Serpentine Nursery School Ltd

Waterdell House, 3 Burlington Road, Buxton SK17 9AR

At Serpentine Nursery School Ltd children are kept safe, form strong relationships with their dedicated key person and learn so much.

Serpentine Nursery has a strong local reputation, with a team who are dedicated to continually developing their services to families.

Owner run since opening in 1982, Serpentine Nursery prides itself on its high-quality staff and good retention. All staff are qualified to Level 3 plus, they regularly increase and update their training, especially First Aid and Safeguarding.

They have robust policies and procedures ensuring that the nursery team is efficiently run for the benefit of families.

Visitors very welcome, just ring to arrange a time or email for the brochure.

Strengths are:

* Care and concern for every family as individuals
* a well-adapted building over 2 floors, and 3 large outdoor play areas.
* a brilliant team who are well qualified, experienced and provide a carefully planned education programme for each individual child's needs
* excellent use of the local environment, centrally placed to make the most of Buxton

Babies and toddlers:

* have a dedicated floor upstairs,
* 4 rooms with baby room separate from busy toddlers
* messy playroom for busy messy fun and meals
* soft play and exploratory play also quiet sleep area
* the messy room doubles as a tranquil lunch room where practitioners spend time with children to carefully develop good manners, healthy eating and a sense of fun with friends
* dedicated professional staff with a range of ages and experience.
* sensory room with a good range of varied equipment.
* daily outdoor experiences: a walk, a toddle or a trip in one of the special prams
* baby play area in the garden
* immaculate baby change area

Owner: Deborah Dillon

Person in charge: Emma Gardner (Manager)

Local Authority / Social Services: Derbyshire County Council

Number of Staff: 30

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 57

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0800-1800

When Closed: Bank Holidays & 1 week at Christmas

Fees Guide: Variable day/session rates

Admission Information: None - Detailed brochure available


They have 3 parking spaces in the off-road car park at the front of nursery.


The Review Score of 8.1 (maximum of 10) for Serpentine Nursery School Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Serpentine Nursery School Ltd in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 5 for Serpentine Nursery School Ltd is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.088 Points relating to the number of positive Reviews for Serpentine Nursery School Ltd is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 11.4 positive Reviews (57 registered maximum number of service users ÷ 5). 1 Reviews ÷ 11.4 Target = 0.088

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.1 Serpentine Nursery School Ltd has a Review Score of 8.1 (8.088)

Average Ratings

  • Excellent
  • Good
  • Satisfactory
  • Poor
  • Very Poor
  • Don't Know

How Likely are the Reviewers to Recommend Serpentine Nursery School Ltd?

  • Extremely LIKELY
  • Likely
  • Don't know
  • Neither Unlikely or Likely
  • Unlikely
  • Extremely UNLIKELY

Reviewer Connection to Serpentine Nursery School Ltd

  • Mother of Child

Serpentine Nursery has a committed staff team who are well trained, know their jobs and are friendly and professional with parents and children. There is continual review and development of facilities and activities. The theming goes across many developmental areas and the atmosphere is one of happy, stimulated children. Communication from the nursery to parents is excellent and they are always open to discussion. Given the increasing funding constraints on this sector, what they offer is first-rate and we are very happy with it.

How likely would you be to recommend Serpentine Nursery School Ltd? Extremely Likely

Overall Standard

Facilities / Outside Space


Resources / Equipment / ICT




Food / Nutrition




Value for Money

Average Rating:   5 out of 5

Emma Gardner, Nursery Manager at Serpentine Nursery School Ltd responded to this review on 12 May 2017:

Thanks JP for your review. We are so pleased that you are happy with the care that your child receives. We are passionate about providing excellent care and education that is constantly developing and also caters for children's individual needs! Thanks for your review :)

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April 2014

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