Cuddles Day Nursery Ltd (Parkstone)

Rossmore Campus, Herbert Avenue, Parkstone, Poole BH12 4HR
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9.5 111 Reviews
  • Cuddles Day Nursery Ltd (Parkstone), Poole
Cuddles Day Nursery was rated Good by Ofsted in March 2023.

The nursery, located on the Rossmore Campus, is registered to offer skilled childcare for up to 116 children, whose well-being and learning potential is protected by a highly-qualified team.

The service looks to be as open as possible with parents, keeping them updated on the milestones their child achieves with open and honest discussion.

Extensive learning equipment and both indoor and outdoor play mean that children can enjoy being creative and practising key language and communication skills, together with a wide range of key subjects.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Jenni Hanney (Nursery Manager)

Number of Childcare Staff

  • 24

Total Places for Children

  • 114

Age Range

  • from 0 years 2 months
  • to 5 years 0 months

Funding & Fees

  • Available during a visit

Opening Times

  • Monday 07:45-18:00
    Tuesday 07:45-18:00
    Wednesday 07:45-18:00
    Thursday 07:45-18:00
    Friday 07:45-18:00

When Closed

  • Bank Holidays & 1 week at Christmas

Parking

  • Free parking on site

Cuddles Day Nursery Ltd (Parkstone) Reviews (111)

9.5

Cuddles Day Nursery Ltd (Parkstone) has a Review Score of 9.5 (9.480) out of 10, based on 13 reviews in the last 2 years.
Over all time Cuddles Day Nursery Ltd (Parkstone) has 111 reviews.

