Cuddles Day Nursery Ltd (Canford Heath)

Learoyd Road, Canford Heath, Poole BH17 8PJ
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8.8 170 Reviews
  • Cuddles Day Nursery Ltd (Canford Heath), Poole
Cuddles Day Nursery is rated GOOD (May 2023) by Ofsted and caters for children from 12 weeks to 14 years old. Although a large and versatile facility, a team of friendly and qualified staff keep a strong focus on individual development, ensuring that each child enjoys appropriate play and learning.

They believe in on-going staff development, with a number of training courses available to ensure that standards will be kept high over the long term.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Emma Murray (Nursery Manager)

Number of Childcare Staff

  • 60

Total Places for Children

  • 229

Age Range

  • from 0 years 1 months
  • to 5 years 0 months

Funding & Fees

  • Available during a visit

Opening Times

  • Monday 07:45-18:00
    Tuesday 07:45-18:00
    Wednesday 07:45-18:00
    Thursday 07:45-18:00
    Friday 07:45-18:00

When Closed

  • Bank Holidays & 1 week at Christmas

Parking

  • Free parking on site

Cuddles Day Nursery Ltd (Canford Heath) Reviews (170)

8.8

Cuddles Day Nursery Ltd (Canford Heath) has a Review Score of 8.8 (8.817) out of 10, based on 8 reviews in the last 2 years.
Over all time Cuddles Day Nursery Ltd (Canford Heath) has 170 reviews.

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Date Published
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Reviewer Connection to Cuddles Day Nursery Ltd (Canford Heath)
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Total of 170, showing 121-140
Review from Louise h (Mother of Child) published on 17 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
As it says on the tin, 'an absolutely outstanding nursery'.


I have been using Cuddles Day Nursery Ltd for 6 years and only have praise for the commitment dedication and enthusiasm of all staff who work there.


An amazing setting with such varied play from going to the woods to heading out to the

gym.


Always a friendly face saying good morning have a good day or good night.


Never a problem when something arises and cater for every child’s needs without hesitation.


I have every confidence in sending my children to cuddles and this has reflected in their happiness.


When I sent my eldest to school, they commented on how ready he was and I would say this is partly down to the hard work at Cuddles Day Nursery Ltd to ensure all children are ready to move into the big wide world of school.


Keep up the good work cuddles you deserve the outstanding review!

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Review from Keely (Mother of Child) published on 17 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been attending Cuddles Day Nursery Ltd since September. Her confidence has grown and her desire to want to join in and make new friends has increased. The staff are professional, kind, informative and have empathy.


Every day, right from the first few weeks of tears and clinginess;

to today-full of smiles and excitement, the class staff have been supportive of my daughter and also me, as a teary mum!!


I was really surprised at the level of care that each child receives. The food is healthy and nutritious and encourages children to try new things.
The play spaces are amazing and they rotate around the playgrounds so the children see different toys and activities. No such thing as boring here!!


Thank you to the whole team for being absolutely fabulous x

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Review from Maria (Mother of Child) published on 17 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
The nursery has a great outdoor playground. The staff is very caring and polite and the activities provided are appropriate for their ages.
Really happy.
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Review from Alice W (Mother of Child) published on 17 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I could not highly recommend you enough. My daughter has come on leaps and bounds since being at nursery where she is becoming a confident little girl. We know that she is being looked after so well and we can't thank the staff enough.
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Review from Anna P (Mother of Child) published on 16 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cuddles gave my son the very best start in life. He attended from the age of six months and has made lifelong friends during his time there. He is nearly ten years old now. Cuddles have given him confidence, education and love. Couldn’t have survived without them.
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Review from Rebecca M (Mother of Child) published on 16 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our youngest son loves Cuddles so much that he doesn't want to stop coming (now nearly 14!). We have now been using Cuddles for nearly sixteen years.
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Review from Katie (Mother of Child) published on 15 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have used cuddles for the last 4 years for both of my daughter's and cannot praise them enough. Every staff member I have encountered (which is many) have been so lovely, and the children adore them. I cannot imagine a safer and happier environment to have my girls in. They make learning so fun and
each has a personal relationship with the staff members. They are all so friendly and I will frequently stop for a chat as I no so many of the staff there. I will continue to use them for breakfast and after-school clubs into the future.
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Review from Abby (Mother of Child) published on 14 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Brilliant nursery, my son has come on leaps and bounds since coming to nursery aged eight months. I wouldn't have trusted anywhere else with him. My daughter attends holiday club and loves each day she goes, with the different activities and days out.
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Review from Hayley H (Mother of Child) published on 10 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
It's always a concerning time when you leave your little one for the first time. Cuddles helped that transition with their patience, kindness and most of all experience.


