IntoPlay Day Nursery @ The Quays

Llanthony Road, Hempsted, Gloucester GL2 5HQ

IntoPlay Day Nursery @ The Quays, Gloucester, Gloucestershire
IntoPlay Day Nursery @ The Quays, Gloucester, Gloucestershire
IntoPlay Day Nursery @ The Quays, Gloucester, Gloucestershire

Into-Play @ The Quays is registered for sixty-eight children and offers a high quality interior that is ideal for pre-school learning goals. Staff are committed to high standards and maintain a key worker system to focus on individual development, while children are able to set their imagination and creativity loose on both indoor and outdoor play and a wide range of activities.

Parents have their own key point of contact, with the team understanding the benefits of good emotional as well as learning development. An extensive range of resources ensures that children are well prepared for the challenges of full-time education.

Group: Into-Play Ltd

Person in charge: Lucy Hobbs (Manager)

Local Authority / Social Services: Gloucestershire County Council

Number of Staff: 17

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 68

Age Range: from 0 years 3 months to 4 years 11 months

Opening Days: Mon-Fri

Opening Hours: 0730-1800

When Closed: Bank Holidays & 1 week at Christmas

Fees Guide: View website

Languages Spoken (other than English): Urdu

Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.9 IntoPlay Day Nursery @ The Quays has a Review Score of 9.9 (9.856)

The Review Score of 9.9 (maximum of 10) for IntoPlay Day Nursery @ The Quays is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 22 Reviews over all time. This Average Rating is also the rating value for IntoPlay Day Nursery @ The Quays in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 17 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.856 for IntoPlay Day Nursery @ The Quays is calculated as follows: ( (230 Excellents x 5) + (30 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 264 Ratings = 4.856

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for IntoPlay Day Nursery @ The Quays is based on 17 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 13.6 positive Reviews (68 registered maximum number of service users ÷ 5). 17 Reviews ÷ 13.6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    21
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend IntoPlay Day Nursery @ The Quays?

  • Extremely LIKELY
    21
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to IntoPlay Day Nursery @ The Quays

  • Mother of Child
    20
  • Father of Child
    2

Although my child has only been going to IntoPlay for three months, I cannot rate it highly enough. The staff are lovely, the facilities are excellent and always very clean. The food, when I have seen it, always looks very good and is varied yet healthy. The only, very small negative comment I have, is it's very difficult to get a pushchair down the steps into the pushchair space when you're carrying a baby. However, that being said, the nursery that my other child went to didn't even provide a pushchair space.

How likely would you be to recommend IntoPlay Day Nursery @ The Quays? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Staff excellent, have helped my daughter settle into the nursery environment. Would defiantly recommend nursery to friends. Children always seem happy and well looked after.

How likely would you be to recommend IntoPlay Day Nursery @ The Quays? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Intoplay Day Nursery @ The Quays is an outstanding nursery run by a professional, supportive and dedicated staff. As first-time parents we were anxious about choosing a nursery, however, we could not be more happy with our choice. Our little man is cared for (in every sense of the word) and nurtured and it is amazing to see his progression.
It is daunting for any parent to return to work but we were so comforted by the quality of Intoplay Day Nursery @ The Quays. It is lovely to pick him up and see him engaged and happy in the vibrant, fun and educational atmosphere the fantastic staff create. Cannot wait to see our son blossom and watch him develop with the care and support of this dedicated staff.

How likely would you be to recommend IntoPlay Day Nursery @ The Quays? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Lucy Hobbs, Manager at IntoPlay Day Nursery @ The Quays responded to this review on 06 Sep 2017:

Thank you so much Sharon - I will make sure this is shared with the team.

The staff at IntoPlay Day Nursery @ The Quays have been amazing from day one. Always get an honest, detailed handover at pick up time, always trying new things with my son (which is always difficult as he has additional needs). Our son has one to one care because of his needs and it's obvious his one to one is perfect for him. Always trying to help our son to grow. Couldn't wish for a better setting for him!

How likely would you be to recommend IntoPlay Day Nursery @ The Quays? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Lucy Hobbs, Manager at IntoPlay Day Nursery @ The Quays responded to this review on 04 Sep 2017:

Thank you Roxie.

We find the staff friendly and responsive with our son, who is nearly 2 years old. We'd love it if there was a bigger outdoor space for the under 2's as the current one is very tiny for busy, energetic toddlers. The range of activities seems very good.

