Big Robins Nursery

Burton Bank Lane, Burton Manor, Stafford ST17 9JW
9.2 71 Reviews
  • Big Robins Nursery, Stafford

Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Owner

  • Robin Sanders
  • Privately Owned

Person in Charge

  • Robin Sanders (Director)

Number of Childcare Staff

  • 15

Total Places for Children

  • 64

Age Range

  • from 0 years 2 months
  • to 5 years 0 months

Funding & Fees

  • Contact for current fees

Opening Times

  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00

When Closed

  • Bank Holidays & Christmas
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9.2

Big Robins Nursery has a Review Score of 9.2 (9.164) out of 10, based on 7 reviews in the last 2 years.
Over all time Big Robins Nursery has 71 reviews.

Overall Experience
  • 67
  • 4
  • 0
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Date Published
  • 71
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  • 7
  • 64
Reviewer Connection to Big Robins Nursery
  • 49
  • 13
  • 4
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 71, showing 21-40
Review from K B (Mother of Child) published on 9 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My child has been going to Big Robins Nursery now for 2 years and we cannot fault them. The children are really well cared for and the quality of provision is exceptional. They are really good at supporting the children with their individual needs and work closely with parents to make decisions and
support. Compared to other nurseries around as well it is really good value for money for the provision they provide. We cannot fault Big Robins Nursery and all the staff are amazing!
Reply from Emma Ludford, Deputy Manager at Big Robins Nursery
Thank you for such a lovely review. We are always here to support yourselves as well as your daughter. I will pass this on to the staff too.
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Review from K E (Father of Child) published on 9 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My child has been with Big Robins Nursery since he was 18 months old and has just graduated for primary school. The staff couldn’t have done a better job with him, he has developed socially and his confidence has grown massively. Staff are friendly and go above and beyond for the children. The graduation
and memory book which they gave to my son was an extra special touch which we were really pleased with. Our second son is now at Big Robins and we have no intentions of moving him because Big Robins is a fantastic nursery.
Reply from Emma Ludford, Deputy Manager at Big Robins Nursery
Thank you so much for such a lovely review. He is going to be missed! I will pass this on to the staff also.
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Review from Emma F (Mother of Child) published on 9 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been going here since he was 9 months old (now 18 months) and although he only goes 2 days a week he settled in so quickly. Whenever I pick him up he’s always in such a good mood and seems to have had a great day. They do lots of different activities every day and the staff genuinely make
an effort to get to know all the children. It’s a great nursery with a fantastic team and I'd recommend it to anyone!
Reply from Emma Ludford, Deputy Manager at Big Robins Nursery
Thank you so much for such a lovely review. I will pass this on to the staff also.
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Review from Alex G (Mother of Child) published on 29 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our son has been attending Big Robins Nursery for eighteen months now and we couldn’t be happier. The warm, welcoming and supportive environment we felt when we initially took a look around the nursery is always demonstrated. Big Robins Nursery and the team are approachable, knowledgeable and most importantly
they genuinely care about the well-being of each and every child. Our son loves going to Big Robins Nursery, they make every day enjoyable and we’ve seen a massive leap forward in his development. Oh and he loves the dinners, actually more than his dinners at home. I honestly couldn’t recommend this nursery enough. From day one they have delivered exactly what we were hoping for and I just love that we feel so confident our son is happy, safe, stimulated and loving his Big Robins Nursery life.
Reply from Emma Ludford, Deputy Manager at Big Robins Nursery
Thank you so much for such a lovely review, I will pass this on to the staff. It means a lot. Thank you.
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Review from Dani C (Mother of Child) published on 16 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Big Robins Nursery are a fabulous nursery who put the safety and care of the children first. They go above and beyond what I expect from them and are always a pleasure to speak with. My children love their teachers and the teaching is always current and imaginative. I wouldn’t send my children anywhere
else.
Reply from Emma Ludford, Deputy Manager at Big Robins Nursery
Thank you so much for such a lovely review. This means a lot.
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Review from Amy S (Mother of Child) published on 16 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't praise the director, the team and the nursery enough! My little girl has settled in so well with their help and support. I was nervous about returning to work and sending my daughter to nursery, especially during Covid-19. They put me and my daughter at ease straight away, I feel she is safe
and looked after to the highest standard! I would highly recommend to any parent in Stafford.
Reply from Emma Ludford, Deputy Manager at Big Robins Nursery
Thank you so much for such a lovely review. This means a lot.
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Review from Josie C (Mother of Child) published on 16 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We love Big Robins Nursery. My daughter has been going since she was eight months old, she is now four years old and about to move to school. She loves it there. They are such a lovely family oriented nursery. The best nursery in Stafford. We are grateful for all the staff there.
Reply from Emma Ludford, Deputy Manager at Big Robins Nursery
Thank you so much for such a lovely review. This means a lot.
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Review from Nina Y B (Mother of Child) published on 16 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot recommend this nursery enough, the director and his staff are very friendly and great with our son! Very informative, professional and have been fantastic throughout Covid-19. The facilities are always clean and tidy, with an excellent outdoor play area and our son always thoroughly enjoys
