Daisy Fays Nursery Carnon Downs

Carnon Downs, Truro TR3 6JG
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9.9 61 Reviews
  • Daisy Fays Nursery Carnon Downs, Truro
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Hannah Couch (Manager)

Number of Childcare Staff

  • 4

Total Places for Children

  • 37

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Funding & Fees

  • Fees and sessions vary. Detailed and comprehensive fee information will be provided in subsequent communications with Daisy Fays.

Opening Times

  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00

When Closed

  • Bank Holidays & Christmas
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Daisy Fays Nursery Carnon Downs Reviews (61)

9.9

Daisy Fays Nursery Carnon Downs has a Review Score of 9.9 (9.921) out of 10, based on 15 reviews in the last 2 years.
Over all time Daisy Fays Nursery Carnon Downs has 61 reviews.

Overall Experience
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Reviewer Connection to Daisy Fays Nursery Carnon Downs
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Total of 61, showing 21-40
Review from Sarah B (Mother of Child) published on 6 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daughter loves going to Daisy Fays Nursery Carnon Downs. She is always learning new things and the staff are brilliant at thinking of different ways for the children to learn, inside and outside.
Reply from Kate Bower, Manager at Daisy Fays Nursery Carnon Downs
Thank you for your kind words, we love having your daughter here with us.
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Review from Jasmine G (Mother of Child) published on 1 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
This was the first nursery we viewed for our 2 year old son and knew immediately that it was perfect. The staff are so caring, professional and genuinely adore all of the children they look after which you can tell when picking up / dropping off. It’s lovely to know what they’ve done each day and to
pick up a very happy child at the end of a busy fun filled day. We’ve noticed such amazing leaps in our son from going to Carnon Downs. Well done to the team you are all amazing!
Reply from Kate Bower, Manager at Daisy Fays Nursery Carnon Downs
Thank you ever so much for your lovely comments, I will be sure to share them with the team!
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Review from Laura R (Mother of Child) published on 31 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Daisy Fay's Carnon Downs is awesome. My little boy has been there since he was 8-months. He absolutely loves it. He has grown so much with his learning and speech. All the staff are great. He just waltzes in with not a worry in sight. I love the fact they spend alot of time outside in the play area
but mix it up with some baking and then painting.
I would highly recommend this nursery.
Reply from Kate Bower, Manager at Daisy Fays Nursery Carnon Downs
Thank you for your lovely review; we are pleased your little one is getting on so well here with us!
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Review from Ruth B (Mother of Child) published on 26 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our little boy has been going to Daisy Fays in Carnon Downs for 9 months. The staff have always been super lovely, friendly and our son's key worker is so attentive and always provides us with lots of information about what our son has done that day and how he’s getting on. We wouldn’t hesitate to recommend
Daisy Fays!
Reply from Kate Bower, Manager at Daisy Fays Nursery Carnon Downs
Thank you for your lovely review. We are so pleased your little one is getting on so well with us and we love having him here.
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Review from James J (Father of Child) published on 29 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both of our children have enjoyed their time at Daisy Fays Nursery and always leave with a big smile on their faces, even though when you ask them what they got up to they usually say nothing but with the updates we get via email from the nursery we soon learn what they have been up to, the staff are
always so welcoming and friendly. I would recommend this nursery very highly. Keep up the good work guys.
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Review from Jenny H (Mother of Child) published on 22 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We cannot rate Daisy Fays highly enough! Our 2-year old daughter and 11-month old son absolutely love it here and we’re so impressed with everything - from the lovely people who work here to the excellent and spacious facilities, plus the seamless admin. Everything is easy and there are regular updates
and progress reports via the very easy-to-use app. Thank you Daisy Fays!
Reply from Jasmine Sampson, Owner at Daisy Fays Nursery Carnon Downs
Thank you for your lovely review, it means a lot to us and we can't wait to have them back here!
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Review from Laura B (Mother of Child) published on 1 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We love Daisy Fays! My little one has thrived under the care of the team in Carnon Downs. Lovely setting and friendly and approachable staff. The range of activities are varied and fun and we love that the children spend lots of time outside.
Reply from Jasmine Sampson, Manager at Daisy Fays Nursery Carnon Downs
Thank you, Laura, for our lovely review. We love having your daughter here!
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Review from Sarah (Mother of Child) published on 29 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter attended Daisy Fays Carnon Downs from the age of 8 months until she left for school and still asks to go back now to see her friends (the staff!). My son also started at 8 months and has been loving it as much as my daughter did, he’s now 21 months, and the positive input the staff have
on his behaviour, learning and social skills are amazing. It is obvious that the environment is friendly, calming, caring and encouraging. I have absolute faith in the staff and could not ask for more. To specifically touch upon the challenges put upon them over the last year, it is clear the staff have gone above and beyond to ensure that yes the required measures are in place so that the children are safe but just as importantly, their nursery experience is not being negatively impacted, for that I can’t thank them enough.
Reply from Jasmine Sampson, Manager at Daisy Fays Nursery Carnon Downs
Thank you for your brilliant review, we really appreciate it and we all have loved having both of them here with us.
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Review from Trudi D (Mother of Child) published on 29 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I found all the staff extremely friendly and approachable. My son has become a lot more confident since attending nursery. He looks forward to attending and I put that down to the wonderful staff and environment he is in.
Reply from Jasmine Sampson, Manager at Daisy Fays Nursery Carnon Downs
Thank you so much for your review, we all really appreciate it and we love having him here with us!
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Review from Clare G (Mother of Child) published on 29 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our children have been at Daisy Fays for over two years now and we are absolutely delighted with the nursery. Our children love going to nursery and are thriving there. The team are fantastic- accommodating and really care about the children. The activities are varied and engaging.
Reply from Jasmine Sampson, Manager at Daisy Fays Nursery Carnon Downs
