15 Southlands Avenue, Wolstanton, Newcastle-under-Lyme ST5 8BZ
Southlands Nurseries provide 1st class Childcare over 2 amazing settings in Newcastle-under-Lyme.
The nurseries aim to nurture inquisitive minds for bright futures in a home from home environment.
Owner: Southlands Nurseries Ltd
Person in charge: Julie Tretheway (Owner)
Local Authority / Social Services: Staffordshire County Council
Number of Staff: 16
Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care
Total Places for Children: 52
Age Range: from 0 years 0 months to 5 years 0 months
Opening Days: Mon-Fri
Opening Hours: 0745-1745
When Closed: Bank Holidays, 1 week Easter, Christmas & August
Directions:
Southlands Nurseries operates from two settings in Wolstanton, Newcastle under Lyme.
The Crèche is located in the Grade II listed Caretaker's Cottage within the ground of St. Margaret's School.
Whilst the Kindergarten is set within ground of 1 third of an acre overlooking Wolstanton Marsh on Southlands Avenue.
Visiting:
Please contact either the Crèche or the Kindy to arrange your visit.
The Review Score of 9.9 (maximum of 10) for Southlands Nurseries is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 16 Reviews over all time. This Average Rating is also the rating value for Southlands Nurseries in Google's Search Results - more info
b) The score for the number of positive Reviews is 5 out of 5 from 16 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.921 for Southlands Nurseries is calculated as follows: ( (176 Excellents x 5) + (15 Goods x 4) ) ÷ 191 Ratings = 4.921
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 5 Points relating to the number of positive Reviews for Southlands Nurseries is based on 16 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 10.4 positive Reviews (52 registered maximum number of service users ÷ 5). 16 Reviews ÷ 10.4 Target Reached = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Southlands Nurseries has a Review Score of 9.9 (9.921)
Review submitted from a Postal Card by V R (Grandmother of Child) on Monday 18 December 2017. Relates to November 2017.
Southlands is a lovely, homely nursery. Staff are very friendly and accommodating, nothing is too much trouble. I have my youngest grandson here and have had two other grandchildren here in the past. The children were always happy to go into nursery and sometimes reluctant to go home. That says a lot from a child's point of view. They have a lot of fun and enjoy the many activities on offer, including frequent visits to different places.
How likely would you be to recommend Southlands Nurseries? Extremely Likely
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Julie Tretheway, Nursery Owner at Southlands Nurseries responded to this review on 19 Dec 2017:
That is really nice to have a grandparents perspective and your review reflects the care over a number of years too, so thank you again for your time to complete this.
Review submitted from a Postal Card by Tom C (Father of Child) on Thursday 30 November 2017. Relates to November 2017.
A genuinely loving and caring environment which is helping in the physical and mental development of our son. He is always happy after attending his days and shows real affection to the staff there.
How likely would you be to recommend Southlands Nurseries? Extremely Likely
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Julie Tretheway, Nursery Owner at Southlands Nurseries responded to this review on 30 Nov 2017:
We are so pleased that your son is happy with us at the Kindergarten. Many thanks for taking time to feedback to us.
Review submitted from a Postal Card by Gemma B (Mother of Child) on Monday 27 November 2017. Relates to November 2017.
I can only describe Southlands as fantastic. My daughter has settled in so well thanks to the amazing care of the staff and manager. My daughter has food allergies which can be difficult but they have made great efforts to ensure she is still included ie cake making, no icing. It feels like home from home with such a calm environment. There is nowhere else I would like my daughter to go. Thank you.
How likely would you be to recommend Southlands Nurseries? Extremely Likely
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Julie Tretheway, Nursery Owner at Southlands Nurseries responded to this review on 28 Nov 2017:
Thank you so much for the lovely review. It is nice to have examples of how we meet individual needs and that we do this in a caring and homely environment. Thanks again!
Review submitted from a Postal Card by Patrick M (Father of Child) on Thursday 23 November 2017. Relates to November 2017.
Both our children have had a wonderful experience and have been part of kindergarten and the crèche. Although our daughter is now at school, she still recalls most aspects of her experience and still looks forward to returning to see current and past staff. Currently our son attends kindergarten but has been part of Southlands since he was 4months old.
There has not been a single day where we have not felt privileged to leave or collect our children during this time.
The staff are always engaging both with parent and the children and their commitment to activity based learning is exceptional.
I would not hesitate in referring another child, both during and after our children have completed their time there.
How likely would you be to recommend Southlands Nurseries? Extremely Likely
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Julie Tretheway, Nursery Owner at Southlands Nurseries responded to this review on 23 Nov 2017:
Thank you for your feedback and recommendation, it is much appreciated.
