Southlands Kindergarten

15 Southlands Avenue, Wolstanton, Newcastle-under-Lyme ST5 8BZ
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Top 20 award
10 98 Reviews
  • Southlands Kindergarten, Newcastle-under-Lyme
Southlands Nurseries provide 1st class Childcare over 2 amazing settings in Newcastle-under-Lyme.

The nurseries aim to nurture inquisitive minds for bright futures in a home from home environment.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care

Group/Owner

Person in Charge

  • Julie Tretheway (Owner)

Number of Childcare Staff

  • 16

Total Places for Children

  • 29

Age Range

  • from 2 years 0 months
  • to 5 years 0 months

Opening Times

  • Monday 07:45-17:45
    Tuesday 07:45-17:45
    Wednesday 07:45-17:45
    Thursday 07:45-17:45
    Friday 07:45-17:45

When Closed

  • Bank Holidays, 1 week Easter, Christmas & August

Southlands Kindergarten Reviews (98)

10

Southlands Kindergarten has a Review Score of 10 (9.994) out of 10, based on 26 reviews in the last 2 years.
Over all time Southlands Kindergarten has 98 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Southlands Kindergarten
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Total of 98, showing 81-98
Review from Mel W (Mother of Child) published on 3 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We chose Southlands Nurseries after getting such a warm and friendly feel when looking around to decide on a nursery.
Since my little boy has started he has been so happy there which has made my return to work so much easier.
The staff are so welcoming and I have complete trust in them looking after
my little boy.
He has so much fun there.
I couldn't recommend the nursery more.
Reply from Julie Tretheway at Southlands Kindergarten
It is lovely that you had a warm welcome as we hope that we work with parents and get to know them as well as the children. Thank you for your review!
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Review from Amelia (Mother of Child) published on 2 October 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
A fantastic nursery with friendly and kind staff. My child loves going in every day, she is so happy there and has developed so much as she is always doing something fun, exciting or new. They do so much with them and offer the children wonderful experiences that they wouldn’t get elsewhere.
Reply from Julie Tretheway at Southlands Kindergarten
Thank you, we are so pleased that your Daughter is enjoying and benefiting from our various activities and opportunities. We really appreciate your feedback.
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Review from Laura W (Mother of Child) published on 12 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My little boy has settled so well into Southlands thanks to the wonderful care and attention he has received from the outstanding staff. Every single member of staff knows my child's name and they all make a fuss of him each morning. Excellent communication between staff and parents. I always feel fully
informed about my sons day when I collect him. Southlands is outstanding in every way.
Reply from Julie Tretheway at Southlands Kindergarten
Thank you, communication is so important so that feedback is really helpful. Thank you.
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Review from Lorna D (Mother of Child) published on 12 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
There are 10 years between my two children and the majority of the staff have stayed the same in that time. The quality of care is excellent. The children go out on trips most days, regularly go swimming and have opportunities to mix with older children within the nursery. This is all included in the
price. I love this nursery and my child has come on so much from coming here. I recommend it to all my friends.
Reply from Julie Tretheway at Southlands Kindergarten
Thank you for the lovely words, which demonstrate that we try hard to provide value for money for all parents!
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Review from Emma B (Mother of Child) published on 30 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Southlands Nurseries offer fantastic care and facilities. Our children have thrived since being here. The staff are always enthusiastic, approachable and are always there to help or offer advice when needed. We consider ourselves to be very lucky to have such an outstanding provider on our doorstep!
Could
not recommend this nursery enough!
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Review from Patrick M (Father of Child) published on 28 August 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
It gives both myself and my wife great pleasure to review the nursery both our children have attended over the past 7 years (collectively). We can honestly say there has not been a single day when our child has not wanted to attend and more often than not rarely wanted to leave. The nursery has more
than fulfilled our expectation from creche through to Kindergarten and will leave both ourselves and children with many memories. Our eldest constantly asks whether she can call to visit to say hello to the staff which speaks volumes for the caring and supportive structure that is evident from the moment you step foot out of your car and into the Creche/Kindergarten. Gardening club, Spanish lessons, swimming lessons, trips to the park, strawberry picking, Farm yard visits to name but a few. The journey has been thoroughly enjoyable and both our children have and will miss the day to day activities and family friendly staff. We wish everyone involved every success in their future. Thank you.
Reply from Julie Tretheway at Southlands Kindergarten
Well, what can we say?! Thank you for the kind words and it is lovely getting to know our families but this makes the saying goodbye even harder. We believe we provide a small but important start in…read more
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Review from Caitlin G (Mother of Child) published on 17 August 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son attends what I think is the best nursery around, he gets home cooked lovely food that he munches down when I can’t get him to eat I don’t worry I know he will eat the next day at nursery.
The staff are always very friendly, they always have time to chat and answer any questions we have.
The
nursery has lots of relevant toys and are all very up to date and clean.
My son has attended since he was 9 months old, and I have always felt he was safe and happy. I wouldn’t have him anywhere else.
The manager is very helpful and accommodating.
My son has come on leaps and bounds and learns so much more than what I could do with him.
I feel very blessed that my son has a place at such a wonderful nursery.
Reply from Julie Tretheway at Southlands Kindergarten
Thank you so much for your review, it is true that the children have beautiful food and we are constantly trying to improve resources and it is nice that this is recognised.
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Review from V R (Grandmother of Child) published on 19 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Southlands is a lovely, homely nursery. Staff are very friendly and accommodating, nothing is too much trouble. I have my youngest grandson here and have had two other grandchildren here in the past. The children were always happy to go into nursery and sometimes reluctant to go home. That says a lot
from a child's point of view. They have a lot of fun and enjoy the many activities on offer, including frequent visits to different places.
Reply from Julie Tretheway, Nursery Owner at Southlands Kindergarten
That is really nice to have a grandparents perspective and your review reflects the care over a number of years too, so thank you again for your time to complete this.
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Review from Tom C (Father of Child) published on 1 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A genuinely loving and caring environment which is helping in the physical and mental development of our son. He is always happy after attending his days and shows real affection to the staff there.
Reply from Julie Tretheway, Nursery Owner at Southlands Kindergarten
We are so pleased that your son is happy with us at the Kindergarten. Many thanks for taking time to feedback to us.
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Review from Leanne K (Mother of Child) published on 20 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our son has been at the nursery since he just turned 3 years old. He is a sensitive boy, so adjusting has been a challenge but the Southlands staff have been so supportive and have helped him settle. He loves it there and is always happy when I pick him up.


