Queen of Hearts Nursery and Pre-School

122 Rockingham Road, Kettering NN16 9AG

Queen of Hearts Nursery and Pre-School, Kettering, Northamptonshire
Queen of Hearts Nursery and Pre-School, Kettering, Northamptonshire
Queen of Hearts Nursery and Pre-School, Kettering, Northamptonshire

Queen of Hearts Nursery School, in Kettering, offers a homely environment that is staffed and equipped for focused early years learning. Children are able to develop at their own pace, making the most of numerous play resources and staff who respect each individual.

Professionals are welcoming to both children and parents, looking to have a positive impact on each child's future potential, while helping clients to manage their busy itineraries.

Group: Treetops Nurseries Ltd

Person in charge: Carrie Goode (Principal)

Local Authority / Social Services: Northamptonshire County Council

Number of Staff: 23

Service Offered: Nursery School (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 90

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0800-1800

When Closed: Bank Holidays

Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.7 Queen of Hearts Nursery and Pre-School has a Review Score of 9.7 (9.742)

The Review Score of 9.7 (maximum of 10) for Queen of Hearts Nursery and Pre-School is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 26 Reviews over all time. This Average Rating is also the rating value for Queen of Hearts Nursery and Pre-School in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 19 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.742 for Queen of Hearts Nursery and Pre-School is calculated as follows: ( (232 Excellents x 5) + (70 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 306 Ratings = 4.742

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 5 Points relating to the number of positive Reviews for Queen of Hearts Nursery and Pre-School is based on 19 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 18 positive Reviews (90 registered maximum number of service users ÷ 5). 19 Reviews ÷ 18 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    20
  • Good
    6
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Queen of Hearts Nursery and Pre-School?

  • Extremely LIKELY
    24
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Queen of Hearts Nursery and Pre-School

  • Mother of Child
    22
  • Father of Child
    3
  • Grandfather of Child
    1

Our children are well cared for and supported by all the nursery staff, they enjoy their time there and their development is monitored and assessed, and they are working to their own level. Both children are happy at the nursery and enjoy the activities and their time there.

How likely would you be to recommend Queen of Hearts Nursery and Pre-School? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My daughter absolutely loves coming to Queen of Hearts Nursery and Pre-School. She has gained so many new skills and is learning so much while there. Her confidence has soared since she started. All the staff are so friendly and engaging and my daughter has a great bond with them!

How likely would you be to recommend Queen of Hearts Nursery and Pre-School? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I can't think of anywhere else I would want to send my children. The staff are friendly, caring, yet professional. The nursery itself is light, airy and immaculately kept. Activities are varied and enjoyable. Nothing is too much trouble. My only issue is that my children have to leave when they are 5. Queen of Hearts Nursery and Pre-School, can you please extend your age range to 16??

How likely would you be to recommend Queen of Hearts Nursery and Pre-School? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I knew Queen of Hearts Nursery and Pre-School was right for my daughter the minute I walked through the doors. The staff were so welcoming and it was beautifully presented. My daughter has settled extremely well and is always so excited to go into the nursery. I am really pleased with the progress she has made because the staff go above and beyond to make learning fun as well educational. I am so excited her future at Queen of Hearts.

How likely would you be to recommend Queen of Hearts Nursery and Pre-School? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter started at the nursery last September, she is very settled and has made lots of friends. She has thrived with the help of the wonderful staff members, developing her knowledge. She has developed her confidence and independence, hopefully preparing her for big school in September.

How likely would you be to recommend Queen of Hearts Nursery and Pre-School? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

My 2 year old loves nursery although we sometimes have a few tears on drop off. I always love spying on him on pick up, watching him playing and having so much fun. I didn't intend on sending him anywhere else other than Queen of Hearts Nursery. The layout is great and every time he has moved to the next level I have noticed him enjoying his time there even more. All the staff are very friendly and helpful and my son loves them. What more could you want?

How likely would you be to recommend Queen of Hearts Nursery and Pre-School? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Good

Value for Money: Good

Queen of Hearts Nursery has really helped my son to come out of his shell. Since he has started, we have noticed a huge improvement in his language and also his social skills in regards to his peers. The nursery offers lots of different activities so I know he is learning through play. The garden is fantastic.
The staff make me feel that my son is cared for to the highest standards and he tells me how much he likes them. I would strongly recommend this brilliant nursery!!

