Monkey Puzzle Day Nursery Bexleyheath

304 Broadway, Bexleyheath DA6 8AH
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10 186 Reviews
  • Monkey Puzzle Day Nursery Bexleyheath, Bexleyheath
Monkey Puzzle Bexleyheath provides a home-from-home environment that is ideal for children to play, learn and develop. A skilled team of carers continually monitor and evaluate their standards of care, making sure that children progress well towards the challenges of full-time education.

This modern and open plan building has excellent indoor and outdoor play spaces, while parents have convenient parking. A key worker forms a lasting relationship with each child and feeds back to parents regarding progress.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Dalton Smither (Operations Manager)

Number of Childcare Staff

  • 35

Total Places for Children

  • 140

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Funding & Fees

  • We are open Monday to Friday
    We offer full day sessions from 7.30 am to 6.30 pm
    Morning sessions from 7.30 am to 1.00 pm
    Afternoon sessions 1.00 pm to 6.30 pm
    Branded nappies, wipes and creams all included in the price


    We accept all major childcare vouchers, including Sodexho, Computershare & Edenred


    We are also eligible to receive government funding so children can have 15 hours FREE education and care per week, starting the term after their third birthday


    Please see our website for fee information

Opening Times

  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30

When Closed

  • Bank Holidays & 1 week at Christmas

Monkey Puzzle Day Nursery Bexleyheath Reviews (186)

10

Monkey Puzzle Day Nursery Bexleyheath has a Review Score of 10 (10.000) out of 10, based on 42 reviews in the last 2 years.
Over all time Monkey Puzzle Day Nursery Bexleyheath has 186 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Monkey Puzzle Day Nursery Bexleyheath
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Review from Suzi (Mother of Child) published on 20 July 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent facilities with numerous activities for development and play. They offer a healthy and varied menu encouraging children to try new things. The staff are brilliant, friendly and approachable. I'm impressed at how the management are always looking for ways to offer something a bit different
(hatching chicks, butterflies, growing vegetables, mothers/fathers day breakfast, to name a few) and keep the children interested and constantly learning. My daughter loves it and has been very happy and settled during her time at Monkey Puzzle.
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Review from Samantha L (Mother of Child) published on 19 July 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I feel that Monkey Puzzle offers an exceptional range of activities for all children, however, my favourites are the fact that MUM and DAD can be apart of breakfast on Mothers Day and Fathers Day. My son's dad works very unusual hours, so mid week it is hard for him to spend time with his son. This
breakfast made my sons dads day! being able to share such a valuable part of the day, watching what goes on and just being able to have that extra time with his son. Very satisfying.
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Review from Geetha V (Mother of Child) published on 17 July 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My child has been going to Monkey Puzzle Bexleyheath since he was 10 months old. I have been extremely happy with his development. The staff are really good and friendly. They take care of the children well. My son has grown from a timid child to a confident 4yr old. Thanks to Monkey Puzzle staff!
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Review from Lisa G (Mother of Child) published on 29 June 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I made a review earlier and didn't mention that I'm extremely happy with the care and support offered by my son's key person in mini preschool, she is amazing well done. She treats my son like her own and he loves her so much it makes leaving him so much easier.
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Review from Amy (Mother of Child) published on 5 January 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
My son was 20 months when he started and has settled in extremely well all the team in his room are very lovely and caring.
I was very worried when my son started due to bad experience previously in another nursery with my eldest child. But Monkey Puzzle has given me no concerns and I often watch my
son happily playing, it's nice and opened planned and my son seems very happy. They regularly update his online profile and he is learning well.
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Review from Moriom C (Grandmother of Child) published on 21 December 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my grandchildren go to this amazing nursery. The nursery is very secure with a lot of good CCTV cameras. The staff are all very kind and really look after both my grandchildren. I love looking at their online system and when I pick them up, I love the art work they come home with. I highly recommend
Monkey Puzzle. You are an amazing nursery!
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Review from Agnieszka L (Mother of Child) published on 9 December 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little girl and I love this place! Extremely friendly, caring and very well educated staff, very safe, cosy, stimulating and clean environment. Very helpful management and policies in place, super fun and varied activities so no time for boredom. Yummy, healthy, and generous menu!
I can't stop being
amazed how much self-confidence my daughter's gained since joining the nursery.
My little one can't wait for her "nursery days" and keeps talking about her friends and the nursery at home with great excitement. For me, that's the best proof that she feels happy and safe there.
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Review from Ruth L (Grandmother of Child) published on 9 December 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
I sometimes pick my grandson up from nursery and am always impressed that the staff remember me but if it's a new staff member they quite rightly make me wait until someone has verified who I am and that I am authorised to collect him. Children all look to be happy and interacting with the staff well
and my grandson often tells me about the fun things he has done with his friends at nursery.
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Review from Rebecca E (Mother of Child) published on 9 December 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little boy has attended Monkey Puzzle for 2 years and loves it there. He has developed strong relationships with his key workers and his speech has come on in leaps and bounds. The staff take the time to learn what each child likes and the trips out from the nursery are great. The premises are always
clean and interesting for the children. I have no hesitation about sending my little girl when I return to work shortly.
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Review from Rob B (Father of Child) published on 1 December 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are really nice and the nursery looks absolutely lovely. I love the trips they do especially to the farm and Library. My son also enjoys his Totstars and Theatre lessons. The management are always approachable as are the owners. The mini chefs thing they do with the children is brilliant.
Keep up the good work Monkey Puzzle.
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Review from Kayleigh H (Mother of Child) published on 16 November 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter attends the baby room of Monkey Puzzle Bexleyheath. Being a new mum, I was worried about leaving her at day care. However, the staff are fantastic. She attended a weeks trial period to get used to the nursery. And now attends full time. She has settled in well and I am able to see what she
gets up to on a daily basis on her online learning journal. The nursery is lovely and the staff are all very friendly. I am very happy to leave her there knowing that she is in safe hands.
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Review from Avvy P (Mother of Child) published on 14 November 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
My child has been attending Monkey Puzzle since January 2015 when he was 10 months old. At first, I was worried and felt guilty about leaving him. However, the staff were absolutely amazing. He settled in so well. He was happy every time I dropped him and also when I picked him up. They passionately
took care of his every need and he bonded really well with his key worker.
He is now 2 and a half years old and still thrives there. His development is great, they have always given him the care, loving and attention that he needs. We have been so happy that we increased his days from 2 days to 4 days a week. All credit goes to the nursery as he is developing to be a sociable, polite and thriving little boy. The online daily updates are fantastic as it shows how much he learns and how he enjoys his day.
I cannot recommend the nursery enough, as it is such an important part of my child's life. We are grateful that we can trust Monkey Puzzle as he's in safe hands and extremely happy there.
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Review from Harjhot (Mother of Child) published on 10 November 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been at the nursery for nearly 2 years and I have to say it has been the best decision to put him here. He has settled well and enjoys every day he is there. The staff are warm and friendly and the equipment and facilities are fantastic.