They do so much with the children; it's

a very rich and nurturing environment. It is so great there, that we chose to keep him there until he starts in reception at school, instead of sending him to more formal preschool.
Reply from Julie Tretheway, Nursery Owner at Southlands Kindergarten
Thank you for taking the time to complete such a lovely review. We feel that we offer so much for all different personalities and the staff take pride in helping children to grow in confidence and…read more
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Review from Deborah H (Mother of Child) published on 10 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have had two children attend Southlands, one - two years ago and my youngest child currently. I have total peace of mind whenever I leave my son there, he is always happy and full of himself when I return and this was always the case with my first child also. The staff are supportive, genuinely caring
towards children in their care and have years of experience to help them in dealing with children and to also reassure you as a parent when necessary. There is a great variety of activities throughout each day including trips out and about. My son swims with the nursery each week, enjoys gardening club, music and craft sessions in addition to the work undertaken to enable him to recognise letters and sounds. All staff are very approachable, professional and have good senses of humour! I am kept really well informed of his development. They make good use of social media, which means I can see what my son has been taking part in during the day, which is lovely!
Reply from Julie Tretheway, Nursery Owner at Southlands Kindergarten
What a lovely review, thank you so much. It is nice to have recognition for the variety of activities that we provide and also your relationship with staff; a sense of humour always helps!
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Review from Deborah N (Mother of Child) published on 21 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fabulous, excellent, caring and dedicated. I like the fact that they retain the staff for long periods of time- which speaks volumes.
Reply from Julie Tretheway, Nursery Owner at Southlands Kindergarten
Thank you so much for your review. We have just changed our outdoor space at creche and are waiting for new equipment too, so hopefully, the children will enjoy the latest update!
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Review from Bobby C (Mother of Child) published on 4 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall, very happy with the service and comfortable leaving our child with the lovely girls.


