Caerleon Child Care Bristol

22 Concorde Road, Patchway, Bristol BS34 5TB

Caerleon Child Care is a purpose-built day nursery with its own fully enclosed all weather garden ensuring children get plenty of fresh air all year round.

The premises are fully protected by CCTV and an electronic door entry security system requires staff to attend the door to allow visitors entry in and out of the premises.

There are lots of well-equipped age appropriate rooms providing a warm, safe and stimulating environment for the children and staff to spend their day.

Staff encourage children to develop to their full potential while having fun. Children’s sleep and eating routines are also incorporated into the daily plan.

Located next to Jump Indoor Play Centre, the children benefit from exclusive daily supervised visits to the play facilities ahead of opening to the public.

Conveniently located next to Jump Indoor Play, Cribbs Causeway there is easy access to all major road links including J16 of the M5 which is only a few minutes away.

Group: 123 Jump Ltd

Person in charge: Kellie Robinson-Avery (Childcare Manager)

Local Authority / Social Services: South Gloucestershire Council

Number of Staff: 20

Service Offered: Nursery School (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 68

Age Range: from 0 years 2 months to 4 years 11 months

Opening Days: Mon-Fri

Opening Hours: 0730-1800

When Closed: Bank Holidays & Christmas

Overview

The Review Score of 9.8 (maximum of 10) for Caerleon Child Care Bristol is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5 out of 5 from 24 Reviews over all time. This Average Rating is also the rating value for Caerleon Child Care Bristol in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 11 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.951 for Caerleon Child Care Bristol is calculated as follows: ( (274 Excellents x 5) + (14 Goods x 4) ) ÷ 288 Ratings = 4.951

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.809 Points relating to the number of positive Reviews for Caerleon Child Care Bristol is based on 11 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 13.6 positive Reviews (68 registered maximum number of service users ÷ 5). 11 Reviews ÷ 13.6 Target = 0.809

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.8 Caerleon Child Care Bristol has a Review Score of 9.8 (9.760)

Average Ratings

  • Excellent
    24
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Caerleon Child Care Bristol?

  • Extremely LIKELY
    24
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Caerleon Child Care Bristol

  • Mother of Child
    20
  • Father of Child
    2
  • Grandmother of Child
    1
  • Stepmother of Child
    1

My son has been at nursery from 9 months. He thoroughly enjoys his time here. He’s entertained all day long with different activities across the spectrum and really enjoys his visits is to jump.
A very friendly nursery with a great family vibe.

How likely would you be to recommend Caerleon Child Care Bristol? Extremely Likely

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Average Rating:   4.9 out of 5

My little one has been attending the nursery for 5 months and he loves it! Dropping him off in the morning to see the friendly familiar faces in his room always reassures me we have made an excellent choice in choosing this setting.
The menu that the babies are served are fantastic and every need I have asked to be accommodated has been done so with no hesitation. When my little one arrives home
With a craft project or I’m shown a photo of him playing outdoors it makes me realise how exposed these babies are to a variety of activities.
A huge thank you to my son's room leader and team for providing such fantastic care each and every day.

How likely would you be to recommend Caerleon Child Care Bristol? Extremely Likely

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Average Rating:   4.9 out of 5

Kellie, Manager at Caerleon Child Care Bristol responded to this review on 27 Feb 2018:

Thank you, Rachel.

We could not be more pleased with Caerleon’s care of our daughter. Since her settling in sessions, their care and personalised attention has been excellent and really helped her to settle in. They’ve made such a difference to her development, too and we’ve seen a real change in her confidence and speech since she’s been attending.
We were nervous about her having food allergies and attending nursery, but all staff at Caerleon have been vigilant and supportive and - touch wood - we have not had one issue regarding this and, as parents, we feel much more confident about the whole situation.
I wouldn’t hesitate in recommending this nursery; they’re amazing.

How likely would you be to recommend Caerleon Child Care Bristol? Extremely Likely

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Average Rating:   5 out of 5

Kellie, Manager at Caerleon Child Care Bristol responded to this review on 19 Feb 2018:

Thank you for your kind words Natalia.

My experience with Caerleon has been outstanding. My daughter has attended this nursery just one day a week since she was 4 months old. The staff made me feel at ease when leaving her at such a young age and always give me detailed feedback on her days at nursery. The diet that my daughter eats at nursery is healthy and the staff have always complied with any specific requests I had when initially weaning my daughter. The smile on my daughters face when I hand her over to the staff in the morning is a delight. I could only highly recommend this nursery.

How likely would you be to recommend Caerleon Child Care Bristol? Extremely Likely

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Average Rating:   4.9 out of 5

Kellie, Manager at Caerleon Child Care Bristol responded to this review on 19 Feb 2018:

Thank you Victoria.

