Kids Planet Ashbrooke

Ashbrooke Road, Ashbrooke, Sunderland SR2 7HH
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9.9 52 Reviews
  • Kids Planet Ashbrooke, Sunderland
Kids Planet Ashbrooke takes pride in an environment that works to cherish and nurture the early years development of each child, with a reputation for friendliness and hospitality among parents and families of the local community.

The nursery's environment is tailored to suit the goals of the Early Years Foundation Stage, with qualified staff looking to support each child to develop through the age ranges in their own way. A healthy eating policy also contributes to health, while the nursery also makes excellent use of its outdoor space for free play, and its amazing indoor-outdoor classroom.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care

Group/Owner

Person in Charge

  • Joanne Barton (Acting Manager)

Number of Childcare Staff

  • 20

Total Places for Children

  • 60

Age Range

  • from 0 years 1 months
  • to 4 years 11 months

Funding & Fees

  • Full day Fees £62.10 - £64.75

  • Various funding accepted (15 and 30 hours). We offer, Sibling discount, NHS discount, Tax Free Childcare. Rates vary by location/nursery setting.
    Please get in touch with the nursery for our most up to date fees and availability.

Opening Times

  • Monday 07:45-17:45
    Tuesday 07:45-17:45
    Wednesday 07:45-17:45
    Thursday 07:45-17:45
    Friday 07:45-17:45

When Closed

  • Bank Holidays & 1 week at Christmas

Kids Planet Ashbrooke Reviews (52)

9.9

Kids Planet Ashbrooke has a Review Score of 9.9 (9.917) out of 10, based on 19 reviews in the last 2 years.
Over all time Kids Planet Ashbrooke has 52 reviews.

