Manor Hill Day Nursery

3 Stratford Court, Cranmore Boulevard, Shirley, Solihull B90 4QT

Manor Hill Day Nursery, Solihull, West Midlands
Manor Hill Day Nursery, Solihull, West Midlands
Manor Hill Day Nursery, Solihull, West Midlands

Manor Hill Day Nursery Solihull aims to provide high quality childcare. Recognising the important role a nursery plays in the early development of a child, each child at the nursery is treated as a unique individual.

With a bright, welcoming environment, fun and learning are encouraged throughout the nursery, as well as positive interaction between the children, staff and parents.

Owner: Razain Enterprises Ltd

Person in charge: Debbie Ratcliffe (Nursery Manager)

Local Authority / Social Services: Solihull Metropolitan Borough Council

Number of Staff: 23

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 94

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1830

When Closed: Bank Holidays & 1 week at Christmas

Fees Guide: Full Time Place Starting from £179 a week!

Directions:

Situated inside Stratford Court on Cranmore Boulevard Road.

Parking:

Parking Facility Available on-site.

Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.6 Manor Hill Day Nursery has a Review Score of 9.6 (9.590)

The Review Score of 9.6 (maximum of 10) for Manor Hill Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 16 Reviews over all time. This Average Rating is also the rating value for Manor Hill Day Nursery in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 15 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.792 for Manor Hill Day Nursery is calculated as follows: ( (154 Excellents x 5) + (36 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 192 Ratings = 4.792

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.798 Points relating to the number of positive Reviews for Manor Hill Day Nursery is based on 15 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 18.8 positive Reviews (94 registered maximum number of service users ÷ 5). 15 Reviews ÷ 18.8 Target = 0.798

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    15
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Manor Hill Day Nursery?

  • Extremely LIKELY
    16
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Manor Hill Day Nursery

  • Mother of Child
    15
  • Father of Child
    1

My son has been attending Manor Hill Nursery for just over a year now. He started in babies and is now having his transition into Toddlers.
I am very happy with the care my child is given. He's happily settled in and cared for beautifully.
Staff are fantastic and there's a good leadership team.
Overall I rate this nursery very highly.

How likely would you be to recommend Manor Hill Day Nursery? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

After checking a few nurseries, we chose Manor Hill Nursery for our son. We were very worried as it's my first child but all the staff are taking care all of the children so nicely and we are very pleased. The staff are very friendly and always cuddle him and the nursery is so homely. Thank you to the staff for everything.

How likely would you be to recommend Manor Hill Day Nursery? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Excellent

Manor Hill is a great nursery, it was my son's first experience going to nursery and he has settled in great and really enjoys going. The staff are very helpful and friendly and the management is great. I would recommend this nursery to family and friends 100%.

How likely would you be to recommend Manor Hill Day Nursery? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I can't thank Manor Hill enough for making my little one feel so welcome. All members of staff are loving and welcoming and my daughter loves coming to nursery.
They offered lots of settling in sessions which really helped me and her.
I know that my daughter will grow and learn so much here and become a confident, independent child.

How likely would you be to recommend Manor Hill Day Nursery? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Management and staff always make you feel welcome, seem genuinely interested in your child and take the time to give thorough feedback. My son is always happy to attend nursery and I am confident he is doing well there because of his willingness to go. The feedback we receive (both verbally and via parent zone) and mostly from the noticeable progress he makes; for example, he could sing the alphabet and days of the week songs, both before he even turned 2! Showing that the nursery has high expectations and good practice of routines. Football and Zumba are super activities too. The menu always sounds yummy. Some concerns with lost property.

How likely would you be to recommend Manor Hill Day Nursery? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Excellent

Staff: Good

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

This was my child's first experience of being away from me and he settled in really well. Manor Hill slowly settled him in over a week and then the day he started he was fine.
All the staff are very friendly and my son has learned lots of things whilst attending.
He looked forward to going to nursery and made lots of friends. The manager always helped you out with any problems that may have occurred and she was also very easy to talk to.
I would highly recommend Manor Hill Nursery. Both myself and my son have had an enjoyable experience.

How likely would you be to recommend Manor Hill Day Nursery? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Manor Hill Day Nursery for me and my children is a fantastic nursery. My boys have been there since they were 6 months old and couldn't be happier with it. The staff are all lovely and can't do enough for you. My first son, in particular, has really improved since been there. Definitely, recommend this nursery.

