Daisy Fays Nursery Carnon Downs, Truro, Cornwall
Daisy Fays Nursery Carnon Downs, Truro, Cornwall
Daisy Fays Nursery Carnon Downs, Truro, Cornwall

Daisy Fays Nursery is a small friendly childcare provider that gives children a home from home environment. Located in Carnon Downs on the outskirts of Truro, the nursery is completely unique and offers a wide range of indoor and outdoor activities to encourage child development. Every day the children enjoy fresh hot lunches rotated weekly and changed on a monthly basis. Free flow rooms are laid with soft play flooring and 2 messy play areas for all the children. There is also an impressive outside area with 70 square metres of safety flooring and 30 square metres of gardens and vegetable patches. Whether they’re in the play-house, planting seeds or running around, the children can freely use their imaginations in a safe environment.

Owner: Fay & Jamie Caruana

Person in charge: Megan Popperwell (Manager)

Local Authority / Social Services: Cornwall Council

Number of Staff: 15

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 36

Age Range: from 0 years 3 months to 5 years 11 months

Opening Days: Mon-Fri

Opening Hours: 0800-1800

When Closed: Bank Holidays & Christmas

Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.9 Daisy Fays Nursery Carnon Downs has a Review Score of 9.9 (9.863)

The Review Score of 9.9 (maximum of 10) for Daisy Fays Nursery Carnon Downs is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 19 Reviews over all time. This Average Rating is also the rating value for Daisy Fays Nursery Carnon Downs in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 13 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.863 for Daisy Fays Nursery Carnon Downs is calculated as follows: ( (196 Excellents x 5) + (31 Goods x 4) ) ÷ 227 Ratings = 4.863

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Daisy Fays Nursery Carnon Downs is based on 13 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 7.2 positive Reviews (36 registered maximum number of service users ÷ 5). 13 Reviews ÷ 7.2 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    18
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Daisy Fays Nursery Carnon Downs?

  • Extremely LIKELY
    18
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Daisy Fays Nursery Carnon Downs

  • Mother of Child
    17
  • Father of Child
    2

My son is very happy at Daisy Fays Nursery Carnon Downs. The staff are always happy and very helpful which creates a lovely atmosphere for the children. I am sending my youngest son to Daisy Fays Nursery Carnon Downs soon and am confident that he will settle well and benefit from the care the staff will provide.

How likely would you be to recommend Daisy Fays Nursery Carnon Downs? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Sarah Pope, Manager at Daisy Fays Nursery Carnon Downs responded to this review on 04 Sep 2017:

Thank you so much for your lovely review, we really appreciate it.

My daughter has attended Daisy Fays one to two days a week for the last two years. She has always been so well looked after and all the staff have been wonderful, always greeted with a smile and not rushed when needing to discuss anything.
The feedback I get on a daily basis is great - just the right amount and always helpful and supportive if you have queries about days/funding or anything else.
The staff are obviously caring and enthusiastic about the children and they are constantly changing and improving things so they have a good range of activities/areas so they stay interested.
My daughter always comes home beaming, she clearly has a great time there.

How likely would you be to recommend Daisy Fays Nursery Carnon Downs? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Both of my children have attended Daisy Fays from the age of 13 months. We visited lots of other nurseries, and Daisy Fays stood out because of its modern and safe facilities, and the warmth of its staff.
We really like the fact that the floors are all cushioned with foam flooring, there are no steps, and even the garden and its paths are all entirely rubberised to minimise bumps and falls.
The food is varied, and the snacks are really healthy.
Most of all though, the staff are so kind and friendly. There is a mix of ages but most are in their 20-30's and the children seem to respond to them very well.
There is a very warm atmosphere and I'm always surprised at how calm the setting is even though it is full of small children!
The children get to take part in sports activities and forest school alongside all the other activities like singing, water play and messy crafts.
I am so pleased we chose them to take care of our children, they do a wonderful job.

How likely would you be to recommend Daisy Fays Nursery Carnon Downs? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

Fay Caruana, Owner at Daisy Fays Nursery Carnon Downs responded to this review on 03 Aug 2017:

Thank you for such a lovely review.

Very happy with the nursery and the staff members have been so helpful. We were worried about her going in as she was a very clingy child and wouldn't go to anyone else but me and her dad. Since she has been here her confidence has grown and is getting better at going with other relatives. Highly recommend.

How likely would you be to recommend Daisy Fays Nursery Carnon Downs? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My son goes to Daisy Fays following in his sister's footsteps almost 5 years ago. I have always found the nursery to be a lovely play and learning environment for the children and I enjoy hearing about the huge variety of activities they get involved with. I have found all members of staff to be kind, friendly and attentive. I have already recommended this nursery to two work colleagues and wouldn't hesitate in introducing more friends.

