The Treehouse Early Care & Education Centre

Bright Horizons at RGU, Garthdee Road, Aberdeen AB10 7AQ

The Treehouse Early Care & Education Centre, Aberdeen, Aberdeenshire
The Treehouse Early Care & Education Centre, Aberdeen, Aberdeenshire
The Treehouse Early Care & Education Centre, Aberdeen, Aberdeenshire

The Treehouse Early Care & Education Centre, in Aberdeen, is well-equipped to offer secure early years learning, thanks to an excellent list of resources combined with the expertise of skilled childcarers. The centre's capabilities allow it to admit up to ninety-nine children, all of whom have their personal development respected in a warm and friendly environment.

Group: Bright Horizons Family Solutions

Person in charge: Caroline Fenton (Manager)

Local Authority / Social Services: Aberdeen City Council

Number of Staff: 37

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care

Total Places for Children: 99

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1800

When Closed: Bank Holidays & Christmas

Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.4 The Treehouse Early Care & Education Centre has a Review Score of 9.4 (9.386)

The Review Score of 9.4 (maximum of 10) for The Treehouse Early Care & Education Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 15 Reviews over all time. This Average Rating is also the rating value for The Treehouse Early Care & Education Centre in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 15 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.628 for The Treehouse Early Care & Education Centre is calculated as follows: ( (118 Excellents x 5) + (57 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 180 Ratings = 4.628

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.758 Points relating to the number of positive Reviews for The Treehouse Early Care & Education Centre is based on 15 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 19.8 positive Reviews (99 registered maximum number of service users ÷ 5). 15 Reviews ÷ 19.8 Target = 0.758

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    9
  • Good
    6
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend The Treehouse Early Care & Education Centre?

  • Extremely LIKELY
    15
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to The Treehouse Early Care & Education Centre

  • Mother of Child
    14
  • Father of Child
    1

I love this nursery. It is a purpose-built nursery, the layout and facilities are excellent. All staff are extremely nice. You are kept up to date by email at what is happening and upcoming events. I love the double entry front door for security this gives me peace of mind. I also love how open and airy the place feels, it's not over cramped and the big windows mean plenty of access to natural light. I would not hesitate in recommending this nursery to anyone.

How likely would you be to recommend The Treehouse Early Care & Education Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

The Treehouse is a fantastic nursery, with regards to the outdoor space they have and the way of learning through play. The staff seem to be always working as a team towards both the children and the parents.
The only one downside is sometimes cleanliness but I am sure they do their best.

How likely would you be to recommend The Treehouse Early Care & Education Centre? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

My son attends Treehouse Nursery for 2 and a half days per week. He settled very quickly, helped by the exceedingly friendly and caring staff.
When my son has had any illness, the ladies have all been so kind to him. I don't trust many people with my son, but I trust all the staff implicitly.
The nursery also follows my son's home routine and helps to develop new skills that I teach him at home. He is very happy here.

How likely would you be to recommend The Treehouse Early Care & Education Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I have only good words to say about the nursery and staff. My boy started nursery in June with a bit of a hiccup as expected. Staff were very helpful in dealing with this, they were very supportive. We got from the point of a small cry when arriving to my boy walking in smiling every morning. He has a happy time at nursery and every morning both him and myself are greeted with big smiles. Thank you very much to all the staff.

How likely would you be to recommend The Treehouse Early Care & Education Centre? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Satisfactory

The staff are great and very friendly. My child loves to play with materials around him, ready to explore, invent and have fun. The nursery also supports him to eat a variety of food and enjoy them.

How likely would you be to recommend The Treehouse Early Care & Education Centre? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Excellent

Management: Good

Cleanliness: Excellent

Safeguarding: Good

Value for Money: Good

My child joined the nursery at the beginning of the year and has been made to feel very welcome by all of the staff in all areas of the nursery.
The nursery is a very positive environment and the children appear to enjoy their time there. Each room have carefully planned activities and learning goals. These are shared openly with parents. The staff are very receptive to feedback and are both caring and professional.

How likely would you be to recommend The Treehouse Early Care & Education Centre? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

Moving from a childminder to a nursery setting I was apprehensive. However, Treehouse and the team in the 'Two's' room have been amazing, in little over a month they really know my child who has thrived in the environment they create.

The wider team outside the 'Two's' room are friendly and approachable as well, making the nursery welcoming and inviting.
I honestly cannot recommend the nursery and team enough. Thank you.

