Big Bird Nursery, Bathgate, West Lothian

Big Bird Nursery are a family run childcare centre in Whitburn and offer a variety of facilities and services for children of all ages.

The nursery continually strive towards the development of an idyllic environment in which all children are provided with the necessary support, time and space to grow and develop their self-confidence, esteem and independence.

A highly professional team provide high standards of care and education and are carefully selected for their ability to provide that extra level of care.

The nursery has a safe and secure outdoor area which offers separate, age-appropriate areas which include investigation and planting areas, cosy dens, sand pits and large safe play areas.

All of the children are taken on weekly outings to a local forest site between March and October where they can experience den building, walking through streams, climbing trees and fire building. Each child also has the opportunity to participate in baby ballet, Jo Jingles and French lessons, which are run by qualified members of staff.

Owner: Phyllis Anderson

Person in charge: Phyllis Anderson (Owner/Manager)

Local Authority / Social Services: West Lothian Council

Number of Staff: 24

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 79

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0700-1800

When Closed: Christmas & New Year

Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.7 Big Bird Nursery has a Review Score of 9.7 (9.662)

The Review Score of 9.7 (maximum of 10) for Big Bird Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 12 Reviews over all time. This Average Rating is also the rating value for Big Bird Nursery in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 12 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.903 for Big Bird Nursery is calculated as follows: ( (130 Excellents x 5) + (14 Goods x 4) ) ÷ 144 Ratings = 4.903

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.759 Points relating to the number of positive Reviews for Big Bird Nursery is based on 12 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 15.8 positive Reviews (79 registered maximum number of service users ÷ 5). 12 Reviews ÷ 15.8 Target = 0.759

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    11
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Big Bird Nursery?

  • Extremely LIKELY
    12
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Big Bird Nursery

  • Mother of Child
    10
  • Father of Child
    2

My child has been at the nursery for over two years andI would highly recommend to anyone. It has a very warm caring atmosphere and all staff are knowledgeable and friendly. They have supported him in transferring from room to room as well as changes in home life (new house and baby). Any time we have looked for support, help or advice the staff have been ready and willing to do what they could and I can't get over how much it has helped my son's confidence. What I love most, however, is that even though all the staff work in a particular room and even when my son was in the baby room, all the staff knew his name, so if we met someone that I had never even seen before they knew him and would be saying "bye", Seems like such a warm place.

How likely would you be to recommend Big Bird Nursery? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

I cannot fault this nursery. My 2 children absolutely love the staff as do I. It is obvious how much the staff enjoy their jobs and really care about the children. I highly recommend this nursery.

How likely would you be to recommend Big Bird Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Big Bird nursery is such a friendly and welcoming environment. My little boy has settled in so well thanks to such a kind and warm team in the Ladybird room. I am always impressed by staff's knowledge on current childcare/learning developments and initiatives. Communication is fantastic through a wide variety of platforms which has helped ease the transitions for my family and helped me feel more comfortable on my return to work.

How likely would you be to recommend Big Bird Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I cannot thank the staff enough for aiding in such a smooth transition for our daughter moving from the baby room to the toddler room. This move to the 'big girls' room was met with trepidation from us parents, however, any worries were soon alieved. The staff that had been looking after our baby continued to pop in and ensure she was settling in (and to get cuddles) and the staff in the toddler room have made her feel so welcome and like part of the gang since day one. Thank you from the bottom of our hearts.

How likely would you be to recommend Big Bird Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My son attends this nursery and thoroughly enjoys all his time spent here, as he tells me quite often how much he loves nursery. He settled in very quickly and I think this is down to all the staff as the one's I have spoken to have been very friendly, caring and professional and are so interested in the learning and development of my child. I feel very comfortable and confident leaving my child in their care. I would highly recommend this nursery as it has excellent child care, and learning facilities for my child. Well done Big Bird.

How likely would you be to recommend Big Bird Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My experience has always been good with my child picking her up and dropping her off. The staff are always helpful and friendly nothing is a problem. I would recommend this nursery to everybody as I feel it is the best around.

How likely would you be to recommend Big Bird Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter is really having great fun at nursery and in particular the new wheelbarrows.

How likely would you be to recommend Big Bird Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Both my sons go to the Big Bird Nursery. The staff are fantastic and very helpful. My eldest is in pre-school ad earlier this year he was at a special speech therapy course for one hour a day. Staff were keen to find out how he got on and if there was anything they could do to help him. I also find the manager very helpful and approachable. I would not hesitate to recommend the nursery.
I also love the fact they now have the club when my son goes he will be able to be with the staff that he knows.

How likely would you be to recommend Big Bird Nursery? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Overall, the nursery and staff are great with both parents and children. Always feel welcomed and my son always has a great fulfilled day.

How likely would you be to recommend Big Bird Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My son has been at Big Bird Nursery since he was 11 months old. I cannot fault it. Staff are fantastic. He loves going to nursery. Every day he amazes me with the new things he's learned and that's mostly down to Big Bird Nursery.

How likely would you be to recommend Big Bird Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Big Bird Nursery is a fabulous nursery. My daughter loves her time at nursery staff are friendly, kind and polite. The activities for the children are excellent.

How likely would you be to recommend Big Bird Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

We have two children in Big Bird Nursery and they very much enjoy going. The staff are friendly, informed and involved in the education and care of the children that they look after. The nursery offers a range of activities throughout the day to the children under their care. They have good facilities, and the team are very approachable. I am very happy with our choice. It is a big plus to me that the nursery is open from 7 am, allowing for an early drop-off. Would fully recommend Big Bird.

How likely would you be to recommend Big Bird Nursery? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Good

Value for Money: Excellent

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