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Review from Laurie S (Mother of Child) published on 12 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has attended this nursery for over a year now and has came on leaps and bounds since starting. The nursery always go above and beyond for him and I couldn’t be happier with how he is cared for and nurtured within the nursery.
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Review from Courtney W (Mother of Child) published on 12 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent in every way. Kind, caring and attentive. Flexible and able to adapt to different children. My son and daughter love it here and it’s reassuring to know they have great relationships with all the staff
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Review from N G (Mother of Child) published on 12 April 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
All of the staff are absolutely brilliant and very loving and caring towards our son. The staff show emotional friendliness and genuine care for all children.
The only room for improvement, in my opinion, would be the accounts team and the area where coats and bags are stored, we have had problems
relating to monthly fees and I feel the children’s area could be better kept as it obstructs pathways and looks untidy.
The overall feel of the nursery is warm and welcoming, I feel my child is safe and cared for.
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Review from John A (Father of Child) published on 11 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
They always go above and beyond and clearly have the children’s best interests at heart. They always strive to inspire and develop the children. They are clearly stimulated the whole time they are there as mine come home happy and exhausted!
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Review from B K (Mother of Child) published on 11 April 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Lovely, warm and welcoming environment.
My little one is settling-in lovely and enjoys going every day.
Friendly staff are always available to help.
The food always looks to be a delicious - balanced meal.
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Review from S M (Mother of Child) published on 4 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My children first came to Ashbrooke in 2021 aged 3 and 18 months. They previously attended another nursery and were upset about going each time. After one visit at Ashbrooke, both children ran in smiling and my youngest continues to do so every morning (the oldest is now at school) and will ask to go
to nursery when we ask what he wants to do at weekends. All of the staff know my children well and activities are personalised for individuals. The food provided is very varied and the way it is served promotes choice-making and independence. Although our youngest has only just turned three he is thriving academically, is really engaging with phonics, and always impresses us with his maths. All of his learning is done through play and not “forced”. The nursery is so flexible and are always willing to try and help out. The “walking school bus” to St Mary’s school is fantastic and holiday clubs are brilliant and great value for money. Overall a fantastic nursery.
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Review from H L (Mother of Child) published on 28 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been going to Ashbrooke since September and he absolutely loves his days at nursery, he learns so much while he is there. Ashbrooke nursery is such a nice environment for him to grow in, which is so reassuring as a parent while he is there when I am at work.
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Review from V B (Mother of Child) published on 25 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would highly recommend this nursery. The staff are amazing with both of my little girls. Always accommodating as well as I’m a very busy Mam with work so they help me a lot if I’m running late or early.
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Review from Amelia L (Mother of Child) published on 25 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little boy absolutely loves going to nursery, he started at around 10 months old and has just turned 2. He has come so much and always leaves nursery with a big smile on his face! All the girls are so lovely and understanding, really looking forward to my little girl starting there soon!
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Review from Laura B (Mother of Child) published on 25 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My child was very nervous about going to nursery at first and found it so difficult to settle being away from me. The staff gently encouraged her and allowed her to build up confidence in her own time. Since starting at the nursery, my child is like a different person. She is so confident and outgoing,
she absolutely loves her social life at nursery. The staff at Ashbrooke have also helped tremendously with potty training, among other things.
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Review from Louise G (Mother of Child) published on 25 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing nursery and great wrap-around holiday club. Both my daughters have loved their time at the nursery and all the staff and enjoy going back each term for holiday club. The manager has always helped with any issues I’ve had or helped to work around all my different work days/times which made it
so easy each week knowing I had the care I needed.
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Review from Sarah J (Mother of Child) published on 25 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Couldn't have picked a better nursery, my little boy loves it and his development and talking have come on loads since joining. He's built up a relationship with the staff and mentions their names or sings songs they've been doing outside of nursery. They are so flexible with times and days, sometimes
I add extra at short notice and it's no problem. Would definitely recommend!
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Review from J P (Mother of Child) published on 25 March 2022 Submitted via Website • Report
Overall Experience 3.0 out of 5
Our son has attended Ashbrooke Nursery for over two years. He is usually happy to go each morning and the staff we have met are friendly. The manager is always on hand to answer questions and is an asset to the staff team.
We are unsure of how well the nursery prepares our son for starting school.
He's never told me about learning numbers, phonics or how to write his name. Very little artwork or samples of his attempts at writing are sent home, and anything that is has normally been shoved in his bag without any care. At the end of the day, pick ups can be frustrating with a queue of parents standing for a long time. The information given by staff at the end of the day is repetitive and, having stood in the queue listening to what's been passed on to every other parent, the information isn't really personalised. You find out what they've eaten, another generic comment and that's about it. The use of the app is dreadful; it needs to be used more effectively.
Reply from Rachel Armstrong at Kids Planet Ashbrooke
We were very disappointed to receive this review, particularly as the parent had not raised any questions with ourselves previously regarding the points raised. Following discussion with the parent…read more
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Review from Lorraine (Mother of Child) published on 26 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are amazing, so friendly and informative! My daughter's face lights up every time she sees the staff! Great food choices, facilities, and the app is also great to keep up to date and receive updates throughout the day.
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Review from Anna C (Mother of Child) published on 9 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't recommend this nursery enough. I had originally put down for my daughter to attend a different nursery, however, I attended one of their open mornings and fell in love! The staff are so kind and friendly, and you can tell really care about empowering the children at the nursery. Activities and
areas are designed with the children's interests and they use real-life natural resources. I just found the place so calm, cosy and a positive environment. The staff really got to know my child and managed her transition into nursery amazingly - I think it was me who needed more settling in than my daughter! They were so reassuring and understanding throughout the whole process. My daughter is always so excited to go to nursery, and leaves with a big smile on her face which for me is sign enough that she loves the place.
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Review from Mica W (Mother of Child) published on 28 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can’t praise the nursery enough, when my child started he was so upset and unsure but after a few sessions, he was settled. The girls made me feel at ease and reassured during his settling in period. He now loves nursery and has a huge smile on his face when he sees a member of staff come to the door.
During this challenging time, the nursery have been so supportive and understanding. I can’t thank them enough for understanding our individual situation and still communicating via the online learning journal. I would highly recommend Ashbrooke nursery.
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Review from L K (Mother of Child) published on 27 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Ashbrooke nursery is fantastic. My son (21 months) has attended here since he was 15 months. He loves nursery! He settled so quickly as the staff really spent time with myself and my partner to learn more about him, what he likes to do, how he is comforted and his little ways! He attends 4 days a week
and each day is a joy to drop him off as he runs in smiling as well as when we pick him up and he is in such good spirits after such a lovely day. The staff are so friendly, happy, caring and he adores them! The staff offer you a full report of his day which is lovely to see and hear about. The meals are delicious and so varied, each day he has fun doing many activities, the nursery has a lovely atmosphere and is beautifully decorated. He especially loves the outdoor enclosed area of the nursery - the link and the garden. Ashbrooke is professional, of a high standard and the staff are just superb. Thank you Ashbrooke!
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Review from Katy G (Mother of Child) published on 27 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment I visited Ashbrooke Day Nursery, I felt very comfortable and that this was the nursery for my daughter to attend. The staff are lovely, very helpful with feedback and keeping the app up to date with comments and pictures throughout the day.
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Review from Lauren R (Mother of Child) published on 27 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The nursery has such a lovely, homely feel and such warm and welcoming staff. Due to Covid, it was a worrying time to start my daughter in nursery but we could not have felt more supported which really put my mind at ease. My daughter has been attending for 6 months now and she is always happy and excited
to leave the house for nursery. I’m kept up to date with the activities she has taken part in and the photo updates and write-ups on the online learning journal are lovely to see. I never have any worries when she is there, I know she is in brilliant hands and has made lovely bonds with the girls and have been able to see her develop and become more confident since she has started.
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Review from Danielle H (Mother of Child) published on 27 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Brilliant staff and general atmosphere; the holistic approach to nursery care was fantastic for my children. The staff team knew them very well and always made me and my husband very relaxed and confident knowing that my girls were being well cared for. The staff are very caring and recognise easily
how best to promote learning experiences for the children.
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Current Review Score: 9.9 (9.917)

Overview of Review Score

The Review Score of 9.9 (9.917) out of 10 for Kids Planet Ashbrooke is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.917 for Kids Planet Ashbrooke is calculated as follows: ( (209 Excellents x 5) + (19 Goods x 4) ) ÷ 228 Ratings = 4.917
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Kids Planet Ashbrooke is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 number of registered child places is 12, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (1)

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Joanne Barton

Job Title: Nursery Manager (Acting)

An experienced and dedicated Nursery Manager with a passion for early childhood development. Skilled in leading childcare teams, maintaining high standards of care, and creating a safe, engaging, and nurturing environment for children to learn and grow. Committed to supporting families and fostering strong relationships with staff, parents, and the wider community.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Kids Planet Ashbrooke to verify any information. View our terms and conditions. Kids Planet Ashbrooke has an Enhanced Service - more info.