The Cedars Nursery - Sunderland

Copper Beech House, 6 The Cedars, Ashbrooke, Sunderland SR2 7TW

The Cedars Nursery in Sunderland offers on-site education and enrichment for children of all backgrounds and cultures. They are passionate about outdoor learning and promoting Speech and Language. They work closely with the education community to provide the best support for families.

They follow the Early Years Curriculum and are big believers in 'learning through play'. Twice each day they have adult-led activities in the classroom and in the garden based on the learning goals for that age group.

Each child has their own Development File where their progress is tracked, and they encourage parent/carer contribution. They hold frequent 'Coffee Mornings' where parents/carers can come in and informally chat to staff about their child's development and meet other parents/carers.

They have very well-trained staff; staff have a minimum of NVQ Level 3 (except for apprentices who are working towards the qualification) and boast 3 Early Years Teachers (an equivalent of a PGCE that specialises in 0 to 5 year olds).

Healthy meals are cooked fresh on site and they have a 5* hygiene rating. They cater for all food intolerances and allergies and there is always a vegetarian option.

They are based in a beautiful Grade 2 listed Victorian Mansion house which has large rooms with high ceilings and gorgeous windows which provide plenty of natural light. The private and secure garden boasts a woodland garden (where they practice Forest School), a bug hotel, allotments where they grow their own fruit and vegetables, and plenty of fun and safe areas to play. Except in times where the garden is deemed unsafe (for example extreme wind or heavy snow) children go outside twice daily.

The ground floor is accessible by wheelchair. There is on-site parking.

Group: The Cedars Nurseries

Person in charge: Susan Cook (Manager)

Local Authority / Social Services: Sunderland City Council

Number of Staff: 10

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care

Total Places for Children: 81

Age Range: from 0 years 0 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1800

When Closed: Bank Holidays & Christmas

Directions:

The Cedars Nursery is located on The Cedars and faces onto Backhouse park's children's play area. The Cedars street can be accessed from Queen Alexandra Road or Ryhope Road.

The Cedars Nursery can be accessed easily by bus by the number 10 (The Cedars/Ashbourne Lodge stop), the 23, S451 or x21 (Ryhope Road- The Cedars stop)

Visiting:

They would love to show round prospective parents and do 2 private show arounds a day - in the morning and in the afternoon. These last for around 20 minutes and are a great opportunity to not only see the place but also to ask any questions you may have. Visits are by appointment only please call to arrange.

Parking:

Safe off-road parking available within the nursery premises.

Overview

The Review Score of 9.7 (maximum of 10) for The Cedars Nursery - Sunderland is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 27 Reviews over all time. This Average Rating is also the rating value for The Cedars Nursery - Sunderland in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 13 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.91 for The Cedars Nursery - Sunderland is calculated as follows: ( (297 Excellents x 5) + (25 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 324 Ratings = 4.91

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.802 Points relating to the number of positive Reviews for The Cedars Nursery - Sunderland is based on 13 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 16.2 positive Reviews (81 registered maximum number of service users ÷ 5). 13 Reviews ÷ 16.2 Target = 0.802

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.7 The Cedars Nursery - Sunderland has a Review Score of 9.7 (9.712)

Average Ratings

  • Excellent
    25
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend The Cedars Nursery - Sunderland?

  • Extremely LIKELY
    27
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to The Cedars Nursery - Sunderland

  • Mother of Child
    25
  • Father of Child
    2

My 2-year-old accesses provision here and I could not be happier. Staff are warm and welcoming. The nursery-home communication is good. Facilities and safety are excellent. My little one always seems to have enjoyed their nursery sessions. The variety of meals and snacks is great. I am very pleased with the range of activities planned in order to support my little one's development. My little one is always able to tell me what they have done at nursery and comes home happy. I am glad I chose to enrol my little one here.

How likely would you be to recommend The Cedars Nursery - Sunderland? Extremely Likely

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Average Rating:   4.8 out of 5

Sue Cook, Nursery Manager at The Cedars Nursery - Sunderland responded to this review on 11 Apr 2018:

Thank you for your much valued feedback, this helps us to continue to provide the best care and education for our young children. We are very happy you are happy with how the nursery is presented and how you have recognised the hard work staff put in to making your childs time in happy and memorable.

