Portland House Nursery & After School / Holiday Club

Our baby graduated this summer, and while it's bittersweet to say goodbye, we leave with the happiest memories and the reassurance

If there was one thing I would mention is the older she has got the less communication we get, you stop getting daily photos/report of the day on the app and it's all verbal by Pre school age, it would be nice to see more photos throughout the month of what she has done.

My review is based on 1) Admin 2) Pre-School.

Recent changes to the fee, was not communicated effectively which lead to confusion, as well as additional payment to be made. This could have been avoided.

Since my daughter joining pre-school, the level of care is different to the other rooms she has been in. Comms is very limited due to her the impression of busyness and time it takes to attend a buzzer, could be waiting up to 5+mins.

My little boy settled into nursery life very quickly at Portland House and he is always excited to join his friends when we drop him off in the morning. The Daisy baby room team have been fantastic in supporting his development through a range of creative activities (in the baby room and outdoors in the garden). I really appreciate the thoughtful updates that we receive both in person and via the nursery app. My little one has built lovely relationships with the team and I am very pleased that we chose Portland House. Thank you to all the staff.

I'm pleased with Portland house and how it is run. The staff are pleasant and knowledgable, there have been instances however where my child has come home with soiled underwear, he is toilet trained but needs help wiping sometimes / ensuring he's clean. Secondly there have been a couple of occasions whereby he has been injured, I've noticed this when it comes to pick up time and it hasn't been noted down.

My daughter has previously attended this nursery and thrived. My son is currently at portland house nursery and is enjoying his experience so far. He has become very talkative and confident since starting nursery.

Icing on the cake- food is prepared by an award winning chef!

Love this nursery. My child has grown in confidence and is more than ready for school now. Staff are friendly and welcoming and my child feels safe and looked after every day. The food is amazing and has really encouraged my child to try different things.

This is literally the only fault I can think of. I am planning to send my second child there in the new year too!

I have had one of my children here 2 years and one just started this year, they are really good but my child does mention about some children been mean I have mentioned this a few times but still happening

Strengths - The outside facilities. Focus on health and wellbeing. Staff generally good and friendly upon collection. My boys enjoy good relationships with lots of the members of staff. Good at proactively flagging any incidents to ensure we’re aware of anything to look out for e.g bumps/grazes. Some of the holiday club activities. Variety is good and involves visits to support wider development, e.g. visit to supermarket to purchase recipe ingredients for baking that day. Opportunities - Admin is poor. Billing is frustrating - holiday club fees are not updated in bills and parents expected to re-calculate. Multiple emails involving lots of back and forth. Minimal visibility of holiday club dates. I’ve had to chase this several times - often only a couple of weeks in advance despite Kirklees releasing full-year term dates. Food menus rarely get updated in reception areas. Today’s menu (Wednesday 17th April showing Monday menu) why have them on display when not updated? Basement still not repaired.

Overall, we couldn't be happier with Portland House and very glad we could send both of our girls here.

Our experience with Portland House and the Daisy baby room has been excellent. Our child loves going to nursery and gets great benefits from all the wonderful and varied activities the staff do with them. He has great relationships with the staff and is progressing brilliantly. I feel completely content sending my child there for the day.

Staff are very friendly with my child who loves coming in. My eldest child also attends for holiday club, which they also love. The outdoor space is fantastic, and I really appreciate that the children are out in all weather (in appropriate clothing!). I feel that both my children are very well cared for and happy here.

The team at Portland House Nursery is amazing. My son loves going there and they are always doing great educational activities with them. My son is now in the toddler room, the transition from the baby room to the toddler room was really smooth and took away a lot of my worries!

Our daughter joined prior to starting school age, bless her, as she was at after school club where I work. The transition from starting reception and also a different after-school club was worrying. However, we were pleasantly surprised and happy when we went to look around at the after-school club. The staff, including management, have been wonderful. Our daughter spends time as well in holiday club. She always comes home happy as she has had a fantastic day. Our daughter is an outside girl. As well, I want to say that they are very accommodating, especially when I was ill. I had to ring up to ask if they could have her for that day. Obviously, they squeezed her in. Which gave me time to rest. Our daughter has made a lot of friends at Portland House Nursery & After School / Holiday Club which is lovely. Also, I have made some as well.

My son has been attending Portland for about 6 years. The staff have been excellent in supporting and teaching him new things. He often came home with new knowledge. When he reached school age, they prepared him for the transition in their preschool room by explaining what would happen when he went to school. Since starting school he has been attending after-school club which he loves as he can play with his friends. He also goes to the holiday club and does various activities which are educational or just simply playing with friends either indoors or exploring outdoors weather permitting. The food is excellent and nutritional and he always looks to see if there are any goodies left over for him to bring home.

My daughter, aged eight, also attends their holiday fun club in the holidays and loves it. The activities are great and she's kept busy all day.

My son has attended this nursery since he was nine months old. He is now in the preschool room. He is very happy to come to the nursery every day. The staff are so friendly and nurturing, and I’m very pleased with his development. The communication and support for parents is excellent.

A very positive first experience of fun club for half term holiday. The staff were very welcoming. The opportunity to pop in the day before for a quick familiarisation with staff and the building was much appreciated. My daughter had a great time and I’m sure that meeting some staff the day before contributed to this. Lots of activity in the day and outdoor play, and my child coming home covered in mud and smiling is a sign of a great time! Thank you.