YMCA City Tots, Wolverhampton, West Midlands
YMCA City Tots, Wolverhampton, West Midlands
YMCA City Tots, Wolverhampton, West Midlands

YMCA City Tots is a homely and caring nursery based in Wolverhampton City Centre.

This early years provision is very useful for parents studying at Wolverhampton College and the University of Wolverhampton.

They offer flexible places for up to 40 children from 8 am to 6 pm, Monday to Friday.

Group: YMCA Black Country Group

Person in charge: Natalie Ahmed (Acting Nursery Manager)

Local Authority / Social Services: Wolverhampton City Council

Number of Staff: 12

Service Offered: Day Nursery (Voluntary / Not for Profit Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 53

Age Range: from 0 years 3 months to 8 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0745-1815

When Closed: 1 week at Christmas

Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.3 YMCA City Tots has a Review Score of 9.3 (9.302)

The Review Score of 9.3 (maximum of 10) for YMCA City Tots is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for YMCA City Tots in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.736 for YMCA City Tots is calculated as follows: ( (57 Excellents x 5) + (11 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 72 Ratings = 4.736

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.566 Points relating to the number of positive Reviews for YMCA City Tots is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 10.6 positive Reviews (53 registered maximum number of service users ÷ 5). 6 Reviews ÷ 10.6 Target = 0.566

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend YMCA City Tots?

  • Extremely LIKELY
    6
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to YMCA City Tots

  • Mother of Child
    6

An amazing nursery, where staff go the extra mile to support the development of the babies and children. My daughter has attended since around nine months old. No concerns, I see the development every week. The staff have supported and given exceptional advice to support and encourage my daughter's milestones. My daughters speaking, listening and communication has come on, thanks to the nurseries input. The food quality and range is better than some 5-star hotels. Equality and diversity is key, this nursery ensures they celebrate important dates in different religions, promoting non-judgemental peace and love in children.

How likely would you be to recommend YMCA City Tots? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Satisfactory

Learning: Excellent

Resources / Equipment / ICT: Satisfactory

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Satisfactory

Safeguarding: Good

Value for Money: Excellent

My son has attended this nursery since he turned two and we have had very good experiences. He loves the nursery and the staff, and they have always been very helpful.

How likely would you be to recommend YMCA City Tots? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I would like to thank all the nursery staff for their hard work. My son joined City Tots when he was just 8 months old. He has come along so well and has made many friends. He has close connections with most of the staff. It makes me as a mother feel happy knowing my little boy is looked after by such lovely caring friendly bunch. My son is very fond of most of you, and one lady being his favourite. Thank you all so much for showing my little boy so much love and happiness in his time at nursery he looks forward to his next year. Kind regards.

How likely would you be to recommend YMCA City Tots? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Great care given to my kid's excellent value for money. Love the nursery and teachers are really attentive and quite amazing care to the children and parents alike. Small garden but other facilities are in tip-top shape and in great condition. My kids love the nursery and so do I.
I would recommend to anyone as the care given there is great. Really engage the children and prepare them for primary (reception).

How likely would you be to recommend YMCA City Tots? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My two children never cried going to the nursery. Even on weekends, they wanted to go. My oldest son went to reception school knowing the letters and numbers without errors. This is just an example of how the nursery met my child's needs and how my son felt confident and very happy in the nursery. Although sometimes I couldn't cope with my son's transitions or development, the staff always did their best to support me, without judging me. And I have to say their support has been amazing. I will miss them all, from the office to the carers in the rooms, all very supportive.

How likely would you be to recommend YMCA City Tots? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Satisfactory

The teachers are very nice and my daughter likes to go there every day since she started. She has made some new friends.

How likely would you be to recommend YMCA City Tots? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Good

Activities: Excellent

Staff: Good

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

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Awards / Recognitions

There are currently no awards/recognitions posted yet for YMCA City Tots

Job Vacancies

Staff Profiles

No image found

Charlotte Hamblett

Job Title: Nursery Manager

Joined: 2005

Description:

BA Hons Level 6

No image found

Kirsty Littlehales

Job Title: Deputy Manager

Joined: 2006

Description:

BA Hons Level 6

No image found

Natalie Ahmed

Job Title: Room Leader Nursery Deputy

Joined: 2006

Description:

Level 4

No image found

Rachel White

Job Title: Room leader/ 3rd in Charge

Joined: 2006

Description:

Level 3

No image found

Leonie Dore

Job Title: Nursery officer

Joined: 2014

Description:

Level 3 = Baby room staff

No image found

Charanjeet Sagoo

Job Title: Room leader of Pre-school

Joined: 2006

Description:

Level 3 Room leader of Pre-school

No image found

Vicky Johns

Job Title: Nursery Officer

Joined: 2015

Description:

Level 3 Pre-school staff, currently doing her Early Years Services Level 6

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Esohe Omozee

Job Title: Nursery Officer

Joined: 2013

Description:

Level 6 Toddler room staff

No image found

Natalie Kendrick

Job Title: Nursery Officer

Joined: 2010

Description:

Level 3 Pre- school staff

No image found

Nicole Kaul

Job Title: Nursery Officer

Joined: 2017

Description:

Level 3 Toddler room staff

No image found

Susan McIntosh

Job Title: Nursery Cook

Joined: 2009

Description:

Cooks a fresh balanced menu everyday for the children attending the setting

No image found

Emma Spiteri

Job Title: Nursery Officer

Joined: 2017

Description:

Level 3 Pre-school staff