66-68 Loughborough Road, West Bridgford, Nottingham NG2 7JJ
Owner: Kirsty Henshaw
Person in charge: Amy Hitchin (Manager)
Local Authority / Social Services: Nottinghamshire County Council
Number of Staff: 18
Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care
Total Places for Children: 99
Age Range: from 0 years to 5 years
Opening Days: Mon-Fri
Opening Hours: 0730-1800
When Closed: Bank Holidays
The Review Score of 8 (maximum of 10) for Hickory House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Hickory House in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.917 for Hickory House is calculated as follows: ( (11 Excellents x 5) + (1 Goods x 4) ) ÷ 12 Ratings = 4.917
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.051 Points relating to the number of positive Reviews for Hickory House is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 19.8 positive Reviews (99 registered maximum number of service users ÷ 5). 1 Reviews ÷ 19.8 Target = 0.051
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Hickory House has a Review Score of 8 (7.968)
Review submitted from a Website Submission by Ruth R (Mother of Child) on Tuesday 5 September 2017. Relates to September 2017.
Both of my children (aged 2 and 4) have been at Hickory House for the last 18 months and we are extremely pleased with everything about it. The staff are all great and take a real interest in all of the children. There is a great range of facilities including soft play, a sensory room and an indoor climbing frame room meaning that even when the weather is poor the children can get a change of environment and exercise.
Both of my children are extremely happy there, have made good friends and have very well supported at all times.
How likely would you be to recommend Hickory House? Extremely Likely