Cuddles Day Nursery Ltd (Canford Heath)

Learoyd Road, Canford Heath, Poole BH17 8PJ
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8.8 170 Reviews
  • Cuddles Day Nursery Ltd (Canford Heath), Poole
Cuddles Day Nursery is rated GOOD (May 2023) by Ofsted and caters for children from 12 weeks to 14 years old. Although a large and versatile facility, a team of friendly and qualified staff keep a strong focus on individual development, ensuring that each child enjoys appropriate play and learning.

They believe in on-going staff development, with a number of training courses available to ensure that standards will be kept high over the long term.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Emma Murray (Nursery Manager)

Number of Childcare Staff

  • 60

Total Places for Children

  • 229

Age Range

  • from 0 years 1 months
  • to 5 years 0 months

Funding & Fees

  • Available during a visit

Opening Times

  • Monday 07:45-18:00
    Tuesday 07:45-18:00
    Wednesday 07:45-18:00
    Thursday 07:45-18:00
    Friday 07:45-18:00

When Closed

  • Bank Holidays & 1 week at Christmas

Parking

  • Free parking on site

Cuddles Day Nursery Ltd (Canford Heath) Reviews (170)

8.8

Cuddles Day Nursery Ltd (Canford Heath) has a Review Score of 8.8 (8.817) out of 10, based on 8 reviews in the last 2 years.
Over all time Cuddles Day Nursery Ltd (Canford Heath) has 170 reviews.

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Date Published
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Reviewer Connection to Cuddles Day Nursery Ltd (Canford Heath)
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Total of 170, showing 61-80
Review from Rachel M (Mother of Child) published on 29 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both our children attend Cuddles Day Nursery. One permanently and one at holiday clubs. The care and support given to both is excellent. Staff take the time to get to know and understand the needs of each child and communicate their progress in a variety of ways. Both children have developed and grown
both emotionally and in their skills during their time with Cuddles Day Nursery. I highly recommend them.
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Review from Heather N (Mother of Child) published on 29 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My eldest attended preschool at Cuddles Day Nursery and now my youngest is in the nursery. I have witnessed both my children flourish in no time at all at Cuddles Day Nursery. Staff here are brilliant at meeting individual needs for each child and bringing out the best in them. Both my children love
it here and all the staff. I couldn't rate it highly enough.
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Review from S W (Father of Child) published on 29 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son attends 3 days a week and has attended since 15 months he has always struggled to manage his attachment issues and emotions. The staff are polite and approachable. We have discussed and worked together and have found a calming solution which is implemented at nursery and home.
My son starts
school in September and I think he will thrive thanks to the hard work all the Hornet team.
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Review from Liz L (Mother of Child) published on 29 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been attending Cuddles at Canford Heath for 2 years and he’s so happy! I can’t fault the nursery, they do so much with the children, much more than I can do! I’ll be keeping my son there until school and I’m sure he’ll be back for school holiday club. Thank you Cuddles x
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Review from Lauren (Mother of Child) published on 25 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter loves going to Cuddles and now skips in each time we come. I know that she is learning, playing and doing activities all day she is there.
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Review from R (Mother of Child) published on 25 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son loves nursery and has been attending for nearly 3 years. Cuddles has been a trustworthy source of childcare since I returned to work, and although it isn’t the cheapest nursery in the area, you can’t put a price of peace of mind! I know that my son is in a safe environment (food allergies are
taken very seriously at Cuddles) where he is thriving and learning new things every day.
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Review from Ben (Father of Child) published on 25 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cuddles is absolutely the best place for both of my girls to be. My older daughter loves going to preschool and the way that her room leader leads the room, with his innovating ideas and fantastic enthusiasm for the children is simply the best. The way her key worker works so skillfully to push my daughter
has meant that she has made so much progress, both socially and developmentally and I can't thank the work of her room enough. My younger daughter's room is brilliant and her key worker has really helped her develop her skills and I again cannot thank her room enough. I love Cuddles and their staff and its the little things, like the Mother's Day event that I love.
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Review from Helen P (Mother of Child) published on 23 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cuddles Day Nursery is a fantastic nursery. My children have all been very happy and well cared for during their time at Cuddles, and we will be very sad to leave when it is time for our youngest to move onto school. There is a wide range of activities for the children to enjoy including excursions
outside of the nursery. All of the staff are friendly and caring and always take the time to ask after our older children who are now at school.
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Review from Hannah F (Mother of Child) published on 18 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cuddles is a fantastic nursery, my youngest is nearly 3 years old and has been there since he was 4 months. His social skills and vocabulary are on point and his personality has flourished during his time at Cuddles. He's soon to move up a room and can't wait. My eldest goes back for holiday club and
all the staff remember him from his 4-year journey before school years.
Facilities are first class and the activities are endless. I'm running out of fridge room so they come to work with me now.
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Review from Kim (Mother of Child) published on 17 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would highly recommend Cuddles Day Nursery Ltd (Canford Heath) it is such a great nursery! The staff are incredibly friendly and kind. My boy absolutely loves coming to nursery they change what they do with the children daily and give them healthy snacks.
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Review from Matt (Father of Child) published on 16 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been going to Cuddles now for the best part of 5 years, full time before old enough for school, and even now at 7 during the holidays for various activities. She always loved going when she was younger and they certainly helped bring her out her shell. She still gets excited to go and
always comes back smiling. There is always a wide variety of activities put on in holidays to suit most children. The staff are always friendly and very helpful. I certainly recommend Cuddles Day Nursery Ltd (Canford Heath) to anyone be it preschool, breakfast or after school or just for a few days a week in the holidays.
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Review from Marina M (Mother of Child) published on 16 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Verry nice staff and lovely safe place for children. A lot of activities. A lot of cuddles, smiles. Staff care about our children.
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Review from Claire (Mother of Child) published on 16 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fabulous nursery for all ages, with great activities every day for the children. The team are professional, caring and friendly. The food provided is appetizing and tasty. My children settled quickly in their settings, enjoy it very much and are very happy here. If they're happy so am I!!
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Review from Dan (Father of Child) published on 16 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
We feel that Cuddles covers all bases we are looking for with daycare for our 3-year-old. She comes home always having learned new things each day such as colours, shapes, alphabet, animals, numbers and counting, dancing, sharing, vocabulary, songs, stories and a hundred different things we see her
do that she learned at nursery. This is very encouraging for us as parents to see so much learning and participation in group activities rather than just playing all day. They make it fun though which is essential to keep kids this age interested.


