Tender Years Day Nursery

46 Castle Lane, Olton, Solihull B92 8DD

Tender Years Day Nursery, Solihull, West Midlands
Tender Years Day Nursery, Solihull, West Midlands
Tender Years Day Nursery, Solihull, West Midlands

Each child that comes to Tender Years Day Nursery is unique and special within their own way, and all children need to feel safe and secure before they are able to thrive and benefit from the social experience of being a part of a nursery, so the service invests time and effort into settling in periods to ensure carers get to know you and your child well and to help all feel comfortable at Tender Years.

Owner: Lisa Whitehouse

Person in charge: Sarah Barker (Manager)

Local Authority / Social Services: Solihull Metropolitan Borough Council

Number of Staff: 30

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care

Total Places for Children: 66

Age Range: from 0 years 0 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0800-1730

When Closed: Bank Holidays & Christmas

Vacancies

1 Child Vacancy

posted 27 Nov 2017

Limited baby places are available from January 2018

Reviews

7.9 Tender Years Day Nursery has a Review Score of 7.9 (7.860)

The Review Score of 7.9 (maximum of 10) for Tender Years Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 28 Reviews over all time. This Average Rating is also the rating value for Tender Years Day Nursery in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.784 for Tender Years Day Nursery is calculated as follows: ( (265 Excellents x 5) + (66 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 334 Ratings = 4.784

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.076 Points relating to the number of positive Reviews for Tender Years Day Nursery is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 13.2 positive Reviews (66 registered maximum number of service users ÷ 5). 1 Reviews ÷ 13.2 Target = 0.076

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    25
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Tender Years Day Nursery?

  • Extremely LIKELY
    26
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Tender Years Day Nursery

  • Mother of Child
    21
  • Father of Child
    7

Tender Years is an excellent Day Nursery. The level of experience the staff show through as their approach is faultless as far as I'm concerned. Both our boys have been there since January 2017 and they have both had a great time there and been exposed to a variety of interesting experiences. I have only praise for the owner and the rest of the team working there.

How likely would you be to recommend Tender Years Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter has been going to the nursery for over one year now. It was only the second nursery we visited but we immediately got a positive vibe from the staff and, most importantly, all the children who were playing, smiling and in great spirits. We haven't been disappointed since. All the staff are attentive and clearly care for the children. They undertake a range of activities, regularly doing special events and dress up days. They offer flexibility when needing to change days and offer a common sense approach regarding caring for children with mild colds and coughs. Equally, they notify parents immediately when more serious infections (i.e.chicken pox) are doing the rounds. Overall the level of care is fantastic. I have never once considered seeking alternative care and its great to be able to go to work and have confidence that your child is in loving and caring hands. Thank you to all the team at Tender Years.

How likely would you be to recommend Tender Years Day Nursery? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Excellent

I am very happy with the care given at Tender Years Day Nursery. The staff are all very friendly and helpful. There are always a good range of activities to stimulate learning and my child is always happy to stay. The meals are well balanced and nutritious.

How likely would you be to recommend Tender Years Day Nursery? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Superb!
Our daughter has a number of complex medical conditions which require specific care regimes and monitoring. Needless to say leaving her in anybody's hands is a very daunting and scary thought. Here at Tender Years their commitment and hands on approach eradicated those fears, they went above and beyond to meet the needs of our daughter and spent valuable time with myself and other professionals to coordinate her care.
They are so flexible and accommodating, our daughter would be off for medical reasons for months on end and they would always fit her right back in, nothing is ever too much for them.
They have encouraged our daughters confidence and personal development with such love and care, watching this brings a sense of warmth and fulfilment that is priceless.
We feel that Tender Years are an integral part of the community for little people, and those words alone could never articulate how great they are and all the gratitude we feel towards them for all they have done.

How likely would you be to recommend Tender Years Day Nursery? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Excellent

Really happy with the Nursery - I have sent both my girls here - my eldest went to the preschool as well. I have had no issues with them and always found then very accommodating with me. I feel totally at ease when leaving my child and would highly recommend to friends and family.