Would highly recommend.

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Review from Coral P (Mother of Child) published on 10 November 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My youngest daughter has been at Monkey Puzzle since I returned to work in August 2016. She is currently in the baby room and seems really happy there. The staff are friendly and more importantly, kind and affectionate towards my little girl.


The baby room seems a lovely comfortable space and I'm

a big fan of the separate sleep room a lot of other nurseries don't seem to have.


Best thing of all is the online system you can log on to so see if they have uploaded any updates on your child, with accompanying photo/video. Makes me feel so much more involved in her day.


All in all, excellent nursery.

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Review from Rebecca B (Mother of Child) published on 10 November 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter started at the nursery in June 2016 aged 1 and as any parent knows, it's the hardest thing to trust and leave your child. I was so lucky to have found Monkey Puzzle as their number one priority is the children they look after and so much time and care is taken to ensure a smooth easing in
process.


I was so impressed as the staff knew after only 5 sessions that my daughter was not herself and by the end of the day she had developed a temperature which was why she was not herself. Everything that you hope a nursery would do for a child is covered here such as security, care, learning and so much more. I would recommend this nursery highly.

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Review from N A (Mother of Child) published on 10 November 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been at the nursery since he was 1 year old and is currently 3 years old. The staff are warm and friendly but most importantly are approachable. You really feel they care for your child and my son has thrived there. I've seen him develop skills I never knew he had and I love the fact that
I get an email of his progress and log in through the learning journal to see pictures and feedback of his journey. I can even add my own comments. The only issue I have is parking as the site is small and there are limited spaces available.
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Review from Paula F (Mother of Child) published on 10 November 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely fantastic nursery. The staff are amazing and a credit to the nursery. They really care about the children and put a lot into looking after them and teaching them. My daughter loves her key worker and often talks about her and the other staff at home. The facilities are excellent. The food
is also excellent. My daughter loves nursery and everything about it. 10/10 for everything.
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Review from Sharell S (Mother of Child) published on 10 November 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been attending Monkey Puzzle Nursery since he was 13 months old. I visited many nurseries and chose this one because I loved the feel of it when I walked around. The staff here genuinely care for my son and they also have very few staff changes which means my son is not having to get used
to new people all the time. He is always excited to go to nursery which makes me feel brilliant as I always feel guilty about having to work. The staff are engaging and we have an online system which gives me daily updates of his progress which includes pictures and sometimes video evidence too. Would definitely recommend this nursery to any and all nervous parents.
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Review from Fern N (Mother of Child) published on 9 November 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My youngest son is currently at the nursery in the Upper Pre-school since joining in the baby room in 2013.


My eldest son also attended the nursery for a year before starting reception.


I have been very happy with the nursery and the staff.


I feel my boys needs have been met and they have been

well cared for.


If I have ever had any concerns however small the management team have listened and acted upon them.


The team have been as flexible as possible over the years to meet my childcare needs which I am incredibly grateful for.


The chef is fabulous and even cooks with the children!


I would not hesitate to recommend the nursery and have done so many times. In fact, my niece also attends now following my recommendation.


I have experienced other settings in the area prior to Monkey Puzzle and have no doubt that this is indeed the best place for my son(s).

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Review from Emma S (Mother of Child) published on 9 November 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter is 2 years and 4 months and has been at Monkey Puzzles since she was 8 months old. My daughter is always excited to go to nursery and is way ahead of her NCT friends that are in alternative care.
All of the staff are lovely and I feel confident that my daughter is in good hands whilst
I am at work.
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Current Review Score: 10.0 (10.000)

Overview of Review Score

The Review Score of 10 (10.000) out of 10 for Monkey Puzzle Day Nursery Bexleyheath is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 42 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 42 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Monkey Puzzle Day Nursery Bexleyheath is calculated as follows: ( (503 Excellents x 5) ) ÷ 503 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Monkey Puzzle Day Nursery Bexleyheath is based on 42 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 140 number of registered child places is 28, which has been reached with 42 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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