Kids Planet Hanford

Church Lane, Stoke-on-Trent ST4 4QD
Review Us
10 73 Reviews
  • Kids Planet Hanford, Stoke-on-Trent
Kids Planet Hanford, formerly Hanford Day Nursery, is based in Stoke-on-Trent, Staffordshire.

The qualified team provides the highest quality of childcare. With more than 50 years of experience, they have the knowledge to ensure that children gain the most from their time at the nursery.

The caring team takes care of children between the ages of 0-5 years. This allows you to focus on your own life, safe in the knowledge that your child is learning in a welcoming environment. Kids Planet Hanford is also a Udeskole accredited nursery.

Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care

Group/Owner

Person in Charge

  • Hayley Gilford (Manager)

Number of Childcare Staff

  • 40

Total Places for Children

  • 112

Age Range

  • from 0 years 6 months
  • to 5 years 0 months

Funding & Fees

  • Various funding accepted (15 and 30 hours). We offer, Sibling discount, NHS discount, Tax Free Childcare. Rates vary by location/nursery setting.
    Please get in touch with the nursery for our most up to date fees and availability.

Opening Times

  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00

When Closed

  • Bank Holidays
10

Kids Planet Hanford has a Review Score of 10 (9.970) out of 10, based on 31 reviews in the last 2 years.
Over all time Kids Planet Hanford has 73 reviews.

Overall Experience
  • 63
  • 9
  • 0
  • 0
  • 1
Date Published
  • 73
  • 9
  • 24
  • 31
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Reviewer Connection to Kids Planet Hanford
  • 64
  • 7
  • 1
  • 1
Total of 73, showing 61-73
Review from Leanne A (Mother of Child) published on 11 August 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The nursery is great and my children really enjoy coming.
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Review from S S (Mother of Child) published on 11 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fabulous nursery, all staff are friendly and informative, nothing is ever too much. The app is great to keep up to date with what my child is doing. My child has made great progress and many new friends.
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Review from Laura N (Mother of Child) published on 11 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are all really friendly and helpful. The nursery is really clean and the children's resources look brilliant.
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Review from Francesca E (Mother of Child) published on 11 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
There are not enough words to describe how amazing the team in Tots are. My daughter is so happy and settled and it's all down to the superb care she receives there.
In particular, these last few weeks whilst recovering from hospital treatment, the team have been so supportive to me. I can't thank
them enough.
Thank you, thank you, thank you.
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Review from Katie C (Mother of Child) published on 11 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A fun-filled nursery with numerous learning opportunities.
Happy, helpful and approachable staff who have a lovely manner with the children.
Great communication with parents.
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Review from E Y (Mother of Child) published on 11 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My child is in the most fabulous care here at Kids Planet in Hanford. The staff are amazing with her and are always so friendly and informative.
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Review from Roisin N (Mother of Child) published on 11 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My child is always happy and content when leaving nursery. No requests are a problem.
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Review from K E (Mother of Child) published on 11 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The girls in the room are amazing with my little girl. She loves nursery.
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Review from Vicki C (Mother of Child) published on 21 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very pleased with the nursery as a whole, the investment that Kids Planet is making is starting to show and can only benefit the care and development of the children. Our daughter has a wonderful experience here and a great bond with all the wonderful staff.
There have been a lot of changes
since the takeover but it's great that it hasn't impacted on our daughter's care and it's great that the staff have remained there too.
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Review from Ross B (Father of Child) published on 1 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Extremely friendly staff and always feel reassured when our son is here.
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Review from Kelly H (Mother of Child) published on 27 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little boy started nursery after Covid-19 calmed down in October 2021. I was very nervous about him going but being the outgoing little boy he is, he loved nursery from the beginning. One staff member took him on his settling in days and has obviously made him feel so welcome there as he always speaks
of her. His carer who my son also talks about, says he plays with them and likes them very much. He absolutely loves nursery, he loves to be around other children and thrives in this environment. He loves water, cars and trucks and tells me most days that he's played with these, even though I'm sure he doesn't! I'm very happy with how my son is getting along here and I love to hear about his day.
Reply from Jane at Kids Planet Hanford
Thank you for taking the time to leave a review, it is appreciated!
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Review from B C (Mother of Child) published on 23 March 2022 Submitted via Website • Report
Overall Experience 1.0 out of 5
We have recently moved our son from Kids Planet Hanford. My son is 2 and was in the Explorers room. The staff were not welcoming, appear uninterested in being there, and always gave generic handovers. When his key worker changed, we weren’t told, nor she did make contact to introduce herself.
We never
knew what my son had been up to that day, he hasn’t come home with one piece of work in his time in that room. We never receive any updates on his milestone or development. The only communication was the monthly invoice email when they wanted their fees paying.
He would come home in different nappies that we have provided the nursery with. Who’s they are and where ours got used. No idea.


