Cuddles Day Nursery Ltd (Parkstone)

Rossmore Campus, Herbert Avenue, Parkstone, Poole BH12 4HR
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9.5 111 Reviews
  • Cuddles Day Nursery Ltd (Parkstone), Poole
Cuddles Day Nursery was rated Good by Ofsted in March 2023.

The nursery, located on the Rossmore Campus, is registered to offer skilled childcare for up to 116 children, whose well-being and learning potential is protected by a highly-qualified team.

The service looks to be as open as possible with parents, keeping them updated on the milestones their child achieves with open and honest discussion.

Extensive learning equipment and both indoor and outdoor play mean that children can enjoy being creative and practising key language and communication skills, together with a wide range of key subjects.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Jenni Hanney (Nursery Manager)

Number of Childcare Staff

  • 24

Total Places for Children

  • 114

Age Range

  • from 0 years 2 months
  • to 5 years 0 months

Funding & Fees

  • Available during a visit

Opening Times

  • Monday 07:45-18:00
    Tuesday 07:45-18:00
    Wednesday 07:45-18:00
    Thursday 07:45-18:00
    Friday 07:45-18:00

When Closed

  • Bank Holidays & 1 week at Christmas

Parking

  • Free parking on site

Cuddles Day Nursery Ltd (Parkstone) Reviews (111)

9.5

Cuddles Day Nursery Ltd (Parkstone) has a Review Score of 9.5 (9.480) out of 10, based on 13 reviews in the last 2 years.
Over all time Cuddles Day Nursery Ltd (Parkstone) has 111 reviews.

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Date Published
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Reviewer Connection to Cuddles Day Nursery Ltd (Parkstone)
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Total of 111, showing 81-100
Review from Helen M (Mother of Child) published on 7 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been attending Cuddles Day Nursery in Parkstone since he was 9 months old.
It is fabulous. All the staff greet us when we are in the site, they know my son's name and he is always excited to go in. He only attends 2 days a week but I cannot fault the staff, the services they provide and
the overall sense of well-being that both my son and I have knowing he is there. A truly wonderful nursery, I would recommend it to anyone.
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Review from Dana C (Mother of Child) published on 7 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Really happy with the nursery, amazing staff, plenty of activities and most importantly, my daughter is always happy to go back and enjoys her time there.
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Review from Karen D (Mother of Child) published on 15 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have 2 children at Cuddles Day Nursery, my eldest had been attending for just over 3 years. I cannot speak more highly of them.


All the staff are extremely caring and always smiling and laughing. My boys are so well cared for and I can see how happy they are.


When I had an issue with my eldest

being unsettled when I went back to work, the manager met with me to see how they could help him adjust which was so reassuring; this quickly resolved.


I love that Cuddles use the 'Learning Book' resource online so I can see what the boys are doing at nursery and how they are flourishing. It's so lovely to see photos of them playing and learning with their peers.
I needed a flexible nursery as I am a shift worker. I am always able to book extra sessions when I need them, sometimes at very short notice. I am so grateful for this!
Such a wonderful nursery!

