Crafty Wizards Pre-School - New Eltham

Forty Foot Way, Avery Hill, New Eltham, London SE9 2EX
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9.8 124 Reviews
  • Crafty Wizards Pre-School - New Eltham, London
Ignite your child's imagination at Crafty Wizards Pre-school at New Eltham!

This is where Crafty Wizards was born, come and explore New Eltham Pre-school, surrounded by fields, within a short walking distance to Avery Hill Park and the edible garden and allotments at Greenwich University.

Crafty Wizards provide a stimulating and engaging environment for children aged 2 to 5 years. Their play-based approach encourages exploration and discovery, preparing them for a confident start to their educational journey.

Crafty Wizards offers all entitlement options, plus holiday club and flexible hourly care through Kids Play Now Club at The Eltham Centre. Term time options, all year around care with Crafty Wizards own unique holiday club or full year care at the new Henwick Nursery in Eltham. Whatever your unique needs, Crafty Wizards can provide a magical solution!

Secure your child's spot – book a tour via their website today!
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Type of Service

  • Nursery School
  • Open term time
  • Full Day Care
  • Sessional Day Care

Group/Owner

Number of Childcare Staff

  • 6

Total Places for Children

  • 40

Age Range

  • from 2 years 0 months
  • to 5 years 0 months

Funding & Fees

  • Free 15 hr entitlement & all childcare vouchers accepted

Opening Times

  • Monday 08:00-16:30
    Tuesday 08:00-16:30
    Wednesday 08:00-16:30
    Thursday 08:00-16:30
    Friday 08:00-16:30

When Closed

  • School Holidays

Crafty Wizards Pre-School - New Eltham Reviews (124)