They keep you up to date on your child's progress and always seem genuine in their approach to childcare.


From my son's point

of view, he loves his time at nursery and finds all of his teachers fun. He's learning loads and socialising well.


Well done Cuddles :-)

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Review from Darren (Father of Child) published on 15 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very helpful throughout, my child settled in well and I would recommend to friends.
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Review from Laura H (Mother of Child) published on 15 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cuddles is a fantastic nursery. I have already recommended the nursery to friends already. The staff are very welcoming, friendly and easy to talk too. My daughter has settled in so well. On her very first settling in session, she said she didn't want to go back to her old preschool and that she loved
Cuddles. She comes out exceptionally happy every day. I can not fault this nursery.
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Review from Charmaine M (Mother of Child) published on 12 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cuddles Day Nursery Ltd is a great nursery. They were amazing with my son who was very shy and helped him become a more confident person who now comes into nursery smiling and being able to have the confidence to go off and play with other children. I cannot fault them at all, all the staff do a fab
job!
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Review from C F (Grandmother of Child) published on 15 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All 3 of my grandsons have attended Cuddles on Canford Heath over the past 6 years.
The standard of care for the children is excellent whether in the nursery or the play school part of the building.
The environment is fun, interesting and safe.
The children are treated with respect, taught manners
and to care about others. Also to maintain good hygiene. The learning aspect is brilliant, encouraging and supportive. The children are well prepared for early years at school.
Highly recommend and have actually recommended this branch to a young work colleague.
Keep up the good work.
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Review from T M (Mother of Child) published on 17 November 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing ... my daughter is a very nervous little girl and within a few weeks she is not crying or clinging to me when I leave her or needing her fiddle toy .. the staff have been so lovely and understanding ??
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Review from Zoe (Mother of Child) published on 27 October 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Really lovely nursery with excellent facilities. My son really enjoys his days here. Staff in the room and management team are all really approachable and professional. Would and do highly recommend to friends and family.
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Review from Kristina (Mother of Child) published on 12 October 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are amazing and go above and beyond their duty. All the playgrounds are well maintained and any concerns are addressed straight away.
The extra trips are great and so is food.
Would be great if you opened from 7am though.
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Review from Karen (Mother of Child) published on 12 October 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
A great nursery, both my children have attended. All staff, from management, office and care givers always friendly and on hand to reassure and answer queries. Very honest and positive with feedback given about my childrens progress. Plenty of varied activities on the go. I struggle to get my children
to leave at the end of their sessions. Would highly recommend.
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Review from Jennie (Mother of Child) published on 12 October 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot speak highly enough of the wonderful, friendly staff at Cuddles.
They have all individually encouraged my son to grow in confidence. Everyone shows a real interest in each individual child and they genuinely care for all the children.
Cuddles has a structured approach to learning but still
with lots of time for the children to explore play. They have helped develop my son's imagination by being involved in activities and out door play.
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Review from ML (Mother of Child) published on 11 October 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been using Cuddles Day Nursery Ltd for after school and holiday club for approx 3 years now. They are very accommodating of all requests, especially for additional sessions. The child carers are all superb and very approachable as is management. Very pleased with service.
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Review from Ashleigh G (Mother of Child) published on 11 October 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent school. Staff are amazing. When my little girl first started at Cuddles Day Nursery, she was very shy and had no confidence but since then she has come out her shell. She has made friends and has a lot more confidence, she is learning well and every day she comes out she tells me something
new they have done in playschool. The snacks are always very healthy and most of the time its things that she won't try at home. They have plenty of toys inside, some are a bit old but the children still love them. Outdoor facilities are amazing.
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Current Review Score: 8.8 (8.817)

Overview of Review Score

The Review Score of 8.8 (8.817) out of 10 for Cuddles Day Nursery Ltd (Canford Heath) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.0 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.842 for Cuddles Day Nursery Ltd (Canford Heath) is calculated as follows: ( (86 Excellents x 5) + (3 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 95 Ratings = 4.842
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.975 Points relating to the number of positive Reviews for Cuddles Day Nursery Ltd (Canford Heath) is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 229 number of registered child places is 45.8. 8 Positive Reviews ÷ 45.8 = 0.175
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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