The Cedars Nursery - Sunderland

Copper Beech House, 6 The Cedars, Ashbrooke, Sunderland SR2 7TW
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9.9 71 Reviews
  • The Cedars Nursery - Sunderland, Sunderland
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care

Group/Owner

Person in Charge

  • Susan Cook (Manager)

Number of Childcare Staff

  • 7

Total Places for Children

  • 81

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Funding & Fees

  • 3mnths - 24mnths:
    £236 full time
    £59 per day (8am - 6pm)
    £39 per session (8am - 1pm) (1pm - 6pm)


    24mnths - 36mnths:
    £236 full time
    £59 per day (8am - 6pm)
    £39 per session (8am - 1pm) or (1pm - 6pm)


    36mnths - 60mnths:
    30hrs term time only - FREE
    25hrs 'stretch' all year - FREE
    15hrs term time only - FREE
    10hrs 'stretch' all year - FREE
    FULL DAY (can be used in conjunction with free hours) £57 per day
    SESSION am/pm (can be used in conjunction with free hours) £37 per session

  • Please call if you would like to speak to a member of the team about funding or prices, we will be happy to help. This includes new 9 month and 2 year funding for working parents.

Opening Times

  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00

When Closed

  • Bank Holidays & Christmas

Parking

  • Safe off-road parking available within the nursery premises.

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The Cedars Nursery - Sunderland Reviews (71)

9.9

The Cedars Nursery - Sunderland has a Review Score of 9.9 (9.904) out of 10, based on 15 reviews in the last 2 years.
Over all time The Cedars Nursery - Sunderland has 71 reviews.

