Kids 1st Low Fell

2 Telford Close, Saltwell Business Park, Low Fell, Gateshead NE9 5AT
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8.2 25 Reviews
  • Kids 1st Low Fell, Gateshead
Kids 1st Low Fell is a purpose-built nursery catering from children aged from birth to five-years-old.

The nursery is split into rooms that are age dependent and take into consideration the child's level of development. Every room has access directly onto large challenging gardens, specially designed for its user group.

Children at Kids 1st Low Fell are given the opportunity to enjoy modern language and music and movement lessons and are also taken out on trips during the year.

The nursery likes to involve parents and holds regular social evenings where parents can meet with their child’s ‘key person’.

Kids 1st Low Fell achieved an 'Outstanding' Ofsted report in Janurary 2020.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Amy Hedley-Trott (Centre Director)

Number of Childcare Staff

  • 17

Total Places for Children

  • 108

Age Range

  • from 0 years 0 months
  • to 5 years 0 months

Opening Times

  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00

When Closed

  • Bank Holidays

Kids 1st Low Fell Reviews (25)

8.2

Kids 1st Low Fell has a Review Score of 8.2 (8.167) out of 10, based on 3 reviews in the last 2 years.
Over all time Kids 1st Low Fell has 25 reviews.

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Review from Lauren E (Mother of Child) published on 14 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our little one has attended Kids 1st Low Fell for about a year and a half now, and we've found this nursery to be absolutely brilliant.
The staff are all second to none. It's reassuring, as a parent, that so many of the staff have been with the nursery for years, as there's a deep level of continuity
and understanding the Kids 1st way. We have always been well-informed and supported, particularly during tricky times when our little boy has struggled with moving into a new room.
There is a lovely atmosphere in the nursery and the children have lots of activities and fun to keep their minds and bodies busy, as well as lots of cuddles from the amazing key workers in each room.
All in all, a brilliant setting and one we trust to enrich our little boy's early years before he moves to school.
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Review from P G (Father of Child) published on 14 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have had nothing but a brilliant experience with the nursery on all levels. The staff are highly professional but also very caring and genuinely care about our little boy and his play and development each day. We feel completely confident that our son gets a good balance of messy play, reading, singing,
and other activities each day. I'm glad to see that he's getting outside a bit more now the cold snap has passed we would generally get him out every day even In the rain as we feel natural light and fresh air is vital for him, especially given the busy environment in the classroom. The communication from the team has been excellent especially if he's had a day where he's been under the weather. I feel the level of attention to detail on his behaviour and mood has been great.
Our sons development and speech has come along in leaps and bounds and we really appreciate the benefits that nursery offer him.
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Review from P D (Father of Child) published on 13 February 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Really lovely staff - welcoming and caring. Take an interest in our son’s development. He seems really happy and well cared for. Feel confident that he is being well looked after. The food they eat seems pretty nutritious. Good range of activities that they do too.
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Review from Lisa T (Mother of Child) published on 7 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my daughter started, I have been massively impressed. She had only spent time in the care of her grandparents, and she quickly became excited about her days at nursery. The staff are all professional and friendly. Her imagination and thirst to learn have been nurtured, and the staff bring this
out in various activities. The parent portal gives you online observations so you can see how well they are developing, and her end of preschool 1 review had me in tears of pride. The menu is incredibly varied and healthy; no quick fix deep fried stuff! They were ahead of the curve with Covid and have continued to be. I have had absolutely no concerns about taking her to the nursery or that she will not enjoy her time with the measures they have in place. There is absolutely no other nursery I would send my children to. Thank you to Kids 1st Low Fell.
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Review from J O (Father of Child) published on 14 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My son has been going to Kids 1st Low Fell for 2 1/2 years and he loves it. The nursery is incredibly well led with a very proactive management team. The staff in the room are exceptional. My son is safe and learning, development and happiness are at the forefront of every decision which is made. Parents
are included in every step and as a parent I have made a lot of friends through nursery. The menu is varied, healthy and fun. The chef is incredible - I only wish I could stay for lunch!
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Review from M L (Father of Child) published on 14 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic nursery. I've seen my child develop week after week. Excellent facilities and caring, well-managed staff who've been instrumental in my child's care and development.
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Review from J H (Mother of Child) published on 19 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff do an excellent job in looking after my children. They engage in fun activities and the variety of food offered at mealtimes is good.
My only negatives are the high nursery fees and the entrance to the nursery is very narrow which makes drop-offs difficult during busy periods when there are
oncoming vehicles.
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Review from NEM (Mother of Child) published on 11 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Kids 1st Low Fell have fully supported us working parents and the fab staff put your mind at ease leaving your little one. I can’t recommend the excellent care enough. I was very anxious leaving my little boy and within 2 weeks he loved nursery. Truly grateful and made returning to work much easier.
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Review from R P (Mother of Child) published on 11 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Kids 1st Low Fell have been amazing with my son since the day he started. He settled in really quickly due to the care and reassurance from the staff.
He has continued to develop and is now a confident little boy due to start school.
If I ever had any issues or worries, I have always felt comfortable
to discuss them and confident they would be rectified.
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Review from Rachel W (Mother of Child) published on 11 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daughter has had a fantastic experience at Kid's 1st Low Fell.
She has attended since she was nine months old. She has loved her time at nursery and has made some special friendship groups, many of whom she will be going to school with.
The staff and care at the nursery have been outstanding.
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Review from Theresa H (Mother of Child) published on 31 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
We've had 2 children cared for through Kids 1st Low Fell between 2013 to date. Throughout the time each of our children has spent within their care, we simply cannot fault them. Care and attention and a genuine interest in their development and education both whilst in their care and beyond.


