Cuddles Day Nursery Ltd (Canford Heath)

Learoyd Road, Canford Heath, Poole BH17 8PJ
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8.8 170 Reviews
  • Cuddles Day Nursery Ltd (Canford Heath), Poole
Cuddles Day Nursery is rated GOOD (May 2023) by Ofsted and caters for children from 12 weeks to 14 years old. Although a large and versatile facility, a team of friendly and qualified staff keep a strong focus on individual development, ensuring that each child enjoys appropriate play and learning.

They believe in on-going staff development, with a number of training courses available to ensure that standards will be kept high over the long term.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Emma Murray (Nursery Manager)

Number of Childcare Staff

  • 60

Total Places for Children

  • 229

Age Range

  • from 0 years 1 months
  • to 5 years 0 months

Funding & Fees

  • Available during a visit

Opening Times

  • Monday 07:45-18:00
    Tuesday 07:45-18:00
    Wednesday 07:45-18:00
    Thursday 07:45-18:00
    Friday 07:45-18:00

When Closed

  • Bank Holidays & 1 week at Christmas

Parking

  • Free parking on site

Cuddles Day Nursery Ltd (Canford Heath) Reviews (170)

8.8

Cuddles Day Nursery Ltd (Canford Heath) has a Review Score of 8.8 (8.817) out of 10, based on 8 reviews in the last 2 years.
Over all time Cuddles Day Nursery Ltd (Canford Heath) has 170 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Cuddles Day Nursery Ltd (Canford Heath)
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Total of 170, showing 81-100
Review from Susie J (Mother of Child) published on 15 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been going to Cuddles for just under a year and started at 8 months.
She loves going! We have seen so much development in her.
The staff are wonderful. I would highly recommend this nursery.
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Review from Nick S (Father of Child) published on 15 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
We’ve used Cuddles for around five years now, both pre-school and after-school pick-up service.
Always great service, always helpful staff, very accommodating of working parents!
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Review from Kelly V (Mother of Child) published on 15 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
This nursery is amazing. The staff are a real credit to the business. They all genuinely love their jobs and to them, it isn’t just ‘a job’. It’s a home from home for the children and I feel safe leaving my child there knowing she will be looked after and cared for. I wouldn’t send her anywhere else.
They are fantastic with funding information and are happy to answer any questions in regards to the minefield of funding. The nursery manager is amazing and the transition to school was so smooth which goes to show what a fantastic job they do and how well they prepare the children.
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Review from Helen H (Mother of Child) published on 15 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
After school club is very good. Collection from school is always good. Communication home is very good.
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Review from Laura D (Mother of Child) published on 15 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing nursery they have helped our son with so much since starting in April 2017. Will be very sad when he leaves in July 2019.
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Review from Amy M (Mother of Child) published on 15 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My children have attended Cuddles since they were 3. They absolutely love coming and I can genuinely see them excited when it’s a school day for them!
They never have a dull day and have a lovely mix of structured activities and their own choice. The outdoor space is fab - they have a rota’d access
to different gardens throughout the week and a trip to ‘the woods’ once a week. They have come on incredibly academically - really exceeding expected levels. They are so ready for school, being the oldest in their class - but the staff are actively pushing them each session so they don’t get bored. I would, without a doubt, recommend Cuddles to anyone!
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Review from Gemma B (Mother of Child) published on 15 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been at Cuddles since Jan 2019 and he loves it he has come a long way with learning.
The staff are fantastic especially the staff member in little hoots, my little boy had built a bond with him and it eased my anxiety about leaving him.
Couldn't recommend enough.
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Review from Cheryl T (Mother of Child) published on 15 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are great they really build a rapport with the children. There are so many opportunities for the children really sets them up for school.
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Review from V T (Mother of Child) published on 10 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My son loves going to Cuddles Day Nursery.
He has been going there since he was 10 months old and is now 4.
The staff are extremely helpful and really care about all the children in their care.
The nursery has been very supportive over the past year in particular as I have been unwell and the care
they have given my son has really helped him cope.
I couldn't recommend Cuddles Canford Heath enough.
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Review from Laura W (Mother of Child) published on 27 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cuddles has been fantastic in welcoming my child into their nursery.
The staff are so loving and nurturing and you are always welcomed with a smile.
They have superb facilities both inside and outside which provide plenty of learning opportunities.
My child has made great progress since joining the
nursery and has learnt new skills each week.
I can't recommend this nursery enough.
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Review from Pamela T (Mother of Child) published on 5 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The nursery is very well run, all of the staff are very friendly and helpful. They keep me updated with my son's progress. He really enjoys it there.
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Review from M F (Mother of Child) published on 13 February 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
A friend of mine recommended Cuddles at Canford Health when I was looking for childcare and I am glad that she did. My eldest has been there for nine months now and enjoys going to nursery so much that she even asks to go on a day that she's not due to attend. Every staff member I have met there is
very friendly, approachable, caring and helpful. I like it there so much that I have decided to enrol my youngest too. Highly recommended.
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Review from Kimberley W (Mother of Child) published on 31 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daughter is always happy while at Cuddles, we are always greeted with a smile and on pick up I am always fully aware of everything they have done. My child is always smiling when I pick her up. We love Cuddles and highly recommend anyone bringing their children here, there's so many facilities for
the children to use.
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Review from MVJ (Mother of Child) published on 30 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing nursery, amazing staff!! I can't praise them enough. My son adores it at Cuddles - he has fun, builds great relationships and learns new skills all of the time. I know he is happy and safe and that makes me happy.
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Review from Alice C (Mother of Child) published on 14 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son started his adventure in this nursery at 9 months old and he loves it. The staff is always friendly and knowledgeable, they made my return back to work after my maternity leave easier than expected. Highly recommended!
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Review from Victoria C (Mother of Child) published on 9 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are very friendly and have welcomed our daughter into the nursery. Our daughter can be shy in new surroundings and she has been used to attending another nursery since she was eight months old. After relocating, we searched the area for nurseries that were to the same standard as the previous
one and Cuddles Day at Canford Heath stood out a mile for the ambience, facilities and staff professionalism.


