Hazelwood Nursery, Schools Out Club/Planet Vibe

38 Edgeley Road, Stockport SK3 9NQ

Hazelwood Nursery is a family run, Ofsted Outstanding nursery with a homely, friendly atmosphere and a caring, dedicated team who provide a stimulating, positive, child centred learning environment.

The nursery ensures that their existing high standard of care is maintained and has over 20 years of experience in providing quality care to children in a nursery setting.

The nursery understands the importance of the first five years for a child’s development and works hard to ensure that children in their care receive the best start to life.

Owner: Paula & Stephen Kneale

Person in charge: Sarah Kneale (Management Team)

Local Authority / Social Services: Stockport Metropolitan Borough Council

Number of Staff: 17

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 45

Age Range: from 0 years 0 months to 4 years 11 months

Opening Days: Mon-Fri

Opening Hours: 0745-1800

When Closed: Bank Holidays & Christmas

Fees Guide: £53.50 per day under 2 children, £52 per day over 2 children, £29 for a morning session, £28.50 for an afternoon session

Directions:

Entry into the nursery building is via a walk way from the car park, accessed from Northgate Road.

Visiting:

They have an open door policy and visitors can arrive to look around the nursery without making an appointment.

Parking:

They have a car park 7 cars with an in and out access and there is parking allowed adjacent to the nursery on Northgate Road.

Overview

The Review Score of 9.9 (maximum of 10) for Hazelwood Nursery, Schools Out Club/Planet Vibe is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 16 Reviews over all time. This Average Rating is also the rating value for Hazelwood Nursery, Schools Out Club/Planet Vibe in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 14 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.885 for Hazelwood Nursery, Schools Out Club/Planet Vibe is calculated as follows: ( (170 Excellents x 5) + (22 Goods x 4) ) ÷ 192 Ratings = 4.885

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Hazelwood Nursery, Schools Out Club/Planet Vibe is based on 14 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 9 positive Reviews (45 registered maximum number of service users ÷ 5). 14 Reviews ÷ 9 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.9 Hazelwood Nursery, Schools Out Club/Planet Vibe has a Review Score of 9.9 (9.885)

Average Ratings

  • Excellent
    15
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Hazelwood Nursery, Schools Out Club/Planet Vibe?

  • Extremely LIKELY
    16
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Hazelwood Nursery, Schools Out Club/Planet Vibe

  • Mother of Child
    14
  • Father of Child
    2

It’s very difficult to have to leave your child to return to work but we have been very lucky in our selection of nursery. The staff are excellent and I feel confident in leaving my child in the care of the staff. A big well done to all the staff and keep up the good work.

How likely would you be to recommend Hazelwood Nursery, Schools Out Club/Planet Vibe? Extremely Likely

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Average Rating:   4.3 out of 5

Paula Kneale at Hazelwood Nursery, Schools Out Club/Planet Vibe responded to this review on 02 May 2018:

Thank you, Christine, for your review and support. We greatly value this feedback.

The nursery is such a fantastic homely setting, we really couldn't be happier! I have 2 children and my youngest still attends. He has come on in leaps and bounds since starting and I can tell that the planning really reflects both his development and interests and also his next steps. The Aunties are absolutely amazing and he is always so happy and content around them.
His recent comment sheet was perfect and it's nice to see next steps that we can also reflect on at home. Can't thank you all enough.

How likely would you be to recommend Hazelwood Nursery, Schools Out Club/Planet Vibe? Extremely Likely

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Average Rating:   5 out of 5

Paula Kneale at Hazelwood Nursery, Schools Out Club/Planet Vibe responded to this review on 23 Apr 2018:

Thank you for this feedback and we truly value your support.

Fantastic nursery, friendly staff, very thorough, can see why it has been rated outstanding in the Ofsted report. My child is benefiting from being at the nursery and all the staff that care for him are polite, caring and nothing phases them. Your child has the utmost attention from them. Very welcoming nursery!
The only improvement is maybe updating the outside space/new toys/vegetable patch etc.

