The Cedars Nursery - Sunderland

Copper Beech House, 6 The Cedars, Ashbrooke, Sunderland SR2 7TW

The Cedars Nursery - Sunderland, Sunderland, Tyne & Wear
The Cedars Nursery - Sunderland, Sunderland, Tyne & Wear
The Cedars Nursery - Sunderland, Sunderland, Tyne & Wear

The Cedars Nursery cares about promoting learning through play both indoors and outdoors in well-equipped areas.

The nursery has an outdoor garden and playground, and even supplies playsuits for all children for wet weather conditions.

A healthy diet and menu is vital to child development and staff strive to ensure children enjoy a varied and balanced diet during their time at the nursery.

The nursery is a winner of the 2005 Sunderland Echo's Portfolio Business Award.

Group: The Cedars Nurseries

Person in charge: Susan Cook (Manager)

Local Authority / Social Services: Sunderland City Council

Number of Staff: 10

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care

Total Places for Children: 81

Age Range: from 0 years 0 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1800

When Closed: Bank Holidays & Christmas

Parking:

Large car park, safe off road drop off and pick up area.

Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.7 The Cedars Nursery - Sunderland has a Review Score of 9.7 (9.666)

The Review Score of 9.7 (maximum of 10) for The Cedars Nursery - Sunderland is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 21 Reviews over all time. This Average Rating is also the rating value for The Cedars Nursery - Sunderland in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 12 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.925 for The Cedars Nursery - Sunderland is calculated as follows: ( (235 Excellents x 5) + (15 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 252 Ratings = 4.925

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.741 Points relating to the number of positive Reviews for The Cedars Nursery - Sunderland is based on 12 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 16.2 positive Reviews (81 registered maximum number of service users ÷ 5). 12 Reviews ÷ 16.2 Target = 0.741

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    20
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend The Cedars Nursery - Sunderland?

  • Extremely LIKELY
    21
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to The Cedars Nursery - Sunderland

  • Mother of Child
    20
  • Father of Child
    1

Staff have forged a good relationship with my daughter very well in such a short space of time. Curriculum and developmental programmes are very organised and my child enjoys and looks forward to coming daily.

How likely would you be to recommend The Cedars Nursery - Sunderland? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Sue, Nursery Manager at The Cedars Nursery - Sunderland responded to this review on 24 Nov 2017:

Thank you for taking the time to write your review. We are very pleased your daughter enjoys her time at nursery she is an absolute pleasure to have around. Her mannerisms and sense of humour are very infectious, she brings a smile to everyone's face.

My daughter only attended the nursery for 6 months. My daughter was made to feel so welcome even though friendships had a ready been established.My daughter has thoroughly enjoyed her time at The Cedars Nursery and has always left with a smile on her face, apart from her last day when she was said to leave.

How likely would you be to recommend The Cedars Nursery - Sunderland? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Satisfactory

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

Sue Cook, Nursery Manager at The Cedars Nursery - Sunderland responded to this review on 01 Aug 2017:

Thank you for taking the time to feedback to us, as it is important to us to see how we can improve our service for our families. Your daughter has grown in confidence since joining us 6 months ago, her smile is infectious and she loves to learn. We hope her confidence continues to grow during her time at her new school.

Thank you for providing excellent care and support for my child whilst I have had to work. It gives me peace of mind knowing that he is in a safe and caring environment which he enjoys whilst being here all day.

How likely would you be to recommend The Cedars Nursery - Sunderland? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Sue Cook, Nursery Manager at The Cedars Nursery - Sunderland responded to this review on 01 Aug 2017:

Thank you for your feedback, your son has been an absolute pleasure to look after over the years, he has turned into a confident, enthusiastic little boy who will have no problem at all making new friends at his new school.

Cedar Nursery is a fantastic nursery. The staff are excellent and looked after my daughter.

How likely would you be to recommend The Cedars Nursery - Sunderland? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Brooke Howarth, Deputy Manager at The Cedars Nursery - Sunderland responded to this review on 28 Jul 2017:

Thank you for your kind review! We have loved seeing taking care of your daughter and seeing her grow and develop over her time at The Cedars, and wish her all the best for starting her new school!

Very satisfactory.

How likely would you be to recommend The Cedars Nursery - Sunderland? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Sue Cook, Nursery Manager at The Cedars Nursery - Sunderland responded to this review on 26 Jul 2017:

Thank you for taking the time to leave us your review, it is very much appreciated.

I can't thank the staff enough for all of their hard work. Our son has grown so much in confidence and learnt so much during his time at The Cedars Nursery.

How likely would you be to recommend The Cedars Nursery - Sunderland? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Sue Cook, Nursery Manager at The Cedars Nursery - Sunderland responded to this review on 26 Jul 2017:

Thank you, Helen, your son has been an absolute joy to have in the nursery. His politeness is infectious. I hope he settles quickly in his new school and enjoys making new friends as he did with us.