How likely would you be to recommend Tender Years Day Nursery? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Satisfactory

Tender Years is a lovely nursery with a homely environment. The staff are very caring and attend to your child's specific needs. My child has multiple food allergies and they have been very accommodating to his dietary requirements. I am very satisfied with the care he receives at Tender Years and would happily recommend it to other parents.

How likely would you be to recommend Tender Years Day Nursery? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Good

Cleanliness: Satisfactory

Safeguarding: Good

Value for Money: Excellent

Tender Years is a great nursery. My son has attended for 3 years and my daughter started just over a month ago. They both love it and are always happy to spend the day there. All the staff are brilliant and very supportive.

How likely would you be to recommend Tender Years Day Nursery? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Good

Value for Money: Satisfactory

I have found Tender Years to be an environment where my daughter has really thrived from when she started at toddlers through to pre school. The support from the staff is excellent - they are very professional, caring and very approachable. I would definitely recommend this nursery.

How likely would you be to recommend Tender Years Day Nursery? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Excellent

Great Nursery and would definitely recommend - staff are great, can't fault and can see my child developing! 10/10 always there for advise and help and my child loves going - reviews are also great with how my child is progressing. Thank you!!

How likely would you be to recommend Tender Years Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Don't Know

Both of my children have attended Tender Years. We have found all the staff to be caring and approachable at all times and both of my children have very much enjoyed their time there. The manageress works extremely hard to ensure that all of the children's needs are met and from personal experience, she works really well with outside agencies to ensure parents get support where necessary.
The nursery building itself is bright, clean, colourful and inviting and each morning the children are met with new and exciting activities. After wondering around all the other local nurseries before choosing Tender Years, we found nothing that compared at all.

How likely would you be to recommend Tender Years Day Nursery? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I would recommend this nursery to anyone considering childcare options for their little one. I used this nursery with my son two years ago and am delighted to be using it again for my second son.

Tender Years is a wonderful nursery with a family feel, the staff are super friendly and attentive, their knowledge and expertise helped my eldest son and I navigate some behavioural issues we were experiencing as well as supporting me through post natal depression.

I always felt that we were well cared for and much valued, my son was well prepared for school and the transition to reception was seamless. I will trust the manager and her team implicitly with my youngest when he starts preschool in September and any subsequent children we have in the future.

How likely would you be to recommend Tender Years Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

The staff are very attentive and always listen to my concerns or any issues I have with my son whilst at the nursery. I found the staff very accommodating and always full of solutions and compromises without any hesitations.
I am particularly fond of how they cater to my sons' needs and my personal preferences.
Fantastic bunch of staff!

How likely would you be to recommend Tender Years Day Nursery? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Good

Value for Money: Don't Know

The staff are very caring and have taken the time to get to know our daughter. They talk to us about any changes they are making and take on board our suggestions. The interactive diary is great as grandparents can also see it and feel like they are involved, even though they live a long way away.

How likely would you be to recommend Tender Years Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Having used the nursery for over 4 years now I can honestly say that I've had no problems whatsoever. My children have settled in and blossomed since starting. The staff are all lovely and accommodate to my children's needs.

How likely would you be to recommend Tender Years Day Nursery? Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

Tender Years is a very professional nursery, the setting is lovely and calm, fully meeting the needs of my child. The staff are very caring and have a lovely way with the children. Any queries I have had have been answered promptly and any changes I have had to make to my daughter's care have been accommodated without any problem. Although my daughter only goes for a day it is clear to see what she has been learning at nursery and she clearly enjoys herself there.

How likely would you be to recommend Tender Years Day Nursery? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Good

Value for Money: Excellent

Our son has been attending the nursery since September 2015 and he loves it. He has a great time doing all the different activities. He talks about his friends and his carers all the time.
I definitely think he has progressed by attending this nursery. The staff are lovely and it has a very personal feel. I have recommended this nursery to others and will continue doing so because I couldn't think of nicer people to leave my little man with.