How likely would you be to recommend Manor Hill Day Nursery? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Fantastic nursery, would rate 100 per cent.
Friendly, professional, all staff show care, commitment and compassion.
Clean, hygienic environment.
Impressed with decor and entrance area.

How likely would you be to recommend Manor Hill Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

A very welcoming and safe environment for my 2 young boys. Couldn't recommend it enough.

How likely would you be to recommend Manor Hill Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

We were recommended this nursery by a friend and went for a walk around a week or so ago, we were that impressed we enrolled our boy there and then. The staff were friendly and very focused on educational play and nutritional food. There was a fingerprint scanner to enter so nobody could just walk in and CCTV everywhere the nursery was very accommodating and very focused on what we do as parents and how they deal with things. They also have an online page for parents to see pictures, activities, what the child has eaten and if they've had their nappy changed etc that the child does throughout the day.

How likely would you be to recommend Manor Hill Day Nursery? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Being a first-time mum and new to the area I was nervous about finding a nursery. I am so impressed with this nursery and all of the staff. The facilities are clean and a great size, the food served is very clean and full of variety and the staff are absolutely brilliant. There are always plenty of events being held for the kids and the communication between parents and nursery is fantastic. Overall fantastic nursery.

How likely would you be to recommend Manor Hill Day Nursery? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Both my son and my daughter went to Manor Hill Day Nursery since they were 6 months old. My boy is at school now and my daughter will go next September. They have always been happy at nursery and I cannot thank all the staff enough for looking after them with dedication and love, and for making them the two confident and happy children they are.

How likely would you be to recommend Manor Hill Day Nursery? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Excellent

I would definitely recommend Manor Hill to everyone with children. It is by far the best nursery we've been to and we've gone to four different ones with our two boys. The activities they do with the children are fantastic, the hours offered are flexible and perfect and the staff are just beyond wonderful! Very friendly and welcoming, with so much care for the well-being of the children.

I couldn't speak more highly of the nursery and the staff.

How likely would you be to recommend Manor Hill Day Nursery? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I looked at a number of local nurseries for my 13 month old son and was pretty disheartened. I then came across Manor Hill Day Nursery and was impressed from the moment I entered reception. The manager (Debbie) filled me with confidence and this was the only place to mention the curriculum! The place was light, clean and very welcoming. I made my mind up straight away! Since starting 5 months ago my son has come along beautifully. He absolutely loves this place. The staff are wonderful, the food is great (my son often asks for 'more') and they have lovely activities eg a visit from the animal man where they get to see different animals. Knowing my son is happy and in good hands is such a relief. I can't recommend this place enough! Thank you Manor Hill!

How likely would you be to recommend Manor Hill Day Nursery? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Really happy with the nursery, my son really enjoys his time there. A slight negative, I was a little disappointed with the price increase shortly, almost immediately after signing my son up, as I wasn't told a price increase was imminent when being shown around a few months before.
Parentzone is a great tool, it's lovely to get pictures and videos showing what they've been up to. It's better than having bits of paper like before. The only suggestion I would say, it would be nice to also see on there, what they have done in the day i.e played in the garden, painting etc as the information is quite minimal currently. The meals are varied and nutritional. The staff are really lovely and friendly and do a great job, but sometimes they seem a little stretched, particularly at peak drop-off and collection times. Really happy with the learning and I enjoy seeing his development plans on the wall. Staff and Room Leaders clearly have a good knowledge of key development skills.

How likely would you be to recommend Manor Hill Day Nursery? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Good

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Satisfactory

Safeguarding: Excellent

Value for Money: Satisfactory

Manor Hill, Management at Manor Hill Day Nursery responded to this review on 29 Mar 2017:

Thank you very much for the wonderful feedback. Your suggestion has been taken onboard and we will ensure to implement it as soon as we can.

Staff are always very friendly and helpful.

The nursery is very spacious with lots of interactive and developmental activities and has a good sized outside area.

Our son really loves going to nursery, has made lots of good friends and is developing really well.

How likely would you be to recommend Manor Hill Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

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Awards / Recognitions

January 2017

Three Best Rated

Recipient: Manor Hill Day Nursery

Date: Tuesday 03 Jan 2017

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