Overall Experience
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Date Published
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Reviewer Connection to The Cedars Nursery - Sunderland
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Total of 71, showing 21-40
Review from D C (Grandmother of Child) published on 7 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandchildren have attended Cedars Nursery since just over 1 year old until leaving August 22 for infant school. They have a lot to deal with in their short lives and with the manager's help and her amazing staff, they have helped them develop into amazing kids. The manager says it's down to me too
but yes I agree up to a point. I have the utmost trust in them, as a nursery and honestly cannot pick a fault with them. My grandchildren are confident, bright, happy, outgoing and the way they helped them to adjust to starting school and making them look forward to it was brilliant. They have settled into school life perfectly. No worrying about it or tears. I cannot express how brilliant this nursery is. Highly recommend it to anybody and everyone.
Reply from Susan Cook, Manager at The Cedars Nursery - Sunderland
Thank you so much for taking the time to leave such a wonderful review. I will certainly pass this on to the staff team. Your grandchildren were such a pleasure to have in the nursery and it was…read more
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Review from Kiegan B (Mother of Child) published on 29 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wow, what an experience! The Cedars Nursery is amazing. 100% recommended to anyone that needs childcare or even if you want your child to have that little extra before nursery. My little girl started her next chapter and was so, so sad to leave all these beautiful ladies! I can't thank them enough for
the help and support they gave my little girl, they helped her grow so much and her confidence is through the roof! Her speech came along beautifully as well, these people don't get enough credit for what they do! Thank you again, everyone! Keep doing what you do best!
Reply from Susan Cook, Manager at The Cedars Nursery - Sunderland
Thank you so much for your wonderful review, I can't tell you how much these words mean to the staff team. Your little girl was an absolute pleasure to have with us and we couldn't ask for more when…read more
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Review from Lindsey S (Grandmother of Child) published on 22 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My three-year-old grandson has been attending The Cedars Nursery for nearly two years and absolutely loves everything about it. The staff are wonderful, very friendly and caring. I know that when I leave him he's left in very capable hands. I can't speak highly enough and would 100% recommend sending
your loved ones to this nursery/daycare.
Reply from Susan Cook, Nursery Manager at The Cedars Nursery - Sunderland
Thank you so much for your kind words and taking the time to leave a review, it means so much to the staff team. Your grandson was a pleasure to have with us and we hope he goes on to develop even…read more
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Review from Mark C (Father of Child) published on 30 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cedars Nursery Sunderland is an outstanding Nursery. My little girl has been here since she was 6 months. She is now 4 years old and is growing up fast. Cedars has made her ready to join her new school in September. All the staff and the Manager have been amazing. My little girl will miss Cedars when
she leaves however she will be ready for her next step in life. Thank you again.
Reply from Susan Cook, Manager at The Cedars Nursery - Sunderland
Thank you for taking the time to leave us a review. We can't believe your daughter is ready to leave us to go off to school. She has developed so much in her learning but especially with her…read more
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Review from Kloe N (Mother of Child) published on 15 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a fantastic nursery! When choosing a nursery I knew The Cedars Nursery - Sunderland was perfect. The staff there are so welcoming and you can see just how much they enjoy being there. The children always look so happy from what I've seen. I was impressed with how the nursery is set out, clean and
well looked after. I was so nervous about putting my son into nursery but the manager reassured me that he would be well looked after and that he definitely is! He's grown so much since starting and I know the staff have helped him in many ways from making friends, understanding routine and even helped with potty training.
I receive any queries are addressed when made, staff always have a smile, the manager is 'hands on' which you don't often find, great menu, always clean. Through the whole Covid crisis all guidelines have been adhered to great to ensure the safety of children and staff. Thank you to all the Cedars staff for making my boys first year of nursery amazing and enjoyable.
Reply from Susan Cook, Manager at The Cedars Nursery - Sunderland
You are more than welcome. Thank you so much for the wonderful review you have kindly left. We are very happy you are pleased with your son's progress, his confidence is really beginning to shine.
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Review from Carly H (Mother of Child) published on 8 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Couldn't recommend Cedars Nursery more. My son has attended this nursery since he was one and will be staying here until he starts school. The staff are all so lovely and professional and my son absolutely loves his days at Cedars.
Reply from Susan Cook, Manager at The Cedars Nursery - Sunderland
Thank you for taking the time to leave a review, it means so much to the staff team knowing our parents are satisfied with the service we provide. Your son has grown to be a little character, he has…read more
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Review from Zoe G (Mother of Child) published on 25 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My two daughters aged 3 and a half and two and a half both attend Cedars nursery. The nursery itself has large spacious homely feeling rooms with a great outdoor area which I felt was important when choosing a nursery. All of the staff are extremely passionate about what they do. I feel content knowing
my daughters are loved and cared for in a safe environment. They have both thrived since starting nursery at age 2. They both look forward to going to nursery and have built close relationships with all of the staff there including the nursery manager who also has an active role within the nursery with the children. I love picking them up and hearing all about all the different activities they have done throughout the day, meals they've had etc. I highly recommend this nursery and can't thank the staff enough for all that they do.
Reply from Susan Cook, Senior Manager at The Cedars Nursery - Sunderland
Thank you so much for your kind words, it means so much to the staff team knowing that they are appreciated. The girls are a pleasure to have and are both coming on in their development so well. We…read more
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Review from Robert L (Grandfather of Child) published on 10 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Children know what they like, and my 2-year-old grandson runs from the car to get into the nursery! From my personal interaction with staff members, they always make time to listen and provide updates on his day going into detail when asked and welcome, and wave goodbye with smiles in their voices and
on their faces. During Covid, they have always complied with protocols on handover/drop off, and I am aware they not only flag concerns verbally, but email in a timely manner. Great staff, organisation and the perfect place for my grandson... well done!
Reply from Susan Cook, Manager at The Cedars Nursery - Sunderland
Thank you so much for your kind words, we are so pleased that your grandson loves to come to nursery. It's a great feeling knowing we make him feel so safe and secure. Since starting with us, he has…read more
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Review from Emma A (Mother of Child) published on 29 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daughter loves The Cedars Nursery - Sunderland. She gets excited the night before she goes as she knows her friends will be there waiting for her to play. The staff are all very professional and lovely to talk too. All procedures relating to Covid 19 are adhered to and they are clearly marked at
