The Cedars Nursery - Sunderland

Copper Beech House, 6 The Cedars, Ashbrooke, Sunderland SR2 7TW
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9.9 71 Reviews
  • The Cedars Nursery - Sunderland, Sunderland
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care

Group/Owner

Person in Charge

  • Susan Cook (Manager)

Number of Childcare Staff

  • 7

Total Places for Children

  • 81

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Funding & Fees

  • 3mnths - 24mnths:
    £236 full time
    £59 per day (8am - 6pm)
    £39 per session (8am - 1pm) (1pm - 6pm)


    24mnths - 36mnths:
    £236 full time
    £59 per day (8am - 6pm)
    £39 per session (8am - 1pm) or (1pm - 6pm)


    36mnths - 60mnths:
    30hrs term time only - FREE
    25hrs 'stretch' all year - FREE
    15hrs term time only - FREE
    10hrs 'stretch' all year - FREE
    FULL DAY (can be used in conjunction with free hours) £57 per day
    SESSION am/pm (can be used in conjunction with free hours) £37 per session

  • Please call if you would like to speak to a member of the team about funding or prices, we will be happy to help. This includes new 9 month and 2 year funding for working parents.

Opening Times

  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00

When Closed

  • Bank Holidays & Christmas

Parking

  • Safe off-road parking available within the nursery premises.

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The Cedars Nursery - Sunderland Reviews (71)

9.9

The Cedars Nursery - Sunderland has a Review Score of 9.9 (9.904) out of 10, based on 15 reviews in the last 2 years.
Over all time The Cedars Nursery - Sunderland has 71 reviews.

Overall Experience
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Date Published
  • 71
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  • 15
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Reviewer Connection to The Cedars Nursery - Sunderland
  • 60
  • 8
  • 2
  • 1
Total of 71, showing 61-71
Review from Helen O (Mother of Child) published on 29 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Attended my son's first nativity. The children were a credit to the hard work and effort the staff make with the children.
Reply from Chloe, Early Years Teacher at The Cedars Nursery - Sunderland
Thank you for your review, Helen. Our children sure did do us proud. I will pass on your kind words to the rest of the staff team. See you in the New Year :)
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Review from Sue Y (Mother of Child) published on 23 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fabulous nursery. Staff are hardworking, caring and competent. Excellent nativity enjoyed greatly by parents, children and staff.
Thanks.
Reply from Chloe, Early Years Teacher at The Cedars Nursery - Sunderland
Thank you for this wonderful review Sue, it is an absolute joy looking after your girls. I will be sure to pass on your kind words to the staff team. Thank you :)
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Review from Toni J (Mother of Child) published on 23 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff work so hard and this shows. The nativity was great and it was lovely to see the classes mixed together and the ducklings even getting involved.
I can't say enough good things about the nursery. The staff make it the amazing place it is. My son has come on so well since starting, his speech/walking
etc has shown vast improvement and growth. I am over the moon.
Reply from Chloe, Early Years Teacher at The Cedars Nursery - Sunderland
Thank you for this review Toni, we really appreciate you taking the time to send a review and it's lovely to know that our hard work is so appreciated. Great to hear you enjoyed the Nativity too. Your…read more
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Review from Kay S (Mother of Child) published on 9 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are friendly, my son has come on a lot since attending nursery. He has learnt so much and his speech has come on loads. My son has been at nursery since July 2014 until November 2016. I highly recommend this nursery to anyone as I think the nursery is homely. Staff are excellent with the
kids which is a bonus.
Reply from Chloe, Early Years Teacher at The Cedars Nursery - Sunderland
Thank you for this lovely review Kay, it has been a pleasure looking after your son. I will pass on your kind words to the team. Thank you.
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Review from Alison H (Mother of Child) published on 17 August 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very happy with the facilities and the varied activities the nursery offers. My daughter is very happy here and I have recommended it to others. My only negative comment which is very minor is that the daily report can be very generic. While I appreciate why this may be, it seems as though the
nap times are not relevant to my child and the information of what and how much has been eaten is not always completed or detailed.
Reply from Chloe, Nursery Nurse at The Cedars Nursery - Sunderland
Hi Alison, thank you for your lovely review! We've recently updated our Daily Messages and would value your input please could you email chloehindmarsh@cedarsnursery.co.uk with your suggestions. Kind…read more
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Review from Yoko G (Mother of Child) published on 11 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My child has been in/out of hospital and the flexibility and understanding of the nursery has been fantastic. My child's key worker has provided continuous feedback that I can pass on to consultants, either verbally or in writing. Every day since starting The Cedars my child has been confident, happy
and it's always a good sign when she waves goodbye with a smile when dropping her off. Brilliant nursery from the beginning.
Reply from Brooke Howarth, Deputy Manager at The Cedars Nursery - Sunderland
Thank you very much for this lovely comment, it has been an absolute pleasure to look after your daughter! All the staff are delighted with how much she has progressed over the years and we enjoy…read more
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Review from Michelle B (Mother of Child) published on 3 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My little boy started Cedars Nursery as a shy quiet 8 month old baby, and is now leaving to start reception as a confident cleaver 4 year old. Cedars Nursery have taught him so much that I couldn't possibly have taught him at home. My little boy loves the girls (nursery nurses) and has enjoyed every
minute since coming here. I would thoroughly recommend this nursery to my friends and family and I will use this nursery if we have any more children.
Reply from Vijay Kritzinger, Marketing Manager at Cedars Nursery at The Cedars Nursery - Sunderland
Dear Michelle, getting such wonderful feedback is so inspiring for our hardworking and amazing nursery nurses, who love teaching and caring lovingly for the children. We truly appreciate your positive…read more
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Review from Lisa S (Mother of Child) published on 3 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My son loves going to The Cedars, he gets on very well with all the staff who are very lovely and well liked. He enjoys the singing and learning new songs and the meals, they get are varied and healthly. He gets plenty of outdoor time in the garden which was a big reason for choosing Cedars. Overall
a very lovely nursery which will be a big miss when he leaves.
Reply from Vijay Kritzinger, Marketing Manager at Cedars Nursery at The Cedars Nursery - Sunderland
Hi Lisa, thank you for your fantastic review. We strive to ensure that our meals are delicious and nutritious, and are glad your son enjoys them :-) We always get teary-eyed when the children leave,…read more
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Review from Brent C (Father of Child) published on 29 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since our son has joined the nursery, we have had nothing but outstanding care and professionalism from all of the staff there. They made us feel very secure and safe in the knowledge that he is receiving the best care and education. They inform us everyday what he has been doing and provide excellent
feedback. The nursery is very well maintained and the staff cannot do enough for us. we are delighted we chose this nursery and would highly recommend it to anyone! A fantastic place to start education.
Reply from Vijay Kritzinger, Marketing Manager The Cedars Nursery at The Cedars Nursery - Sunderland
Thank you kindly for your wonderful review of our nursery and staff. Our fantastic nursery early years teachers love working with the children, and do work extremely hard - it is most rewarding to…read more
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Review from Hannah G (Mother of Child) published on 12 July 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has attended the Cedars for the last 2 and a half years. During that time, I have nothing but praise for the staff and management team. The girls are all friendly and supportive, know my son well and always have individual feedback about his day.