Thank you so much for your lovely review, we absolutely love having the twins here!
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Review from Martin W (Father of Child) published on 25 November 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
The best nursery in Cornwall. Our child has been going to Daisy Fays for a year now and she is so happy. Her caseworker is unbelievable and our daughter loves him. The staff are of the highest standard and run an excellent nursery to the very highest standards, 10 out of 10 in my opinion.
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Review from Tom S (Father of Child) published on 25 November 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
The nursery has been excellent for our child. He started quite young and settled very quickly. His development while attending has been incredible and the team at the nursery have played a huge part in that. I would recommend the nursery to any parents and he loves attending. The staff are approachable
and understanding of children's needs.
Reply from Megan Popperwell at Daisy Fays Nursery Carnon Downs
Thank you for your review. Feedback is essential to maintain our high standards.
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Review from Tracy S (Mother of Child) published on 12 February 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my boys have a great time at Daisy Fays and when I pick them up in the afternoon they are so happy and can’t wait to tell me everything they have learnt and enjoyed doing throughout their day.
The staff are so so friendly and have formed special relationships with my two.
I do not hesitate
to leave them for the day at Daisy Fays as I know their day will be full of stimulation and playful learning.
All the team work extremely hard! Thank you.
Reply from Megan Popperwell at Daisy Fays Nursery Carnon Downs
Thank you for your lovely feedback!
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Review from Millie J (Mother of Child) published on 8 February 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our son has been with Daisy Fay's since he was under a year old. He has been with the Carnon Downs team since August last year and I wouldn't dream of moving him to another establishment. The fact that he is excited to go in the morning and full of wonderful stories of his day when I pick him up is
testament to the hard work that everyone at the nursery puts in. Not only do the children learn through having fun, but the care they receive is exceptional. I have never had any concerns with the way they look after our son (and trust me I am quite opinionated on that matter). It isn't easy going back to work after having a baby but Daisy Fay's make it much much easier. Thank you to the owner and your great team.
Reply from Megan Popperwell at Daisy Fays Nursery Carnon Downs
Thank you so much for such a lovely review! The team work really hard so it's lovely to feel the appreciation.
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Review from Hayley A (Mother of Child) published on 30 October 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
So pleased I’ve been able to have both my boys at Daisy Fays Nursery and Pre-School. They enjoy every day they spend there and talk enthusiastically about their day when I pick them up.
I feel confident and happy leaving them at the nursery, which is essential when dashing off to work. I know they
will be stimulated through play and learning, encouraged to try new things, and prepared for the next step of primary school when the time comes.
Reply from Megan Popperwell at Daisy Fays Nursery Carnon Downs
Thank you for your lovely review Hayley.
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Review from Elizabeth S (Grandmother of Child) published on 1 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our granddaughter has been attending Daisy Fays for about 3 years. This September she will start school. During her time at Daisy Fays, we have seen her blossom into a confident and emotionally secure little girl. The staff have always been encouraging and engaging, meeting us each day with a warm smile
and a friendly hello. Our granddaughter loves going and has always wanted to get into the car in the mornings. We have especially been impressed with the development of social and emotional skills as we feel if a child is emotionally robust and makes friends easily they will learn well. The nursery has shown great flexibility within reason, as sometimes changes need to be made. The always done their best to accommodate these changes where possible. The facilities, equipment and outdoor space have been excellent with many new things to develop imagination. Daisy Fays has shown a high level of safety and safeguarding and reporting home about scrapes and bumps has been attended to very well. We would highly recommend Daisy Fays and are sad that our granddaughter is going to leave this happy place where she has flourished so well.
Reply from Megan Popperwell at Daisy Fays Nursery Carnon Downs
Thank you for such a lovely review.
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Review from Mary A (Mother of Child) published on 26 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our son has been coming to Daisy Fays Nursery Carnon Downs for about 16 months and absolutely loves going to nursery. The changes that have been put in place recently and the refurbishment have been amazing and you can see how much the staff care for all the children. As parents, we feel that all the
staff really know our son and have taken the time to work out what he likes and doesn't like doing, celebrating his achievements with him (and us) and supporting him fantastically when things get a bit tricky. The food and snacks are fantastic and his favourite part of the week is when the sports coach comes in. What a great additional activity to have! Any minor concerns or questions that we have had have been dealt with quickly and appropriately by the management team who are all lovely and very approachable. Our son has grown so much in confidence since starting there and loves all the staff, especially his key worker. We will be so sad to leave in August when he moves to school.
Reply from Megan Popperwell at Daisy Fays Nursery Carnon Downs
Thank you for the lovely review Mary.
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Review from Jez P (Father of Child) published on 10 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our daughter has recently joined Daisy Fays and we are overwhelmed with the quality of care she has received. The staff have made an exceptional effort to really get to know her, her preferences and personality. We were also reassured at the compassion the staff have in making a secure relationship
with our daughter. Being a weaning baby, her needs have really been catered for and she has the opportunities to explore new foods. She is offered so many experiences that she wouldn't get at home. Our daughter goes into Daisy Fays smiling everyday and we love hearing about what fun and learning she has been doing when we collect her.
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Review from Stephanie C (Mother of Child) published on 26 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
In March, due to relocation, I moved my child from another Daisy Fays nursery to Daisy Fays Carnon Downs. I was made up with the similarities between the nurseries and the staff. The nursery has been refurbished in the last few months and is fresh, clean, bright and so much going on. I felt terrible
uprooting my boy as he was so happy with the amazing team at his previous nursery, but he settled so quickly with the team at Carnon.