9.8

Crafty Wizards Pre-School - New Eltham has a Review Score of 9.8 (9.824) out of 10, based on 18 reviews in the last 2 years.
Over all time Crafty Wizards Pre-School - New Eltham has 124 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Crafty Wizards Pre-School - New Eltham
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Total of 124, showing 21-40
Review from Kirsty M (Mother of Child) published on 10 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent setting, my son really enjoyed all the Easter activities on offer and the staff were lovely and welcoming. Recommend! We look forward to growing his seeds and seeing if the sunflower will be taller than him in the summer. Thank you.
Reply from Matthew Byrne, Director at Crafty Wizards Pre-School - New ElthamThank you so much for your sparkling review! Our next event is Crafty Cakes Day on 25th May at our Alderwood Children's Centre preschool. We have lots planned during the summer term, keep your eyes out on email, our parent social media group, our parent boards, and our social media.
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Review from S C (Mother of Child) published on 5 May 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Great team who are always enthusiastic. My little one loves attending Crafty Wizards Pre-School and always comes out with a smile.
The support is great and the staff are great with communication and conduct meetings to talk about your child's progress and where they will work towards next.
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Review from R S (Mother of Child) published on 3 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son loves it here! The staff are friendly and are so knowledgeable about all of the children. They plan fun, engaging and creative activities that the children love. I have hugely enjoyed visiting on the parent mornings and have seen first-hand how happy the children are. My son has also hugely progressed
since being here!
Reply from Matthew Byrne, Director at Crafty Wizards Pre-School - New Eltham5 sparkling stars all around! It is magic to hear that you enjoyed our recent parent stay and play. We are doing another push for parents and carers to come into preschool to share their hobbies, interests, professions, and cultures or just to read a few stories or sing some songs! We recently had a parent pop in with their baby, our Crafty Wizards loved asking questions! It is great to hear how you feel that your son has progressed and has fun at Crafty Wizards. Did you know we have a 'Blooming Magic' holiday club this Easter at our Alderwood Children's Centre Pre-School?
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Review from Charley O (Mother of Child) published on 31 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team at Crafty Wizards Avery Hill are amazing, caring, supportive and very understanding to our family, my daughter has achieved so much in herself since 1st starting here and has come on in leaps and bounds. I have made huge recommendations to other families that I know
Reply from Matthew Byrne, Director at Crafty Wizards Pre-School - New ElthamIt is wonderful that you believe our team at Avery Hill to be amazing, supportive and caring and that your daughter has made great progress. The team works hard to make learning magical, did you come to our family activity day on Saturday a couple of weeks ago? We have an Easter holiday club starting next week called 'Blooming Magic!', we are always trying to offer more for our Crafty Wizards and their families. Thank you for taking the time to write us a magical review, this will give the team a little extra sparkle knowing that you are happy.
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Review from Abbie B (Mother of Child) published on 1 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
All Crafty Wizard staff have gone above and beyond. Could not recommend them enough to friends and family. My son loves going there and has grown really close to them all. Keep up the good work ladies!
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Review from Amy W (Mother of Child) published on 31 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Brilliant nursery, my son loves it here. Friendly staff that go above and beyond for the children and parents. I'm so glad I chose this nursery for my son's 15 hours a week. The site is small but has everything the children need.
Reply from Matthew Byrne, Director at Crafty Wizards Pre-School - New ElthamThank you for your spell-binding review! Our Bexley Road site has the smallest outdoor space but we make up for it with regular park visits, Forest School trips, allotment trips to a local University and we have even done Hedgehog walks locally. We look forward to a lot more planned activities coming up: FREE open day activities at our Bexley Road, Alderwood Children's Centre and New Eltham pre-schools, picnic day in the park, our Magical Movers Week, our Book Week and much much more! Magic!
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Review from Janis H (Mother of Child) published on 31 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely wonderful.
My son is always happy to see the staff and I hear good things at home.
My favourite thing is the social media group with pictures of what he's getting up to throughout the day.
Nothing is too much trouble and communication is spot on.
Very friendly, warm and welcoming.
No
faults whatsoever.
Reply from Matthew Byrne, Director at Crafty Wizards Pre-School - New Eltham'No faults whatsoever'! That is praise indeed! Thank you for taking the time in reviewing us. The team will enjoy reading your review. We never want to be satisfied though! We are always striving to offer the best opportunities for our Crafty Wizards, as interests in the children change, our cohort of children evolves and the industry knowledge on early years learning and development progress the aim to make learning magical through creativity is always moving!
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Review from Charlie G (Mother of Child) published on 25 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been attending Crafty Wizards for four months and was very unsure at first but the staff did everything to make him feel comfortable (as well as me). I love how they change the toys every day and update photos on social media so I can show him what is out every day. The staff are so helpful
and friendly and the regular feedback on my child's development is lovely. Would highly recommend.
Reply from Matthew Byrne, Director at Crafty Wizards Pre-School - New Eltham4 months is early days, thank you for already reviewing us and giving us 5 stars in all areas. We are always planning around the interests and needs of our Crafty Wizards, no day is ever the same at Crafty Wizards. We look forward to introducing more magic to you and your son. Coming up is our Feb half term club, Spring-tacular, equality week, Magical-movers week, Graduation and much more! We can't wait to share this with you. Thank you for taking the time to review us.
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Review from Lauren H (Mother of Child) published on 24 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Outstanding nursery! Staff have gone above and beyond to help my son who needs additional support. Very friendly and very patient with him. They are great with communicating with me about how he has been each day etc. So glad I chose to move him to Crafty Wizards.