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Review from Rebecca C (Mother of Child) published on 26 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely and friendly staff, my daughter settled in within days and doesn’t want to leave at the end of the day! Shows me she loves it there and has made some lovely friends x
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Review from Karly (Mother of Child) published on 24 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cuddles Day Nursery has been extremely supportive and they have been flexible were possible. My daughter has been going to cuddles since she was 7 months old. She has settled in easily and has always seemed happy when I pick her up.
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Review from Dane P (Father of Child) published on 23 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Cuddles in Parkstone are all very friendly and professional. Most importantly, my daughter loves them. She comes home and talks about the staff more than she does about the other children.
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Review from Caroline K (Mother of Child) published on 18 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cuddles Nursery, Rossmore was where I chose when I had my second child without hesitation as I had such a fantastic experience when I had my first child looked after so well.
I knew he would be safe and happy and I also have trust in the staff. My son has been diagnosed with complex learning difficulties
and Cuddles has helped me get a diagnosis but have also gone above and beyond to help him.
I will be eternally grateful for the care and dedication they give at all times.
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Review from Hayley (Mother of Child) published on 17 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very happy with Cuddles Day Nursery the staff are excellent the nursery itself has everything the little ones need and would want! My daughter and now my son comes to Cuddles and they both love it!
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Review from Samantha W (Mother of Child) published on 16 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Really lovely nursery I have recently increased my 2-year-old to have an extra day here as he gets so much out of nursery. Only thing I would like more of is more pictures and days out but overall we are happy and staff in the little hoots room have been amazing. I really love how they always make an
effort to say how my son enjoyed his day, as a working parent it really means a lot.
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Review from Natasha (Mother of Child) published on 16 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my girls have been to the settings since they were 5 months old, love all the staff and has a real feeling of family.
Lovely resources with great activities, in the holiday's staff go above and beyond to ensure your child has a great day.
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Review from Nicola (Mother of Child) published on 16 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son attends the Cuddles Day Nursery Ltd (Parkstone) and has done now for just over 1 year and within that time has thrived. Each day they do something different and all the activities are always engaging with fun and education at the forefront. I feel he is very well looked after and anything you
need the nursery are on hand to help with, the outdoor area is spectacular and I know my son loves playing in the garden. Always updated with my son's learning and things he does on nursery days which is great to see.
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Review from Karley (Mother of Child) published on 16 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely brilliant. My daughter loves all of her friends, all of her teachers and loves playing in the garden. She always enjoys her hot lunches and always comes home very happy.
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Review from Tracey F (Mother of Child) published on 16 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Have used this nursery since my oldest was 4 years old he is now 18. I have 2 other children attend and they have enjoyed their time at the nursery and my youngest still attends after school and holiday club. Loads for them to take part in and the staff are all very approachable and friendly.
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Review from Naomi G (Mother of Child) published on 16 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are really impressed with Cuddles and our son loves it. The staff are really friendly, caring and happy. They are professional but it feels like a family. We love that they learn all about the different festivals and cultures, whilst making it fun. It's great that they get outside and play too, the
outside space is brilliant. Whenever we have had a query there has always been someone around to help. We wouldn't hesitate to recommend Cuddles - you help make the transition back to work a lot more settling for the whole family!
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Review from Aleksandra D (Mother of Child) published on 16 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Generally, I am very happy that my daughter attends this nursery. Beginnings were quite difficult for me as her mum and her, she was crying when I had to leave her at the nursery for pretty long period of time. I was really worried. But now she is extremely happy and can’t wait to go there. Cuddles
have really good facilities, learning equipment, great big garden. The nursery provides really good program of activities and entertainments, children can enjoy being creative, improve their communication skills, they stay close to the nature, go to the woods, to the gym, recently they also visited care home, what I think is beneficial for both children and elderly people (parental consent required). My daughter really loves activities like cooking, baking, drawing, painting and brings ideas from nursery to home. The staff is professional and very kind. Cuddles Day Nursery Ltd (Parkstone) has great management, always very helpful. We are very happy to be with them.
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Review from Michelle (Mother of Child) published on 16 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little girl has attended Cuddles since October 2018 and I can’t fault it. She took a little while to settle but the staff were very supportive towards me and her and now she asks every morning if it is a ‘nursery day’ and I get an “ohhhhh why not!” If it’s not which I think speaks volumes on how
much fun she clearly has there!
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Review from Alison R (Mother of Child) published on 16 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
It's been nearly 3 years since my little boy started going to after school club at Cuddles. He loves going there. The staff are all excellent at their jobs and very friendly. My boy also loves it during school holidays as he gets to do lots of fun stuff and have some awesome days out.
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Review from Olga S (Mother of Child) published on 16 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter only started recently but I am really happy with this nursery, staff are absolutely brilliant.
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Review from Sophie L (Mother of Child) published on 16 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Setting is always clean, staff are all friendly even if they don’t know the child very well, this makes you feel good that the child is happy and safe.
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Review from Ramona (Mother of Child) published on 16 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son attends Cuddles Day Nursery Ltd (Parkstone), I can only say that all staff are so helpful, knowledgeable and caring. They are friendly and welcoming and helped my son get to enjoy days at nursery (he used to cry a lot when he first started), I always find my son happy and smiling. The kids have
a lot of fun with great activities and days out. The staff love their jobs and it shows.
I would recommend Cuddles Nursery to anyone. Thank you, Cuddles.
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Review from Cristina S (Mother of Child) published on 16 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff is very friendly, helpful and kind.
My daughter loves been there. The facilities there are very well clean and has an amazing outside area.
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Review from Amie S (Mother of Child) published on 16 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been attending since he was 9/10 months. He has progressed massively and I’ve always felt he’s in safe capable hands at Cuddles.
Staff are warm and caring and there are always lots of nice activities going on. My son is thriving developmentally and Cuddles staff have had a large contribution
to this. He thoroughly enjoys nursery which is lovely to see.
I have recommended Cuddles to around four friends with babies and would continue to do so.
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Review from S F (Father of Child) published on 23 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
By far the best nursery comparing with others. The staff know how to make a bond between children and the nursery to make them feel like home.


More than happy with all the services provided and the flexibility in regards to hours.

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Current Review Score: 9.5 (9.480)

Overview of Review Score

The Review Score of 9.5 (9.480) out of 10 for Cuddles Day Nursery Ltd (Parkstone) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.910 for Cuddles Day Nursery Ltd (Parkstone) is calculated as follows: ( (143 Excellents x 5) + (10 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 155 Ratings = 4.91
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.57 Points relating to the number of positive Reviews for Cuddles Day Nursery Ltd (Parkstone) is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 114 number of registered child places is 22.8. 13 Positive Reviews ÷ 22.8 = 0.57
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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