Green Giraffe Nursery & Pre-School - Pontcanna

2 Cathedral Road, Cardiff CF11 9LJ
Review Us
9.7 16 Reviews
  • Green Giraffe Nursery & Pre-School - Pontcanna, Cardiff
The Green Giraffe nursery offers high quality childcare and early years education in a beautiful building that has been converted to create a modern nursery environment.

Committed and caring staff care for up to 86 children per day. Children range in age from six weeks through to five years old.

They also adhere to the Forest School way of learning and have great outdoor facilities and back onto Sophia Gardens and Bute Park.
Show Green Giraffe Nursery & Pre-School - Pontcanna on the Map

Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Katy Richards (Manager)

Number of Childcare Staff

  • 30

Total Places for Children

  • 96

Age Range

  • from 0 years 2 months
  • to 5 years 0 months

Funding & Fees

  • £25-£47

Opening Times

  • Monday 07:45-18:00
    Tuesday 07:45-18:00
    Wednesday 07:45-18:00
    Thursday 07:45-18:00
    Friday 07:45-18:00

When Closed

  • Bank Holidays and Christmas

Parking

  • Free parking

Green Giraffe Nursery & Pre-School - Pontcanna Reviews (16)

9.7

Green Giraffe Nursery & Pre-School - Pontcanna has a Review Score of 9.7 (9.692) out of 10, based on 16 reviews in the last 2 years.
Over all time Green Giraffe Nursery & Pre-School - Pontcanna has 16 reviews.

Overall Experience
  • 15
  • 1
  • 0
  • 0
  • 0
Date Published
  • 16
  • 15
  • 16
  • 16
  • 0
Reviewer Connection to Green Giraffe Nursery & Pre-School - Pontcanna
  • 13
  • 3
Total of 16, showing 1-16
Review from Rhian M (Mother of Child) published on 26 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I couldn't be happier with Green Giraffe Nursery! After a tough experience with a previous childminder, I was really worried about how my son would settle into a new setting. But from the moment I spoke to them, the staff at Green Giraffe were incredibly warm, caring, and reassuring. They made the transition
so much easier, and he settled in quickly and seems to really enjoy his time there.
The environment is welcoming and the staff are lovely. It's clear that they genuinely care about each child's well-being and development. I couldn't recommend Green Giraffe enough.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Danielle V (Mother of Child) published on 26 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little boy has had a great time at Green Giraffe for nearly the last two years. The staff are amazing and so accommodating and ensuring he is happy. I love the app that lets me know that my son is settled and happy, I can also see what he has eaten and how much of it. I love the fact that you get
a picture to see how they are getting on. The activities that they do are always great and that they always get taken outside weather permitted. I have been really happy with my son's experience and would highly recommend this nursery.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from A P (Mother of Child) published on 24 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been thriving since she started going to The Green Giraffe. She loves going there. She is well looked after, stimulated and develop a strong set of essential skills for her age. We have a great relation with the staff who always take their time to communicate about our child with us.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from W D (Father of Child) published on 24 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely caring nursery where both and daughter and son have loved attending. They've made so much progress since attending Green Giraffe and my daughter was perfectly set up to attend primary school. My son continues to attend and loves every minute.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Rachel H (Mother of Child) published on 24 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We've had a great experience with Green Giraffe. My son has been going for over three years and has loved it. The staff are always incredibly friendly and supportive and we love that everyone seems to know his name, even when he's not in their classroom. We're moving out of the area otherwise we'd love
for our son to stay and our baby daughter to enrol when she's ready. We'd 100% recommend the nursery.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Amy H (Mother of Child) published on 24 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would highly recommend Green Giraffe. Katy does an amazing job managing the nursery, keeping parents informed and personally getting to know the children. Maida is also very helpful with any requests which I really appreciate. All of the staff we've come across have been amazing! They show genuine
care for all of the children and are always so friendly. My son doesn't look back at drop off which is a sign of how much he enjoys it! As with all day nurseries, it's not cheap but that's just where we are at the moment ( I.e. industry wide, not specific to GG). The use of the local parks and outdoor facilities is a huge plus too.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from B O (Mother of Child) published on 17 November 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My daughter thoroughly enjoys her time at Green Giraffe, and I am content that she is in a safe, happy, caring and nurturing environment. The only issue I think would improve the service provided would be for more use of Welsh within the nursery to assist those children who speak Welsh at home.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Hannah C (Mother of Child) published on 17 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I couldn't be happier with the care and attention our daughter receives. The staff in her room are truly wonderful - they took the time to really get to know her and embrace her unique personality. It's clear that they see and celebrate who she is as an individual, which means so much to us as parents
as she's a loving little whirlwind!