My daughter left the nursery to start school in September and she still talks about the staff and her friends from Cedars nursery everyday. I couldn't be happier with the level of care and encouragement my daughter received in the 3 years she was there. Her love of the outdoors and desire to learn was more than met and the life skills she has gained when there have given her an excellent start in school.

How likely would you be to recommend The Cedars Nursery - Sunderland? Extremely Likely

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Average Rating:   5 out of 5

Sue Cook, Nursery Manager at The Cedars Nursery - Sunderland responded to this review on 11 Apr 2018:

Thank you for your wonderful feedback Sara, as you know your daughter was a joy to have at nursery. Her smile was infectious and her willingness to help was fantastic. I think in the end she could have actually been employed as a member of staff.

My daughter has been attending this nursery for approximately six months, the staff here have been nothing but amazing! She loves it here and even when she has little wobbles of wanting to come home with Mammy, the staff deal with her quickly and she settles down fine. My daughter has also had some diet changes since she started and the staff have been very helpful with her changes! The outdoor area is amazing and I would highly recommend to anyone.

How likely would you be to recommend The Cedars Nursery - Sunderland? Extremely Likely

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Average Rating:   5 out of 5

Sue Cook, Nursery Manager at The Cedars Nursery - Sunderland responded to this review on 11 Apr 2018:

Thank you so much for your wonderful feedback Jo. Your daughter is a delight to have in nursery and that smile of hers is infectious. Since starting with us we can see such a difference in her confidence and how she now interacts with her new friends....especially her best friend.

Amazing, the girls have helped my daughters progress so much after I was anxious about her. Couldn't ask for more. Gutted she has to leave next year!

How likely would you be to recommend The Cedars Nursery - Sunderland? Extremely Likely

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Average Rating:   5 out of 5

Sue Cook, Manager at The Cedars Nursery - Sunderland responded to this review on 06 Feb 2018:

Thank you for your valued feedback Laura. Your daughter's confidence and social skills have developed well which, will stand her in good stead ready to meet her new friends when she goes off to school. As practitioners, our children going off to school is always a special time for us as we can see how ready they are to move onto the next stage of their learning and development. We are always here to help.

Good learning, always doing activities in the garden often and great facilities. Take a specific interest in individual children.

How likely would you be to recommend The Cedars Nursery - Sunderland? Extremely Likely

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Average Rating:   4.4 out of 5

Sue Cook, Manager at The Cedars Nursery - Sunderland responded to this review on 06 Feb 2018:

It is good to see that you recognise the hard work staff put in when it comes to presenting children with outstanding activities. Thinking about children as individuals is very important and ensures the best outcomes when it comes to children's learning and development. Your daughter is a pleasure and since starting Cedars we can clearly see her confidence has grown and her conversations make everyone smile.

The nursery always caters to our daughter's needs and she has absolutely loved coming every day for the past three years. The staff are caring and builds excellent rapport with the children. The atmosphere the nursery provides is perfect to aid all children's development.

How likely would you be to recommend The Cedars Nursery - Sunderland? Extremely Likely

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Average Rating:   5 out of 5

Sue Cook, Manager at The Cedars Nursery - Sunderland responded to this review on 06 Feb 2018:

Thank you for your valued feedback, this helps us to ensure we continue to provide an outstanding service for our families. Your daughter is an absolute pleasure to have around nursery and it has been a privilege to watch her grow into the confident, happy child she is today.

A lovely nursery, my little boy has been coming since he was 10 months. They are always welcoming and the staff are always happy. Thanks.

How likely would you be to recommend The Cedars Nursery - Sunderland? Extremely Likely

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Average Rating:   5 out of 5

Sue Cook, Manager at The Cedars Nursery - Sunderland responded to this review on 02 Mar 2018:

Thank you for your valued feedback Nadia, it's much appreciated. It's hard to believe your son has been with us so long. He has grown into such a confident little boy who has certainly got a good sense of humour, he is a pleasure to have around nursery.

Staff have forged a good relationship with my daughter very well in such a short space of time. Curriculum and developmental programmes are very organised and my child enjoys and looks forward to coming daily.