Review submitted from a Postal Card by Leanne K (Mother of Child) on Friday 17 November 2017. Relates to November 2017.
Our son has been at the nursery since he just turned 3 years old. He is a sensitive boy, so adjusting has been a challenge but the Southlands staff have been so supportive and have helped him settle. He loves it there and is always happy when I pick him up.
They do so much with the children; it's a very rich and nurturing environment. It is so great there, that we chose to keep him there until he starts in reception at school, instead of sending him to more formal preschool.
How likely would you be to recommend Southlands Nurseries? Extremely Likely
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Julie Tretheway, Nursery Owner at Southlands Nurseries responded to this review on 17 Nov 2017:
Thank you for taking the time to complete such a lovely review. We feel that we offer so much for all different personalities and the staff take pride in helping children to grow in confidence and enjoy their start in nursery life, ready for school. It is great to have this recognised. Many Thanks
Review submitted from a Website Submission by Deborah H (Mother of Child) on Wednesday 8 November 2017. Relates to November 2017.
I have had two children attend Southlands, one - two years ago and my youngest child currently. I have total peace of mind whenever I leave my son there, he is always happy and full of himself when I return and this was always the case with my first child also. The staff are supportive, genuinely caring towards children in their care and have years of experience to help them in dealing with children and to also reassure you as a parent when necessary. There is a great variety of activities throughout each day including trips out and about. My son swims with the nursery each week, enjoys gardening club, music and craft sessions in addition to the work undertaken to enable him to recognise letters and sounds. All staff are very approachable, professional and have good senses of humour! I am kept really well informed of his development. They make good use of social media, which means I can see what my son has been taking part in during the day, which is lovely!
How likely would you be to recommend Southlands Nurseries? Extremely Likely
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Julie Tretheway, Nursery Owner at Southlands Nurseries responded to this review on 09 Nov 2017:
What a lovely review, thank you so much. It is nice to have recognition for the variety of activities that we provide and also your relationship with staff; a sense of humour always helps!
Review submitted from a Postal Card by Deborah N (Mother of Child) on Tuesday 19 September 2017. Relates to August 2017.
Fabulous, excellent, caring and dedicated. I like the fact that they retain the staff for long periods of time- which speaks volumes.
How likely would you be to recommend Southlands Nurseries? Extremely Likely
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Julie Tretheway, Nursery Owner at Southlands Nurseries responded to this review on 21 Sep 2017:
Thank you so much for your review. We have just changed our outdoor space at creche and are waiting for new equipment too, so hopefully, the children will enjoy the latest update!
Review submitted from a Postal Card by Caitlin G (Mother of Child) on Monday 4 September 2017. Relates to July 2017.
Very pleased with such a lovely nursery.
The staff are friendly and warm, my son adores going.
He eats more than he does at home so the homemade food must be delicious.
They do lots with the children and are eager to help or answer any queries we have.
When we drop him off it feels like home and I go to work feeling content that he is safe and happy.
What more could a mum want?
How likely would you be to recommend Southlands Nurseries? Extremely Likely
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Julie Tretheway, Nursery Owner at Southlands Nurseries responded to this review on 05 Sep 2017:
That is a lovely review, thank you so much. I agree that the food is delicious too and we are here anytime to answer any queries!
Review submitted from a Postal Card by Starla W (Mother of Child) on Thursday 31 August 2017. Relates to August 2017.
I am very happy with Southlands. Excellent settling in period and transitioning between groups. A very varied diet which instils good eating habits.
Staff are friendly and accommodating.
How likely would you be to recommend Southlands Nurseries? Extremely Likely
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Julie Tretheway, Nursery Owner at Southlands Nurseries responded to this review on 02 Sep 2017:
Thank you for the review. If you are comfortable leaving your child it means we are doing a good job and that you can feel confident that you can focus on your job too! We are here to support parents as well as children.
Review submitted from a Postal Card by Bobby C (Mother of Child) on Thursday 31 August 2017. Relates to August 2017.
Overall, very happy with the service and comfortable leaving our child with the lovely girls.
Facilities are of top standard.
How likely would you be to recommend Southlands Nurseries? Extremely Likely
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Lee Tretheway, Nursery Owner at Southlands Nurseries responded to this review on 02 Sep 2017:
Thank you for the lovely review. If there are any areas for improvement at all we are happy for feedback.
Review submitted from a Postal Card by C H (Mother of Child) on Wednesday 30 August 2017. Relates to August 2017.
