Kiddi Caru Day Nursery and Preschool Downend (Coronation Road)

My child started with Kiddi Caru Coronation Road a few months ago and the nursery has been great. We were made to feel so welcome when we started and my child has settled in really well and has developed good relationships with all of the staff there and enjoys being there. The range of food provided has been great and my child loves it.

Also I worry there may be issues with cleanliness. I know kids get ill a lot at nursery, but our friends are always shocked that we are all ill almost every week. It's too much. Please increase regular handwashing (antibac gel doesn't work against noro) and maybe open the windows regularly to allow in fresh air etc. Thank you!

Although my son generally enjoys his time at the nursery, I have had a number of concerns over the past few months.

There appears to be a lack of consistency, both in staffing and in the application of rules. On several occasions I have been told that certain actions or arrangements would be put in place, but these are then forgotten unless I follow up repeatedly.

There have also been multiple instances where the nursery has opened later than the advertised 8am start, which has resulted in me being late for work.

More recently, my son has come home on several occasions saying that other children have hurt him, which is understandably worrying.

Overall, the experience does not feel as positive or well managed as it did when we first started a few years ago.

All the staff at coronation Road are expectional, they have fantastic communication skills. Offer lots of brilliant opportunities for the children. And very generally care about them. I feel very relaxed leaving my children there as I know they are cared for safely and sufficiently. I have never had any concerns about the nursery.

My son really enjoys coming here and gets to take part in a wide range of activities, as well as trying lots of different foods, which we really appreciate. It's clear he's happy, settled and well cared for. I would highly recommend this nursery.

The staff are really what makes a place and they are all welcoming and approachable, the manager is also really helpful and friendly.

The staff are all lovely and friendly. Our daughter has been there since she was 9 months old and has thrived in the environment provided by the nursery and always happy when dropped off/picked up. She has bonded really well with all of her carers at the nursery. Would happily recommend to any other parents.

When my youngest son first started here, his confidence and speech weren't too great and now, he's developed great communication skills and his confidence has bloomed and has bonded well with staff and made many friends.

The food is good and always a balanced meal. We are really happy with the management.

Brilliant nursery, my daughter has been there for just over 2 years now and she absolutely loves going, the staff are all lovely and really go that extra mile every day, my daughter always says she has had such a good day at pick-up.

The only issue I have is they are having staffing issues at the moment but I do believe they are trying to sort this issue soon as possible.

Leaving your child for a full day with people you don't know was super daunting for me but now I know he's having a great time with lovely people and being well looked after.

My daughter really enjoys her days at nursery and the staff have helped her to settle in beautifully. They've been really patient with her (she found it a little overwhelming to begin with) and I think that's really helped her to feel comfortable. I know she's well looked after and happy when she's there and that's all you can ask for! X

I have had such a positive experience with this nursery. It has a warm, supportive and family feel to the environment and the care the staff offer. The communication is highly positive, they regularly update me on what my son is doing and eating, and how much. They show genuine care for my sons development and have been supportive with advice to support what we can be doing at home. They have also been doing 1:1 sessions to support his speech development which I really appreciate. The activities I see them do are lovely and creative. I'm so happy with this nursery.

Recommend Mama Bear's. Amazing staff taking care of my child whenever he gets upset in the mornings then enjoyed through the day. He has improved a lot of things since he was little, I am very impressed.

She has an excellent Keyworker, we couldn't have asked for anyone better and I always know she's in good hands with her. She is an absolute credit to the nursery and will no doubt have an excellent career there.

5-star for a few staff members.

We will miss Mama Bears nursery but want to thank them for looking after my Daughter so well!

My two children have settled in really well and both enjoy going. The staff are always friendly and welcoming and happy to offer advice when needed. Great learning environment too. Would recommend to friends and family.

My boys have had a fantastic time at this nursery, staff always friendly and smiling and very caring towards the children. Without the girls in this nursery we would have really struggled to get the help my son desperately needed, for that I can’t thank these girls enough! You truly are a wonderful bunch and we will miss you all so much!