Group: Fairfield Private Day Nursery
Person in charge: Denise Reynolds and Alison Fowler (Owner/Manager)
Local Authority / Social Services: Wigan Metropolitan Borough Council
Number of Staff: 9
Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care
Total Places for Children: 33
Age Range: from 0 years 5 months to 5 years 0 months
Opening Days: Mon-Fri
Opening Hours: 0700-1800
When Closed: Bank Holidays
The Review Score of 9.5 (maximum of 10) for Twist Lane Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 10 Reviews over all time. This Average Rating is also the rating value for Twist Lane Day Nursery in Google's Search Results - more info
b) The score for the number of positive Reviews is 4.8 out of 5 from 5 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.733 for Twist Lane Day Nursery is calculated as follows: ( (96 Excellents x 5) + (16 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 120 Ratings = 4.733
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 4.758 Points relating to the number of positive Reviews for Twist Lane Day Nursery is based on 5 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 6.6 positive Reviews (33 registered maximum number of service users ÷ 5). 5 Reviews ÷ 6.6 Target = 0.758
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Twist Lane Day Nursery has a Review Score of 9.5 (9.491)
Review submitted from a Website Submission by Sarah C (Mother of Child) on Saturday 9 September 2017. Relates to July 2017.
Absolutely brilliant care. Highly recommended by a friend, the eldest child just finished and my second child is just starting. Not the newest building or biggest rooms but the staff are fantastic which makes up for the only drawbacks I can think of. Huge garden. My eldest loved going and they even catered for her when she had a full leg cast and couldn't walk.
How likely would you be to recommend Twist Lane Day Nursery? Extremely Likely
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Review submitted from a Postal Card by M L (Mother of Child) on Thursday 20 July 2017. Relates to June 2017.
The nursery has a very friendly environment, great staff, they have given my daughter a really good start in life. They are helping me by taking my daughter on at the nursery because I do an adult course during the day, so I can give myself and my daughter a better future in life.
I am very grateful to all the staff for taking care of my daughter.
How likely would you be to recommend Twist Lane Day Nursery? Extremely Likely
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Review submitted from a Postal Card by Linda B (Grandmother of Child) on Tuesday 27 June 2017. Relates to September 2016.
Having collected both my grandchildren from this nursery, I find the staff very professional, courteous and smart.
The facility always looks safe and clean.
How likely would you be to recommend Twist Lane Day Nursery? Likely
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Review submitted from a Postal Card by Sophie H (Mother of Child) on Tuesday 27 June 2017. Relates to December 2016.
I would highly recommend any child to attend this nursery. My children love it here and I wouldn't have them anywhere else.
How likely would you be to recommend Twist Lane Day Nursery? Extremely Likely
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Review submitted from a Postal Card by Stuart D (Father of Child) on Tuesday 27 June 2017. Relates to November 2016.
Overall, we are happy with the standard of care offered. The staff and management are very approachable and very helpful to discuss any problems or concerns.
How likely would you be to recommend Twist Lane Day Nursery? Likely
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Review submitted from a Postal Card by J L (Mother of Child) on Tuesday 19 April 2016. Relates to March 2016.
Twist Lane Day Nursery is very good and has done excellent with my boys progress.
How likely would you be to recommend Twist Lane Day Nursery? Extremely Likely
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Review submitted from a Postal Card by Nicola J (Mother of Child) on Tuesday 19 April 2016. Relates to March 2016.
Twist Lane Nursery is a very friendly welcome day nursery as a parent point of view. My son looks forward to attending nursery and says "he has lots of fun". My son has developed loads for being at Twist Lane Nursery and I would recommend it to any parent for their children.
How likely would you be to recommend Twist Lane Day Nursery? Extremely Likely
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Review submitted from a Postal Card by J S (Mother of Child) on Wednesday 13 April 2016. Relates to March 2016.
I am very pleased with all the staff from Twist Lane Day Nursery I have had to move my son from a nursery to this one and they have made us feel very welcome and been helpful.
How likely would you be to recommend Twist Lane Day Nursery? Extremely Likely
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Review submitted from a Website Submission by Katy W (Mother of Child) on Saturday 19 March 2016. Relates to March 2016.
I would recommend Twist Lane Nursery to anyone. Since my eldest son started when he was 15 months his development has come on brilliantly they really do give the children everything they need and more. When my youngest son started when he was 21 months the staff were all fantastic as he had needs due to his skin condition and allergies. They are fantastic with him due to putting creams on his skin twice a day and making sure his allergies stay under control. The staff have brought my sons development on fantastic and I couldn't thank them as much as I do. Staff are so friendly and welcoming and will answer any problems or queries that you have anyone's children would be lucky to go there.
How likely would you be to recommend Twist Lane Day Nursery? Extremely Likely
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Review submitted from a Website Submission by Nicola E (Mother of Child) on Friday 18 December 2015. Relates to December 2015.
Since my son joined the nursery at 18 months I have noticed a big improvement in his development. All the staff there are a delight and nothing that my son needs seems to be a problem. He has formed a great bond with all the staff and the children. I would highly recommend Twist Lane nursery to all parents. Our children are our most precious and knowing my little boy is being well looked after and safe whilst not in my care is all I can ask for.
How likely would you be to recommend Twist Lane Day Nursery? Extremely Likely
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March 2016
Recipient: Twist Lane Day Nursery
Date: Tuesday 01 Mar 2016
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