How likely would you be to recommend Daisy Fays Nursery Carnon Downs? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Sarah Pope, Deputy Manager at Daisy Fays Nursery Carnon Downs responded to this review on 30 Jun 2017:

Thank you so much for your review, we really appreciate it.

Our son loves going to Daisy Fays. The staff are friendly, helpful and obviously care about my child. He has made massive progress in his confidence since starting and loves telling us what he's been up to. We had a few weeks where he wasn't keen to attend after he'd been unwell, but the staff were so reassuring and really helped him through it. He now runs in happily again. We feel the communication at the end of the day could be improved at times as it can be a bit rushed if lots of parents are picking up. Could something written be handed out at the end of the day to avoid anything being missed? For example, we don't often get told the kinds of activities he's done, liked or disliked, or who he might have played with. I'd also love to see painting and the outside being available at all times, although I understand this probably isn't feasible due to the building layout. Saying that we are really pleased that we chose Daisy Fays and the staff and facilities there are great.

Thank you!

How likely would you be to recommend Daisy Fays Nursery Carnon Downs? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Good

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Sarah Pope, Deputy Manager at Daisy Fays Nursery Carnon Downs responded to this review on 18 May 2017:

Thank you so much for you review, we really appreciate it. We have taken onboard your comments and will look into any changes we can make to improve things.

The nursery staff are warm, friendly and professional. They have settled my son in to nursery with ease and removed any stress we, as parents, had!

The nursery is clean and welcoming; full of interesting things for the children. I would really recommend Daisy Fays to anyone looking for quality care for their child.

How likely would you be to recommend Daisy Fays Nursery Carnon Downs? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Sarah Pope, Deputy Manager at Daisy Fays Nursery Carnon Downs responded to this review on 18 May 2017:

Thank you so much for your lovely review, we really appreciate it.

I cannot recommend Daisy Fays highly enough. It is such a friendly and welcoming nursery, I had instant good vibes from the first time I stepped foot through the doors. My daughter settled in easily over two years ago and has been happy ever since. The staff are nothing short of fabulous, they are always so friendly and accommodating, always happy to spend as long as you need chatting about any concerns/how my daughter's day was/what she ate/what she did/the activities etc. You really get to know everyone which is great. You can tell they love their job. I love hearing about what goes on when I get the report in the car on the way home, my daughter talks so highly of the staff, the other children, the fun she's had - it's always a joy to hear. The nursery always looks clean and very well maintained, the hot lunches are a massive plus point. I will actually be quite sad when the time comes for my daughter to move on, I will always have really fond memories of her time at Daisy Fays.

How likely would you be to recommend Daisy Fays Nursery Carnon Downs? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Sarah Pope, Deputy Manager at Daisy Fays Nursery Carnon Downs responded to this review on 07 Apr 2017:

Thank you so much for you amazing review, I'm glad it shows that we all love what we do, because we really do!

Overall an excellent Nursery with great staff. My daughter loves it there and we are confident she is safe and having a good time.

They always feedback and act appropriately if she is unwell or they have any concerns.

I can't recommend them enough.

How likely would you be to recommend Daisy Fays Nursery Carnon Downs? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Sarah Pope, Deputy Manager at Daisy Fays Nursery Carnon Downs responded to this review on 06 Apr 2017:

Your feedback is greatly appreciated by us, thank you.

Both my children aged 3 and 20 months attend Daisy Fays and have always enjoyed going there. They are always greeted with lovely smiley faces and are looked after with the greatest of care.
My son particularly loves the fantastic outside area they have, and my daughter loves the yummy meals!
A wonderful place for children to grow and learn- thanks to all the team.

How likely would you be to recommend Daisy Fays Nursery Carnon Downs? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Sarah Pope, Deputy Manager at Daisy Fays Nursery Carnon Downs responded to this review on 05 Apr 2017:

Thank you for your lovely review it is much appreciated.

My little boy absolutely loves Daisy Fays. He always goes in and comes out smiling. The staff are amazing, so kind and caring, and the food is exquisite.
The nursery is extremely clean and hygienic. 100% recommend Daisy Fays if you want to feel relaxed leaving your child in a safe and happy environment, where they will develop and learn new skills whilst having fun.

How likely would you be to recommend Daisy Fays Nursery Carnon Downs? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Don't Know

Sarah Pope, Deputy Manager at Daisy Fays Nursery Carnon Downs responded to this review on 05 Apr 2017:

Thank you so much for your review, we really appreciate it.

I absolutely love this nursery, I was really nervous to leave my little one especially as she was so young but the nursery was so welcoming and now she loves going every week! It's so hard to trust people you don't know especially with your child, but I couldn't think of anyone better, I most definitely recommend this nursery to anyone who is looking.