They do an amazing job keeping her active, curious mind engaged with new challenges and experiences every day, while still providing a warm, loving environment where she feels safe and valued. It's such a comfort to know she's surrounded by people who not only care for her but also nurture her growth and confidence. We're so grateful for the positive impact they've had on her development and happines.

  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from K R (Mother of Child) published on 17 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We love this nursery! Both of our children have been so happy here and I can always be confident that they are being well cared for and look after. The staff are fabulous & I couldn't ask for more really!
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from James S (Father of Child) published on 17 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Green Giraffe is a superbly caring environment in which our children have grown and developed greatly. The staff are so kind and caring and have always looked to accommodate us. Katy has in particular been brilliant over the years, but we can't thank all of the other staff members enough. They have
all been brilliant and we would not hesitate to recommend the setting. We will miss them all!
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from William S (Father of Child) published on 19 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fabulous staff. Friendly. Caring. Cannot recommend highly enough. The children really look forward to going. We have lots of confidence in the nursery and in them looking after our children. Very approachable and, above all, lovely people and lovely to our kids.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from J T (Mother of Child) published on 1 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Really good location close to town and not far from where I live. My children say they have a nice time there. Great nursery, really helpful and kind towards my children. Thank you for being there when needed.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from G S (Mother of Child) published on 26 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A really well run nursery, lovely caring and well trained staff. Food is excellent with a range of tastes and styles. A key feature for me is its right next to the park for afternoon strolling and toddling.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from P H (Mother of Child) published on 25 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My child has been attending this nursery since she was 13 months old, starting with a couple of half days a week, and gradually moving up to four full days now that she's older. It has provided her with such a great environment to socialise and learn. She has loved making friends there, engaging in
all of their activities, playing in the garden and going for walks, and she has become very fond of the staff. Great experience for us all around.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from C H (Mother of Child) published on 5 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Green giraffe have gone above and beyond in welcoming our daughter into their nursery and making us as parents feel completely relaxed. We were initially quite nervous about enrolling our daughter as she has some additional care needs, but we needn't have worried as all of her teachers fully embraced
her care needs without any fuss, or hesitation and made us feel completely at ease. In addition to this, we are greeted by the biggest smile when we collect her every day, she has clearly had the best day ever playing with her friends and teachers at the nursery. Communication is great and I look forward to the daily updates via the app. Recently our daughter underwent surgery and was off nursery, we were delighted to be contacted by her teachers to say that they would like to pop by with a card and a gift following her discharge. Our daughter was over the moon to see her teachers! These small gestures have meant the world to us and I wish I could give them 6 stars!!!
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Louise D (Mother of Child) published on 2 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Always feel happy leaving my son with the staff here. They're so kind and caring. He always seems to be doing different activities, enjoys the varied food offerings, and I love that he gets taken out for walks. I really like the detail shared on the app and the ability to message the manager and always
get a quick response when required.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Current Review Score: 9.7 (9.692)

Overview of Review Score

The Review Score of 9.7 (9.692) out of 10 for Green Giraffe Nursery & Pre-School - Pontcanna is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.859 for Green Giraffe Nursery & Pre-School - Pontcanna is calculated as follows: ( (167 Excellents x 5) + (23 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 192 Ratings = 4.859
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.833 Points relating to the number of positive Reviews for Green Giraffe Nursery & Pre-School - Pontcanna is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 96 number of registered child places is 19.2. 16 Positive Reviews ÷ 19.2 = 0.833
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (1)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Green Giraffe Nursery & Pre-School - Pontcanna

What is the Age Range of Children that Green Giraffe Nursery & Pre-School - Pontcanna accepts?

Green Giraffe Nursery & Pre-School - Pontcanna accepts Children aged from 0 years 2 months to 5 years 0 months.

What Days & Hours is Green Giraffe Nursery & Pre-School - Pontcanna Open?

Green Giraffe Nursery & Pre-School - Pontcanna is open: Monday 07:45-18:00, Tuesday 07:45-18:00, Wednesday 07:45-18:00, Thursday 07:45-18:00, Friday 07:45-18:00.

How many Children does Green Giraffe Nursery & Pre-School - Pontcanna have capacity for?

Green Giraffe Nursery & Pre-School - Pontcanna has capacity for a total of 96 Children.

How far is Green Giraffe Nursery & Pre-School - Pontcanna to the centre of Cardiff?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Green Giraffe Nursery & Pre-School - Pontcanna to verify any information. View our terms and conditions. Green Giraffe Nursery & Pre-School - Pontcanna has an Enhanced Service - more info.