How likely would you be to recommend The Cedars Nursery - Sunderland? Extremely Likely

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Average Rating:   5 out of 5

Sue, Nursery Manager at The Cedars Nursery - Sunderland responded to this review on 24 Nov 2017:

Thank you for taking the time to write your review. We are very pleased your daughter enjoys her time at nursery she is an absolute pleasure to have around. Her mannerisms and sense of humour are very infectious, she brings a smile to everyone's face.

My daughter only attended the nursery for 6 months. My daughter was made to feel so welcome even though friendships had a ready been established.My daughter has thoroughly enjoyed her time at The Cedars Nursery and has always left with a smile on her face, apart from her last day when she was said to leave.

How likely would you be to recommend The Cedars Nursery - Sunderland? Extremely Likely

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Average Rating:   4.6 out of 5

Sue Cook, Nursery Manager at The Cedars Nursery - Sunderland responded to this review on 01 Aug 2017:

Thank you for taking the time to feedback to us, as it is important to us to see how we can improve our service for our families. Your daughter has grown in confidence since joining us 6 months ago, her smile is infectious and she loves to learn. We hope her confidence continues to grow during her time at her new school.

Thank you for providing excellent care and support for my child whilst I have had to work. It gives me peace of mind knowing that he is in a safe and caring environment which he enjoys whilst being here all day.

How likely would you be to recommend The Cedars Nursery - Sunderland? Extremely Likely

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Average Rating:   5 out of 5

Sue Cook, Nursery Manager at The Cedars Nursery - Sunderland responded to this review on 01 Aug 2017:

Thank you for your feedback, your son has been an absolute pleasure to look after over the years, he has turned into a confident, enthusiastic little boy who will have no problem at all making new friends at his new school.

Cedar Nursery is a fantastic nursery. The staff are excellent and looked after my daughter.

How likely would you be to recommend The Cedars Nursery - Sunderland? Extremely Likely

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Average Rating:   5 out of 5

Brooke Howarth, Deputy Manager at The Cedars Nursery - Sunderland responded to this review on 28 Jul 2017:

Thank you for your kind review! We have loved seeing taking care of your daughter and seeing her grow and develop over her time at The Cedars, and wish her all the best for starting her new school!

Very satisfactory.

How likely would you be to recommend The Cedars Nursery - Sunderland? Extremely Likely

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Average Rating:   4.9 out of 5

Sue Cook, Nursery Manager at The Cedars Nursery - Sunderland responded to this review on 26 Jul 2017:

Thank you for taking the time to leave us your review, it is very much appreciated.

I can't thank the staff enough for all of their hard work. Our son has grown so much in confidence and learnt so much during his time at The Cedars Nursery.

How likely would you be to recommend The Cedars Nursery - Sunderland? Extremely Likely

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Average Rating:   5 out of 5

Sue Cook, Nursery Manager at The Cedars Nursery - Sunderland responded to this review on 26 Jul 2017:

Thank you, Helen, your son has been an absolute joy to have in the nursery. His politeness is infectious. I hope he settles quickly in his new school and enjoys making new friends as he did with us.

A wonderful nursery. I moved my little girl to this nursery from another nursery and have seen instant amazing results. A huge amount of support with speech development, toilet training, confidence and imaginative play. A warm friendly and calm nursery where I know my little one is happy content and loved. They are helping to shape my little girl into the funny confident and independent person she is becoming. The range of activities she is doing daily is also fantastic. A huge thank you to all of the nursery nurses.

How likely would you be to recommend The Cedars Nursery - Sunderland? Extremely Likely

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Average Rating:   5 out of 5

Sue Cook, Nursery Manager at The Cedars Nursery - Sunderland responded to this review on 22 Mar 2017:

Thank you for such a wonderful review. It is a privilege for us as a staff team to support the learning and development of our very young children and your daughter is no exception. She is a bright and happy little girl who we enjoy teaching and spending time with. I will make sure your kind words are passed onto all of the Cedars staff team.

My daughter loves coming to nursery. As well as feeling she is well cared for, it is also lovely to hear about what she has been up to. She comes home singing songs, a great preparation for school and the routine that it brings.

How likely would you be to recommend The Cedars Nursery - Sunderland? Extremely Likely

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Average Rating:   5 out of 5

Chloe, Early Years Teacher at The Cedars Nursery - Sunderland responded to this review on 05 Jan 2017:

Thank you for your review. It is lovely to have your daughter at nursery and great that she goes home singing the songs - it just goes to show how much they absorb!