How likely would you be to recommend Tender Years Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

The staff in all rooms are welcoming and reassuring. All three of my children have thoroughly enjoyed their time at Tender Years. Every day there is new food to try and activities to enjoy. My children have made firm friends whilst at nursery: I recommend that you send your children here!

How likely would you be to recommend Tender Years Day Nursery? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

Our son has been going to Tender Years since early 2014, and our daughter since early 2016, and they both love it. Our son has been through the baby, tweenies & toddlers rooms, and has received great care and education throughout. The key workers at each stage have really developed a bond with him, and his current key worker is, in our son's eyes, just as important as his parents!

His speech has come on in leaps and bounds, and the activities really fire his imagination. He has learned to socialise very well, and has picked up effective conflict resolution skills (most of the time, anyway!). He is never bored, and always looks forward to going, particularly due to his strong friendships.
Our daughter is currently in the baby room, and is positively excited when we go to drop her off. Her development has also accelerated since being there, and she also loves her key worker.

We totally trust that our children will be well looked-after here, and would happily recommend it to any parents.

How likely would you be to recommend Tender Years Day Nursery? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Excellent

Our son has been at Tender Years for 2 years now, and he absolutely loves coming, the staff are so friendly and professional. I and he will be really upset when he leaves in September to go to a local pre school. Would thoroughly recommend.

How likely would you be to recommend Tender Years Day Nursery? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Tender Years is a lovely, safe environment for children. Both of my children have attended the nursery. I love the place and I would have absolutely no hesitation recommending it.

The management team are visible and available, the staff are kind, nurturing and know all of the children, even if they are not directly responsible for them and many are long serving. The rooms are filled with happy children, and lots of fun.

The additional activities that are provided such as the music man and football are fun and loved by the children. From the minute children enter the front door to being picked up they are kept entertained and are learning through play, both formal activities and free play.

For me as a working parent, my mind is at ease that my children are happy, safe, cared for and enjoying their time whilst in the care of Tender Years.

I also feel that the establishment is very professional and constantly working to improve for the benefit of the little people who attend.

How likely would you be to recommend Tender Years Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Both my children attend Tender Years Day Nursery. The staff are very friendly, welcoming and always have time to tell you what your child has been up to along with their development.
When my children come home they tell me about all the activities they have been involved in and how much fun they have had. Upon leaving my children with the manager and the staff I just know that they are going to be looked after and kept safe. I strongly recommend Tender Years Day Nursery.

How likely would you be to recommend Tender Years Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

The staff are exceptional. They are very friendly, supportive and always give thorough feedback for our son after a day with them. Our son has definitely developed his speech quickly whilst in Tweenies room.

How likely would you be to recommend Tender Years Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

All the staff at Tender Years are really great at engaging with kids and understanding them as individuals. The staff are also great at engaging with parents and providing updates on developments etc. I've been involved with Tender Years for 5 years and I've always felt so happy and relieved that I selected this nursery for my kids.

How likely would you be to recommend Tender Years Day Nursery? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Excellent

My daughter has been at Tender Years since she was 18 months old and is now due to start school in September.
The level of care has been amazing. The staff have helped my daughter progress, embraced her individuality and she has grown in confidence and learning.

How likely would you be to recommend Tender Years Day Nursery? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My son has been attending Tender Years for over two years now and I have always found them to be an excellent nursery. The owner is very hands on and involved in everything that is happening in the nursery, the communication from the nursery is excellent and most importantly the staff are all friendly, warm and caring. The nursery has great size rooms and they have many varied activities. The outdoor garden is spacious and has lots of interactive things for the children to play with.

I would recommend Tender Years without hesitation !