How likely would you be to recommend IntoPlay Day Nursery @ The Quays? Likely

Average Rating: 

 3.7 out of 5

Overall Standard: Good

Facilities / Outside Space: Satisfactory

Learning: Satisfactory

Resources / Equipment / ICT: Satisfactory

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Satisfactory

The staff are amazing and they are the reason mums like me go to work and feel reassured that your child is in the best place they can be. My daughter gets so excited to see the staff and tells me all about them. I couldn't ask for a better place for my child to grow and learn. She is doing amazingly because of how hard the staff work! Thank you for everything you do!

How likely would you be to recommend IntoPlay Day Nursery @ The Quays? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My boy/girl twins have attended IntoPlay Day Nursery @ The Quays since they were 2 years old. They have now been there for well over 2 years and I have never looked back. I had the option of using my sister to look after them who is also a childminder but I wanted her to remain their 'Auntie' so chose to look for a playgroup independently. Into-Play came highly recommended to me via lots of friends and I am thrilled that we found them. All of the staff who work there are highly professional and genuinely care about every single child that attends. My son has needed quite a lot more extra care and attention and it is likely he may be autistic. I cannot fault how the staff have helped me on this process. They have put in place all the specialist care needed (which would have been quite overwhelming had I done it on my own) and I am forever thankful to each and every one of them for how much help and support they have given him and my daughter, and I will be very sad to leave Into-Play when they join school in September.

How likely would you be to recommend IntoPlay Day Nursery @ The Quays? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My son loves his days at IntoPlay. They have a wide variety of activities and toys. The staff are lovely and their communication has been fantastic. I never feel anxious leaving him in their care.
I have and will continue to recommend. 5 Stars.

How likely would you be to recommend IntoPlay Day Nursery @ The Quays? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter has been at the nursery for three years and has been so happy there. The staff are very friendly and caring, they have great relationships with the children, and they are very professional too. They do some wonderful activities, my daughter always has such a good time and has really thrived there.

How likely would you be to recommend IntoPlay Day Nursery @ The Quays? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Highly recommend the team at into play The Quays, they are always happy to help, great support. My son has struggled with time away from me and the nursery have supported me and my son in him gaining confidence, he always has a fantastic day and is learning well. For me, it's all about him being happy while learning and socialising with other children his age.

How likely would you be to recommend IntoPlay Day Nursery @ The Quays? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Lucy Hobbs, Nursery Manager at IntoPlay Day Nursery @ The Quays responded to this review on 26 Jan 2017:

Thank you so much Jenny :)

When looking for nurseries in the Quedgeley/Quays area this one stood out from all the others, in cleanliness and helpfulness of staff which easily aided our decision.

Our 2 boys have been there from the ages of 6 months and they really enjoy it and respond well to staff.

They are also really flexible with hours due to shift work.

How likely would you be to recommend IntoPlay Day Nursery @ The Quays? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Lucy Hobbs, Nursery Manager at IntoPlay Day Nursery @ The Quays responded to this review on 25 Jan 2017:

Thank you very much Mark :)

Cannot give enough credit to every individual that looks after my daughter. Each member of staff that I have dealt with are professional, polite and approachable.
Would recommend anyone to this nursery.

How likely would you be to recommend IntoPlay Day Nursery @ The Quays? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Lucy Hobbs, Nursery Manager at IntoPlay Day Nursery @ The Quays responded to this review on 25 Jan 2017:

Thank you so much Tracey. That is lovely to hear :)

From the day myself and my fiancé went to view The Quays, I knew it would be the place for my daughter. We were made to feel welcomed straight away and they took notice of my daughter and elder son too.
My daughter went for a few trial hours and not once did I fret that she wouldn't be looked after. There was no pressure to get me out when dropping her off and I knew that if I rang it wouldn't be a problem. The girls that work there are brilliant. You can tell that all the children are happy which tells me everything I need to know.
Highly recommend Intoplay @ The Quays.

How likely would you be to recommend IntoPlay Day Nursery @ The Quays? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Lucy Hobbs, Nursery Manager at IntoPlay Day Nursery @ The Quays responded to this review on 25 Jan 2017:

Thank you Tracy :)

My child has been with IntoPlay in the under 2s for a year now and has come on so much within this short time. All of the staff in the room are brilliant with her and I never have any worries about leaving her. There is always a good amount of things for her to do whilst she is there and the varied food/meals that they give are always a hit!! She will be moving up to the 2-3s room in the next month or two and although she will be progressing through nursery, it will be a sad day when she leaves the under 2's room. A fab nursery made up of fab staff :)

How likely would you be to recommend IntoPlay Day Nursery @ The Quays? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Lucy Hobbs, Nursery Manager at IntoPlay Day Nursery @ The Quays responded to this review on 25 Jan 2017:

Thank you so much Zoe. Lovely comments :)

Couldn't be happier with our experiences! IntoPlay are very accommodating of our schedules and our little dude is always keen in the mornings. The staff are like family and I always know he's in safe hands.