How likely would you be to recommend Queen of Hearts Nursery and Pre-School? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter has been attending the nursery for just over a year now and she has come on leaps and bounds with her confidence and knowledge. The nursery is such a warm setting and all the staff are friendly. My daughter loves it and talks about all the fun activities she does, especially the dance singing, French and Spanish lessons. The outside play area is great. The cook is brilliant and my daughter gets at least one hot meal a day with fruit snacks which are healthy and balanced. The nursery have been great with her dietary requirements.

How likely would you be to recommend Queen of Hearts Nursery and Pre-School? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Good

Activities: Excellent

Staff: Good

Food / Nutrition: Excellent

Management: Good

Cleanliness: Good

Safeguarding: Satisfactory

Value for Money: Satisfactory

My daughter started at Queen of Hearts Nursery in June 2016 and due to this being my first child I felt very guilty leaving her to go to work. However, the staff made this so much easier with how caring and helpful they were. Nothing is too much trouble and they are so pleasant when you call to check on your child or email across. She loves going to nursery and has special bonds with her key carers and children in her section. The staff are brilliant and the surroundings, gardens and activities they do with the children is lovely. My daughter has come on leaps and bounds since joining and this is down to such amazing staff, who I know genuinely care about her well-being and development.

Brilliant nursery!! Can't fault it.

How likely would you be to recommend Queen of Hearts Nursery and Pre-School? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Good

Value for Money: Good

This is such a lovely nursery! My daughter has attended for over a year now and will continue until she goes to school. She has learnt and continues to learn so much. I would highly recommend the Queen of Hearts.

How likely would you be to recommend Queen of Hearts Nursery and Pre-School? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My daughter started at Queen of Hearts last month and we have been extremely impressed with the nursery from the beginning. All the staff are so friendly and welcoming, the environment is extremely homely and the outdoor space is brilliant! She absolutely loves going to nursery already!!

How likely would you be to recommend Queen of Hearts Nursery and Pre-School? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

Would definitely recommend this nursery to anyone looking for quality childcare. My son has been going for 18 months and has come on so much with his development and nursery has definitely bought him out of his shell! He is also more than happy about going to nursery and all the staff are friendly and fab!

How likely would you be to recommend Queen of Hearts Nursery and Pre-School? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

A welcoming nursery that provides nurturing and fun care. Both my children have attended this nursery and have thrived in their care. Management are supportive and welcoming, any issues raised have been dealt wth quickly and efficiently. They have understood my children well, and I would recommend this provision.

How likely would you be to recommend Queen of Hearts Nursery and Pre-School? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Excellent

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

Lovely friendly staff and the garden sold it to us over a year ago. Lots to do with messy play. Chefs food is great and they log how much they eat and nappy changes. My daughter is very happy there and I recommended it to my friend and they have joined also. Only down fall is the carpark, it's hard getting in and out, best to get there early for a space.

How likely would you be to recommend Queen of Hearts Nursery and Pre-School? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Satisfactory

This nursery has been amazing! My daughter has never been away from me and they have put their hearts and kindness into helping her settle and feel as though she is in a safe place when I am not around. They have gone above and beyond my expectations of helping both my daughter and I settle to this big change of going to nursery!They always have smiles on their faces and and reassure you everything will be fine. Truely amazing group of people so happy I found this nursery!!

How likely would you be to recommend Queen of Hearts Nursery and Pre-School? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Sonia Harvey, Marketing & Events Manager at Queen of Hearts Nursery and Pre-School responded to this review on 03 Mar 2017:

Many thanks for your review!

My child thoroughly enjoys his time at the nursery. His confidence has grown lots and he has learnt so many new skills. All credit to the staff.

How likely would you be to recommend Queen of Hearts Nursery and Pre-School? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Poor

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Good

Value for Money: Good

Since attending the nursery in July my daughter has gone from strength to strength. After a week she wanted to feed herself constantly, she is far more vocal than other children we know at her age, her understanding of language is above her age group and in general, she seems to grasp things a lot better. All of which I put down to the staff and the level of attention and support they are given.