How likely would you be to recommend Hazelwood Nursery, Schools Out Club/Planet Vibe? Extremely Likely

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Average Rating:   4.8 out of 5

Paula Kneale at Hazelwood Nursery, Schools Out Club/Planet Vibe responded to this review on 23 Apr 2018:

Thank you for your support and feedback which we greatly value.

We couldn't be happier with our experiences of Hazelwood Nursery. The excellent team are all so friendly and attentive, our little girl settled in really quickly and is extremely happy there.

How likely would you be to recommend Hazelwood Nursery, Schools Out Club/Planet Vibe? Extremely Likely

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Average Rating:   4.8 out of 5

Paula Kneale, Director at Hazelwood Nursery, Schools Out Club/Planet Vibe responded to this review on 11 Apr 2018:

Thank you for your welcome feedback. We appreciate your support.

Can’t recommend this nursery enough. My son and daughter have both attended since being 8 months old and are now in Hazelwood Schools Out Club which they thoroughly enjoy.
We were instantly made to feel part of the nursery family, and still feel part of it now.
The best start to my children’s lives!

How likely would you be to recommend Hazelwood Nursery, Schools Out Club/Planet Vibe? Extremely Likely

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Average Rating:   5 out of 5

Paula Kneale, Director at Hazelwood Nursery, Schools Out Club/Planet Vibe responded to this review on 10 Apr 2018:

We appreciate your feedback and value your support and are thankful that you continue to use our club.

Our son attended nursery up to school age and now attends the Afterschool club. Nursery were fantastic in preparing him for the transition to school. We've been very impressed with the many varied activities the nursery offers. Our son loved his time at nursery and now enjoys attending Afterschool club. He still fondly talks about his time at nursery.

Our daughter now attends the nursery and the staff have been wonderful in settling her in. She enjoys many varied activities and enjoys trips out in the local community.

We would highly recommend the nursery, we always know that our children are extremely well looked after in their care.

How likely would you be to recommend Hazelwood Nursery, Schools Out Club/Planet Vibe? Extremely Likely

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Average Rating:   5 out of 5

Paula Kneale, Director at Hazelwood Nursery, Schools Out Club/Planet Vibe responded to this review on 31 Mar 2018:

Thank you so much for your continuing support and we very much value your feedback.

Nothing but good things to say about Hazelwood. Our daughter loves the time she spends there and she has really developed under the supervision of some very dedicated aunties. It's a really friendly and relaxed environment but with the structure in place to learn and enjoy learning. Our daughter leaves for school this year but our son will hopefully be taking her place!

How likely would you be to recommend Hazelwood Nursery, Schools Out Club/Planet Vibe? Extremely Likely

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Average Rating:   4.7 out of 5

Paula Kneale, Director at Hazelwood Nursery, Schools Out Club/Planet Vibe responded to this review on 05 Apr 2018:

Thank you so much for reviewing the nursery and your great feedback which we value.

My son has attended Hazelwood nursery for the past three years and I would strongly recommend this nursery to fellow parents. It is a nursery that has a lovely, warm and welcoming feel to it with caring and attentive staff. My son has very much flourished during his time here in relation to all aspects of his development and especially in areas such as increasing his self-confidence, his emerging knowledge of the world, attention given to phonics, preparation for starting school and developing strong relationships with his peers. He runs into nursery every morning excited about what he will be doing in the action-packed days planned by the staff and the activities are very much reflective of the early years foundation curriculum. In particular, my son is experiencing some difficulties in his developing speech and the staff have been attentive in their assessment of this and have facilitated a referral to appropriate agencies as well as supporting related activities to this during nursery time.

How likely would you be to recommend Hazelwood Nursery, Schools Out Club/Planet Vibe? Extremely Likely

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Average Rating:   4.8 out of 5

Paula Kneale, Director at Hazelwood Nursery, Schools Out Club/Planet Vibe responded to this review on 27 Mar 2018:

Your feedback and support is always appreciated and thank you for taking the time to share this in the public domain.