Reply from Matthew Byrne, Director at Crafty Wizards Pre-School - New ElthamOutstanding! Thank you. Everything is about communication, we focus on developing early communication with our Crafty Wizards and aim to have open communication with parents, outside agencies and between our staff team to provide the best opportunities for all. Our team has daily morning briefings to keep staff informed about our Crafty Wizards, activities and much more. Management provides a wide array of training opportunities for the team and doors are always open for a private chat with key people in management. It is heart-warming to read that you chose to move your son to Crafty Wizards. Please do let friends and family know about what we offer, as a small set of nurseries we rely on positive word of mouth as the large nursery chains have larger budgets for marketing as we offer a very high percentage of free entitlement places for our local community.
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Review from Emily H (Mother of Child) published on 24 January 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
My son attended Crafty Wizards for 3 years and now my 3-year-old daughter has attended for the past year. She enjoys her time there with varied activities each session and she has a great relationship with her key workers. I would highly recommend CW.
Reply from Matthew Byrne, Director at Crafty Wizards Pre-School - New ElthamThank you for taking the time to write a review. Our staffing team work hard to offer the best learning opportunities for our Crafty Wizards, management offers a wide range of support and professional development to the team and is reflective of their own practice. We are going to the upcoming Childcare Expo shortly to be inspired because the learning journey never ends and nor should it! Our New Eltham manager invites you to come and have a private chat about what more we can do to help support you and your Crafty Wizard, our door is always open and we always aim for 5 stars. Thank you again.
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Review from Roy J (Father of Child) published on 24 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Brilliant at settling in my child, the staff are always attentive and we have seen a marked change in our child in terms of confidence and desire to get involved with other children, great place and would definitely recommend.
Reply from Matthew Byrne, Director at Crafty Wizards Pre-School - New Eltham5 stars in all areas! Wand-erful! We think building a child's confidence, resilience, curiosity about the world and love for learning is what makes a child 'school and world ready'. We want to make learning magical through creativity! We are re-introducing 'Farm in a box' shortly, it's a great initiative to learn more about the countryside and where our food comes from, watch this space!
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Review from J B (Mother of Child) published on 24 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We cannot fault Crafty Wizards. Experienced, caring and nurturing staff who our daughter adores. Our daughter started in March 2022 and settled in so quickly and has loved going ever since. From forest school to the lovely outside play space, themed days and events where parents can join too. Our daughter
particularly enjoys circle time each day and regularly comes home singing songs she has learnt there. The perfect setting for our daughter before she starts primary school.
Reply from Matthew Byrne, Director at Crafty Wizards Pre-School - New ElthamMAGICAL! 5 stars in all areas, 'experiences, caring and nurturing staff', thank you so much for taking the time to write your review. We really do try to make learning magical and it is heart-warming to hear that your daughter is having a fabulous time and enjoying the range of activities that we offer. More staff are being trained in Interactive Music Making and Boogie Mite's so get used to even more singing! We will pass on your review to the team, thank you.
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Review from Lara C (Mother of Child) published on 24 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Crafty Wizards have been so professional and knowledgeable about childcare- I have 3 children who have all gone to different nurseries at different times and Crafty Wizards is by far the best. My daughter has special needs and in her former nursery, at the end of the Summer term, we were asked not to
bring her back because they didn't know what to do with her. Crafty Wizards have taken her on and given her such good care, the experience has been night and day. They applied for inclusion funding which I hadn't heard about previously, they pay special attention to her at play and during learning times and they make a great effort to improve her eating as she has complicated sensory disorders with food. Also, I love their website which gives me daily updates on what my daughter has done during the day. I appreciate the care shown, it makes all the difference.
Reply from Matthew Byrne, Director at Crafty Wizards Pre-School - New ElthamIt is always an amazing sign of trust and acknowledgement of our quality of childcare when a parent sends all their children to us. Thank you for continuing to choose Crafty Wizards Pre-School. We are determined to offer the best possible care for all our unique children, we won the national NDNA award for play and learning: supporting SEN children. We have built strong links with local agencies, RBG and training providers to support our SEN children, plan personalised learning opportunities and train our staff for specific needs. We are glad to hear that you enjoy getting our daily posts telling you about our activities, along with our observations and assessments on our parent portal. Thank you again.
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Review from Charlotte C (Mother of Child) published on 24 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have twin girls 2yrs old and they love going to Crafty Wizards, they tell me they like playing outside and having snacks and singing songs.
The teachers are lovely and so kind always smiling and always telling you how their day has been.
Reply from Matthew Byrne, Director at Crafty Wizards Pre-School - New ElthamThank you for your 5 stars in all areas! Early communication is a big focus for us at Crafty Wizards Pre-School, it's great to hear how your little ones talk to you about their day. All our staff have received basic Makaton training to encourage communication, we use many strategies throughout the day and during small group activities such as our 'Magic Circle Time'. Do your girls tell you what was in the Wizards Hat each day?
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Review from S R (Mother of Child) published on 24 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very nice staff. Very clean place, with nice toys and activities.
Hope my son enjoys his time at his new school.
Glad I found the perfect place for him, looking forward to seeing how everything goes. Thanks.