A wonderful nursery. I moved my little girl to this nursery from another nursery and have seen instant amazing results. A huge amount of support with speech development, toilet training, confidence and imaginative play. A warm friendly and calm nursery where I know my little one is happy content and loved. They are helping to shape my little girl into the funny confident and independent person she is becoming. The range of activities she is doing daily is also fantastic. A huge thank you to all of the nursery nurses.

How likely would you be to recommend The Cedars Nursery - Sunderland? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Sue Cook, Nursery Manager at The Cedars Nursery - Sunderland responded to this review on 22 Mar 2017:

Thank you for such a wonderful review. It is a privilege for us as a staff team to support the learning and development of our very young children and your daughter is no exception. She is a bright and happy little girl who we enjoy teaching and spending time with. I will make sure your kind words are passed onto all of the Cedars staff team.

My daughter loves coming to nursery. As well as feeling she is well cared for, it is also lovely to hear about what she has been up to. She comes home singing songs, a great preparation for school and the routine that it brings.

How likely would you be to recommend The Cedars Nursery - Sunderland? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Chloe, Early Years Teacher at The Cedars Nursery - Sunderland responded to this review on 05 Jan 2017:

Thank you for your review. It is lovely to have your daughter at nursery and great that she goes home singing the songs - it just goes to show how much they absorb!

Attended my son's first nativity. The children were a credit to the hard work and effort the staff make with the children.

How likely would you be to recommend The Cedars Nursery - Sunderland? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Chloe, Early Years Teacher at The Cedars Nursery - Sunderland responded to this review on 29 Dec 2016:

Thank you for your review, Helen. Our children sure did do us proud. I will pass on your kind words to the rest of the staff team. See you in the New Year :)

Very friendly and staff very helpful.

How likely would you be to recommend The Cedars Nursery - Sunderland? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Chloe, Early Years Teacher at The Cedars Nursery - Sunderland responded to this review on 05 Jan 2017:

Thank you for your review, it is lovely to hear that you find the staff helpful. I will pass on your praise to the staff team.

The staff work so hard and this shows. The nativity was great and it was lovely to see the classes mixed together and the ducklings even getting involved.
I can't say enough good things about the nursery. The staff make it the amazing place it is. My son has come on so well since starting, his speech/walking etc has shown vast improvement and growth. I am over the moon.

How likely would you be to recommend The Cedars Nursery - Sunderland? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Chloe, Early Years Teacher at The Cedars Nursery - Sunderland responded to this review on 22 Dec 2016:

Thank you for this review Toni, we really appreciate you taking the time to send a review and it's lovely to know that our hard work is so appreciated. Great to hear you enjoyed the Nativity too. Your son is brilliant and has really come on in the last few months, no doubt you are very proud of your little man. Thank you and I will pass on your kind words to the rest of the team.

Fabulous nursery. Staff are hardworking, caring and competent. Excellent nativity enjoyed greatly by parents, children and staff.
Thanks.

How likely would you be to recommend The Cedars Nursery - Sunderland? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Chloe, Early Years Teacher at The Cedars Nursery - Sunderland responded to this review on 22 Dec 2016:

Thank you for this wonderful review Sue, it is an absolute joy looking after your girls. I will be sure to pass on your kind words to the staff team. Thank you :)

All the staff are friendly, my son has come on a lot since attending nursery. He has learnt so much and his speech has come on loads. My son has been at nursery since July 2014 until November 2016. I highly recommend this nursery to anyone as I think the nursery is homely. Staff are excellent with the kids which is a bonus.

How likely would you be to recommend The Cedars Nursery - Sunderland? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Chloe, Early Years Teacher at The Cedars Nursery - Sunderland responded to this review on 09 Dec 2016:

Thank you for this lovely review Kay, it has been a pleasure looking after your son. I will pass on your kind words to the team. Thank you.

My child has been in/out of hospital and the flexibility and understanding of the nursery has been fantastic. My child's key worker has provided continuous feedback that I can pass on to consultants, either verbally or in writing. Every day since starting The Cedars my child has been confident, happy and it's always a good sign when she waves goodbye with a smile when dropping her off. Brilliant nursery from the beginning.

How likely would you be to recommend The Cedars Nursery - Sunderland? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Brooke Howarth, Deputy Manager at The Cedars Nursery - Sunderland responded to this review on 11 Aug 2016:

Thank you very much for this lovely comment, it has been an absolute pleasure to look after your daughter! All the staff are delighted with how much she has progressed over the years and we enjoy sharing our time with such a loving, funny, determined little girl.

I am very happy with the facilities and the varied activities the nursery offers. My daughter is very happy here and I have recommended it to others. My only negative comment which is very minor is that the daily report can be very generic. While I appreciate why this may be, it seems as though the nap times are not relevant to my child and the information of what and how much has been eaten is not always completed or detailed.