My daughter has been attending Hazelwood since she was 10 months old and is now 4. I would wholeheartedly recommend this nursery. It's a wonderfully warm and homely environment.
The nursery offers such a variety of experience and my daughter does so much more in a day at nursery than I could ever offer at home. The staff are super organised, they treat each child as the individual they are and they work incredibly hard.
My daughter has a great little gang of friends (she includes 'the Aunties' in this) that she has moved through the nursery with, is stimulated and curious and I think that by the time school comes around she will be well prepared (although very reluctant to move on).
The kids eat very well at nursery and get regular fresh air and exercise. My daughter's key workers are stars, obviously know her very well and probably don't realise just how much they support me as well as my daughter! I can't thank them enough for all they have done for us. I will weep when she leaves!

How likely would you be to recommend Hazelwood Nursery, Schools Out Club/Planet Vibe? Extremely Likely

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Average Rating:   5 out of 5

Paula Kneale, Director at Hazelwood Nursery, Schools Out Club/Planet Vibe responded to this review on 22 Mar 2018:

Thank you for such a fabulous review and we very much value your support and feedback.

Our son attended Hazelwood nursery 1-2 days a week between 2012 and 2016 (from 9 months old up to school age) and now attends the Planet Vibe club during school holidays. Both facilities are excellent and - in my opinion - the staff are the best in their field. Our son loved the nursery and is always excited to attend the club. The fact that so many children remain in the nursery right up to school age (rather than transferring to a school nursery) and continue to use its after school/holiday club speaks volumes about how great it is! Hazelwood is really something special. The management and dedicated staff team run a very smooth ship - I'm always so impressed by how well ran and organised it is with excellent safeguarding for the children in their care. I have recommended the nursery & club to many of my friends as I can't speak highly enough of it. We feel very lucky to have such a fantastic facility on our doorstep.

How likely would you be to recommend Hazelwood Nursery, Schools Out Club/Planet Vibe? Extremely Likely

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Average Rating:   5 out of 5

Paula Kneale, Director at Hazelwood Nursery, Schools Out Club/Planet Vibe responded to this review on 22 Mar 2018:

Thank you for your wonderful review of the nursery, club and staff team and we are thrilled to hear your feedback.

My daughter has attended Hazelwood Nursery since she was 8 months old. The staff always make myself and my daughter so welcome each day she is there. The activities are varied each day based on the EYFS and there are always two activities which are ‘Child initiated’ daily.
We have just attended their open day which was fantastic. It was so lovely to see some of the activities my daughter would be involved in and you could clearly see the staff ‘Aunties’ work so hard at their jobs and enjoy what they do. I would highly recommend this nursery.

How likely would you be to recommend Hazelwood Nursery, Schools Out Club/Planet Vibe? Extremely Likely

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Average Rating:   5 out of 5

Paula Kneale, Director at Hazelwood Nursery, Schools Out Club/Planet Vibe responded to this review on 20 Mar 2018:

Thank you for such wonderful and appreciative feedback it is very much welcomed and we value your support as a family.

My daughter has been attending Hazelwood Nursery for three years now since she was 8 months old. I have never been anything other than delighted and impressed with the care she has received during this time.

There is a real family feel to the nursery, which is one of the main reasons we chose Hazelwood. The nursery staff are called "Aunties" making them feel like an extension of the child's family. The nursery is within the grounds of a converted house, which again helps to create a 'home from home' feel, especially important when your child is going into daycare early on.

Even though we recently moved out of the area, we didn't change to a closer, more convenient childcare provider, but made the decision to continue sending our daughter to Hazelwood as it simply exceeded all the other daycare options we had seen.

I can't reccomend them highly enough and will be incredibly sad when my daughter leaves for primary school this year

How likely would you be to recommend Hazelwood Nursery, Schools Out Club/Planet Vibe? Extremely Likely

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Average Rating:   4.8 out of 5

Paula Kneale, Director at Hazelwood Nursery, Schools Out Club/Planet Vibe responded to this review on 20 Mar 2018:

Thank you for taking the time to review us and we appreciate your feedback and support which is very valuable to the team and nursery.

