Big Robins Nursery

Burton Bank Lane, Burton Manor, Stafford ST17 9JW

Owner: Robin Sanders

Person in charge: Robin Sanders (Director)

Local Authority / Social Services: Staffordshire County Council

Number of Staff: 15

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 64

Age Range: from 0 years 2 months to 5 years 6 months

Opening Days: Mon-Fri

Opening Hours: 0730-1800

When Closed: Bank Holidays & Christmas

Fees Guide: Contact for current fees

Overview

The Review Score of 9.9 (maximum of 10) for Big Robins Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 19 Reviews over all time. This Average Rating is also the rating value for Big Robins Nursery in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 19 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.908 for Big Robins Nursery is calculated as follows: ( (207 Excellents x 5) + (21 Goods x 4) ) ÷ 228 Ratings = 4.908

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Big Robins Nursery is based on 19 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12.8 positive Reviews (64 registered maximum number of service users ÷ 5). 19 Reviews ÷ 12.8 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.9 Big Robins Nursery has a Review Score of 9.9 (9.908)

Average Ratings

  • Excellent
    19
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Big Robins Nursery?

  • Extremely LIKELY
    19
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Big Robins Nursery

  • Mother of Child
    15
  • Father of Child
    3
  • Grandmother of Child
    1

My child loves Big Robin's Nursery. They have been attending since a baby and the nursery are a credit to there development and achievements. The staff are great and my child knows everyone by name and everyone has time to talk and tell you what has happened that day. Very friendly and welcoming atmosphere.

How likely would you be to recommend Big Robins Nursery? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.8 out of 5

Big Robins is an absolutely fantastic nursery. Our daughter loves attending, and we know that she is well looked after whilst she is there.

We love receiving updates via the eyLog so we can see what activities she has done along with photos and comments.

The staff at the nursery are all caring and friendly, this was a massive part of our decision when we chose this nursery.

One of the main things that caught our attention whilst looking around the nursery was the fantastic garden and the beautiful indoor colourful themed walls with work the children have done.

Our daughter has learnt and has come on so much during her time at Big Robins, we are so glad we picked this nursery.

How likely would you be to recommend Big Robins Nursery? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   5 out of 5

Our son joined Big Robins in October and was very accommodating in getting him a place and making him feel so welcome in a short period of time.
Since joining he has come on leaps and bounds, talking, counting, singing, he loves to go in and loves his cuddles from the lovely staff in a morning.
Very clean, great food and varied diet! Outside play area with chickens and train and outside toys are fantastic!
One very happy little boy!

How likely would you be to recommend Big Robins Nursery? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   5 out of 5

Nice and cosy place. Great for nurturing children's imagination. Professional staff, big dedication to the children. Great care. A clear summary of the daily activities when collecting your child. Excellent experience with our first child and our number one choice to send our second child, despite not been on our route to work.

How likely would you be to recommend Big Robins Nursery? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.9 out of 5

My son has come on so much and is so happy at Big Robins Nursery. All the staff are extremely professional and very approachable for anything. He used to go to a previous nursery and we could not get him out the car. We can now not get him into the car as he doesn’t want to leave, he loves his days at nursery. Would highly recommend this nursery to anybody thinking about one in Stafford.

How likely would you be to recommend Big Robins Nursery? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.6 out of 5

My Son has been attending since August 2017 and he absolutely loves being there. The staff are lovely, always friendly and polite. You are always kept well informed of your child's progress whether that's through the updates the nursery staff post on your individual eyLog or the log you are given at the end of the session/day. All the food is made in the nurseries own kitchen and dietary requirements are catered for. The nursery has a lovely outside play area with a wide range of toys for the children to play on.

How likely would you be to recommend Big Robins Nursery? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   5 out of 5

My oldest child was at Big Robins Nursery from 1yr until she started school last year. My youngest joined in Oct and I would not send her anywhere else. The staff are lovely, and the food is very popular. I've always found the Manager flexible when you encounter everyday issues like holidays and additional childcare.

How likely would you be to recommend Big Robins Nursery? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.6 out of 5

I cannot believe how much my grandson has progressed at this nursery, his speech, independence potty training have been amazing, he only started at this nursery in November after spending 12 months at a previous nursery in Stafford where he was not happy, he loves coming here for two full days and a half day a week and is always smiling and so happy when I collect him.

How likely would you be to recommend Big Robins Nursery? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   5 out of 5

My eldest daughter attended before going to school and she loved her time at Big Robins - still talks about it! Our youngest daughter now attends and, now that she is familiar with the routine, is loving her time at the Nursery. The staff are loving and caring and we feel they make the effort to really get to know the family and both of the girls.

We love the EYlog and getting regular pictures and updates on our daughter's progress.

