Playdays Day Nursery

James Cook University Hospital, Marton Road, Middlesbrough TS4 3BW

Playdays Day Nursery is open from 6.45am - 6pm Monday to Friday caring for 86 children a day age range from 6 weeks to 5 years. The nursery is open to all NHS professionals; inclusive of student nurses and any other students training within the NHS.

The nursery provides full-time childcare Monday to Friday; Daily childcare, morning and afternoon sessions, flexible sessions for staff who works shift patterns ad-hoc and emergency childcare; parents can also book children in for hourly sessions if they are attending appointments or training sessions.

15 and 30 hours free education funding is available for 3 & 4-year-olds
15 hours of achieving 2-year-old funding is available for 2-year-olds.

Owner: South Tees Hospitals NHS Foundation Trust

Person in charge: Michele Tullius and Dilys Atkinson (Managers)

Local Authority / Social Services: Middlesbrough Council

Number of Staff: 32

Service Offered: Day Nursery (NHS Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 86

Age Range: from 0 years 2 months to 4 years 12 months

Opening Days: Mon-Fri

Opening Hours: 0645-1800

When Closed: Bank Holidays

Fees Guide: Weekly charge £164.00 Daily £39.00 Sessional £28.00

Admission Information: Open to all NHS Professionals

Directions:

Playdays Day Nursery is the on site nursery at The James Cook University Hospital, South Tees Hospitals NHS Foundation Trust. The nursery is situated near the North entrance behind the Holistic Centre and at the side of Spinal Injuries.

Visiting:

Prospective parents are welcome to call in at a time convenient to themselves to view the nursery. Settling in visits commence 5 - 6 weeks prior to start date.

Parking:

The nursery has a drop off bay to enable visitors /prospective parents and currents parents to park; whilst dropping off and collecting children or if they are visiting. No charge.

Overview of Review Score

The Review Score of 9.8 out of 10 for Playdays Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 37 Reviews over all time. This Average Rating is also the rating value for Playdays Day Nursery in Google's Search Results – more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.758 for Playdays Day Nursery is calculated as follows: ( (362 Excellents x 5) + (66 Goods x 4) + (6 Satisfactorys x 3) + (7 Poors x 2) + (2 Very Poors x 1) ) ÷ 443 Ratings = 4.758

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. If there are no Positive Reviews in the last 24 months, then 2.5 points are available for the number of Positive Reviews in the last 48 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews; 3.00 points for the first Positive Review, and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 24 months, then 2.5 points are available for the number of Positive Reviews in the last 48 months. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Playdays Day Nursery is based on 21 positive Reviews in the last 24 months and is calculated as follows:

    1. 3.00 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 17.2 positive Reviews (86 registered maximum number of service users ÷ 5). 21 Reviews ÷ 17.2 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.8 Playdays Day Nursery has a Review Score of 9.8 (9.758) out of 10 and an Average Rating of 4.8 out of 5 from 37 Reviews over all time

Average Ratings

  • Excellent
    31
  • Good
    5
  • Satisfactory
    0
  • Poor
    1
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Playdays Day Nursery?

  • Extremely LIKELY
    34
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    1

Reviewer Connection to Playdays Day Nursery

  • Mother of Child
    32
  • Father of Child
    3
  • Aunt of Child
    1
  • Guardian of Child
    1

Words cannot describe how grateful I am for the care my child was given during her 2 years at Playdays Day Nursery in the Stepping Stones and Little Learners rooms. She really looked forward to going everyday and thrived during her time there. Staff were always caring, professional, accommodating and approachable and we got to know them very well. Would highly recommend!

How likely would you be to recommend Playdays Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

My daughter has attended Playdays Day Nursery for the past three years. I cannot thank the staff enough as they have helped my daughter (who is very shy) to settle in and brought her on leaps and bounds. The staff are always approachable, helpful, dedicated and always there when needed. My daughter has loved attending Playdays and I would highly recommend.

How likely would you be to recommend Playdays Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

The nursery staff are very friendly and experienced, very helpful if urgent care is needed. My kid did enjoy going there.

How likely would you be to recommend Playdays Day Nursery? Extremely Likely

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Average Rating:   4.8 out of 5

Both of my children have attended the nursery and I cannot praise it highly enough. The staff are all excellent - friendly, caring and approachable. My kids loved going to nursery - there’s no better praise than that for me!!!!