Facilities are of top standard.

Reply from Lee Tretheway, Nursery Owner at Southlands Kindergarten
Thank you for the lovely review. If there are any areas for improvement at all we are happy for feedback.
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Review from C H (Mother of Child) published on 4 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Southlands is a fantastic nursery. Both of our sons have had wonderful experiences and we cannot fault the staff or the environment. The care is second to none and the nursery really is an extension of family/home life. The variety of activities is exceptional and both our sons really enjoyed swimming
in particular. Our eldest son was so well prepared to start school thanks to Southlands.
Reply from Julie Tretheway, Nursery Owner at Southlands Kindergarten
Thank you for your review. Southlands has helped so many children to prepare for school life over the years and it's nice when sometimes they come back and visit with their little brothers or sisters!
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Review from Julia S (Mother of Child) published on 25 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Both of my children have attended Southlands and have been very happy and settled there. The staff are always very friendly and approachable and build up fantastic relationships with both the children and parents.
The range of activities and experiences offered to the children is excellent and it
really has become and a home from home for us. We shall be sad when we have to leave Southlands to move onto school but I feel that the foundations that have been set in Southlands will ensure that my children are in an excellent position and well equipped for school life.
Reply from Julie Tretheway, Nursery Proprietor at Southlands Kindergarten
Thank you for your feedback. We miss all of our children moving to school and only hope that we continue to help give our children a good start in life.
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Review from Rebecca T (Mother of Child) published on 24 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I fell in love with the nursery on my first visit. I wanted a home from home feel from my childcare provider and Southlands Nurseries did not fail to deliver. I had visited a few childcare providers in my area, one nursery had the capacity to take 15 babies in their baby room, which I felt was too many.
I was jumping for joy when I found out that the Southlands baby room only has 6 babies at any one time! The staff are amazing and really take their time in getting to know your child; they take absolute pride in caring for all their children. I couldn't wish for a better nursery for my daughter and I am looking forward to her spending many more happy years here.
Reply from Julie Tretheway, Nursery Proprietor at Southlands Kindergarten
Thank you for your review. We really could fill the nursery ten times over from parent's recommendations but we feel that it is the homely feel and small groups that makes us special and hopefully we…read more
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Review from Sarah W (Mother of Child) published on 24 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot praise Southlands Nurseries enough. My daughter is so happy, it is her home from home. The staff are amazing, so knowledgeable, supportive, kind and caring and all children are treated as individuals. The children are taken on different trips every day and are always doing different activities.
The children spend a lot of time playing outside, which mirrors my daughter's home life. The children have a varied diet of home cooked food and my daughter eats all sorts of dishes which she wouldn't consider trying at home.
Reply from Julie Tretheway, Nursery Proprietor at Southlands Kindergarten
Thank you so much for your lovely review. We try to be personalised at the nursery and love everything that makes the children unique and special! I think our cook will appreciate this review too!
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Review from Katherine W (Mother of Child) published on 14 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My son simply adores his time at Southlands. He dashes in on arrival and is always greeted with smiles and genuine affection.


The staff and owners are always ready to listen and give advice when needed. We really like that he goes out daily and experiences the outer community. We feel his behaviour

reflects this practice.


Thank you, Southlands.

Reply from Julie Tretheway, Nursery Proprietor at Southlands Kindergarten
Many thanks for your feedback. We feel that being part of the local community and taking the children on regular outings supports their learning and development and reflects our ethos of being an…read more
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Current Review Score: 10.0 (9.994)

Overview of Review Score

The Review Score of 10 (9.994) out of 10 for Southlands Kindergarten is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.994 for Southlands Kindergarten is calculated as follows: ( (310 Excellents x 5) + (2 Goods x 4) ) ÷ 312 Ratings = 4.994
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Southlands Kindergarten is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 number of registered child places is 5.8, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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