recommend it highly enough. Thank you Daisy Fay's and all your lovely staff.
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Review from Donna T (Mother of Child) published on 4 January 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been attending Daisy Fay's for 6 months, and he just LOVES it. He is so happy here, that he doesn't wave goodbye to me, he's too busy saying hello to his friends and sometimes he even cries when he is collected to go home.
Daisy Fay's is very spacious, tidy and clean and they have an excellent
all weather outdoor play area which my son thoroughly enjoys.
The staff are just amazing, I cannot describe them in any other way, nothing is too much trouble for them; they keep me up to date on his progress; what he's eaten during the session; what activities he's taken part in, and they also show sensitivity when on occasions he's fallen over, exactly what I would want for my (not so little) boy. They are also teaching him makaton signs, which he demonstrates at home, which is just brilliant!
Since starting we have noticed he has developed in all areas, in particular his confidence, language and communication skills. He has progressed that much, even family members have commented on how well he is doing, all of this is credited to Daisy Fay's.
I am so pleased with Daisy Fay's that we are now sending our 1year old daughter, who also willingly leaves mummy to go and play. I don't hesitate to recommend Daisy Fay's to all my friends and family!
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Current Review Score: 9.8 (9.796)

Overview of Review Score

The Review Score of 9.8 (9.796) out of 10 for Daisy Fays Nursery Carnon Downs is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.921 for Daisy Fays Nursery Carnon Downs is calculated as follows: ( (165 Excellents x 5) + (12 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 178 Ratings = 4.921
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.875 Points relating to the number of positive Reviews for Daisy Fays Nursery Carnon Downs is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.875
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 number of registered child places is 7.4, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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