Cuddles Day Nursery Ltd (Canford Heath)

Learoyd Road, Canford Heath, Poole BH17 8PJ
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8.8 170 Reviews
  • Cuddles Day Nursery Ltd (Canford Heath), Poole
Cuddles Day Nursery is rated GOOD (May 2023) by Ofsted and caters for children from 12 weeks to 14 years old. Although a large and versatile facility, a team of friendly and qualified staff keep a strong focus on individual development, ensuring that each child enjoys appropriate play and learning.

They believe in on-going staff development, with a number of training courses available to ensure that standards will be kept high over the long term.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Emma Murray (Nursery Manager)

Number of Childcare Staff

  • 60

Total Places for Children

  • 229

Age Range

  • from 0 years 1 months
  • to 5 years 0 months

Funding & Fees

  • Available during a visit

Opening Times

  • Monday 07:45-18:00
    Tuesday 07:45-18:00
    Wednesday 07:45-18:00
    Thursday 07:45-18:00
    Friday 07:45-18:00

When Closed

  • Bank Holidays & 1 week at Christmas

Parking

  • Free parking on site

Cuddles Day Nursery Ltd (Canford Heath) Reviews (170)

8.8

Cuddles Day Nursery Ltd (Canford Heath) has a Review Score of 8.8 (8.817) out of 10, based on 8 reviews in the last 2 years.
Over all time Cuddles Day Nursery Ltd (Canford Heath) has 170 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Cuddles Day Nursery Ltd (Canford Heath)
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Total of 170, showing 141-160
Review from N D (Mother of Child) published on 11 October 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
This nursery has been the best move for my little girl. Her development has improved so much that she finally feels comfortable and able to be herself with a group of people who cares about her development.


Fabulous nursery all staff are so professional :)

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Review from Michelle (Mother of Child) published on 11 October 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son went to Cuddles Day Nursery Ltd for a year and absolutely loved it. The staff are amazing and so good with the children, he always looked forward to going. Also, my son is an August baby and I did worry if he would be ready for school but they all worked with him to help prepare him and his transition
has been fine, although he still misses all the staff at the pre school, they have helped him so much.
Absolutely amazing and all the staff are so friendly and welcoming. I really can not recommend them highly enough.
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Review from Julie (Mother of Child) published on 11 October 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
I couldn't be happier with the friendliness of the staff, how happy my kids are at Cuddles Day Nursery and the way they are buzzing after a day there. The nursery is well run, organised and efficient, everyone is very helpful.
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Review from Lucy (Mother of Child) published on 11 October 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cuddles Day Nursery have been amazing for my two little ones. I feel confident that they are well looked after and the staff really do care.
My eldest has learnt so much and become very independent, I put this down to everything Cuddles Day Nursery have done to encourage him.
My youngest started just
last month and is extremely happy.
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Review from Sam P (Mother of Child) published on 11 October 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cuddles Day Nursery Ltd is an outstanding nursery. My daughter has attended for the past 18 months and always comes home full of exciting stories about her day. Everyone that we have had contact with has been highly professional, alongside caring and kind. They always have a large selection of activities
available and spend lots of time outside in the fabulous gardens, exploring and developing many skills. We still have another two years at nursery before school begins and we can't wait for the on going adventures! I would have no problems with highly recommending Cuddles Day Nursery Ltd.
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Review from Katie T (Mother of Child) published on 11 October 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been using Cuddles Day Nursery Ltd for over 3 years now. My youngest has been there since she was 9months old. She has developed into a happy and confident little girl who will be well prepared for school life next year. All the staff are approachable and accommodating, they ensure the after
school club children get to go to the disco at the school across the road by changing them into the party clothes and taking them back to the school.... It's the little things yes, but it's a big thing when you're a working parent to make sure your child doesn't miss out!
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Review from Rebecca (Mother of Child) published on 11 October 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have now been using Cuddles Day Nursery in one form or another for 15 years. It has become like a home from home for our family. I think we will all be rather sad when our time there comes to an end.
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Review from Clare (Mother of Child) published on 11 October 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My girls love Cuddles Day Nursery Ltd. The staff and facilities are excellent. It's so good to know the girls are happy and well looked after at the end pf the school day. It gives me peace of mind to know they are safe when I'm at work.
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Review from Louisa (Mother of Child) published on 11 October 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cuddles Day Nursery Ltd had all three of my children. One from a baby and the other two from toddlers as I was lucky enough not to go part time with the younger two.
With all of my children, they not only brought their confidence up but gave them a fun, learning environment where they made really
good friends and became confident, young people.
They all loved attending and got to know their key workers very well and they became a big part of their life.
I would have no hesitation in recommending the nursery throughout all ages. They did trips, parties, special celebrations and a leavers prom to make the process from nursery to school a memorable one.
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Review from CB (Mother of Child) published on 11 October 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
When dropping off to start with I felt a bit awkward as we were new and most people knew each other. The staff seemed a bit slow to start to greet. Unfortunately, I don't always see my key worker (who is fabulous). However, after a few weeks, the younger staff smile and greet and I feel very comfortable
leaving my child. I am also encouraged to call if any doubts or to check up on my Daughter.
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Review from Cheryl M (Mother of Child) published on 11 October 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cuddles Day Nursery Ltd is an excellent nursery and the staff care very well for my daughter. The facilities are fantastic and the best aspect of the nursery is the variety of gardens and the quality of the outdoor play spaces. The days are well structured and the focus is on learning through play,
which is as it should be for young children.
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Review from Marci O (Mother of Child) published on 11 October 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My child had a wonderful time at Cuddles Day Nursery and learnt a lot. He took a long time to settle when he first started and staff went out of their way over and above to help him settle,feel comfortable, and confident. Their attention to detail in terms of his learning was great. Would thoroughly
recommend. He particularly loved the outside spaces.
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Review from Tracey S (Mother of Child) published on 11 October 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter started using Cuddles Day Nursery Ltd for breakfast club and after school club. I have been very impressed over the last 7 years with the whole nursery set up and the care and commitment of the staff. My daughter was very sad to have to leave.
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Review from Lucinda (Mother of Child) published on 11 October 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
Excellent friendly staff.
Could give more evidence of learning.
Daughter was quite dirty when coming home.
Excellent outdoor space.
Daughter was always happy and excited to go so I know she enjoyed her time at nursery.
Good fun days.
Bought home some good pieces of work.
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Review from Nicola (Mother of Child) published on 11 October 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter is very happy and settled really well.