My son has been going to Hazelwood Nursery for a year and a half so far - he loves it! The staff are kind, caring and knowledgeable on the needs and development trends of babies and young children. The standard of care is very high and I wouldn't hesitate to recommend this nursery to others.
I enjoyed seeing my son in his first carol concert at Christmas and taking him to out of nursery time events. An example is the recent Spring Time Extravaganza where there were lots of activities including a mobile farm where the children could pet the animals. The nursery recently arranged for some owls to visit the children and also a delivery of eggs so the children could see them hatch!
The nursery is keen to take part in charity events such as Children In Need and Jeans for Genes.
This is a friendly and welcoming nursery and I am glad my son has had the opportunity to have a place here.
Thank you to all at Hazelwood!

How likely would you be to recommend Hazelwood Nursery, Schools Out Club/Planet Vibe? Extremely Likely

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Average Rating:   5 out of 5

Paula Kneale, Director at Hazelwood Nursery, Schools Out Club/Planet Vibe responded to this review on 19 Mar 2018:

Thank you for taking the time to review the nursery. We truly appreciate your feedback and support.

Hazelwood staff are simply fabulous. So welcoming. Our little boy started with them in February at 10 months old and all through the settling process and since, all the under 2s team have been superb. 

They are so patient and helpful with our queries as first-time nursery parents. They have done so much to make him feel settled and really take time with him and then with us to talk about anything that arises: his food and drink intake, activities he has enjoyed each day or any observations they have. 
I really enjoy seeing just how many activities and trips outdoors the team do with the children. They work so hard and we really appreciate it. All the children are so happy, relaxed and stimulated with lots of activities in their care.

How likely would you be to recommend Hazelwood Nursery, Schools Out Club/Planet Vibe? Extremely Likely

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Average Rating:   5 out of 5

Paula Kneale, Director at Hazelwood Nursery, Schools Out Club/Planet Vibe responded to this review on 19 Mar 2018:

Thank you for such a wonderful review and your support which we very much appreciate.

Hazelwood Nursery has been fantastic with both of my boys since the ages of 10 months. They settled in well and loved all the staff. The activities they do with the children are fantastic and the staff are very friendly and tailor everything to each child's individual needs. We have had to leave the nursery due to moving to a different location and I am distraught and struggling to find a nursery where my kids are happy and the staff are so attentive just like at Hazelwood Nursery. I would highly recommend Hazelwood Nursery as it is a lovely family run nursery and not a big chain.

How likely would you be to recommend Hazelwood Nursery, Schools Out Club/Planet Vibe? Extremely Likely

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Average Rating:   5 out of 5

Paula Kneale, Director at Hazelwood Nursery, Schools Out Club/Planet Vibe responded to this review on 07 Sep 2016:

Thank you for your support. We very much appreciate you taking the time to rate the nursery and hope you are very happy in your new home.

We are attending nursery only once a week, but even from that short time spent there can't praise it enough!
My daughter started going to Hazelwood Nursery in September 2015 when she was about 14 month old. We were offered the settling down period which lasted about a month. LO was very curious about the whole thing, the nursery building itself, new toys, activities. She started feeding independently observing other children do so.
Aunties (that's how the nurseries staff are called, which is lovely) were very welcoming and were giving her a lot of reassurance all the time, also keeping up our regular routine (bottle feeding, dummy, sleep times).
They have sensory activities, story time, outdoor play, they go for a strolls in the buggies sometimes. They paint, do a messy plays, etc. Aunties are so loving and caring, they always give a cuddle to those children who are poorly. And they always tell how your child been today, how they ate and what they did. Highly recommend!

How likely would you be to recommend Hazelwood Nursery, Schools Out Club/Planet Vibe? Extremely Likely

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Average Rating:   5 out of 5

Paula Kneale, Director at Hazelwood Nursery, Schools Out Club/Planet Vibe responded to this review on 03 May 2016:

Thank you for such wonderful and personal feedback. It is very much appreciated.

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