How likely would you be to recommend Queen of Hearts Nursery and Pre-School? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Good

Food / Nutrition: Excellent

Management: Good

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Excellent

My daughter started in September 2016 and has already learnt so much. Queen of Hearts is helping to nurture my daughter into the little grown up she is becoming. She loves going and shows me what they have been up to. Highly recommended adapt learning to her needs and desires.

How likely would you be to recommend Queen of Hearts Nursery and Pre-School? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My son attends this nursery and loves it here, he has come on in leaps and bounds with his learning in language, numbers and dancing. They teach as well as having so much fun, my son frequently speaks fondly of all the staff (and children), he always eats better here than he does at home (by some miracle!) They put on shows and include parents in the child's learning as well as inviting grandparents in for special days too. If I ever have any concerns with my child the staff have always been exceptionally helpful for example my son's speech was slower than most but these guys worked with him and myself to make improvements and it showed. I couldn't recommend this nursery highly enough. Lovely setting and garden to play in too.

How likely would you be to recommend Queen of Hearts Nursery and Pre-School? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter loves going to nursery at QOH! She has formed special bonds with the lovely team in her room. I always feel like I am being listened to and that the staff care about my daughter. I have no negative comments, the nursery is exceptional.

How likely would you be to recommend Queen of Hearts Nursery and Pre-School? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

We're very happy with the very professional way of taking care of our son. Staff are very friendly and we think this is the best nursery in the town.

How likely would you be to recommend Queen of Hearts Nursery and Pre-School? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Friendly, accommodating, very good staff who assist with my child's needs. Good food. Clean environment. Good for preparing for school.

How likely would you be to recommend Queen of Hearts Nursery and Pre-School? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Learning: Good

Care: Excellent

Staff: Excellent

Management: Good

Safeguarding: Good

My little boy absolutely loves Queen of Hearts nursery! Since starting in October his confidence has grown and he asks if he can go to nursery and when I tell him he can, It is obvious he adores all of the staff, all of whom I have found to be helpful and friendly. I cannot recommend this nursery enough and when the time comes we will be sending our second child here without hesitation.

How likely would you be to recommend Queen of Hearts Nursery and Pre-School? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Sonia Harvey, Events & PR Manager at Queen of Hearts Nursery and Pre-School responded to this review on 29 Jan 2016:

Thank you for your review. It is great to hear how much your son is enjoying his time at nursery.

My husband and I are very pleased with Queen of Hearts. They look after our boys needs very well and are very supportive. All of the staff are very friendly and look after my two boys very well. My boys are always so happy to go and are full of beans and excitement when I pick them up.

How likely would you be to recommend Queen of Hearts Nursery and Pre-School? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Sonia Harvey, Events & PR Manager at Queen of Hearts Nursery and Pre-School responded to this review on 26 Jan 2016:

Thank you for your your review, we are pleased to hear you are so happy at our nursery.

The staff at Queen of Hearts are absolutely fantastic, our daughter always receives a warm and loving reception from all the nursery staff practitioners. Since she started she has really come out of her shell, and her speech and numeracy has vastly improved.
There's always different activities going on to keep the little ones busy. There's a beautiful garden for those days when it's lovely and sunny and even a Christmas party that Santa attends. There's open days they do throughout the year, which is a must for those who want the best place for there little ones.

How likely would you be to recommend Queen of Hearts Nursery and Pre-School? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Sonia Harvey, Events & PR Manager at Queen of Hearts Nursery and Pre-School responded to this review on 20 Jan 2016:

Many thanks for your review, it is lovely to hear how well your daughter is developing at The Queen of Hearts Nursery.

Fantastic welcome! Beautiful Building and Fantastic Garden area!!!!
The staff are really, really friendly when I come to collect my granddaughter, she has always had so much fun and always loves going in.

How likely would you be to recommend Queen of Hearts Nursery and Pre-School? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Excellent

Care: Good

Activities: Excellent

Staff: Good

Food / Nutrition: Good

Management: Good

Cleanliness: Excellent

Safeguarding: Good

Value for Money: Good

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