Southlands is a fantastic nursery. Both of our sons have had wonderful experiences and we cannot fault the staff or the environment. The care is second to none and the nursery really is an extension of family/home life. The variety of activities is exceptional and both our sons really enjoyed swimming in particular. Our eldest son was so well prepared to start school thanks to Southlands.
How likely would you be to recommend Southlands Nurseries? Extremely Likely
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Julie Tretheway, Nursery Owner at Southlands Nurseries responded to this review on 02 Sep 2017:
Thank you for your review. Southlands has helped so many children to prepare for school life over the years and it's nice when sometimes they come back and visit with their little brothers or sisters!
Review submitted from a Postal Card by Julia S (Mother of Child) on Thursday 24 August 2017. Relates to August 2017.
Both of my children have attended Southlands and have been very happy and settled there. The staff are always very friendly and approachable and build up fantastic relationships with both the children and parents.
The range of activities and experiences offered to the children is excellent and it really has become and a home from home for us. We shall be sad when we have to leave Southlands to move onto school but I feel that the foundations that have been set in Southlands will ensure that my children are in an excellent position and well equipped for school life.
How likely would you be to recommend Southlands Nurseries? Extremely Likely
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Julie Tretheway, Nursery Proprietor at Southlands Nurseries responded to this review on 24 Aug 2017:
Thank you for your feedback. We miss all of our children moving to school and only hope that we continue to help give our children a good start in life.
Review submitted from a Postal Card by Sarah W (Mother of Child) on Wednesday 23 August 2017. Relates to August 2017.
I cannot praise Southlands Nurseries enough. My daughter is so happy, it is her home from home. The staff are amazing, so knowledgeable, supportive, kind and caring and all children are treated as individuals. The children are taken on different trips every day and are always doing different activities. The children spend a lot of time playing outside, which mirrors my daughter's home life. The children have a varied diet of home cooked food and my daughter eats all sorts of dishes which she wouldn't consider trying at home.
How likely would you be to recommend Southlands Nurseries? Extremely Likely
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Julie Tretheway, Nursery Proprietor at Southlands Nurseries responded to this review on 23 Aug 2017:
Thank you so much for your lovely review. We try to be personalised at the nursery and love everything that makes the children unique and special! I think our cook will appreciate this review too!
Review submitted from a Postal Card by Rebecca T (Mother of Child) on Wednesday 23 August 2017. Relates to August 2017.
I fell in love with the nursery on my first visit. I wanted a home from home feel from my childcare provider and Southlands Nurseries did not fail to deliver. I had visited a few childcare providers in my area, one nursery had the capacity to take 15 babies in their baby room, which I felt was too many. I was jumping for joy when I found out that the Southlands baby room only has 6 babies at any one time! The staff are amazing and really take their time in getting to know your child; they take absolute pride in caring for all their children. I couldn't wish for a better nursery for my daughter and I am looking forward to her spending many more happy years here.
How likely would you be to recommend Southlands Nurseries? Extremely Likely
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Julie Tretheway, Nursery Proprietor at Southlands Nurseries responded to this review on 23 Aug 2017:
Thank you for your review. We really could fill the nursery ten times over from parent's recommendations but we feel that it is the homely feel and small groups that makes us special and hopefully we can keep up the good work!
Review submitted from a Postal Card by Nicola B (Mother of Child) on Monday 14 August 2017. Relates to August 2017.
Our son has enjoyed going to creche every day since he started at 9 months old. He loves all the staff and is always happy to be dropped off in the morning. There are an excellent variety of activities for the children to get involved in and he is always learning new skills and bringing home examples of his 'work' to mummy and daddy.
Overall, I would have no hesitation in recommending Southlands Creche and have in fact already done so.
How likely would you be to recommend Southlands Nurseries? Extremely Likely
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Julie Tretheway, Nurser Proprietor at Southlands Nurseries responded to this review on 14 Aug 2017:
Thank you for your lovely feedback. Please keep up the recommendations.
Review submitted from a Postal Card by Katherine W (Mother of Child) on Monday 14 August 2017. Relates to August 2017.
My son simply adores his time at Southlands. He dashes in on arrival and is always greeted with smiles and genuine affection.
The staff and owners are always ready to listen and give advice when needed. We really like that he goes out daily and experiences the outer community. We feel his behaviour reflects this practice.
Thank you, Southlands.
How likely would you be to recommend Southlands Nurseries? Extremely Likely
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Julie Tretheway, Nursery Proprietor at Southlands Nurseries responded to this review on 14 Aug 2017:
Many thanks for your feedback. We feel that being part of the local community and taking the children on regular outings supports their learning and development and reflects our ethos of being an outdoors nursery.
March 2018