This nursery is absolutely fantastic, all the staff are friendly and really supportive.
My eldest child has come on leaps and bounds since starting in September 2016 and I can’t wait for my youngest to start! Back in November, my family went through some problems and the manager and all the staff were so supportive and understanding I really appreciate all their support and guidance.
When asked by friends and family members I always recommend Caerleon Child Care Bristol because it’s the best decision I’ve ever made! Your children will be running through there doors and not want to leave and that In its self is lovely to see!

How likely would you be to recommend Caerleon Child Care Bristol? Extremely Likely

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Average Rating:   5 out of 5

Kellie, Manager at Caerleon Child Care Bristol responded to this review on 19 Feb 2018:

Thank you Laurie.

Both my girls have attended the nursery for the last five years and never have they said they don’t want to go in - they love/loved every minute. Staff very friendly and look after them like their own.

How likely would you be to recommend Caerleon Child Care Bristol? Extremely Likely

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Average Rating:   5 out of 5

Kellie, Manager at Caerleon Child Care Bristol responded to this review on 19 Feb 2018:

Thank you Karen.

Both my toddlers currently attend Caerleon Child Care, Bristol, they love it and the staff love them. This allows me the peace of mind that they are well cared for, nurtured and importantly cuddled and fussed when needed.

How likely would you be to recommend Caerleon Child Care Bristol? Extremely Likely

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Average Rating:   4.8 out of 5

Kellie, Manager at Caerleon Child Care Bristol responded to this review on 19 Feb 2018:

Thank you Nina.

This nursery was great for my eldest but absolutely fantastic with my SEN child currently attending. They have gone above and beyond with his many complex issues as they have arisen. Have recommended this place lots and several people have taken up that recommendation and also love it.

How likely would you be to recommend Caerleon Child Care Bristol? Extremely Likely

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Average Rating:   4.8 out of 5

Kellie, Manager at Caerleon Child Care Bristol responded to this review on 19 Feb 2018:

Thank you Emma for your kind review.

My daughter has been going to Caerleon Child Care Bristol for a year and a half now and I can hands down say that Caerleon is the best nursery ever.
All the staff are really lovely and welcoming, I’ve never had any worries dropping her off and when I’ve had to change her hours due to my work shift changes they have been more than accommodating. The building is well maintained and secure and the staff are very caring and compassionate with the kids. The meals provided are well balanced and the fact that you get a detailed sheet every day about what they’ve been up to is so helpful when you chat about their day. My daughter is constantly coming out with new things she’s learned from nursery and they’re always positive! I wouldn’t hesitate to recommend this nursery and the fact that they get to play in a massive soft play every morning is a total bonus!

How likely would you be to recommend Caerleon Child Care Bristol? Extremely Likely

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Average Rating:   5 out of 5

Kellie, Manager at Caerleon Child Care Bristol responded to this review on 19 Feb 2018:

Thank you Yoshe for your kind review.

It is my son's last day today and I cannot express how wonderful the 4 years that he spent there have been. The staff have gone above and beyond at times and shown nothing less than the highest level of professionalism and support. My son is a bright, confident and happy little man, ready to take his next step into education and there is no question that his time at Caerleon has helped that tremendously. We have made life long friends in both the staff and his peers, I couldn't recommend the nursery highly enough.

How likely would you be to recommend Caerleon Child Care Bristol? Extremely Likely

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Average Rating:   4.8 out of 5

Rachel Sowden, Manager at Caerleon Child Care Bristol responded to this review on 21 Jul 2017:

Thank you so much for you lovely comments.

I find this nursery and all staff excellent in all they do for my granddaughter.

How likely would you be to recommend Caerleon Child Care Bristol? Extremely Likely

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Average Rating:   5 out of 5

Rachel Sowden, Manager at Caerleon Child Care Bristol responded to this review on 12 Jul 2017:

Many thanks for your lovely review.

My step son has attended Caerleon since September, we have found the all the staff excellent and friendly, which along with the settling in process has really helped us all adjust to nursery life.
I would highly recommend the nursery.

How likely would you be to recommend Caerleon Child Care Bristol? Extremely Likely

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Average Rating:   5 out of 5

Rachel Sowden, manager at Caerleon Child Care Bristol responded to this review on 21 Feb 2017:

Thank you for your lovely review.

My son absolutely loves coming to nursery, he has been attending since he was a baby and has great relationships with all the staff who work there, it is nice to know that I leave him somewhere safe, where he is happy and well looked after. Highly recommended.

How likely would you be to recommend Caerleon Child Care Bristol? Extremely Likely

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Average Rating:   5 out of 5

Beckie Jones, Deputy Manager at Caerleon Child Care Bristol responded to this review on 20 Feb 2017:

Thank you for a lovely review, this is much appreciated.

My son loves going to this nursery. He always goes in without any problem and is always happy when we pick him up. The staff are all very lovely and friendly. It's amazing how they get to go into Jump Too (the soft play area) which is so much fun. This nursery has been brilliant from day one.

How likely would you be to recommend Caerleon Child Care Bristol? Extremely Likely

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Average Rating:   5 out of 5

My son absolutely loves going to Caerleon, I use going to nursery as an incentive to make him get dressed quicker! All the staff are friendly and approachable, always have a smile on their face, know the name of your child and often have a little story about them too.