Events are well organised and the management

are informative and professional.


Facilities are brilliant, they have a wonderful garden area and the building is bright and decorated.


Hours are flexible, and they are always happy to accommodate to individual children with regards to medications, allergies, parental requests.


I would recommend this nursery to anyone!

Reply from Vijay Kritzinger, Marketing Manager at Cedars Nursery at The Cedars Nursery - Sunderland
Dear Hannah, thank you for your lovely review and recommendation of our nursery - Our friendly nursery staff love working with your little boy too, and very are grateful for your kind words - thank…read more
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Review from Victoria T (Mother of Child) published on 8 July 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little girl has been attending Cedars for just under 1 year I feel extremely comfortable leaving grace with the staff they are friendly and professional grace loves spending time there and it has turned my shy toddler into a very outgoing little girl.
Reply from Vijay Kritzinger, Marketing Manager at Cedars Nursery at The Cedars Nursery - Sunderland
Thank you so much for your positive review of Cedars Nursery in Sunderland. We are very glad that we are able to help make a difference in your little girl's development, your review is most…read more
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Current Review Score: 9.9 (9.904)

Overview of Review Score

The Review Score of 9.9 (9.904) out of 10 for The Cedars Nursery - Sunderland is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.978 for The Cedars Nursery - Sunderland is calculated as follows: ( (175 Excellents x 5) + (4 Goods x 4) ) ÷ 179 Ratings = 4.978
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.926 Points relating to the number of positive Reviews for The Cedars Nursery - Sunderland is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 81 number of registered child places is 16.2. 15 Positive Reviews ÷ 16.2 = 0.926
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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