Busy Bees at Derby Heatherton

Hollybrook Way, Heatherton Village, Littleover, Derby DE23 3TZ

Busy Bees at Derby Heatherton, Derby, Derbyshire
Busy Bees at Derby Heatherton, Derby, Derbyshire
Busy Bees at Derby Heatherton, Derby, Derbyshire

Busy Bees at Derby Heatherton has spacious and open plan rooms that are ideal for early years development, complemented by free-flow access to outdoor play areas and an exciting discovery garden.

An experienced team are dedicated to supporting each child as an individual, making sure the environment is homely and building good relationships and communication with parents.

Daily feedback, progress reports and learning journeys are compiled, while the team take pride in their health and safety standards.

Group: Busy Bees Nurseries Ltd

Person in charge: Jessica Fearon (Nursery Manager)

Local Authority / Social Services: Derby City Council

Number of Staff: 35

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 107

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0800-1800

When Closed: Christmas Day, Boxing Day & New Years Day

Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.1 Busy Bees at Derby Heatherton has a Review Score of 9.1 (9.146)

The Review Score of 9.1 (maximum of 10) for Busy Bees at Derby Heatherton is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 13 Reviews over all time. This Average Rating is also the rating value for Busy Bees at Derby Heatherton in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 10 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.679 for Busy Bees at Derby Heatherton is calculated as follows: ( (108 Excellents x 5) + (46 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 156 Ratings = 4.679

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.467 Points relating to the number of positive Reviews for Busy Bees at Derby Heatherton is based on 10 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 21.4 positive Reviews (107 registered maximum number of service users ÷ 5). 10 Reviews ÷ 21.4 Target = 0.467

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    10
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Busy Bees at Derby Heatherton?

  • Extremely LIKELY
    11
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Busy Bees at Derby Heatherton

  • Mother of Child
    11
  • Father of Child
    2

My son has been at Busy Bees since he was nine months old. He has gone from the baby room right through to preschool. Staff are very welcoming and friendly.
My son has developed well through his time at nursery and is achieving all his major milestones. Busy Bees have a good range of age-appropriate resources and have recently had a complete re-vamp so it all looks very clean fresh and child-friendly.
Parent partnership has developed massively in the years my child has been at nursery, but I believe this area could be improved further.
The manager is very approachable and does a fantastic job of maintaining the nurseries high standard.

How likely would you be to recommend Busy Bees at Derby Heatherton? Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Excellent

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

We have started nursery since my baby girl was 7 months. Through the past 3 months my child does not only seem very happy and developing well, but I also feel that she is very well cared about and observed. I really appreciate the staff's dedication and time to comment on Parent's Zone about my baby's day, and advice on what to do next to help her with development. I would definitely recommend this nursery to other parents.

How likely would you be to recommend Busy Bees at Derby Heatherton? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

I feel very happy dropping my daughter off in the morning knowing that she will be well cared for.

I always appreciate the comprehensive feedback when I pick my daughter up.

I sometimes feel there is a shortage of staff in the morning.

How likely would you be to recommend Busy Bees at Derby Heatherton? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Good

Cleanliness: Excellent

Safeguarding: Good

Value for Money: Good

The staff have been brilliant since day 1 when my daughter would cry and not eat anything. They have supported her well and we can see a massive difference in her confidence.

How likely would you be to recommend Busy Bees at Derby Heatherton? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Good

Value for Money: Satisfactory

I'm writing to express my gratitude for all the support, flexibility, creativity, working in partnership, open and regular communication from the manager at Heatherton.
My son has been at the nursery since January 2016 and although he has been a child who gets upset when coming into nursery, he has been particularly upset/emotional since being in the toddler room.

However, after expressing my concern to the manager she has been amazing. She has listened and we worked in partnership to address the challenges.
She has been open to suggestions I have made and gone the extra mile to help settle my son.

The staff in the toddler room have worked with the manager and I too also think of ways to combat my son's anxiety related to nursery.
These methods have involved a lot of home/nursery working, photos, visits amongst using the strengths of staff.
My son is still not settled, but I wanted to take this opportunity to express how grateful I am for the input to date.

How likely would you be to recommend Busy Bees at Derby Heatherton? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

Currently, my experience with this nursery has only been for a couple of weeks, in which my 9 month old daughter has been settling in. Obviously being new has been stressful to her and the nursery, but the carers, as well as management, have been very supportive in helping her settle in. The environment is good and clean with excellent communication and co-operation amongst staff.

How likely would you be to recommend Busy Bees at Derby Heatherton? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

We are very pleased with the care and teaching our child receives whilst at nursery. All of the staff are friendly and welcoming and will always try to help if there is a need to. They offer a range of activities that keep our daughter engaged and she always seems happy to have been there.

How likely would you be to recommend Busy Bees at Derby Heatherton? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Satisfactory

Management: Good

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Great staff and atmosphere. Layout is great for my baby. We started at 4 months old and they have accommodated all his needs and requirements when I requested. He is meeting all his development milestones thanks to the staff.

How likely would you be to recommend Busy Bees at Derby Heatherton? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Our child has improved greatly since attending nursery. She has benefitted from the structure provided by the nursery staff. Her communication skills with other children and staff have helped her development.

How likely would you be to recommend Busy Bees at Derby Heatherton? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Excellent service. My daughter has settled in really well. Staff are so accommodating and would recommend. Thank you. :)

How likely would you be to recommend Busy Bees at Derby Heatherton? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

After visiting other nurseries in the area there was no question about where my child would go.
From 8 months to 4 years she has had an amazing journey.
Unique needs have always been met and nothing is ever too much trouble. She has strong bonds with her key person and they have helped her to develop and excel. She has developed a positive relationship with everyone as she has moved through the nursery.
Catering to own routines is a strong point, I felt very confident leaving them responsible for my child.
Pre-school offers her exciting activities every day and there are lots of wonderful resources to help keep her engrossed. The outside area is also absolutely fantastic! I can't wait to hear lots of feedback soon at her parents evening.
I can't praise the manager enough and the rest of the senior team for their confidence, reassurance and professionalism. They are all absolutely fabulous at what they do.
Meals are all freshly prepared and there's a huge variety on the menu.

How likely would you be to recommend Busy Bees at Derby Heatherton? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Staff do a fantastic job with my boy, very personable and easy to get along with. My son is always smiling when I collect him. They are always helping him progress and develop as he should be and are very attentive to his needs. Updates on their online system are great. The chef provides a great variety of meals. My son eats very well here. Overall very happy with my sons time here so far, and the fees have just reduced!

How likely would you be to recommend Busy Bees at Derby Heatherton? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

After removing my youngest child from another nursery and placing him in Busy Bees, it finally put my mind at rest while out at work.

Both of my children have attended this nursery and I have been happy throughout with the care received.

Everything I have asked for has been stuck too, such as certain sleeping times.

How likely would you be to recommend Busy Bees at Derby Heatherton? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

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