He's developed a really close relationship with his key worker, and always happily runs to her for a cuddle in the morning and often doesn't want to leave her when I pick him up!

The hour play in Jump they have before it opens is amazing and I definitely think this helped my son settle really quickly when he started in September. It's a brilliant distraction when you're leaving them.

Caerleon let me do as many settling in sessions as my son and I needed which was great and very reassuring. They do lots of varied activities throughout the day and I love reading all the things he's done and receiving any artwork.

How likely would you be to recommend Caerleon Child Care Bristol? Extremely Likely

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Average Rating:   5 out of 5

Rachel Sowden, Manager at Caerleon Child Care Bristol responded to this review on 02 Feb 2017:

Thank you for your lovely review, it is much appreciated.

My son was born profoundly deaf and has been attending the nursery since he was 9 months, he is now 2 years. The support and care the team have provided is brilliant. He loves going, I couldn't ask for a better nursery. They are all friendly, and you feel part of a family.

How likely would you be to recommend Caerleon Child Care Bristol? Extremely Likely

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Average Rating:   5 out of 5

Rachel Sowden, Manager at Caerleon Child Care Bristol responded to this review on 02 Feb 2017:

Thank you for your lovely review, it is much appreciated.

Excellent nursery and very good setting. I moved my daughter to this nursery and it was the best decision made. All staff are friendly, helpful and understanding. Nothing is any trouble for them. My daughter is very happy.

How likely would you be to recommend Caerleon Child Care Bristol? Extremely Likely

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Average Rating:   5 out of 5

Excellent nursery. My daughter has fitted in extremely well. All the staff are very friendly and welcoming. My daughter was previously at a different pre-school and moving her was the best decision I've ever made.

How likely would you be to recommend Caerleon Child Care Bristol? Extremely Likely

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Average Rating:   5 out of 5

Excellent in developing my son's education and social skills and he loves it. Staff are amazing.

How likely would you be to recommend Caerleon Child Care Bristol? Extremely Likely

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Average Rating:   5 out of 5

My daughter has been attending for three years and loves every minute. She can't wait to get there. Staff are very friendly and helpful. Family days are always lots of fun. My youngest now attends and she is loving every minute too.

How likely would you be to recommend Caerleon Child Care Bristol? Extremely Likely

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Average Rating:   4.8 out of 5

My daughter attended Caerleon Child Care Bristol from September 2013 to July 2016. This nursery I can give the highest recommendation. The staff are all so lovely, very friendly and always update you on your child's daily activities, food diary etc. so you know what they have been doing. They attend Jump each day which my daughter absolutely loved and also receive a monthly pass, which my son loved as he was at school. My son attended a different nursery as Caerleon Child Care Bristol was not yet open. He is 7 now and still says I wish I went to nursery there.

All I can say is great staff, great facilities, lots of family fun days and my daughter made great progress. She has just started school but we couldn't have been more happy. We have just received my daughters learning journey with her progress over the last 3 years. The amount of work and effort put into this is outstanding and such a lovely keepsake of her time at nursery. Thank you Caerleon Child Care Bristol for such a great 3 years.

How likely would you be to recommend Caerleon Child Care Bristol? Extremely Likely

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Average Rating:   5 out of 5

My little one attended Caerleon in Bristol prior to going to school in September, we couldn't have asked for a better nursery and preschool.

All of the staff were so friendly and my daughter progressed so much during her time with them.

We are all going to miss Caerleon so much and can't thank them enough for the time and effort that they made every day to ensure that my daughter had a great start. She has now settled into school without a care and I believe that this is thanks to the start she had at Caerleon.

How likely would you be to recommend Caerleon Child Care Bristol? Extremely Likely

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Average Rating:   5 out of 5

My daughter has been coming to the nursery since November after moving from another nursery. She really enjoys it at Caerleon, I love that she is excited to go in everyday and the activities the activities provided are amazing! She has improved so much since attending Caerleon, and loves all of the staff and I no longer feel uneasy about leaving her! She is going to miss it so much when she goes off to school in September

How likely would you be to recommend Caerleon Child Care Bristol? Extremely Likely

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Average Rating:   5 out of 5

My Son has attended Caerleon childcare since he was 2. The girls at Caerleon are lovely and the pre-school room offers so many stimulating activities he has really grown since being here and I feel he is ready for school in September, I am so sad he will be leaving such a fun, creative, engaging environment and I know he will miss all the staff very much. Highly recommended

How likely would you be to recommend Caerleon Child Care Bristol? Extremely Likely

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Average Rating:   5 out of 5

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Vacancies

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Awards / Recognitions

March 2018

Top 20 Small Nursery Groups 2018

Recipient: 123 Jump Ltd

Date: Thursday 01 Mar 2018

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Top 10 Small Nursery Groups 2017

Recipient: 123 Jump Ltd

Date: Wednesday 01 Mar 2017

more details

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