Reply from Matthew Byrne, Director at Crafty Wizards Pre-School - New ElthamSpell-binding to hear that you feel that you have chosen the right place for your son at Crafty Wizards Pre-School. We know that choosing childcare can be tricky. We won the National NDNA award in 2022 and have won the Top 20 in the UK and London for the last six or seven years for small nurseries! Did you know that we provide locally sourced fruit and veg, dry snacks and milk, available for the children to self-access in the morning and afternoon? Did you know that all our full-time staff are community paediatrics trained, basic Makaton trained, more staff are training for Interactive Music Making, Boogie Mites training, Forest School training and much much more? Our team are dedicated to improving their knowledge and interests, making learning magical through creativity is always a journey because our children are unique and new initiatives help us develop. Please speak with management to find out more about our staff team, food offerings and learning.
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Review from G D (Mother of Child) published on 24 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am so happy with Crafty Wizards. My daughter has taken a while to settle and they have gone above and beyond to ensure that she is supported, encouraged and comforted when she is there. They have communicated regularly with me and she is now eager to go. The attention to detail the staff put into
the activities is outstanding. There is always a wide variety for the children to do and we receive regular feedback as to how she is doing. The staff always have smiles on their faces and make each child feel special and welcome. We are so pleased we found Crafty Wizards.
Reply from Matthew Byrne, Director at Crafty Wizards Pre-School - New Eltham5 sparkling stars! Each child is special and unique and we aim to support each individual. Settling in can be tricky for some children, we have lots of strategies to support this time such as our social story with names, places and faces at preschool in it. It is great to hear that our team have had attention to detail and always with a smile on their faces. We want preschool to be a fun, caring, inspiring place. Your positive comments will definitely keep the team smiling! Please do let other parents know about Crafty Wizards, as a small set of pre-schools we rely on word of mouth over the larger corporate chains. Thank you.
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Review from D O (Mother of Child) published on 15 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My youngest boy settled in very quickly. So pleased with all the staff, especially with one member of staff in particular, for helping him settle with ease! Great communication too and love that if they have availability, I can book extra sessions as and when needed.
Reply from Matthew Byrne, Director at Crafty Wizards Pre-School - New ElthamIt is great to hear that you settled in so quickly and that you enjoy our new online adhoc booking facility. Please do pop into pre-school next time, because we have amazing resources, our new outdoor wooden cabin, creative outdoor space and much more! We do lots of activities, recent visits to do forest school, magical movers week, a trip to see a pony, to the park and to our new kids play now club. Thank you for taking the time to write the review.
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Review from Maisy T (Mother of Child) published on 11 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Today I attended the sports day event at the preschool and have to mention how amazing the set-up was. I enjoyed being involved with the parent race and very much enjoyed watching my son get involved and enjoy each course. Especially thanks to one member of staff in, particular, who got me involved
last minute and the other staff members who chatted with me about my son's progress. We had a great time thank you the lovely ladies at New Eltham.
Reply from Matthew Byrne, Director at Crafty Wizards Pre-School - New ElthamThank you for your lovely review. We love sports day outside and seeing our parents. Our Crafty Wizards loved it. For the last few years we have been diligent in balancing the risks of Covid, staff that are vulnerable and keeping our usual routines. We have recently re-introduced our parent stay and play sessions every other half term and have slowly been reintroducing our cuddly toys and Crafty Wizard touches. We look forward to a new academic year in September and thank you for taking the time to write this review.
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Review from H M (Mother of Child) published on 6 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been attending Crafty Wizards Pre-School since September 2021, he’s had a great start to his pre-school education, the staff numbers there mean he has a lot of support when it’s needed and he’s built great relationships with all the staff and they have also taken time to get to know him and
his needs. It’s lovely knowing he’s safe and being supported during his sessions. The personal touches of feedback at the door at pick up with his key person and throughout the day on private social media is also an extra and an insight into his day. The management are always available in person, by email or phone and couldn’t have been more helpful.
Reply from Matthew Byrne, Director at Crafty Wizards Pre-School - New ElthamThank you for your wand-erful review. Management and staff work hard to provide a personal touch and encourage open communication, so this review will be much appreciated by the team. Our written reports for all our children that have been with us longer than a term will be going home this term and we welcome arranging private meetings to further discuss your child's interests and developmental needs.
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Review from Jenny R (Mother of Child) published on 11 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can’t praise Crafty Wizards Pre-School enough for nurturing, educating and caring for my little ones. They are above and beyond five stars in everything. I wish I’d found then earlier for my eldest and I wish they had a primary school so we don’t have to leave.
Reply from Matthew Byrne, Director at Crafty Wizards Pre-School - New Eltham5 shining stars in all areas! We strive to offer a fun, safe, nurturing environment where children can become independent, resilient and curious about the world around them. As a small pre-school we truly value our parent partnerships and local engagement. We look forward to the half-term ahead, look out for our 'Super hero' event, 'Crafty Cakes' event and Equality week! Thank you for taking the time to write this review.
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Current Review Score: 9.8 (9.824)

Overview of Review Score

The Review Score of 9.8 (9.824) out of 10 for Crafty Wizards Pre-School - New Eltham is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.874 for Crafty Wizards Pre-School - New Eltham is calculated as follows: ( (192 Excellents x 5) + (19 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 215 Ratings = 4.874
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.95 Points relating to the number of positive Reviews for Crafty Wizards Pre-School - New Eltham is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.95
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 number of registered child places is 8, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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