Kids Planet Day Nurseries - Congleton

Chapel Street, Congleton CW12 4AB

Kids Planet Congleton, formerly known as Hilltop Day Nursery, is an 80 place setting located on Chapel Street.

The nursery provides excellent facilities with large and spacious rooms with a secure outdoor area providing children with the fresh air and outdoor fun.

The nursery is located in the Congleton area and close to the town centre with close proximity to local parks and libraries.

Group: Kids Planet Day Nurseries

Person in charge: Gail Ollier (Nursery Manager)

Local Authority / Social Services: Cheshire East Council

Number of Staff: 18

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care

Total Places for Children: 80

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1800

When Closed: Bank Holidays & 1 week at Christmas

Overview

The Review Score of 8.8 (maximum of 10) for Kids Planet Day Nurseries - Congleton is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Kids Planet Day Nurseries - Congleton in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4 out of 5 from 4 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.813 for Kids Planet Day Nurseries - Congleton is calculated as follows: ( (39 Excellents x 5) + (9 Goods x 4) ) ÷ 48 Ratings = 4.813

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4 Points relating to the number of positive Reviews for Kids Planet Day Nurseries - Congleton is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 16 positive Reviews (80 registered maximum number of service users ÷ 5). 4 Reviews ÷ 16 Target = 0.250

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.8 Kids Planet Day Nurseries - Congleton has a Review Score of 8.8 (8.813)

Average Ratings

  • Excellent
    4
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Kids Planet Day Nurseries - Congleton?

  • Extremely LIKELY
    4
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Kids Planet Day Nurseries - Congleton

  • Mother of Child
    4

Over the past 8 years the staff at Hilltop have cared for both my children, and I wouldn't hesitate to recommend it. The nursery offers a wide variety of indoor and outdoor activities, as well as outings to the local park, shops, library, etc to develop life skills. In pre-school my daughter also enjoys the additional classes such as dance, football, PE and science. The staff are wonderful with the kids, who work hard to provide a caring and safe environment. I'll be sad to say goodbye in September when my daughter starts school!

How likely would you be to recommend Kids Planet Day Nurseries - Congleton? Extremely Likely

Overall Standard

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Average Rating:   4.8 out of 5

The staff are so friendly, warm and caring and my daughter loves going there. She always runs straight to staff. She has come on leaps and bounds with language and social skills.

How likely would you be to recommend Kids Planet Day Nurseries - Congleton? Extremely Likely

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Average Rating:   4.6 out of 5

Gail Ollier, Manager at Kids Planet Day Nurseries - Congleton responded to this review on 07 Feb 2018:

Thank you.

My little one has attended Hilltop Nursery since April 2017. Since the nursery has been taken over it is clear that Kids Planet are developing the nursery for the better. The nursery has been redecorated and the rooms have become one room rather than separate areas. With the introduction of the app, I can now see pictures of my little one and what they have been up to every day. The team there are great, especially the key workers, and provide feedback at the end of each day and are happy to help with anything.

How likely would you be to recommend Kids Planet Day Nurseries - Congleton? Extremely Likely

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Average Rating:   4.9 out of 5

My son has been to this nursery for 5-6 years. Amazing staff, very helpful. Children are well looked after. My daughter now attends and we have no issues whatsoever. I know if there were they would be resolved.

How likely would you be to recommend Kids Planet Day Nurseries - Congleton? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   5 out of 5

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