Kindercare - South Drive (Part of the Treetops Family)

31 South Drive, Harrogate HG2 8AT

Kindercare - South Drive (Part of the Treetops Family), Harrogate, North Yorkshire
Kindercare - South Drive (Part of the Treetops Family), Harrogate, North Yorkshire
Kindercare - South Drive (Part of the Treetops Family), Harrogate, North Yorkshire

At Kindercare (South Drive) children enjoy learning that is tailored to the EYFS, while staff are experienced in helping each child to pick up new skills, as well as in matters of health, safety and security.

Children can make the most of spacious playrooms, with a wide range of toys and resources to choose from, while there is also story time and quiet time.

The exterior includes weather activity gazebos, lawned and soft surface areas, sandpits and a willow tunnel.

Group: Kindercare Day Nurseries (Part of the Treetops Family)

Person in charge: Danni Catton (Manager)

Local Authority / Social Services: North Yorkshire County Council

Number of Staff: 7

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care

Total Places for Children: 35

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1830

When Closed: Bank Holidays

Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.6 Kindercare - South Drive (Part of the Treetops Family) has a Review Score of 9.6 (9.644)

The Review Score of 9.6 (maximum of 10) for Kindercare - South Drive (Part of the Treetops Family) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 11 Reviews over all time. This Average Rating is also the rating value for Kindercare - South Drive (Part of the Treetops Family) in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 10 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.644 for Kindercare - South Drive (Part of the Treetops Family) is calculated as follows: ( (94 Excellents x 5) + (30 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 132 Ratings = 4.644

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Kindercare - South Drive (Part of the Treetops Family) is based on 10 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 7 positive Reviews (35 registered maximum number of service users ÷ 5). 10 Reviews ÷ 7 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    10
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Kindercare - South Drive (Part of the Treetops Family)?

  • Extremely LIKELY
    10
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Kindercare - South Drive (Part of the Treetops Family)

  • Mother of Child
    9
  • Father of Child
    2

My little girl has been at South Drive since April 2017, although there have been staff changes since then, the team have handled this really well, this hasn't affected my little girl being settled.
The team are really friendly and I always feel welcome, and like my little girl is really cared for.
Any issues or questions I've ever had, have always been dealt with quickly and made me feel listened to.
I can't thank the team enough for such a lovely start to nursery.

How likely would you be to recommend Kindercare - South Drive (Part of the Treetops Family)? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Before my son started at nursery I was really nervous as the trials hadn't gone well; he got upset being left etc. Nothing new I know but for a first time mum it was a big deal. The team at Kindercare South Drive reassured me and said to give it 4 weeks, it took about 4 hours for him to settle!
The nursery is small enough to give my son quality time and attention but big enough with the help of the team to let his imagination run wild and encourage development. He's become a lot more confident and his motor skills, social skills etc have only got better and better since he started at nursery.
The team have taken the time to really understand what makes him happy, why he gets upset and how to soothe him and best of all there is always plenty of cuddles on offer and breakfast!! We couldn't be happier with our choice of nursery as leaving our son is one of the biggest decisions we've had to make and it feels as though we are doing so with extended family!

How likely would you be to recommend Kindercare - South Drive (Part of the Treetops Family)? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Satisfactory

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Excellent nursery which our daughter has attended for the last 3 1/2 years. minimal staff changes have lead to consistency throughout this time and it has been a great start for her.

How likely would you be to recommend Kindercare - South Drive (Part of the Treetops Family)? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My eldest daughter has attended Kindercare - South Drive for 2.5 years and my youngest started in tinies 2 months ago. Both are extremely settled and considering my youngest is just 1 and has been there for 2 months, it is a testament to the staff at Kindercare that she has settled so quickly. My eldest is a confident and polite little girl. She has a lot of friends and is always happy to be going to nursery. For me, it is the staff that have made our experience with nursery so positive - they are always happy, very informative (particularly about the learning activities my eldest is involved with as she starts school soon) and I always look forward to catching up with them at the end of the day. It is extremely hard for any parent to have children in a nursery but my experience with Kindercare - South Drive has made it all very worthwhile.

How likely would you be to recommend Kindercare - South Drive (Part of the Treetops Family)? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Satisfactory

Staff are extremely friendly, caring and amazing with the children. All the food and activities they put together, my son really enjoys.
My son has been going since 2014 since he was a baby. All the other kids have always got a smile on their face and looking like they're all really enjoying themselves. Highly recommend them to anyone.

How likely would you be to recommend Kindercare - South Drive (Part of the Treetops Family)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

We have sent both of our children to Kindercare South Drive and would definitely recommend to others. Lovely nursery with very friendly and caring staff. The children were/are always very excited to go.