How likely would you be to recommend Playdays Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

My child has been in Playdays for 3.5 years. I cannot thank the staff enough for all the kindness, care, enthusiasm and professionalism. I have become very fond of many of them over the years. My child has been very happy in Playdays and it makes it easier for me to leave him and go to work knowing he is happy and well cared for.
My son has just left the nursery and it has been a wonderful few years for our family. Huge thanks to all the staff.

How likely would you be to recommend Playdays Day Nursery? Extremely Likely

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Average Rating:   4.7 out of 5

My daughter has loved her time at Playdays. As she was a quiet and shy child I did worry about her attending nursery initially, but she has come on leaps and bounds and her confidence has massively improved. The staff are brilliant, really helpful and reassuring, and she really loved them.

How likely would you be to recommend Playdays Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

Both my children have attended play days over the last 10 years. The staff are great. Very friendly. It is flexible for changing the dates your child is in, which is great if working shifts.

How likely would you be to recommend Playdays Day Nursery? Extremely Likely

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Average Rating:   4.3 out of 5

I have used this nursery for both of my children. They have both thrived in the environment due to the commitment and hard work of the staff. They care deeply about the children's well-being and both my children built up great bonds with the staff whilst there. My youngest son is about to leave for reception class in September and the nursery staff have prepared him well for his transition. They do many activities throughout the year including singing carols in the hospital at Christmas and various topics to learn which are appropriate to the time of year. My youngest son has been learning French since the age of three (as an extra class) and they also do yoga with the children which he loves. They serve a great variety of healthy food for the children and teach them about food groups and being healthy. They also have an abundance of toys, books, building material and crafts to use. Playdays is a fantastic nursery which we will be sad to leave and I would recommend it to anyone.

How likely would you be to recommend Playdays Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

My daughter has just turned 3 and enjoys nursery very much, however, dropping off on a morning can be emotional for her. The staff in 'Stepping Stones Room' are very supportive and understanding and make sure she is comforted with cuddles until she settles which is reassuring for me. We are aiming to stop using the dummy so staff are helpful in trying her without it for naps and reporting back to me how she got on. It's great how they encourage the children to play outside whenever they can and are teaching my daughter independence and basic lessons for life. She has so much variety to her day and this nursery fulfils all her needs.

How likely would you be to recommend Playdays Day Nursery? Extremely Likely

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Average Rating:   4.9 out of 5

I have used this nursery for just a year now and my son has just left to start school nursery. I cannot explain how torn I was in deciding whether to change or not as this nursery has been amazing. My son absolutely loves it here the staff are so welcoming and caring towards the children it gives me reassurance that if my child is upset he will have someone to cuddle him and make him feel better, his learning has been brilliant and they keep you informed of everything they do and even why they don't do whilst they are there for their stay, the staff in particular in the stepping stones room will be missed by myself and my son, I wish he could have stayed a lot longer.
I couldn't as for any more than how they looked after him he had so much fun, thank you!

How likely would you be to recommend Playdays Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

This nursery offered excellent care to my son and all of the staff were very caring and supportive of his needs. The meals provided were nutritious and activities were designed to encourage his development. This is a highly recommendable nursery with the most caring people I have ever come across!

How likely would you be to recommend Playdays Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

My daughter started in Playdays when she was only 6 months old. I always felt very reassured that she was well and lovingly looked after even though she was so little and was not even completely weaned when she started. Everyone was very caring and lovely to us and obviously competent but with a down-to-earth approach that was just right! My little girl clearly enjoyed being in Playdays and it helped her development along so much! There was lots of painting, sand games and other creative activities and we even got some self-made art for Christmas from her! Not only did my daughter enjoy the nursery, they were also extremely flexible with my ever changing needs and never let me down even if I got dates wrong, was late for breakfast or had (so many) other issues! The nursery is on the hospital grounds which is very convenient for staff and has very good opening times. I am very grateful to the Playdays nursery and would recommend them unreservedly.

How likely would you be to recommend Playdays Day Nursery? Extremely Likely

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Average Rating:   4.8 out of 5

My son attended Playdays Day Nursery for over 2 years and he was very sad to leave. I was very happy with the care he received from day one and he has become a very happy, confident and sociable 4-year-old in part thanks to the girls at Playdays Day Nursery. The hours available are fantastic and the nursery's flexibility was brilliant for my shift work. I would recommend Playdays Day Nursery to anyone and will be issuing again with my second child when the time comes.