I feel confident leaving her in the capable hands of the staff when I go to work. Staff are monitoring her progress and I receive regular updates on her strengths and areas for development on a daily basis. Our daughter is only two years old but as a teacher myself, it is reassuring to know that her development is being monitored and she is learning social, communication and practical skills at a young age.


Our daughter gets excited when I tell her she's going to nursery and always has a smile on her face when I pick her up. We couldn't recommend a better nursery.

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Review from Michelle P (Mother of Child) published on 20 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very happy with the nursery, particularly the toddler room. My daughter enjoys her time at the nursery and gets excited as we drive in. She is an outdoor girl and I love the outdoor facilities they have for her and the fact they go out often.
Special mention to two members of staff for always
working hard with our daughter to build a strong relationship allowing her to feel happy, safe and secure. We are really grateful.
Always lots of fun activities, friendly staff and very helpful.
Thank you.
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Review from C F (Mother of Child) published on 7 August 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter started at Cuddles Day Nursery in September 2017 when I returned to work. I can honestly say that Cuddles Day Nursery is the best nursery I have ever been in, having worked in nurseries myself and visit them regularly with my current job role. I can’t recommend it enough. I couldn’t be
happier with the care my daughter receives whilst I am at work and she is always so happy to be left. The staff are always so welcoming and friendly and the facilities are such high quality. I’m sure that by coming to Cuddles it has helped my daughter's developmental progress and confidence.
I can always go to work knowing she is happy, having fun and in very capable hands.
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Review from Fran (Mother of Child) published on 24 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are very happy with the nursery and both children have a great time there. Staff are excellent and go out of their way to make sure everything is perfect.
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Review from Sophie M (Mother of Child) published on 20 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
So impressed with Cuddles; my son is 15 months and had never left me before and he's settling so well into Cuddles and enjoying himself so much. The staff and so lovely and welcoming, I suffer from anxiety leaving my children but feel so relaxed leaving my son at Cuddles. Thank you to everyone for making
us so welcome
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Current Review Score: 8.8 (8.817)

Overview of Review Score

The Review Score of 8.8 (8.817) out of 10 for Cuddles Day Nursery Ltd (Canford Heath) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.0 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.842 for Cuddles Day Nursery Ltd (Canford Heath) is calculated as follows: ( (86 Excellents x 5) + (3 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 95 Ratings = 4.842
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.975 Points relating to the number of positive Reviews for Cuddles Day Nursery Ltd (Canford Heath) is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 229 number of registered child places is 45.8. 8 Positive Reviews ÷ 45.8 = 0.175
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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