Naturally Learning Charlestown

The Old Church Hall, Church Road, Charlestown, St Austell PL25 3NS

Naturally Learning Charlestown, St Austell, Cornwall
Naturally Learning Charlestown, St Austell, Cornwall
Naturally Learning Charlestown, St Austell, Cornwall

Set in the historic port of Charlestown, Naturally Learning provides high-quality childcare for children aged from birth to five years of age. Open between the hours of 7.30am and 6pm, 51 weeks of the year, Naturally Learning offers flexible childcare to suit the needs of each individual family.

The beautiful granite building offers a calm but stimulating environment. Set over two floors, the bespoke nursery is a light and airy extension of home. The provision includes a charming courtyard garden in the grounds of Charlestown Church. Within walking distance of Charlestown beach and a Forest School site situated at Charlestown Primary School, the children have extensive outdoor learning opportunities to explore.

Naturally Learning is a place where children explore, learn and grow.

Group: Naturally Learning Ltd

Person in charge: Tom Richardson (Manager)

Local Authority / Social Services: Cornwall Council

Number of Staff: 10

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 34

Age Range: from 0 years 0 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1800

When Closed: Bank Holidays & 1 week at Christmas

Vacancies

Please Contact Us for Latest Vacancies

Reviews

7.2 Naturally Learning Charlestown has a Review Score of 7.2 (7.248)

The Review Score of 7.2 (maximum of 10) for Naturally Learning Charlestown is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 10 Reviews over all time. This Average Rating is also the rating value for Naturally Learning Charlestown in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 2.5 out of 5 from 9 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.748 for Naturally Learning Charlestown is calculated as follows: ( (93 Excellents x 5) + (22 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 119 Ratings = 4.748

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 2.5 Points relating to the number of positive Reviews for Naturally Learning Charlestown is based on 9 positive Reviews in the last 24 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4 then divided by 2 = 2.000

    2. Target of 6.8 positive Reviews (34 registered maximum number of service users ÷ 5). 9 Reviews ÷ 6.8 Target Reached = 1 , then divided by 2 = 0.500

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    8
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Naturally Learning Charlestown?

  • Extremely LIKELY
    8
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Naturally Learning Charlestown

  • Mother of Child
    9
  • Father of Child
    1

An absolutely fantastic nursery, the staff are brilliant and really know what they are doing!! The setting is lovely both my daughters have settled amazingly and have made some amazing bonds thank you for making what is a scary time for both me and my daughters a smooth, happy and easy process! Highly recommend!!

How likely would you be to recommend Naturally Learning Charlestown? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

The Charlestown nursery and the staff there are absolutely fantastic. My daughter has been coming for 2 years and my youngest has just started. They both love it and have made firm friends with other children but also great relationships with staff members. The Forrest/beach schools are great for the older children, they really get the chance to be themselves and explore the outdoors like little explorers. I love the whole 'natural' ethos of the nursery. The learning through play and the outdoors is great for the children. The food provided is really great quality, healthy and nutritious. I think this is a massive bonus as the children all enjoy lunch together, eating the same food. I'm really pleased I chose to send my children here, the staff are always friendly, approachable, always happy to listen and to help where possible. Highly recommend Charlestown Nursery.

How likely would you be to recommend Naturally Learning Charlestown? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter has become more spontaneous and creative since starting with Naturally Learning a few months ago. The environment is perfect for her hands on, exploratory nature. There isn't a plastic toy in sight, and the place does exactly what the name suggests. Our little one loves the ladies that look after her and always talks about them. The food is good too.

How likely would you be to recommend Naturally Learning Charlestown? Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Satisfactory

The staff are friendly and caring, in spite of having a high staff turnover. The new deputy manager and existing manager are very helpful, approachable and they communicate with parents well. High staff turnover is the only negative.

How likely would you be to recommend Naturally Learning Charlestown? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Good

Staff: Good

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

Mandy Richardson, Director at Naturally Learning Charlestown responded to this review on 02 Jul 2016:

Sadly we have lost two lovely members of the team who have lest to pursue their dreams. We have replaced them with equally lovely, qualified and experienced staff who I'm sure you will grow to love just as much.

I think it is an amazing nursery, the staff are always friendly and helpful. My son absolutely loves going to naturally learning. He has learned more since moving him to naturally learning than he did at his previous setting. There is also beech school and forest school which my son loves.

How likely would you be to recommend Naturally Learning Charlestown? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Very Happy with this Nursery. Would definitely recommend. My son has been attending for 2 years and we've never had any issues. Staff always very friendly and helpful. Healthy snacks and lunchtimes my son was always happy to eat most things on offer or st least try them!

How likely would you be to recommend Naturally Learning Charlestown? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Satisfactory

Care: Good

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Satisfactory

Cleanliness: Satisfactory

Safeguarding: Good

Value for Money: Good

Very good nursery overall, very happy with staff and general approach.

Our child loves going and we receive reports of her day/progress every time she attends.

Staff are clearly very passionate and friendly, our child has had no problems whatsoever developing a relationship with any of them.

The nursery go above and beyond the standard care, and go to great lengths to ensure our child is accommodated for in terms of dietary requirements.

Would absolutely recommend this nursery! Our child loves it and we always feel content with the service.

How likely would you be to recommend Naturally Learning Charlestown? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter loves coming here the Staff are fantastic! So friendly & always can tell you lots about what your child has got up to during the day. We love that she gets to go to beach school where she learns so much & looking forward to her starting forest school. Always so much for her to do when she gets there we especially love the garden area. Wish I'd found this place when I had my son!

How likely would you be to recommend Naturally Learning Charlestown? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Don't Know

Absolutely lovely little pre-school! My little girl wasn't getting on at her old pre-school so I moved her here and she's taken to it so well.
Friendly staff and friendly children have made all the difference! Happy mum!

How likely would you be to recommend Naturally Learning Charlestown? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I love taking my son to Naturally Learning they are so friendly and approachable, they are very understanding about anything. I like the fact that they have a booklet that stays in my sons bag so I can see what he has been doing throughout the day. I have never met such polite people in all my life. I'm glad that my son loves going to Naturally Learning.

How likely would you be to recommend Naturally Learning Charlestown? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

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