They are so friendly and welcoming. He is not only happy but learning lots and his confidence is growing daily. I also feel comfortable talking to the team about anything I need to regarding my boys care and am always met with polite informative answers. Thank you, girls, at both nurseries, a credit to Daisy Fays group.

Reply from Megan Popperwell at Daisy Fays Nursery Carnon Downs
Many thanks for your lovely review.
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Review from Micheala B (Mother of Child) published on 11 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been going to Daisy Fays for 7 months now and within weeks, had settled in really well and formed bonds with colleagues. The staff have always been very supportive and made an effort to understand my parent anxieties, my daughter's needs. My daughter has developed hugely since attending
the nursery and always grins and waves at the staff. We recently needed to change my daughter's diet and the staff were again very supportive and helpful with that change. They’re very understanding and flexible. We would definitely recommend.
Reply from Shikeira Holdroff, Manager at Daisy Fays Nursery Carnon Downs
Thank you so much Micheala for such a positive, thoughtful review. We really appreciate it. We love watching how much she has developed, such a personality!
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Current Review Score: 9.9 (9.921)

Overview of Review Score

The Review Score of 9.9 (9.921) out of 10 for Daisy Fays Nursery Carnon Downs is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.921 for Daisy Fays Nursery Carnon Downs is calculated as follows: ( (165 Excellents x 5) + (12 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 178 Ratings = 4.921
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Daisy Fays Nursery Carnon Downs is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 number of registered child places is 7.4, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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