How likely would you be to recommend The Treehouse Early Care & Education Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Both my children have attended this nursery (my son is now at school) and I have found it excellent. All the staff have been excellent and both my children are kept busy, entertained and educated and the parents are well informed. If I had to pick a fault with the nursery it would be that the staff are very underpaid and in the last 2 years, this had led to a very high staff turnover which is not great for the children or the nursery and leaves the parents concerned.

How likely would you be to recommend The Treehouse Early Care & Education Centre? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Good

Food / Nutrition: Excellent

Management: Good

Cleanliness: Excellent

Safeguarding: Good

Value for Money: Satisfactory

Our daughter loves going to the nursery. She has developed strong bonds with her key worker as well as the other members of staff. She has good friends, feels that she can express and develop herself. She is involved in many activities (including arts and crafts, discussions, reading, singing, dancing, home corner, outdoors activities etc). Staff including manager are approachable and always keen on giving us lots of information on the day our daughter has had. We are confident that she is safe, nurtured and always has good food. There are both structured activities for the children to have regular opportunities to learn, and some freedom left to the kids for them to also develop as independent learners. We are very satisfied with our nursery.

How likely would you be to recommend The Treehouse Early Care & Education Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

From our first visit, I have been very impressed with the Tree House Nursery. My daughter loves going to see 'her friends' (the staff!). Can't fault the care the staff give my daughter, she has been going for almost a year now and I fully believe her nursery experience has brought her development on leaps and bounds. The nursery has a great outdoor space for playing and they often go for walks outside. My daughter takes part in a Jo Jingles class every week which she loves (this costs extra but is definitely worth it in my opinion). She often comes home with crafts and drawings they have been doing during the day. The nursery also invites parents along to 'stay and play' sessions at Christmas - great to see the kids having fun. I would 100% recommend this nursery to family and friends (and will be putting no. 2 there too!).

How likely would you be to recommend The Treehouse Early Care & Education Centre? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Very impressed with the nursery since my daughter started last October in the preschool room. My daughter had not been to a nursery before so she was a little anxious to start with but the staff were great at making her feel very welcome and reassured. They calmed me down too!

She settled in quickly and the staff learned fast her likes and dislikes. At home time the staff are great at updating me what has happened through the day, what she had to eat and some of the activities she has done. My daughter is always chatting on the way home in the car what her day was like and talks very fondly about the staff.

She has been at the nursery for 6 months now and she is definitely more confident, playing with other children and wanting to do be more independent, dresses herself in the morning, shoes/jackets on by herself. But I know the staff help if needed and offer hugs!

All in all a great nursery!

How likely would you be to recommend The Treehouse Early Care & Education Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

We have been using Treehouse for childcare for 4+ years. We are very happy with the level of care our children have/do receive at these facilities, especially as our second has 'additional needs', we feel these are very well accommodated and supported here. We like the fact that meals are nutritious, varied and freshly prepared on site, learning is interactive and varied, our only negative is the staff turnover rate which can sometimes have emotional/negative effects on children/relationships.

How likely would you be to recommend The Treehouse Early Care & Education Centre? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Excellent

Care: Good

Activities: Excellent

Staff: Good

Food / Nutrition: Excellent

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Satisfactory

Marketa Cardon, Marketing at The Treehouse Early Care & Education Centre responded to this review on 05 Apr 2017:

Thank you very much for your review. Your feedback is very important in helping us to continue to provide high-quality care and education to you and your family. The safety and wellbeing of our children and families is our number one priority and we noticed that you didn’t score us 100% in all areas. We would be grateful to know how we can reach it and I have asked the Nursery Manager to speak to you. Alternatively, you can also email us at ukfeedback@brighthorizons.com.

Treehouse Nursery provides day to day care for my child. Transition from home to nursery was excellent, communication from the start was really good, from management through to keyworker. Care of my child is really good, activities planned for her age, very consistent with her care. Workers in the room are consistent with keeping her routine the same at nursery as it is at home which is very important to me.

How likely would you be to recommend The Treehouse Early Care & Education Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Staff are very helpful and since moving rooms they have been very supportive. I enjoy looking at his JPLS as shows me what he has done and how he is progressing especially with problem with walking (July) the staff supported him and how at 2 years old he can walk unaided. My oldest son attended this nursery too he also enjoyed it. My youngest son really enjoys his room and runs to the door and to the member of staff he made a bond with.

How likely would you be to recommend The Treehouse Early Care & Education Centre? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

I love the nursery. Both my children love coming here. They have great bonds with the staff, which makes me feel comfortable. My little girl who started school in August 2016, still loves coming into nursery to see her teachers.

How likely would you be to recommend The Treehouse Early Care & Education Centre? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Satisfactory

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Satisfactory

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

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Awards / Recognitions

March 2017

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