How likely would you be to recommend Playdays Day Nursery? Extremely Likely

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Average Rating:   4.9 out of 5

Both of my children have attended Playdays Day Nursery and I have found the environment, care and staff excellent at all times. I have had experience of two other day nurseries and this has been the best by far in terms of facilities, flexibility and overall support for both the children and myself.

The nursery has several rooms which cater for different age ranges, each with a decor and large variety of toys appropriate for the children using them.

How likely would you be to recommend Playdays Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

I cannot recommend this nursery enough! Both of my girls have attended, our youngest from 10 months old to nearly 5.

Every room is outstanding with enthusiastic staff who put both big people and little people at ease immediately (well, our little person settled 0.2 seconds after Daddy left the room for the first month or so but we'll gloss over that). The opening hours (0645-1800) are the best I know of for parents who work shifts and they will accommodate shift changes whenever possible. I can recall only 1 or 2 occasions where they couldn't make it work, even when asked last minute!

My eldest daughter's school teacher spoke incredibly highly of the handover report she received from Playdays Nursery. Commenting on how much the education she received at Playdays was evident during her first school year (when compared to other lesser nurseries).

In short, cancel any visits you have to look round other nurseries. You'll be wasting your time!! :-)

How likely would you be to recommend Playdays Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

My little boy has attended Playdays since he was 9 months old and is now 3. We have been happy with the care he has had since day one. The staff are all fantastic and really welcoming and my little one goes in to nursery every day with a smile. Lots of fun and learning and I have loved watching his confidence grow as he moved through the rooms.

How likely would you be to recommend Playdays Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

My daughter attended Playdays for one year, starting at 8months old. Throughout our time at the nursery, we have been thoroughly impressed with how efficient and approachable the whole team was, my daughter thrived in their care and I felt comfortable leaving her there. They went out of their way to be flexible to my often changing shift pattern and to accommodate us where they could.
My daughter loved the outside environment and the messy play the staff would arrange. I appreciated all the mementoes that she would bring home and how she was familiar with the staff, she would put her arms out to go to them in the morning. They were happy for me to ring and drop in whenever I wished to (often in the early months).
My daughter has a severe milk allergy and the catering team were able to fully accommodate this, there was never any incidents of cross-contamination or accidents.

How likely would you be to recommend Playdays Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

My son attended Playdays from 9 months old until starting in reception and loved every minute! The staff were so friendly and encouraging to him and managed his milk intolerance really well. The staff in each room made sure I was kept up to date with everything he did and supported his development really well. I was really pleased I kept him at Playdays instead of sending him to school nursery as they were able to provide a more caring environment than I think he would have received in his school nursery.

How likely would you be to recommend Playdays Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

Both of my children love attending Play Days nursery and have developed good friends whilst there!
The staff are so welcoming and quickly got to know the children including likes, dislikes and personality traits. Thank you all so much for providing such a loving, fun and exciting place for the children to grow and develop!
Both of the children have truly flourished whilst at nursery… the new nursery has a lot to live up to (only moving due to change of job/location)!!

How likely would you be to recommend Playdays Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

Both of my boys attended the Playdays Nursery from around 6 months old until they were ready to go to school nursery.
They absolutely loved going, the staff were all friendly and went out of their way to ensure that my boys had an enjoyable experience at every stage of development.

How likely would you be to recommend Playdays Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

For my first child, choosing a nursery was extremely stressful. I chose Playdays through high valued recommendations.
Excellent decision. The staff are friendly and caring. I had no problem in deciding that my 2nd child would also attend Playdays.
The food is great and lots of variety. My two have developed in many aspects with the help of the staff at Playdays such as speech and language, interaction, fun but learning activities. They are allowed to have lots of messy play. I love this nursery and chose to keep my child here rather than school nursery and will do so with my younger one.

How likely would you be to recommend Playdays Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

Over the past 5 years both my children have attended Playdays Day Nursery. The staff have been fabulous and always helpful if I have any questions. I feel that Playdays Day Nursery gave my children the best start in life with things such as socialising and picking up various skills. Both my children enjoyed attending the nursery. Both my children are either in school now or starting school nursery in September but I will genuinely miss Playdays Day Nursery as it has been such a lovely part of our lives. I would recommend the nursery to everyone.

How likely would you be to recommend Playdays Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

Our daughter has attended this nursery one and a half days a week since she was approximately 12 months old in March 2016 and is due to leave soon (August 2016) as she will be starting her school nursery.

We are all going to be very sad for her to leave the nursery as apart from a period of about 1 month of wobbles regarding leaving us, she has loved her time here. She always comes home looking worn out, but very happy.