The

food is fabulous and helps develop a wide variety of likes and dislikes with our children, but equally, it's all 'honest home cooked' style and ALWAYS with healthy, good nutrition at the forefront.


We've never had a day where we have had any concerns over the wellbeing of our children, and equally, neither of our boys has ever said they don't want to go. They look forward to it.


Our 4 yr old continues to exceed his peers and amaze us with his continued growth and development. A testament to the excellent care and attention by the staff at Kids 1st Low Fell. A very big THANK YOU.


Great staff
Great food
Great atmosphere
Great facilities
Great pre-school development.

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Review from Chris H (Father of Child) published on 29 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fab, fab, fab. My little girl loves nursery and I could not thank the staff enough for putting my mind at ease when leaving my little girl.
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Review from S N (Mother of Child) published on 29 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The nursery is very welcoming and well presented. All of the staff are lovely and always go the extra mile for me and my child. There is a lot of effective communication and I always get a handover at the end of the day to have a chance to speak to my child's keyworker. There is a lot of toys that the
children can interact with and a fab range of resources.
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Review from A T (Mother of Child) published on 29 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are excellent and are great at making me feel at ease with my child's undiagnosed illness/allergy. My daughter loves her days at nursery.
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Review from Ashleigh Y (Mother of Child) published on 29 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very nice and pleasant nursery. Good use of resources, friendly and caring staff with good communication skills. Age appropriate toys and resources used throughout the day.
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Review from J M (Mother of Child) published on 25 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Kids 1st Low Fell was so welcoming during my little boy's visit and very reassuring. My little boy was a little unsettled for a few weeks, however, I knew he was in very good hands, as the girls were so good with him. He now comes to nursery with the biggest smile on his face.
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Review from Chris (Father of Child) published on 10 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Superb nursery. Had our girl there since age 1 and have been thoroughly impressed with the standards through her transition through rooms. Recently extremely impressed with their ability to adjust and adapt to the needs of our child, as their additional needs have become more apparent the older she
has gotten.
Highly recommend this nursery to anyone who is fortunate enough to get a place, only due to the high level of demand!
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Review from Dawn B (Mother of Child) published on 14 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are brilliant, always happy and friendly with lots of cuddles, my child is very happy. Great outdoor space and lots of fun activities.
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Review from Amy L (Mother of Child) published on 8 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I absolutely love Kids 1st and so does my little girl. My daughter has been at Low Fell since she was 9 months old. She is now almost 2 and has gone through 3 of the 7 rooms, each one as fabulous as the one before. All the staff are amazing and clearly know the children they look after inside out. The
nursery works on a key person system and each one of my daughter's key people have been amazing! They give brilliant handovers at the end of the day and always keep us parents up to date with progress and things which are going on in nursery, nothing is too much trouble!
The meals are great and menus are available to take away so that you can plan family meals around what your little one has eaten that day.
If you are looking for a nursery for your little one try kids 1st low fell, you won’t be disappointed.
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Review from Catherine W (Mother of Child) published on 24 April 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our daughter has been attending Kids 1st for 18 months and we have been extremely happy with the care she has received. The staff are all lovely and I know my daughter is in the safest possible hands. The facilities are excellent and the activities fun and varied with lots of outdoor play. Would highly
recommend.
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Current Review Score: 8.2 (8.167)

Overview of Review Score

The Review Score of 8.2 (8.167) out of 10 for Kids 1st Low Fell is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.4 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.778 for Kids 1st Low Fell is calculated as follows: ( (28 Excellents x 5) + (8 Goods x 4) ) ÷ 36 Ratings = 4.778
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.389 Points relating to the number of positive Reviews for Kids 1st Low Fell is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 108 number of registered child places is 21.6. 3 Positive Reviews ÷ 21.6 = 0.139
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (8)

Meet the Team (1)

Amy

Amy Hedley-Trott

Job Title: Centre Director Joined: 2012

Hello, my name is Amy and I am the Centre Director at Kids 1st Low Fell.


Directly after completing my A-Levels, I went on to University to study Early Childhood Studies and Curriculum. In 2006 I embarked on my career with Kids 1st as a Nursery Assistant. Over the years I progressed in my career and achieved my Early Years Professional status award in 2008 which I am very proud of. I have worked in several Kids 1st centres during my journey and I am thrilled to be a centre director at Low Fell. I have been a centre director at Low Fell since the nursery opened in 2012 and I am immensely proud of the success the nursery has had since my appointment to the role. I hope to continue to progress within the company and strive for excellence in everything I do.

Frequently Asked Questions about Kids 1st Low Fell

What is the Age Range of Children that Kids 1st Low Fell accepts?

Kids 1st Low Fell accepts Children aged from 0 years 0 months to 5 years 0 months.

What Days & Hours is Kids 1st Low Fell Open?

Kids 1st Low Fell is open: Monday 07:30-18:00, Tuesday 07:30-18:00, Wednesday 07:30-18:00, Thursday 07:30-18:00, Friday 07:30-18:00.

How many Children does Kids 1st Low Fell have capacity for?

Kids 1st Low Fell has capacity for a total of 108 Children.

How far is Kids 1st Low Fell to the centre of Gateshead?

1.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Kids 1st Low Fell to verify any information. View our terms and conditions. Kids 1st Low Fell has an Enhanced Service - more info.