Bright Horizons Hedge End Day Nursery and Preschool

My son feels confident to speak and communicate here whereas in his last setting he didn’t say much at all! He tells me he loves preschool. Staff are friendly, caring, open and trustworthy. They implement fun and educational activities for the children including the use of the ‘big garden’ where my son went on an adventure involving many types of animals and making a ‘campfire’! He happily told me all about this magical adventure. Thank you Bright Horizons for a setting that is somewhere I am confident to leave my child and he is happy to go.

The ladies in preschool are fantastic, they are all amazing and they all get involved with the preschoolers from helping them with manners at lunchtime to checking on them throughout the day. My son is a fussy eater but the staff understand this, remembering what he does like while still encouraging him to try new things. All in all a fantastic setting!

Thank you very much for your hard work.

Wonderful preschool, wonderful staff and a beautiful setting!

We couldn’t be happier with Bright Horizons Hedge End Day Nursery and Preschool the staff are very caring and supportive. They are flexible to my son’s needs. The current manager is excellent, very helpful and responsive to messages/contact. The key workers in the baby room are lovely, my son loves them and loves going to nursery.

The team are tenured which really helps build our child’s trust and confidence, which in return assists with his learning and development.

Our son has been attending in Babies Room for 6 months now. He is our first baby so we weren't sure what to expect but the staff were excellent guiding us through the process and making sure we were comfortable and happy with lots of settling in days. The nursery use an app which is consistently updated throughout the day with eating, sleeping, activities and nappy changing information which is really reassuring to check during the day and I feel he is really safe and cared for. I feel the nursery have great safeguarding standards and management are always quick to update parents via the app when needed. The children's food is prepared fresh on site so he always has a variety of healthy things to eat during the day and they take them outside to play as much as possible so they get lots of fresh air and exercise. My son's confidence and social skills have gone from strength to strength since starting and we are looking forward to the next exciting phase moving up to Toddlers Room!

Our (now eldest) daughter has been going here for 2 and a half years now and not only absolutely loves it, thrives, grows and learns so much there but the staff were also incredibly supportive. When I fell pregnant with twins and my daughter struggled with the transition. They read ‘I’m going to be a big sister' books and encouraged playing with dolly’s and babies to get her used to it before they arrived and also transitioned her to new development stages within the nursery at times that would sit well with my due date so as not to overwhelm her with too many changes at once. I cannot recommend this nursery enough, all three of our children love their time there and the staff are outstanding.

Both of our children have attended this Nursery and really enjoyed it. The staff are lovely and really help make a great day for the little ones. The new app is a great feature too as it's a lot more user-friendly than the old Tapestry app.

Our daughter has been here since July 2022. She absolutely loves nursery and the staff go above and beyond for the children. The staff are really lovely and put you at ease leaving your babies there!

Very happy and pleased with Bright Horizons Hedge End. My daughter has thrived at the nursery. Staff are always friendly and it’s great to see what she’s doing through tapestry. Love that she’s taken out for walks around the local area and that she is able to spend lots of time in the garden which is her favourite activity.

All staff at the nursery are friendly, polite, kind caring individuals who act professionally at all times. Safeguarding children within their care in accordance to Bright Horizons safeguarding policy. What I find most fascinating is that these standards have been upheld and maintained throughout the current pandemic, which explicitly shows their commitment and enthusiasm to care for each child from babies to kindergarten safely who are in their care. Staff have been thorough in their stringent infection control policy and practice hand hygiene; not only with the children; but with parents too, as hand sanitizer is always at the entrance door. After a discussion with the manager, I was very reassured to hear that one of the nursery's ethos during these perilous times is to 'Be Kind' this is something that we all need to practice as we face this together as a community. On a final note, thank you for taking the time to make the gingerbread tree decorations and Christmas card photo!

The return to nursery following national lockdown was an anxious time for everyone, and like most children my son had been away from the setting for almost 4 months. I was concerned how he was going to be, not only going back, moving up into the next room but also going into a room when he only knew one of the keyworkers from his old room. However my worries were quickly eased, he wondered in after a bit of a wobble at the door and was greeted with open arms and a reassuring hug. He had a wonderful day and has continued to do so ever since. Joining the nursery was the best thing for our son and has come on leaps and bounds in his development. All the staff are warm and friendly and the children, my son included, loves them.

I cannot recommend them enough! I am very thankful for everything they do for my daughter.

All of the staff always greet us with a smile and warm welcome. They each make a big effort to get to know each child and family. They are genuinely interested in and care for the children. It’s much appreciated for a busy parent that they are skilled at noticing what each child needs to feel comfortable when parents are leaving. They respond quickly and sensitively and even follow up with calls to let us know our children are ok if they have been upset when we left them. They give open and honest feedback and staff are always willing to listen to our views and respond by adapting to the feedback.

Both my children have gone to Yellow Dot Hedge End and we couldn't be happier with the staff and facilities. We can genuinely see the passion and enthusiasm of the staff, especially our son's key worker who is warm, friendly and always happy to help. Our son is starting to show development which we feel is a direct influence of his time here, so a very big thank you for making his days here so fun and special. Any issues we have had, have been dealt with quickly and with ease. I would recommend Yellow Dot (and have) to other parents looking for a nursery.

My son is so happy here, drop off time is made very easy for me. The staff are fantastic, they are always ready to support us. They have helped us so much, especially during our potty training challenges, offering advice and guidance always. He has grown in confidence and enjoys all activities here, especially garden fun. Thank you for all you do for us.