Attended my son's first nativity. The children were a credit to the hard work and effort the staff make with the children.

How likely would you be to recommend The Cedars Nursery - Sunderland? Extremely Likely

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Average Rating:   5 out of 5

Chloe, Early Years Teacher at The Cedars Nursery - Sunderland responded to this review on 29 Dec 2016:

Thank you for your review, Helen. Our children sure did do us proud. I will pass on your kind words to the rest of the staff team. See you in the New Year :)

Very friendly and staff very helpful.

How likely would you be to recommend The Cedars Nursery - Sunderland? Extremely Likely

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Average Rating:   4.9 out of 5

Chloe, Early Years Teacher at The Cedars Nursery - Sunderland responded to this review on 05 Jan 2017:

Thank you for your review, it is lovely to hear that you find the staff helpful. I will pass on your praise to the staff team.

The staff work so hard and this shows. The nativity was great and it was lovely to see the classes mixed together and the ducklings even getting involved.
I can't say enough good things about the nursery. The staff make it the amazing place it is. My son has come on so well since starting, his speech/walking etc has shown vast improvement and growth. I am over the moon.

How likely would you be to recommend The Cedars Nursery - Sunderland? Extremely Likely

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Average Rating:   5 out of 5

Chloe, Early Years Teacher at The Cedars Nursery - Sunderland responded to this review on 22 Dec 2016:

Thank you for this review Toni, we really appreciate you taking the time to send a review and it's lovely to know that our hard work is so appreciated. Great to hear you enjoyed the Nativity too. Your son is brilliant and has really come on in the last few months, no doubt you are very proud of your little man. Thank you and I will pass on your kind words to the rest of the team.

Fabulous nursery. Staff are hardworking, caring and competent. Excellent nativity enjoyed greatly by parents, children and staff.
Thanks.

How likely would you be to recommend The Cedars Nursery - Sunderland? Extremely Likely

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Average Rating:   4.9 out of 5

Chloe, Early Years Teacher at The Cedars Nursery - Sunderland responded to this review on 22 Dec 2016:

Thank you for this wonderful review Sue, it is an absolute joy looking after your girls. I will be sure to pass on your kind words to the staff team. Thank you :)

All the staff are friendly, my son has come on a lot since attending nursery. He has learnt so much and his speech has come on loads. My son has been at nursery since July 2014 until November 2016. I highly recommend this nursery to anyone as I think the nursery is homely. Staff are excellent with the kids which is a bonus.

How likely would you be to recommend The Cedars Nursery - Sunderland? Extremely Likely

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Average Rating:   5 out of 5

Chloe, Early Years Teacher at The Cedars Nursery - Sunderland responded to this review on 09 Dec 2016:

Thank you for this lovely review Kay, it has been a pleasure looking after your son. I will pass on your kind words to the team. Thank you.

My child has been in/out of hospital and the flexibility and understanding of the nursery has been fantastic. My child's key worker has provided continuous feedback that I can pass on to consultants, either verbally or in writing. Every day since starting The Cedars my child has been confident, happy and it's always a good sign when she waves goodbye with a smile when dropping her off. Brilliant nursery from the beginning.

How likely would you be to recommend The Cedars Nursery - Sunderland? Extremely Likely

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Average Rating:   4.9 out of 5

Brooke Howarth, Deputy Manager at The Cedars Nursery - Sunderland responded to this review on 11 Aug 2016:

Thank you very much for this lovely comment, it has been an absolute pleasure to look after your daughter! All the staff are delighted with how much she has progressed over the years and we enjoy sharing our time with such a loving, funny, determined little girl.

I am very happy with the facilities and the varied activities the nursery offers. My daughter is very happy here and I have recommended it to others. My only negative comment which is very minor is that the daily report can be very generic. While I appreciate why this may be, it seems as though the nap times are not relevant to my child and the information of what and how much has been eaten is not always completed or detailed.

How likely would you be to recommend The Cedars Nursery - Sunderland? Extremely Likely

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Average Rating:   4.3 out of 5

Chloe, Nursery Nurse at The Cedars Nursery - Sunderland responded to this review on 03 Aug 2016:

Hi Alison, thank you for your lovely review! We've recently updated our Daily Messages and would value your input please could you email chloehindmarsh@cedarsnursery.co.uk with your suggestions. Kind regards, Chloe.