How likely would you be to recommend IntoPlay Day Nursery @ The Quays? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Lucy Hobbs, Nursery Manager at IntoPlay Day Nursery @ The Quays responded to this review on 25 Jan 2017:

Thank you Leanne :)

Both my children attend IntoPlay @ The Quays. The staff are very attentive to the children and provide lots of information on their day. My daughter has gained so much confidence since starting there and I'm sure my son will be the same. Would recommend as it's a lovely environment for children and I have every confidence in their management and staff.

How likely would you be to recommend IntoPlay Day Nursery @ The Quays? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Lucy Hobbs, Nursery Manager at IntoPlay Day Nursery @ The Quays responded to this review on 25 Jan 2017:

Many thanks Catherine :)

Outstanding nursery! Everyone is welcoming and lovely. We are kept up to date with everything my son does in nursery. I would recommend this nursery to everyone! My son comes home in a great mood every time he's been in.

How likely would you be to recommend IntoPlay Day Nursery @ The Quays? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Lucy Hobbs, Nursery Manager at IntoPlay Day Nursery @ The Quays responded to this review on 25 Jan 2017:

Thank you Lauren for your lovely review. :)

My son attends the nursery currently and has done for a year and absolutely loves it! He often talks about his key person and she is an extremely warm, caring and enthusiastic person. The staff are always friendly and supportive and the management are helpful and try their best to accommodate your needs. My son has learned so much since attending. He is motivated by the stimulating play and additional activities the nursery offer such as rugby and music sessions.

I have found the approaches used by the majority of the staff are really helpful in managing my son's behaviour and we have adopted certain systems at home too.

I cannot speak highly enough of the nursery and the effort they go to to make my son's childhood days wonderful. The care he receives is outstanding.

How likely would you be to recommend IntoPlay Day Nursery @ The Quays? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Lucy Hobbs, Nursery Manager at IntoPlay Day Nursery @ The Quays responded to this review on 15 Jul 2016:

Thank you so much for our kind words Becky. I will be sure to pass these on to the staff :)
Lucy

Our son has been going to IntoPlay for approximately 8 months now. From the very first moment he set foot in the door during our initial visit, he looked very relaxed, and it was due to this that we immediately felt it was the right setting for him. The staff are amazing with him and he clearly adores them. We use our 15 hours allowance to send our son for two days per week. We pay a top up, for any extra fees required to keep him there for a full day. On the days he attends, he leaps out of bed and is so excited that he is going to school. He has really enjoyed his experience at the nursery and it's a shame for him that it's coming to an end as he is moving on to school. The range of activities provided are vast, they have some great areas for the children to play and explore and they've helped develop our son into a nice, polite, confident little boy. I cannot recommend this nursery highly enough.

How likely would you be to recommend IntoPlay Day Nursery @ The Quays? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Lucy Hobbs, Nursery Manager at IntoPlay Day Nursery @ The Quays responded to this review on 24 May 2016:

Thank you for your kind words! He will be missed when school time comes :)

My daughter loves the nursery and the staff too, there are lots of activities on offer and I feel she is thriving and is well looked after.
There is a great menu with varied foods for her to try that are healthy and food is of good quality as they use a local butchers too which I love.
I couldn't recommend the nursery enough.

How likely would you be to recommend IntoPlay Day Nursery @ The Quays? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Excellent nursery. Mgmt and staff keep us up to date with regular verbal comms, newsletter, emails and the online page. Very secure site. Our son is developing well- involved in lots of different learning activities. Enjoys the variety of food and drinks. Love seeing his development in his learning journal too.

How likely would you be to recommend IntoPlay Day Nursery @ The Quays? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Lucy Hobbs, Nursery Manager at IntoPlay Day Nursery @ The Quays responded to this review on 11 May 2016:

Thank you for your kind words Emma. Lovely to hear your feedback.

Amazing team that work here, really friendly and open. Brilliant communication. Trust them 100%. My daughter loves all the girls in her group and is always happy to be there. Would recommend 110%

How likely would you be to recommend IntoPlay Day Nursery @ The Quays? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

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