How likely would you be to recommend The Cedars Nursery - Sunderland? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Excellent

Care: Good

Activities: Excellent

Staff: Good

Food / Nutrition: Satisfactory

Management: Good

Cleanliness: Excellent

Safeguarding: Good

Value for Money: Good

Chloe, Nursery Nurse at The Cedars Nursery - Sunderland responded to this review on 03 Aug 2016:

Hi Alison, thank you for your lovely review! We've recently updated our Daily Messages and would value your input please could you email chloehindmarsh@cedarsnursery.co.uk with your suggestions. Kind regards, Chloe.

My son loves going to The Cedars, he gets on very well with all the staff who are very lovely and well liked. He enjoys the singing and learning new songs and the meals, they get are varied and healthly. He gets plenty of outdoor time in the garden which was a big reason for choosing Cedars. Overall a very lovely nursery which will be a big miss when he leaves.

How likely would you be to recommend The Cedars Nursery - Sunderland? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Vijay Kritzinger, Marketing Manager at Cedars Nursery at The Cedars Nursery - Sunderland responded to this review on 02 Aug 2016:

Hi Lisa, thank you for your fantastic review. We strive to ensure that our meals are delicious and nutritious, and are glad your son enjoys them :-) We always get teary-eyed when the children leave, but are so pleased that they enjoy their time with us and that we can help them on their way to 'big school' :-)

My little boy started Cedars Nursery as a shy quiet 8 month old baby, and is now leaving to start reception as a confident cleaver 4 year old. Cedars Nursery have taught him so much that I couldn't possibly have taught him at home. My little boy loves the girls (nursery nurses) and has enjoyed every minute since coming here. I would thoroughly recommend this nursery to my friends and family and I will use this nursery if we have any more children.

How likely would you be to recommend The Cedars Nursery - Sunderland? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Vijay Kritzinger, Marketing Manager at Cedars Nursery at The Cedars Nursery - Sunderland responded to this review on 02 Aug 2016:

Dear Michelle, getting such wonderful feedback is so inspiring for our hardworking and amazing nursery nurses, who love teaching and caring lovingly for the children. We truly appreciate your positive words as well as your recommendation, and hope to see you again soon - thank you :-)

My son has been coming to this nursery for over a year. He loves coming and playing in the garden. The staff are very friendly and helpful. He enjoys all of the different activities. I would recommend this nursery to all of my friends and family.

How likely would you be to recommend The Cedars Nursery - Sunderland? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

vijay Kritzinger, Marketing Manager at Cedars Nursery at The Cedars Nursery - Sunderland responded to this review on 29 Jul 2016:

Thank you so much for your lovely and positive review of our nursery. We are so glad your son enjoys the garden activities as much as we do :-)

Since our son has joined the nursery, we have had nothing but outstanding care and professionalism from all of the staff there. They made us feel very secure and safe in the knowledge that he is receiving the best care and education. They inform us everyday what he has been doing and provide excellent feedback. The nursery is very well maintained and the staff cannot do enough for us. we are delighted we chose this nursery and would highly recommend it to anyone! A fantastic place to start education.

How likely would you be to recommend The Cedars Nursery - Sunderland? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Vijay Kritzinger, Marketing Manager The Cedars Nursery at The Cedars Nursery - Sunderland responded to this review on 29 Jul 2016:

Thank you kindly for your wonderful review of our nursery and staff. Our fantastic nursery early years teachers love working with the children, and do work extremely hard - it is most rewarding to receive such positive feedback :-)

My son has attended the Cedars for the last 2 and a half years. During that time, I have nothing but praise for the staff and management team. The girls are all friendly and supportive, know my son well and always have individual feedback about his day.

Events are well organised and the management are informative and professional.

Facilities are brilliant, they have a wonderful garden area and the building is bright and decorated.

Hours are flexible, and they are always happy to accommodate to individual children with regards to medications, allergies, parental requests.

I would recommend this nursery to anyone!

How likely would you be to recommend The Cedars Nursery - Sunderland? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Vijay Kritzinger, Marketing Manager at Cedars Nursery at The Cedars Nursery - Sunderland responded to this review on 12 Jul 2016:

Dear Hannah, thank you for your lovely review and recommendation of our nursery - Our friendly nursery staff love working with your little boy too, and very are grateful for your kind words - thank you:-)

My little girl has been attending Cedars for just under 1 year I feel extremely comfortable leaving grace with the staff they are friendly and professional grace loves spending time there and it has turned my shy toddler into a very outgoing little girl.

How likely would you be to recommend The Cedars Nursery - Sunderland? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Vijay Kritzinger, Marketing Manager at Cedars Nursery at The Cedars Nursery - Sunderland responded to this review on 08 Jul 2016:

Thank you so much for your positive review of Cedars Nursery in Sunderland. We are very glad that we are able to help make a difference in your little girl's development, your review is most encouraging :-)

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