My husband and are are very happy with the care and tuition she has received and would recommend the nursery to family and friends in a similar situation.

How likely would you be to recommend Playdays Day Nursery? Extremely Likely

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Average Rating:   4.8 out of 5

My daughter has been attending Playdays nursery since she was 11 months old, and is to continue until she is due to start school
In my opinion the nursery have been everything I have required in a nursery setting which enabled me to go back to work, and work the early & long hours that a hospital based job requires, and not have to be concerned with her wellbeing.
The nursery appears to be clean, it has plenty of toys, learning stations, books, and most importantly free play for the children. The topics of learning are age appropriate.
Any health issues that have occurred the staff have contacted me straight away, they have dealt with any issues I've had respectfully and sympathetically.
My daughter has been very happy here and I know she is sad to be leaving, and that is down to the friendly staff. I would and do recommend Playdays nursery & would use it again should the need arise.
The only area that I feel could be better is the food. It was better before the current contractors took over.

How likely would you be to recommend Playdays Day Nursery? Extremely Likely

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Average Rating:   4 out of 5

Our experiences of Playdays nursery have always been positive, she has been going to the nursery for over 3 years. Our daughter is well cared for and safe, which gives us piece of mind whilst we are at work. The staff are heavily involved in the children's activities, which I have witnessed when picking my child up. We also enjoy the extra arts and crafts around mothers and fathers day (which I know other nurseries do not partake in). The nursery is also flexible with regard to my short notice shift changes.
When I ask my little girl if she is happy, or what she has done in the day, she is always smiling and positive.
There is nothing I could advise them to improve on. Keep up the good work.

How likely would you be to recommend Playdays Day Nursery? Extremely Likely

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Average Rating:   4.9 out of 5

Both me and my husband are very happy with the nursery and our daughter loves it. The staff are extremely helpful and caring and know each child individually. I would definitely recommend the nursery. She is happy and safe what more can a parent want.

How likely would you be to recommend Playdays Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

The staff and managers have been fantastic from day one and I am really grateful for everything they have done to encourage my child to develop. I also really appreciate the additional time spent with physiotherapists allowing professionals to work with my child in the nursery environment and for all the staff who helped him develop so far. From his diary I can see that he participates in a variety of daily activities and really enjoys his meal times and the variety of food that is offered to him. Keep up the great work. I would highly recommend this nursery to anyone.

How likely would you be to recommend Playdays Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

I have had both of my children under the care of the named nursery over the last 5 years. The nursery has helped my children to develop confidently on there own and with other children and staff members. They have treated my children as individuals accommodating to there dietary and hygiene needs, whilst communicating with my husband and myself if there were any concerns that were making our children unhappy. I find the staff approachable and wanting the same outcome for our children, happy children who are continuing to develop. Both my children are doing really well.

How likely would you be to recommend Playdays Day Nursery? Likely

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Average Rating:   4 out of 5

My daughter started at Playdays when she was 7 months old. She's now 4 and getting ready to move to school. I can't thank the Playdays staff enough for the care, attention and support that they've provided for us both. My daughter thoroughly enjoys being at Playdays and being there has helped to bring her on in leaps and bounds. At the end of a nursery day my daughter is very keen to tell me what she has been learning about. I've been kept updated on her progress regularly with parents evenings and by bringing her progress folder home and can see that they have provided her with more than the necessary developmental skills to help her on her way to school life and that they have helped her to achieve her EYFS targets. The staff at Playdays are all lovely and I think it's safe to say that my little girl and I will miss them all when she leaves. Thank you Playdays Team, we think you're all amazing :-)

How likely would you be to recommend Playdays Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

Absolutely love this nursery, my daughter had a place 6 years ago and my son has a place now. Both of them took a little time getting used to it (more the fact being separated from me) but both really enjoyed/enjoy their time here. Staff are great, so friendly and both my kids have grown fond of some of the girls in there. I've got great peace of mind leaving my son there whilst I work. Always been told about accidents, I've never had any problems with the nappy changing situation! Always have his messages when I've picked them up and a good idea of what they've been up to during the day. Learning is great I can't believe how much both of my kids have come on since attending, my little boy now comes home singing songs he's learnt etc and counting. (He turns 2 in sept) it's all good interaction with other kids too. My little girl went into school nursery no problem,I think Playdays had a big part to play in that getting her ready for growing up and moving on. Would recommend to anyone!