the food.
Reply from Emma Ludford, Deputy Manager at Big Robins Nursery
Thank you so much for such a lovely review. This means a lot.
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Review from Louise F (Mother of Child) published on 16 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Big Robins Nursery has done wonders for my son's development and he enjoys attending. Big Robins Nursery are constantly completing new and exciting activities each day with my son and all the staff are very pleasant.
Reply from Emma Ludford, Deputy Manager at Big Robins Nursery
Thank you so much for such a lovely review. This means a lot.
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Review from Daniel L (Father of Child) published on 15 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot thank this nursery enough! All the staff are all so welcoming and have been doing such an amazing job throughout Covid-19. My daughter really enjoys going to this nursery and is always talking about staff names at home. She will be moving into the next room soon so we look forward to seeing
how much more she develops. An amazing team! I wouldn’t want my daughter anywhere else!
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Review from Michelle W (Mother of Child) published on 9 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited a number of nurseries before I found Big Robbins, they were so good with settling my child into the nursery and he enjoys his days there. Management and staff are all great. Can not fault this nursery at all.
Reply from Emma Ludford, Deputy Manager at Big Robins Nursery
Thank you so much for such a lovely review.
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Review from Kelly R (Mother of Child) published on 7 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Big Robins is an amazing nursery, from the minute my daughter started at the nursery she has loved it. Staff are lovely and friendly. Really approachable. Food is ‘amazing’ according to my daughter. She has come on in leaps and bounds since starting. I’ve never once been worried about sending her in,
even in the current climate. They have adapted really well.
I would definitely recommend Big Robins.
Reply from Emma Ludford, Deputy Manager at Big Robins Nursery
Thank you so much for such a lovely review. I will pass this on to the other staff also. Thank you it means a lot.
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Review from J D (Grandmother of Child) published on 13 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise or thank the Nursery Manager and staff enough for welcoming my granddaughter and family to the nursery. We have had some difficult family issues and the staff have been caring, supportive and professional as well as non-judgemental. My granddaughter loves going to nursery, for any family,
this is a relief that they are happy. She is developing beautifully and says ‘yay’ when we pull up in the car. Which says it all. All staff show they care and show they enjoy working with children, they are a lovely team and treat each child as an individual and also commit to events outside nursery hours eg. weekends particularly nice for parents that work. The last one being the Christmas Party and Santa which was a lovely atmosphere and enjoyed by children and parents.
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Review from Ben W (Godfather of Child) published on 12 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My goddaughter has settled so well in this nursery, she is well looked after and whenever I see her she is really happy. Lovely staff and very approachable.
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Review from Sarah C (Godmother of Child) published on 12 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The nursery is fantastic, staff are very helpful and friendly. My goddaughter is always so happy there.
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Review from Sherie H (Grandmother of Child) published on 10 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic nursery. Very approachable. I found the place very friendly and helpful. I attended the Valentines Day stay and play session. It was really well organised and very inviting for us and my granddaughter. There is always plenty going on with their curriculum in place. My granddaughter has come
on leaps and bounds. Well done to all staff and management. We can't wait for the next stay and play session.
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Review from Shanine (Mother of Child) published on 10 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Highly recommend this nursery. All the staff are welcoming and friendly. My little boy loves going to nursery and loves the staff that look after him. He always looks happy when I drop him off and pick him up. He is under speech and language and they support him loads. Great nursery.
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Review from Georgina O (Aunt of Child) published on 10 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
A brilliant nursery with caring and professional staff. The activities the children do are brilliantly thought out and to see how well my niece has developed her communication and play skills are fab.
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Review from Ruth M (Great Aunt of Child) published on 10 March 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
I know when I have seen my great-niece having come back from nursery she is very happy. She always wants to go and enjoys herself. I know her needs are pinnacle to their practice.
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Review from Mark H (Grandfather of Child) published on 10 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I spent the afternoon with my grandchild, enjoyed my time with the excellent staff who had plenty of activities planned for the children. All staff are very professional and friendly, I would recommend this nursery to others, thank for an enjoyable experience.
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Current Review Score: 9.2 (9.164)

Overview of Review Score

The Review Score of 9.2 (9.164) out of 10 for Big Robins Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.2 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.917 for Big Robins Nursery is calculated as follows: ( (77 Excellents x 5) + (7 Goods x 4) ) ÷ 84 Ratings = 4.917
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.247 Points relating to the number of positive Reviews for Big Robins Nursery is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 number of registered child places is 12.8. 7 Positive Reviews ÷ 12.8 = 0.547
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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