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Review from Charlotte (Mother of Child) published on 31 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I highly recommend Parkstone Cuddles Nursery! My son has attended since he turned two when he had lack of speech and was very shy. Within a few months, I saw a huge improvement with him. He was learning so much and his speech came on so well. He absolutely loves being at Cuddles, he has made many friends
along the way and enjoys being around the company of all the staff. My son is now in his last year at Cuddles but throughout his journey has learnt so many things. I’m sure he will be sad to leave, but I have already arranged for my Daughter to start next year and I’m sure she will do just as well as my son did. Massive thank you to all the staff at Cuddles, you really do an amazing job.
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Review from Lucy C (Mother of Child) published on 27 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son came to the nursery first. My daughter is now going to Cuddles Day Nursery Rossmore excellent all round xxx xxx
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Review from S H (Mother of Child) published on 27 October 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
Overall am happy with the nursery. Have had a few occasions where there hasn't been clear communication.
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Review from Monika (Mother of Child) published on 27 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely place, professional staff, always pay attention to details. My daughter loves it there! Definitely, will recommend it to friends.
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Review from Anna K (Mother of Child) published on 25 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son loved going to nursery, best choice I’ve done for my kid. Always happy and fantastic stuff, I truly recommend it.
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Review from louise G (Mother of Child) published on 24 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son started there just after a year old. Cuddles Day Nursery have always been fantastic with him and it was like his second home. He was later assessed as have SEN and all the staff at Cuddles went out of their way to help him achieve goals and make progress. He still goes there now for holiday club
because he loves it so much! It makes a huge difference as a mum to find a nursery that is not only caring but wants the best for your child.
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Review from Jasmin (Mother of Child) published on 24 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my daughter and son attended Cuddles Day Nursery and they both thrived and learnt massive amounts of new skills and tools to help them when they started school. The staff are so brilliant and are always on hand to help in any situation, they are so great with the children. I am so glad my children
had to chance to attend such an amazing nursery, and they both miss going so much but because of Cuddles amazing work, they are both doing brilliantly at school!
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Review from Louise (Mother of Child) published on 24 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been going to Cuddles Day Nursery since she was 9 months old and the staff have always been great with her. She settled straight in and has made really great friends. Always recommend this nursery it's amazing.
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Review from Chantelle F (Mother of Child) published on 24 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I could not of picked a better nursery for my daughter. This nursery genuinely care about the children that attend and you can see this through there actions. I love everything about this nursery and can not fault it at all
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Review from Terrie H (Mother of Child) published on 20 October 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son really enjoyed his time at Cuddles Day Nursery. They have excellent facilities and great staff, both male and female which I feel give the children greater opportunities developing interpersonal skills. I wouldn't hesitate recommending Cuddles Day Nursery to other parents of preschoolers or out
of term children's club.
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Review from Zheng L (Father of Child) published on 4 October 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
One of the best nurseries. Everyone so friendly. Very helpful. My son enjoys so much every time he goes there. He learned so much since he started last year. He made a lot of friends in the nursery. Every time we need help the nursery always try their best to help us and kids. Every teacher there is
very friendly and caring. They're doing an excellent job there.
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Review from S S (Mother of Child) published on 3 October 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
We have been very impressed with Cuddles and the support our 2-year-old has received. The staff are extremely caring and nurturing and the environment seems structured but allows for fun. They provide a range of activities including a number of external trips.
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Review from Mercedes E (Mother of Child) published on 3 October 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cuddles Day Nursery is absolutely amazing, I am so happy I found it as my daughter has settled in so lovely and this is due to the caring and wonderful staff. All the children there are so happy and the nursery has positive vibes and a relaxed environment. I honestly couldn't be happier and would
100% recommend to any parent :)
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Review from Emma W (Mother of Child) published on 3 October 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff are fantastic, my son thoroughly enjoyed himself there and often asks when he is going back. From 'little boots' to 'wilys' he always had teachers and staff he liked. I even became a bit attached myself. Lovely friendly staff well-done Cuddles xx
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Review from Hayley (Mother of Child) published on 3 October 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little girl has been at Cuddles for nearly a year now and has loved every minute! I can't thank the staff enough, they are simply amazing and go above and beyond to make sure the children are happy and settled whilst in their care. The experiences and opportunities that my daughter has at Cuddles
are excellent and have helped her development in leaps and bounds. I have recommended Cuddles to all of my mummy friends because knowing your child is safe and well cared for whilst in child care is THE most important thing and I know that this nursery provides this and more!
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Review from Hayley B (Mother of Child) published on 3 October 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was a little anxious at first about using breakfast club, mainly because my daughter had not long started school and this was another new thing to get used to. I was soon confident that this was a fantastic experience for both my children. The staff are always happy and welcoming and made them feel
welcome from day one. I could rest assured that they would both be dropped off at school on time and they were always excited about going in the next morning. The big selling point was that I could drop them off at 7.45am and have plenty of time to do my commute to work. A positive experience for everyone. Thank you Cuddles Parkstone.
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Review from Mel (Mother of Child) published on 3 October 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
This was my son's first experience of cuddles when he joined for summer club! He enjoyed his time and said the staff were nice and looked after him well. He had fun on the days out he participated in but felt the activities at cuddles sounded more exciting in the booking form than they actually were.
From my perspective, I knew he would be safe and well cared for and got to try out some new experiences and make some new friends. He was happy to go each time and was always engrossed in an activity when I picked him up. My only negative comment would be, that as a 'newbie', I wasn't aware that they didn't stay at Parkstone but went off to Candford Heath each day which meant they often did come back until 5/5.30 and I was left sitting in the car for an hour or more, however, this club enabled me to go to work during the long school holidays, so thank you Cuddles and we will hopefully see you again soon.
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Current Review Score: 9.5 (9.480)

Overview of Review Score

The Review Score of 9.5 (9.480) out of 10 for Cuddles Day Nursery Ltd (Parkstone) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.910 for Cuddles Day Nursery Ltd (Parkstone) is calculated as follows: ( (143 Excellents x 5) + (10 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 155 Ratings = 4.91
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.57 Points relating to the number of positive Reviews for Cuddles Day Nursery Ltd (Parkstone) is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 114 number of registered child places is 22.8. 13 Positive Reviews ÷ 22.8 = 0.57
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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