Busy Bees at Sevenoaks, Sevenoaks, Kent
Busy Bees at Sevenoaks, Sevenoaks, Kent
Busy Bees at Sevenoaks, Sevenoaks, Kent

Busy Bees Childcare is the largest UK day nursery provider with its own National Support Centre that allows professionals to draw on an extensive range of expertise.

The Busy Bees commitment has always been to support children in getting the best start to life, thanks to fun and stimulating play environments where they can pick up new skills and abilities. Robust recruitment and training procedures keep standards high and draws the most committed individuals to the company's portfolio.

The business has gone from strength to strength since being formed in 1983, which occurred because owners found a lack of quality childcare available to them. Children are supported in learning and developing at their own pace, with parents kept up with progress.

Group: Busy Bees Nurseries Ltd

Person in charge: Melissa Seabrook (Manager)

Local Authority / Social Services: Kent County Council

Number of Staff: 20

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 88

Age Range: from 0 years 1 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1815

When Closed: Bank Holidays & Christmas

Vacancies

Please Contact Us for Latest Vacancies

Reviews

7.6 Busy Bees at Sevenoaks has a Review Score of 7.6 (7.595)

The Review Score of 7.6 (maximum of 10) for Busy Bees at Sevenoaks is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 11 Reviews over all time. This Average Rating is also the rating value for Busy Bees at Sevenoaks in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.538 for Busy Bees at Sevenoaks is calculated as follows: ( (82 Excellents x 5) + (42 Goods x 4) + (5 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 132 Ratings = 4.538

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.057 Points relating to the number of positive Reviews for Busy Bees at Sevenoaks is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 17.6 positive Reviews (88 registered maximum number of service users ÷ 5). 1 Reviews ÷ 17.6 Target = 0.057

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    9
  • Good
    1
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Busy Bees at Sevenoaks?

  • Extremely LIKELY
    9
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    1
  • Extremely UNLIKELY
    0

Reviewer Connection to Busy Bees at Sevenoaks

  • Mother of Child
    9
  • Father of Child
    1
  • Stepmother of Child
    1

My child loves the nursery and always comes home very happy and clean. He is progressing extremely well and we think this is due to the great team, management and nursery.

How likely would you be to recommend Busy Bees at Sevenoaks? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

There are positives and negatives to this nursery which I will state;
Positives are that the activities are fun and varied, the outside space and equipment is good, learning at pre-school is Ok. However, it is very overpriced and the staff are all very young and inexperienced.
There is not a lot of continuity of care, my son often didn't know who his care worker was. The management is very disorganised and my invoice was wrong every time there was a change in hours; only after numerous emails and phone calls did it get sorted. The food is too fancy and not enough of it.

How likely would you be to recommend Busy Bees at Sevenoaks? Unlikely

Average Rating: 

 3.2 out of 5

Overall Standard: Satisfactory

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Satisfactory

Activities: Good

Staff: Poor

Food / Nutrition: Satisfactory

Management: Poor

Cleanliness: Satisfactory

Safeguarding: Good

Value for Money: Poor

I'm very happy with Positive Steps. In a short while staff have come and gone but old and new have all been lovely, polite and would do anything to help. The girls who have helped my son settle in have been wonderful. My son always has a busy day and comes home with gorgeous pictures and a big smile. They provide good meals/snacks and I am happy with Positive Steps. You all do a great job!

How likely would you be to recommend Busy Bees at Sevenoaks? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Excellent

Care: Good

Activities: Excellent

Staff: Good

Food / Nutrition: Excellent

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

Donna Beech, Manager at Busy Bees at Sevenoaks responded to this review on 29 Sep 2016:

Thank you so much for taking the time to review us, we appreciate your thoughts.

My son has enjoyed his time at Positive Steps. He loves all the activities on offer and the care that the staff take with the children is wonderful. I will be sad to leave and will be singing up my youngest child when old enough.

How likely would you be to recommend Busy Bees at Sevenoaks? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Excellent

Care: Good

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Satisfactory

Both my children attended Positive Steps and they absolutely love it. They always skip in very happily. All the staff are brilliant, very welcoming and loving. They learnt so much in pre-school which prepared them for infant school.

How likely would you be to recommend Busy Bees at Sevenoaks? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My son will be leaving pre-school this September and I can honestly say I am so happy we decided to send him to Positive Steps. The staff are all amazing, so kind and caring and my son has been so happy here since he started when he was 2. We will be very sad to leave and wish the nursery all the best for the future. If we ever have another baby Positive Steps will be our number one choice.

How likely would you be to recommend Busy Bees at Sevenoaks? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

The nursery has provided a high level of care and support. There are always many activities for the children to do, as well as a good variety of education objectives at all times. I've enjoyed the news emails, feedback and parents evenings. I really feel that my child's key worker knows him very well, and makes efforts to make him feel special.
All the staff have been friendly and accommodating. We have also enjoyed the events planned by the nursery. I was happy with the food and snacks provided. Overall I have been very satisfied with positive Steps Nursery School.

How likely would you be to recommend Busy Bees at Sevenoaks? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

My son has attended this nursery for 3 years and I would highly recommend it. The location, staff and facilities are excellent. I was very happy with older babies, toddlers was a little wishy washy if I'm honest, large staff turnovers at that time - different summaries of my son's day. However, since the change of management and the changes put in place for the Ofsted review made pre-school excellent. - definitely by far the gem of this nursery in my experience but hopefully the other categories are by now the same.

How likely would you be to recommend Busy Bees at Sevenoaks? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

Very happy with my son's care and learning at Positive Steps. He has grown and developed so much since coming to nursery and his carers are fantastic.

How likely would you be to recommend Busy Bees at Sevenoaks? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

Super experience with first few months at Positive Steps. Hugley impressed with everyone and everything.

How likely would you be to recommend Busy Bees at Sevenoaks? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Our daughter has been very well cared for at Positive Steps - she developed a fantastic bond with a great key worker and is always excited to talk about the activities she's done during the day. After moving rooms recently, staff have been very helpful with the transition, basing it on what our daughter was comfortable with and not rushing her when she felt uncomfortable. The rooms are spacious and well equipped, a lot of time seems to be spent outside in the gardens and we receive clear information/ opportunities to discuss our child's development.

How likely would you be to recommend Busy Bees at Sevenoaks? Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

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