Kids Planet Ashbrooke

Ashbrooke Road, Ashbrooke, Sunderland SR2 7HH
Review Us
9.9 52 Reviews
Kids Planet Ashbrooke takes pride in an environment that works to cherish and nurture the early years development of each child, with a reputation for friendliness and hospitality among parents and families of the local community.

The nursery's environment is tailored to suit the goals of the Early Years Foundation Stage, with qualified staff looking to support each child to develop through the age ranges in their own way. A healthy eating policy also contributes to health, while the nursery also makes excellent use of its outdoor space for free play, and its amazing indoor-outdoor classroom.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care

Person in charge

  • Joanne Barton (Acting Manager)

Number of Childcare Staff

  • 20

Total Places for Children

  • 60

Age Range

  • from 0 years 1 months
  • to 4 years 11 months

Funding & Fees

  • Full day Fees £62.10 - £64.75

  • Various funding accepted (15 and 30 hours). We offer, Sibling discount, NHS discount, Tax Free Childcare. Rates vary by location/nursery setting.
    Please get in touch with the nursery for our most up to date fees and availability.

Opening Times

  • Monday 07:45-17:45
    Tuesday 07:45-17:45
    Wednesday 07:45-17:45
    Thursday 07:45-17:45
    Friday 07:45-17:45

When Closed

  • Bank Holidays & 1 week at Christmas
Total of 52, showing 1-20
9.9

Kids Planet Ashbrooke has a Review Score of 9.9 (9.879) out of 10, based on 20 reviews in the last 2 years. Over all time Kids Planet Ashbrooke has 52 reviews.

Overall Experience

  • 48
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Overall Experience  Overall Experience 5.0 out of 5

My son has went to this nursery for over a year, when he first started he had severe separation anxiety, the staff helped him so much in overcoming this. The staff promised me that soon he will be running into nursery smiling and saying bye mam; I never believed it, could never see it happening. Sure
enough now he loves nursery and waves me good bye with a smile on his face. He has came so far thanks to the nurturing staff in both toddlers and preschool. We can't thank them enough for how they have brought his confidence on! The admin side of things lets the nursery down, with the slow response to email etc but they are always very apologetic about this.

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Overall Experience  Overall Experience 5.0 out of 5

Really positive feedback on my child today, staff are really taking note of any progress and behaviour and relaying it back to parents great.
I have seen the progress myself at home, and good feedback means I can see where some of the areas that need developing are, and can implement them at home.
Very
happy with the Nursery and have no worries at all.

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Overall Experience  Overall Experience 5.0 out of 5

My little girl loves nursery she started when she was just 9 month and loves going her little face lights up when we pull up she knows we're she's going it's crazy how she just goes straight to her teachers and loves them so much the staff are all way there to help with anything she is coming in so
much so thank you girls

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Overall Experience  Overall Experience 5.0 out of 5

Very happy with the nursery for my child. My son really enjoys his time there and speaks highly of it. The staff are very welcoming and warm. Communication is good and any queries can be answered quickly.

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Overall Experience  Overall Experience 5.0 out of 5

Thank you for always looking after Elias. He loves nursery and has really progressed during his time. During his time at nursery Elias has made lots of friends and has been supported by every staff member.

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Overall Experience  Overall Experience 5.0 out of 5

We absolutely love Kids Planet and all the staff. Our child is so happy, and that makes us as parents happy. Our son has come on so much and is learning loads every day, and it's great to see. He has made some great friends with the children in his room, but also with the staff. He always talks about
his day, and it's always positive

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Overall Experience  Overall Experience 5.0 out of 5

Our daughter loves going to nursery! The staff are amazing and go out of their way to get to know the children. Staff are approachable, helpful, kind and welcoming. They have formed lovely relationships with our daughter and she talks about the staff at home. Staff plan amazing activities which engage
our daughter and help her to make progress in all areas of learning. We've had a really positive experience from the day our daughter started in the baby room and would recommend the nursery to other parents.

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Overall Experience  Overall Experience 5.0 out of 5

Lovely nursery all three of my children have been to kids planet in Ashbrooke the nursery nurses are so caring and loving. My daughter comes in excited for her day and puts her arms out for cuddles , they offer well balanced food and nap areas

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Overall Experience  Overall Experience 5.0 out of 5

The staff at the nursery are great, they are very accommodating and are extremely understanding. Our little girl's development has come on massively since joining this nursery, and her confidence has gone through the roof. This is all thanks to the people working at the nursery, special thanks to her
Key Worker.

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Overall Experience  Overall Experience 5.0 out of 5

My little boy has been coming to this nursery since he was 9 month old he is now 4.
He absolutely loves it so much so that he wants to attend nursery on a weekend.
The staff are brilliant with him and regularly update the app during the day so I can keep a check on his meals and any highlights of
his day. They are wonderful managers and any queries or questions they go out their way to help you. I would 100 percent recommend this to anyone looking to send their child to daycare.
Well done to all the girls keep up the brilliant work.

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Overall Experience  Overall Experience 5.0 out of 5

My son only attends Nursery one day a week, but each time is happy to come into Nursery. The lovely staff put me at ease and I love knowing he is being well looked after and cared for, with a great range of learning opportunities available to him. Thank you!