My son loves going to The Cedars, he gets on very well with all the staff who are very lovely and well liked. He enjoys the singing and learning new songs and the meals, they get are varied and healthly. He gets plenty of outdoor time in the garden which was a big reason for choosing Cedars. Overall a very lovely nursery which will be a big miss when he leaves.

How likely would you be to recommend The Cedars Nursery - Sunderland? Extremely Likely

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Average Rating:   5 out of 5

Vijay Kritzinger, Marketing Manager at Cedars Nursery at The Cedars Nursery - Sunderland responded to this review on 02 Aug 2016:

Hi Lisa, thank you for your fantastic review. We strive to ensure that our meals are delicious and nutritious, and are glad your son enjoys them :-) We always get teary-eyed when the children leave, but are so pleased that they enjoy their time with us and that we can help them on their way to 'big school' :-)

My little boy started Cedars Nursery as a shy quiet 8 month old baby, and is now leaving to start reception as a confident cleaver 4 year old. Cedars Nursery have taught him so much that I couldn't possibly have taught him at home. My little boy loves the girls (nursery nurses) and has enjoyed every minute since coming here. I would thoroughly recommend this nursery to my friends and family and I will use this nursery if we have any more children.

How likely would you be to recommend The Cedars Nursery - Sunderland? Extremely Likely

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Average Rating:   5 out of 5

Vijay Kritzinger, Marketing Manager at Cedars Nursery at The Cedars Nursery - Sunderland responded to this review on 02 Aug 2016:

Dear Michelle, getting such wonderful feedback is so inspiring for our hardworking and amazing nursery nurses, who love teaching and caring lovingly for the children. We truly appreciate your positive words as well as your recommendation, and hope to see you again soon - thank you :-)

Since our son has joined the nursery, we have had nothing but outstanding care and professionalism from all of the staff there. They made us feel very secure and safe in the knowledge that he is receiving the best care and education. They inform us everyday what he has been doing and provide excellent feedback. The nursery is very well maintained and the staff cannot do enough for us. we are delighted we chose this nursery and would highly recommend it to anyone! A fantastic place to start education.

How likely would you be to recommend The Cedars Nursery - Sunderland? Extremely Likely

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Average Rating:   5 out of 5

Vijay Kritzinger, Marketing Manager The Cedars Nursery at The Cedars Nursery - Sunderland responded to this review on 29 Jul 2016:

Thank you kindly for your wonderful review of our nursery and staff. Our fantastic nursery early years teachers love working with the children, and do work extremely hard - it is most rewarding to receive such positive feedback :-)

My son has attended the Cedars for the last 2 and a half years. During that time, I have nothing but praise for the staff and management team. The girls are all friendly and supportive, know my son well and always have individual feedback about his day.

Events are well organised and the management are informative and professional.

Facilities are brilliant, they have a wonderful garden area and the building is bright and decorated.

Hours are flexible, and they are always happy to accommodate to individual children with regards to medications, allergies, parental requests.

I would recommend this nursery to anyone!

How likely would you be to recommend The Cedars Nursery - Sunderland? Extremely Likely

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Average Rating:   4.9 out of 5

Vijay Kritzinger, Marketing Manager at Cedars Nursery at The Cedars Nursery - Sunderland responded to this review on 12 Jul 2016:

Dear Hannah, thank you for your lovely review and recommendation of our nursery - Our friendly nursery staff love working with your little boy too, and very are grateful for your kind words - thank you:-)

My little girl has been attending Cedars for just under 1 year I feel extremely comfortable leaving grace with the staff they are friendly and professional grace loves spending time there and it has turned my shy toddler into a very outgoing little girl.

How likely would you be to recommend The Cedars Nursery - Sunderland? Extremely Likely

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Average Rating:   5 out of 5

Vijay Kritzinger, Marketing Manager at Cedars Nursery at The Cedars Nursery - Sunderland responded to this review on 08 Jul 2016:

Thank you so much for your positive review of Cedars Nursery in Sunderland. We are very glad that we are able to help make a difference in your little girl's development, your review is most encouraging :-)

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