How likely would you be to recommend Daisy Fays Nursery Carnon Downs? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Sarah Pope, Deputy Manager at Daisy Fays Nursery Carnon Downs responded to this review on 05 Apr 2017:

Thank you so much for your review, your support means a lot to us.

This nursery is fab!!! My daughter loves going and claps when we pull up outside in the car. The staff are lovely, very caring and attentive and really get to know the children so they know what they like and dislike.
I was recommended this nursery by a friend and I'm so glad I was. I've since recommended them to other friends and some have joined up already and love it too.

How likely would you be to recommend Daisy Fays Nursery Carnon Downs? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Our son has been at Daisy Fays for almost a year and we couldn't be happier with the nursery and everything they do for him. He started nursery when he was just under 6 months old and we checked out numerous nurseries in the area and Daisy Fay's is, without a doubt, the best around. All of the staff are very friendly and amazing with our little boy, they are so caring and he learns and experiences new things every day. The food is great too and he is always trying new meals and snacks.
The outdoor space is brilliant and the children spend lots of time outside and doing messy play which is fantastic. We couldn't recommend Daisy Fay's highly enough!

How likely would you be to recommend Daisy Fays Nursery Carnon Downs? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Our son is well cared for at Daisy Fay's. We have been at Daisy Fay's for 2 and a half years, ever since our son needed to start child care as we were both at work. It is a newer nursery and time and thought has clearly gone into it's design. This has created a child friendly environment that allows for lots of interaction between children, staff and the resources on offer.
The outdoor area in particular is excellent. Lunch is provided and it is very impressive. I'd happily dine there. Our son always eats up! At pick up time you get a brief synopsis of how long they slept and what they've eaten that day. The key members of staff there are very good at what they do. Our son enjoys his time at Daisy Fay's.

How likely would you be to recommend Daisy Fays Nursery Carnon Downs? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Excellent

Staff: Good

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

My son has been attending this nursery since April 2015 at the age of 2 and hadn't been around many children so I was worried how he would cope. We were shown around and we both instantly fell in love with the place. It was bright and colourful, with lots to play with and an amazing outdoors area. The staff are so friendly, my son has a really lovely relationship with his key worker which is so helpful and he has come on leaps and bounds since being there. He absolutely loves this nursery and is always so excited to go in the mornings. We will both miss it lots when he goes on to 'big school'. I would recommend this nursery to anyone.

How likely would you be to recommend Daisy Fays Nursery Carnon Downs? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My son was very clingy to me so I know I needed to break this. We met the owner when we went for a look around and we just fell in love with it. It made it even better as my son is a tractor and animal lover, all the things that Daisy Faye's had. We were made very welcome and he just took off playing. We enrolled him straight away but knew it would be difficult at first with him being clingy. It took him a couple of weeks to settle but now he gets up every morning and asks to go to nursery even on the weekends. I can't tell you how much he loves it and it's so good for him. The staff are brilliant in every way and make you feel like your child is the most important child they are caring for. He is my first child and I can't recommend it highly enough. Thank you Daisy Fay's and all your lovely staff.

How likely would you be to recommend Daisy Fays Nursery Carnon Downs? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My son has been attending Daisy Fay's for 6 months, and he just LOVES it. He is so happy here, that he doesn't wave goodbye to me, he's too busy saying hello to his friends and sometimes he even cries when he is collected to go home.
Daisy Fay's is very spacious, tidy and clean and they have an excellent all weather outdoor play area which my son thoroughly enjoys.
The staff are just amazing, I cannot describe them in any other way, nothing is too much trouble for them; they keep me up to date on his progress; what he's eaten during the session; what activities he's taken part in, and they also show sensitivity when on occasions he's fallen over, exactly what I would want for my (not so little) boy. They are also teaching him makaton signs, which he demonstrates at home, which is just brilliant!
Since starting we have noticed he has developed in all areas, in particular his confidence, language and communication skills. He has progressed that much, even family members have commented on how well he is doing, all of this is credited to Daisy Fay's.
I am so pleased with Daisy Fay's that we are now sending our 1year old daughter, who also willingly leaves mummy to go and play. I don't hesitate to recommend Daisy Fay's to all my friends and family!

How likely would you be to recommend Daisy Fays Nursery Carnon Downs? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Daisy Fay's is bright, clean, fun and safe. My daughter thoroughly enjoys her time there and I cannot rate the staff highly enough. Not only is my daughter feeling comfortable, secure and happy but she is also learning and her development is coming on in leaps and bounds. A truly wonderful nursery.

How likely would you be to recommend Daisy Fays Nursery Carnon Downs? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

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