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Overall Experience  Overall Experience 5.0 out of 5

I am totally happy with the nursery, my son enjoys his time. He learns new things, teachers are very helpful, they help him to understand everything so I am very satisfied with them, they provide good facilities, food, activities, things which help them mentally and physically. Thank you

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Overall Experience  Overall Experience 5.0 out of 5

Staff are worth their absolute weight in gold. They are so committed and appear to love what they do. Always welcoming on collections and give an update of how our baby has been that day.
Our son took some time settling in, the nursery were very accommodating with our child's needs at this time.
They did everything to ensure he settled and there was no rush for this.
At times the environment could be a little cleaner and tidier. However this has recently improved and is looking great. The nursery nurses are very busy, a cleaner on site am/pm might be good, the girls are so busy providing the best care and attending to our babies needs.
The nursery has a lovely outdoor space for children to explore.
We get regular learning updates on app and photos.
I love the app which we can check with updates including: meal times, nappy changes, naps and learning moments.
CCTV throughout nursery and secure doors.
We love this nursery.

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Overall Experience  Overall Experience 5.0 out of 5

My daughter attends one day a week and she absolutely loves it. Initially, I thought I'd need more days to help her settle, however, she loves going, she gets very excited when we pull up and happily goes in. All the staff are wonderful, nothing ever a bother, always happy to help. We love that our
daughter is always doing a range of activities as busy working parents we may not have the time to do.

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Overall Experience  Overall Experience 5.0 out of 5

My son loves it here and the staff go above and beyond in everything they do. They answered all of my questions and were really patient with my circumstances. Highly recommend it to anyone looking for a nursery!

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Overall Experience  Overall Experience 5.0 out of 5

Lovely nursery, the staff are great and know my children really well. I always feel like both children are safe and are well looked after. Love how varied their meals are especially and lunch and tea time. Maybe slightly more choices at breakfast time could improve it further. Love how I get updates
throughout the day on the app. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

My son has only just started with Kids Planet Ashbrooke a month ago and we couldn’t be happier. The whole team have made the entire process positive from show around to taster days and settling in. I have all confidence in him being cared for so well whilst he is there the staff have all been amazing.
Communication is also fantastic! The app is updated in real time and the regular notifications put my mind at ease as well as staff calling me to reassure me when he has come into nursery unsettled. The whole experience has been highly positive and I couldn’t recommend the place more!

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Overall Experience  Overall Experience 5.0 out of 5

My child has started nursery at 2 and a half, having never been before. I was understandably nervous to see how he would settle but I needn’t have worried. The staff were so welcoming and kind and despite a few teary days, my child looks forward to his time at nursery now. I really enjoy the app and
being able to get updates on my child. Communication with the nursery has been excellent and I always get a swift response to any questions or queries.

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Overall Experience  Overall Experience 5.0 out of 5

Really good facilities and fabulous staff who know what they are doing and are amazing with our little one (as I'm sure they are with all the children in their care)! Made us and little one feel so welcome from the beginning and have continued to keep us up to date with all of little one's achievements,
progress and general day-to-day things via the app and face to face at drop off and pick up. Little one loves his days at nursery!

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Overall Experience  Overall Experience 4.0 out of 5

My son has been attending the nursery for the past couple of months. We are very happy with the nursery and the friendliness of the staff.
Initially before deciding on this nursery, we did view several local nurseries in the area and this one stood out from the rest. We thought it was a warm, cosy
environment with friendly staff and a happy atmosphere.
The only negative point we could give so far is the accounts department is dreadful. We seem to have difficulty setting up a direct debit on a monthly basis.
So far we’ve had no access to the app to see photos comments or activities throughout the day.

Reply from Vicky Wilcock at Kids Planet Ashbrooke

Thank you for your review and we are so pleased to hear your feedback. We will certainly take this on board.

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Current Review Score: 9.9 (9.879)

Overview of Review Score

The Review Score of 9.9 (9.879) out of 10 for Kids Planet Ashbrooke is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.879 for Kids Planet Ashbrooke is calculated as follows: ( (214 Excellents x 5) + (24 Goods x 4) + (1 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 240 Ratings = 4.879

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Kids Planet Ashbrooke is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 number of registered child places is 12, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Awards / Recognitions (8)

Meet the Team (1)

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Joanne Barton

Job Title: Nursery Manager (Acting)

An experienced and dedicated Nursery Manager with a passion for early childhood development. Skilled in leading childcare teams, maintaining high standards of care, and creating a safe, engaging, and nurturing environment for children to learn and grow. Committed to supporting families and fostering strong relationships with staff, parents, and the wider community.
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Frequently Asked Questions about Kids Planet Ashbrooke

What is the Age Range of Children that Kids Planet Ashbrooke accepts?

Kids Planet Ashbrooke accepts Children aged from 0 years 1 month to 4 years 11 months.

What Days & Hours is Kids Planet Ashbrooke Open?

Kids Planet Ashbrooke is open: Monday 07:45-17:45, Tuesday 07:45-17:45, Wednesday 07:45-17:45, Thursday 07:45-17:45, Friday 07:45-17:45.

How many Children does Kids Planet Ashbrooke have capacity for?

Kids Planet Ashbrooke has capacity for a total of 60 Children.

How far is Kids Planet Ashbrooke to the centre of Sunderland?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Kids Planet Ashbrooke to verify any information. View our terms and conditions. Kids Planet Ashbrooke has an Enhanced Service - more info.