the entrances and exists what needs to be done. All the children are happy and smiling and my daughter always comes home telling me the exciting times she's had at nursery. I wouldn't hesitate to recommend this nursery to other friends and family.
Reply from Susan Cook, Senior Nursery Manager at The Cedars Nursery - Sunderland
Thank you so much for taking the time to leave a review; it's very much appreciated. Since starting with us, your daughter has become a confident, happy little girl who is a pleasure to have in the…read more
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Review from L S (Mother of Child) published on 22 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We love The Cedars Nursery. We love the connection our little boy has with the staff. They understand him really well and we are really happy that we chose this nursery.
I really like the variety of activities the children do and how they are all encouraged to get involved.
Reply from Susan Cook, Manager at The Cedars Nursery - Sunderland
Thank you so much for your kind words, Your son has grown so much in confidence since starting with us and has formed some wonderful attachments with the staff. Thank you also for the recommendations.
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Review from H G (Mother of Child) published on 12 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can see that my little boy is really enjoying his time at nursery. The staff team have been amazing, brought his speech on and potty training on. Absolutely fantastic.
Reply from Susan Cook at The Cedars Nursery - Sunderland
Thank you for taking the time to review our nursery. We are very pleased you can see how your son has progressed with his development since joining us, and hope he stays with us until he is ready to…read more
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Review from Alastair B (Father of Child) published on 29 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son cannot wait to get to nursery, he enjoys every day and is always talking about the activities he gets up to. All the staff look after him so much and are so personal, each day he has a wee story about someone different. Sue has been great in terms of communication regardless of the content and
is always available to discuss matters good or bad. Standards are never anything less than impeccable it is constantly apparent each member of the team working there genuinely love their role and the natural relationship between themselves and the kids shine through. I'd like to highlight one member of staff as one of the most genuinely caring young ladies and although everyone there are stars, this person stands out daily for me and my son regularly talks about her and how she is his "favourite". The recent Christmas party was a real treat and clearly well-considered and planned. There is clearly an expectation set and is delivered consistently.
Reply from Sue Cook at The Cedars Nursery - Sunderland
Hi Alistair, I can't thank you enough for that most wonderful review, both myself and the staff are overwhelmed with your kind words. Your son is an absolute pleasure to have with us, it is so…read more
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Review from Samantha H (Mother of Child) published on 13 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our son was having some difficulties before he found The Cedars. The team were fantastic in addressing our concerns and putting a plan in place to support him. He has flourished in the time he has been at Cedars and that is all down to the fantastic facilities and the wonderful staff. Every single person
at Cedars is warm and friendly, you can tell how much they genuinely care for all the children in their care. It's the only nursery I would recommend.
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Review from Rachel B (Mother of Child) published on 26 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't fault this nursery am so gutted for my son to be leaving but would highly recommend to anyone as staff are amazing and helpful. Love to you all. You are going to be a big miss.
Reply from Susan Cook at The Cedars Nursery - Sunderland
Thank you very much for taking the time to review us Rachel. It feels like he has been with us forever, his confidence has grown so much recently we hope he continues to thrive at his new school and…read more
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Review from Joanne W (Mother of Child) published on 26 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daughter had a fantastic experience at Cedars the 2 years she has been ay Cedars she has loved every second. The staff have been second to none with her allergies and I'll be sad to close this chapter of her life.
Reply from Susan Cook at The Cedars Nursery - Sunderland
Thank you for your very kind words, Jo, of course, we will miss her lots but think she is definitely ready for the next step in her education. Hope she shines as much at her new school as she did when…read more
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Review from Charlotte O (Mother of Child) published on 17 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very well kept nursery, with pleasant, polite and caring staff. A lovely large outdoor play area and staff are able to teach and nurture.
Reply from Susan Cook at The Cedars Nursery - Sunderland
Thank you for your review Charlotte, it is much appreciated. Where do I start with your little one, she is an absolute character, her personality, her resilience and her 'have a go' attitude is second…read more
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Review from Izam R (Father of Child) published on 17 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Helpful staff and my son is happy all the time going to Cedars. He has made a lot of progress on his speech and attitude.
Reply from Susan Cook at The Cedars Nursery - Sunderland
Many thanks for your kind words Izam, your son is an absolute pleasure to have around. His conversations and imagination are fabulous. I hope he continues to be so sociable when he goes off to school.
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Review from S L (Mother of Child) published on 16 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daughter attended The Cedars Nursery and now my younger son goes several times a week. My daughter loved coming to The Cedars Nursery until she left to attend school and my son seems to feel the same. Staff are very caring and the nursery's ethos is very positive. My son seems to be thriving here.
Reply from Susan Cook at The Cedars Nursery - Sunderland
Thank you so much for taking the time to write a review for us Sonja. It is an absolute privilege for us to have had your daughter in nursery and now to have your wonderful son. They are both a credit…read more
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Review from M A (Mother of Child) published on 14 August 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My son has enjoyed his time at Cedars and has benefited from the caring and nurturing members of staff who obviously work very hard to ensure children feel safe and happy as my son has developed good emotional, social and communication skills.


Thank you for everything you have done for him.

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Review from Nadia C (Mother of Child) published on 10 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Cedars gave looked after my son since he was 10 months old.
The girls are amazing, very helpful and always happy and there to help.
I couldn't thank them more. Such a lovely feel to the nursery and would 100% recommend this nursery.
Thanks
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Current Review Score: 9.9 (9.904)

Overview of Review Score

The Review Score of 9.9 (9.904) out of 10 for The Cedars Nursery - Sunderland is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.978 for The Cedars Nursery - Sunderland is calculated as follows: ( (175 Excellents x 5) + (4 Goods x 4) ) ÷ 179 Ratings = 4.978
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.926 Points relating to the number of positive Reviews for The Cedars Nursery - Sunderland is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 81 number of registered child places is 16.2. 15 Positive Reviews ÷ 16.2 = 0.926
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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