How likely would you be to recommend Playdays Day Nursery? Extremely Likely

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Average Rating:   4.9 out of 5

Playdays has provided childcare and education for both of my children who have attended since they were 10 months old. Friendly confident reassuring staff have made it easy for myself and my wife to leave our children whilst we work. The nursery offers a flexible service that covers a vast amount of my working day, at a rate I feel is value for money. Both my children have enjoyed this experience and made invaluable memories we can cherish forever. Upon leaving a keepsake learning journey is given which gave us an insight into their learning through play approach!

How likely would you be to recommend Playdays Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

Both my two girls attended this nursery and enjoyed it here. They did a variety of activities daily and played outside at every opportunity weather permitting. All the staff are polite, pleasant and more than happy to help. Any questions or concerns are dealt with immediately. The nursery and facilities are very clean. Overall I would say excellent staff, clean environment and I never once worried about leaving my girls here as I knew they were being cared for well.

How likely would you be to recommend Playdays Day Nursery? Extremely Likely

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Average Rating:   4.7 out of 5

Wonderful staff and such a lovely nursery. My little boy has been coming here for almost 2 years now and absolutely loves it. He has learnt so much from nursery and being a bilingual child, he has come along really well since starting. The staff have been fab and very supportive throughout his toilet training and showed lots of perseverance with him, even though I was close to giving up!
Nursery is very large and has different rooms for each age stage that your child goes through. Lots of activities take place including messy play and outdoor play.
My little girl starts in August and I don't have a worry in the world as I know she will be very well cared for whilst I am gone.
Would definitely recommend!

How likely would you be to recommend Playdays Day Nursery? Extremely Likely

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Average Rating:   4.9 out of 5

My baby boy has attended for 1 1/2 days a week from 8-4.30. There has not been one instance where I have picked him up upset. Every time I have dropped him off it has been with a cuddle from a member of staff, when I come to pick him up he is often being held or player with. Toy variety is excellent, staff sit /sing with the children and lots of books and musical instruments to play with and learn from. My child has come on in leaps & bounds since attending, both developmentally & socially. He is a TERRIBLE sleeper & they accommodated all my wishes in regards to putting him to bed etc. I have a breakdown of activities, nappy changes, amount of food and milk drank etc. The times I have asked for more nappy changes due to teething etc this has been done. I can visit or ring at any time. My boy always smiles on arrival and is happy and content when I pick him up. All in all a very good nursery with lovely staff. Only downside is they need more outside space but that is down to location.

How likely would you be to recommend Playdays Day Nursery? Extremely Likely

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Average Rating:   4.4 out of 5

My son has been coming to this nursery since he was ten months and he has just turned three. He loves coming here. He has come on loads there is plenty to do and learning lots of new things every day. The staff are really nice and very helpful if I have a concern I ask the staff and they see to it I'd definitely recommend it. Thanks so much for looking after my son while I'm at work, which I know he's in safe hands.

How likely would you be to recommend Playdays Day Nursery? Likely

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Average Rating:   4 out of 5

Both our children attend this nursery and have done so since the age of 9 months. When we needed to find a nursery for our eldest we were very nervous and wondered how she would cope being in a different environment to what she was used to with different adults and children, however after looking round and meeting the staff we were confident that this was the best nursery for her. I can say honestly it was our best decision and we are amazed at how much she and her younger sister learn on a daily basis, the subjects that they are taught change on a regular basis and they are always encouraged to behave with kindness and have good manners. If we ever needed any questions answering, staff members have been prompt in their response, and all staff members on approach are extremely professional and friendly. We will be sad to see our eldest leave the nursery soon, for her and us it has been a wonderful and exciting journey and she/we will miss all her friends and staff.

How likely would you be to recommend Playdays Day Nursery? Extremely Likely

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Average Rating:   5 out of 5

Poor childcare no learning or development implemented accidents are recorded but not accurately and a lot of times recorded as not sure what happened but found a mark or not even recorded at all staff never seem to be doing activities with the children just say around talking my child was split up from his friends and left in a room with children a lot younger than him nappy wasn't changed often enough I had to ask for him to be changed 4 times a day instead of 2 that they were doing and he was in childcare from 8:30 on a morning till 5:15 on a night

How likely would you be to recommend Playdays Day Nursery? Extremely Unlikely

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Average Rating:   2.1 out of 5

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Awards / Recognitions

June 2017

Food for Health Gold Award

Recipient: Playdays Day Nursery

Date: Thursday 01 Jun 2017

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