How likely would you be to recommend Kindercare - South Drive (Part of the Treetops Family)? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

Sonia Harvey, Marketing & Events Manager at Kindercare - South Drive (Part of the Treetops Family) responded to this review on 08 May 2017:

Many thanks for your review, we will pass this on to the team.

We have two sons at Kindercare South Drive; a 3-year-old and a 1-year-old.

The nursery has a welcoming environment that has really helped our boys develop and grow in confidence.

The staff are friendly, experienced and show a genuine interest in the children. They know our sons well and see the good in their characters. Both of our children have absolute trust in their key-workers and we have a good relationship with them too.

The Tinies section makes a big effort to make the introduction to nursery positive. It's nurturing, with a good routine and plenty of varied activities to help development.

The Starters section is great preparation for school. The staff have encouraged our eldest to learn to write his name, as well as other letters and numbers. His IT skills have grown and he comes home chatting about imaginative play with his friends, stories, songs, playing outdoors and creative activities that he's enjoyed.

As a family we highly recommend South Drive.

How likely would you be to recommend Kindercare - South Drive (Part of the Treetops Family)? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Sonia Harvey, Marketing & Events Manager at Kindercare - South Drive (Part of the Treetops Family) responded to this review on 08 Mar 2017:

Many thanks for your review. It is lovely to hear how well your boys have progressed in the nursery.

My daughter has been at South Drive since she was 18 months old. The nursery was flexible with the room my child started in to minimise transitions. She had a loving key person who genuinely cared about her.
The staff have always been understanding to me as a parent and done the best by my daughter's needs including guiding me in the right direction at times!
The nursery has an old feel but I think the character it adds, is personal and homely. The heart of this nursery is the staff; they make the nursery the place it is and build genuine relationships with parents and children alike.
Having used three other nurseries for my children, I know my daughter is happy and settled at South Drive and sees the staff as key figures in her life now. They are definitely helping her become the feisty little lady she's becoming.

How likely would you be to recommend Kindercare - South Drive (Part of the Treetops Family)? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Excellent

Sonia Harvey, Marketing & Events Manager at Kindercare - South Drive (Part of the Treetops Family) responded to this review on 14 Feb 2017:

Thank you for your review. It is lovely to hear how at home the team and nursery have made you and your daughter feel. We will pass on your comments to the team.

Our daughter has been attending South Drive since Sept 2014. She started in Tinies with her key worker. Her key worker is extremely caring, attentive and sympathetic to the needs of parents as well as children. Our daughter moved up to Tweenies where she was with a different key worker - again, a really caring and nurturing approach to looking after her. The activities on offer are varied and stimulating. Outside space has been greatly improved in recent months and safeguarding improved with additional gate locks so that no-one can come in while the children are playing outside. Our daughter is currently in starters with various key workers who are all caring and highly attentive to what the children need. The permanent staff have gone out of their way to accommodate her special diet. They are helping her to write her name, and she's been using the computer as well - good prep for school. Their years of experience and obvious expertise was one of the reasons we chose South Drive.

How likely would you be to recommend Kindercare - South Drive (Part of the Treetops Family)? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Sonia Harvey, Marketing & Events Manager at Kindercare - South Drive (Part of the Treetops Family) responded to this review on 10 Feb 2017:

Thank you for your lovely review, it is lovely to hear how well your daughter is progressing at nursery. We will pass on your comments to the team.

The care of my son is excellent and I really feel he is treated as an individual. I am extremely happy with his key worker.
since being taken over by Treetops, the overall look of the nursery has greatly improved. I still have reservations about the amount of sugary snacks i.e teatime, puddings that are offered.

How likely would you be to recommend Kindercare - South Drive (Part of the Treetops Family)? Likely

Average Rating: 

 3.6 out of 5

Overall Standard: Good

Facilities / Outside Space: Satisfactory

Learning: Excellent

Resources / Equipment / ICT: Satisfactory

Care: Good

Activities: Satisfactory

Staff: Good

Food / Nutrition: Poor

Management: Satisfactory

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Satisfactory

My eldest daughter has been attending the nursery for 2 years and my second daughter now goes as well.

It is a wonderful, warm, friendly environment where I feel that both my children are being cared for and their needs met. As babies each child is nurtured and cared for, with every care to ensure that both parent and child are happy. The pre-school "starter" room offers an excellent pre curser to school and I feel that my daughter is best prepared for starting soon.

I couldn't be happier, a wonderful mix of staff and fabulous setting that is just perfect for children.

How likely would you be to recommend Kindercare - South Drive (Part of the Treetops Family)? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

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