My son's 2nd birthday, we sent in a cake for him to share with his friends. At pick up, my husband asked if he had a good day and if everyone liked the cake. The response he got was ‘what cake’. My husband had to remind them again it was our son's birthday. The staff member responded with ‘oh they can have it tomorrow’. My son doesn’t attend on Wednesdays, which you would think his key worker would know. But for me, that wasn’t the point. The point was it was his birthday that day!
We also later found out that week, that my son and the other kids never even got the cake in the end anyway and the staff ate it! I am beyond disgusted.
We decided to pull our son from this setting and we gave the nursery the required notice period as per our contractual agreement, however as I had escalated the issues to the area manager, we weren’t required to full fill this and my son only did 2 weeks before he moved to a different nursery.


Even on my son's last day, he was handed over, with absolutely nothing, no work he had completed, no development records and none of the items we had provided, nappies etc. They ‘didn’t have chance’ to get it together. Given the circumstances, you would think staff would have double checked to make sure everything were collected and ready - to make up for the precious lack of complacency shown on multiple occasions.
If these could not be collected together in preparation for this last day then there is seriously something not right with the nursery.
No work to show for his time there.
No photos of the ‘fun’ he had.
No development checks of his milestones or achievements.
Heartbreaking as a parent. Concerning as an educator, myself.

Reply from Hayley Gilford at Kids Planet Hanford
I’m sorry to read about your experiences at our site at Hanford. The nursery is aware of your concerns and we addressed this through our complaints procedure. We welcome feedback and have an open-door…read more
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Review from Fiona R (Mother of Child) published on 26 October 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little boy is of a sensitive nature and can be misunderstood; I know that Hanford Day nursery always ensured his needs were cared for whilst ensuring that any incorrect behaviour was highlighted to him and similarly other little characters.


He loved attending so much and built up a circle of

friends with both his carers and peers. He even asked to come in when he was clearly poorly which, only demonstrates just how cared for he felt and still likes to visit his teachers when we drop-off and pick-up his sibling now he's at school.


She equally enjoys nursery and is a completely different character to her brother however, I know that she is cared for and is also corrected whenever an occasion arises taking into account her uniqueness.


Leaving a child or children with an organisation can be very upsetting and I remember the care and consideration that went into reassuring me!


I have absolutely no hesitation in recommending Hanford Day Nursery as a caring and nurturing environment!

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Current Review Score: 10.0 (9.970)

Overview of Review Score

The Review Score of 10 (9.970) out of 10 for Kids Planet Hanford is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 31 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.970 for Kids Planet Hanford is calculated as follows: ( (360 Excellents x 5) + (11 Goods x 4) ) ÷ 371 Ratings = 4.97
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Kids Planet Hanford is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 112 number of registered child places is 22.4, which has been reached with 31 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

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Meet the Team (1)

Hayley

Hayley Gilford

Job Title: Nursery Manager Joined: 2005

Hayley has worked at Kids Planet Hanford for over 15 years.
She holds a level 4 qualification in childcare and management.
Hayley has a wealth of knowledge.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Kids Planet Hanford to verify any information. View our terms and conditions. Kids Planet Hanford has an Enhanced Service - more info.