How likely would you be to recommend Big Robins Nursery? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.9 out of 5

Friendly and welcoming every day. Staff have been brilliant from baby room to school room and my little boy has made great progress throughout his time at the nursery. I would certainly recommend Big Robins.

How likely would you be to recommend Big Robins Nursery? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   5 out of 5

We have experience of the baby, toddler and 2-3’s room. All the staff are so friendly. Management very helpful if you have a problem. The food is healthy and varied. The best part about the nursery is the outside space, lots of room and equipment and even some chickens.

How likely would you be to recommend Big Robins Nursery? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   5 out of 5

My eldest child has attended Big Robins nursery for 18months now. During this time many of his life skills have flourished. He is encouraged, nurtured and well looked after in their care. The staff are friendly and have made strong bonds with my child. The nursery has developed his social skills and has enabled him to form relationships outside of our close family.

My son always comes home happy and tells me about the many activities he has taken part in.
The meals provided are well balanced and My son always says they are yummy. I will be enrolling my second child very soon when I return to work.

How likely would you be to recommend Big Robins Nursery? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.9 out of 5

Amazing nursery, all the staff are extremely friendly and good with the children. My daughter loves going there, which really puts my mind at rest. Would always recommend to anyone.

How likely would you be to recommend Big Robins Nursery? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.9 out of 5

Big Robins is a brilliant nursery. They are friendly and always wanting to help. My daughter has come on leaps and bounds since she started at Big Robins. you will find no hidden extras, everything is included in the price and all the staff have a smile and a welcoming greeting for anyone who walks through the door. The best nursery I have seen in the area.

How likely would you be to recommend Big Robins Nursery? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   5 out of 5

My little girl loves going to Big Robins, since she started 2 years ago she's learnt so much. She always talks about her teachers and new friends that she makes. It makes me feel very at ease leaving her there in the care of Big Robins knowing she has a great time every time she goes.

How likely would you be to recommend Big Robins Nursery? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.8 out of 5

Highly recommend Big Robins. My son has been attending for over a year and has come on so well in that time.
They supported through potty training, introducing and the Eylogs are a great way of knowing what your child has been up to.

How likely would you be to recommend Big Robins Nursery? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   5 out of 5

We could not be happier with our choice of nursery. Fantastic, enthusiastic staff in a warm, welcoming environment. Our little girl started there at 8 months and has made incredible progress which has been well documented by the team. We get weekly updates via an app where they are able to share photos and videos of her playing, learning and displaying new skills. Food is fresh, kids are always entertained, the outdoor play area is used as much as possible, lots of toys, instruments, textures and books.
If you are looking for a nursery in Stafford, make sure you arrange to meet with the owner. Honest, informative, professional and of course very friendly. He really will help to make the process as seamless as possible.

How likely would you be to recommend Big Robins Nursery? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.9 out of 5

We have found Big Robins nursery to be a fantastic place of care for our little girl. She absolutely loves her time there and is always eager to get there in the mornings.

She has made particularly close bonds with the ladies in Baby room and it helped her settle quickly and without issue.

Activities are very varied both inside and outside and we get regular updates on the parent log as to what she's been up to. Big Robins has certainly helped to nurture her independent personality and encouraged her to grow and learn new skills.

The director is wonderful, very easy to talk to and takes every step necessary to ensure that the nursery runs at it's absolute best even if it means clearing the drive of snow at 8pm for the intake the next morning.

Our little one is a huge fan of the food at the nursery and often has double portions. The kitchen has helped to develop her varied tastes and we have no issues with her trying new things.

How likely would you be to recommend Big Robins Nursery? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   5 out of 5

Big Robins is such a caring environment for my child. I have no concerns or worries about the nursery and feel that they go above and beyond to look after my little one. Nothing is ever too much hassle. The food is outstanding and my little one polishes off everything he is given. The standard of teaching and stimulation/activities they provide is great and my little one always comes home so happy from his days at nursery. The staff management are always present and involved in what each individual child is doing. Would not send my little one anywhere else!

How likely would you be to recommend Big Robins Nursery? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.9 out of 5

Submit a Review for Big Robins Nursery

    • We welcome parents/individuals responsible for a child to submit reviews to daynurseries.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Contact Details

Please provide your details as we may contact you to verify this review. Reviews cannot be submitted anonymously. Your details may be passed to the care provider or to its service provider handling reviews but not to any other third party. They will not be published. Please enter your own personal email address (the email of the day nursery provider will not be accepted).

Your Review & Rating

This information will be published on the website, the day nursery provider website and potentially on selected websites/social media. Before publication, we check that all reviews comply with our Review Policy and we show all reviews to day nursery providers. It can take up to 30 days for a review to be published or deemed non-compliant.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the nursery)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please do not use names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on daynurseries.co.uk/terms.
Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions

March 2018

Job Vacancies

Staff Profiles

There are no staff profiles posted yet