How likely would you be to recommend Tender Years Day Nursery? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

I cannot praise this nursery enough. My eldest son has many additional needs, and the owner and the team were there to support us throughout - even going above and beyond to help us find him the best provision after he left tender years. The staff are approachable and knowledgeable and above all the children are put first in every new decision they make in the nursery. My daughter currently attends tender years and she really enjoys it. It is a safe and happy place. The rooms are colourful and when we pick her up at the end of the day, we are always greeting with a room full of busy happy children.

How likely would you be to recommend Tender Years Day Nursery? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

This is a lovely first nursery for your child, my little boy started in the tweenies room where he is looked after by his key worker and the rest of the tweenies team who are a lovely caring girls and I trust 100% them in taking care of my son when I'm at work

How likely would you be to recommend Tender Years Day Nursery? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My daughter has attended this nursery for the past 2.5 years and it has exceeded my expectations. My son will attend next year and I have no qualms whatsoever. Everyone is so approachable, the staff, Manager, owner. Any issues (of which there has been few) have been resolved quickly. The most important thing though is that my daughter loves it and I really appreciate the connection she has made with all of her key workers and how they've taken the time to really get to know her as a little person.

How likely would you be to recommend Tender Years Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

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Awards / Recognitions

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Job Vacancies

Staff Profiles

Lisa

Lisa Whitehouse

Job Title: Nursery Owner & Lead Practitioner

Joined: 1996

Description:

Lisa is the eldest daughter of Mary, the original nursery proprietor. Lisa took over in Jan 2008, after beginning her own career as a nursery nurse at Tender Years in 1996, she moved on to spend time within a childcare training and advisory role at Solihull MBC and South Birmingham College. Lisa achieved a distinction within her Early Years foundation degree in 2010 and prides herself on being a hands on owner that is available to staff and families for support and advice.

Sarah

Sarah Barker

Job Title: Manager

Joined: 2005

Description:

We were thrilled to welcome Sarah back to Tender Years in October 2014. Sarah previously worked at the nursery climbing to become deputy manager and achieving a distinction within her BA Hons degree during her seven years here. She left to fulfill her dream role as a family support worker at a local children centre and thoroughly enjoyed her role there with families, but was left unsettled when local authority funding cuts threatened her job security. She spent a period of time managing a large nursery that was part of a national chain before returning with lots of new skills and further experiences which she draws upon in her role here as manager. Sarah is currently on maternity leave after the birth of her first son 'Olly' in May.

Donna

Donna Graham

Job Title: Deputy Manager

Joined: 2000

Description:

Donna started at Tender Years in 2000 as a trainee nursery nurse. She achieved her level 3 qualification and went on to later achieve her foundation degree in early Years. She is now married with her son & daughter who attend nursery. Donna works closely with Sarah & Lisa to ensure the smooth running of the nursery, and at other times you will find her working across all rooms when staff are away or busy away from their room. As named SENCO Donna has responsibility for supporting staff who care for the children with special educational needs that attend nursery.

Claire

Claire Little

Job Title: Qualified Teacher

Joined: 2010

Description:

As a qualified teacher, with an early years specialism, Claire brings over ten years experience within school nursery and reception classes in Solihull. She works within the pre-school room to oversee the education for those children who choose to spend their nursery year at Tender Years. She also works alongside the nursery owner and manager to oversee the nursery curriculum and progress of all children across the nursery. Claire works closely with local schools to ensure our curriculum is equitable to that offered within local nursery classes and we are proud to see our children join reception classes where they flourish due to a sound foundation on which to build their literacy and numeracy skills.

Claire

Claire Mccormack

Job Title: Senior Practitioner

Joined: 1998

Description:

Claire first started at Tender Years in 1998, quickly showing a natural talent in early years but it took us a few years to convince her to undertake her Nursery Nurse Qualification. She eventually did so and qualified before going on to have three children of her own. After the birth of her third child circumstances meant that Claire decided to spend some time at home as a mum, but after a while she felt her youngest child was missing out on the opportunities nursery had afforded her eldest two and we were thrilled when she returned to Tender Years in October 2015 to lead the toddler room.