The staff are very friendly and helpful and professional at all times.


I have recommended the nursery to several people as I think their children would love it there as much as my daughter does.

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Review from Anida (Mother of Child) published on 11 October 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter is disabled and required a lot of support while attending the holiday club. Cuddles Team met her needs really well. They supported her with integrity and care and always communicate at her level. I would totally recommend Cuddles Day Nursery Ltd to my family and friends.
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Review from Steph (Mother of Child) published on 11 October 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
By far the best nursery we found and wow has it lived up to every expectation. Staff are very friendly. The rooms are well equipped, there is always something different going on. More often than not the children are outside. Cuddles Day Nursery Ltd has supported the growth and development of my son
and I'm sure this will set him up for when he goes off to school.
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Review from Nina M (Mother of Child) published on 11 October 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
The quality of care my son receives from what I can tell is extremely good. Developmentally he's growing so much, socially every day brings something new. Mixing with a variety of children is helping him build interpersonal skills & a confidence I don't think I had at that age.


A pleasure to see.

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Review from Natalie M (Mother of Child) published on 11 October 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Daughter loves going to Cuddles each week. She has a great bond with the key workers in her room, she never had any problems with settling in. The staff provide a wonderful range of different activities for her to explore including trips to the woods each week, which my daughter loves! They spend
lots of time outside in their amazing outdoor areas.
The management team are always welcoming when entering the building in the morning which is lovely.
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Review from Donna (Mother of Child) published on 11 October 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Hi I would just like to say that cuddles staff have been brilliant especially my sons key worker, my son has had trouble getting used to going to Cuddles and got very upset every time but with them working with me and him he now goes and we only get a few tears every now and then his key worker ensured
he was cuddled and happy and I was able to ring as much as I liked to check on him I can honestly say I would have taken him out and kept him at home if they had not been so patient with me just as much as him so thank you for a great job done.
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Current Review Score: 8.8 (8.817)

Overview of Review Score

The Review Score of 8.8 (8.817) out of 10 for Cuddles Day Nursery Ltd (Canford Heath) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.0 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.842 for Cuddles Day Nursery Ltd (Canford Heath) is calculated as follows: ( (86 Excellents x 5) + (3 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 95 Ratings = 4.842
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.975 Points relating to the number of positive Reviews for Cuddles Day Nursery Ltd (Canford Heath) is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 229 number of registered child places is 45.8. 8 Positive Reviews ÷ 45.8 = 0.175
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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