The staff are friendly and obviously get to know the kids personally and give helpful and useful feedback. The only down-side is the parking pandemonium in the mornings and at collection times - impatient inconsiderate parents though and not really Cuddles' fault as such.


Overall, very pleased!

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Review from Kayleigh (Mother of Child) published on 16 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been with Cuddles since January 2018 when my first son was 2, he is now 3. He has moved rooms once when he turned 3 and has loved both rooms he has been in and loves going to nursery so much. My 1-year-old twins also started at Cuddles this January and both are loving it. My twins have gone
into the room where my son first was which was also lovely. All the staff are incredible, they work so hard and are truly brilliant with my children. I am so confident that my children are happy and completely cared for whilst at Cuddles. I would highly recommend Cuddles!
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Review from Claire (Mother of Child) published on 16 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic setting. Fantastic staff and my daughter loves going here.
My son (now in year 1 at school) also went here and had an equally wonderful experience.
The outdoor gardens are amazing and the classrooms are bright and welcoming and it is a place I would absolutely recommend to anyone wanting
a secure, friendly, happy environment for their child to be in.
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Review from Sara (Mother of Child) published on 16 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
So far we have found all the staff to be extremely helpful, friendly and efficient. This is the first nursery our little girl has been to and at nearly 3 years old we were a bit apprehensive as to how well she would adapt to not being with family, however, she has absolutely loved the full days. I’m
surprised how quickly all the staff in her class got to know her and how she’s already fond of her key worker and the class supervisor which has got to be an excellent sign!
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Review from Michaela (Mother of Child) published on 16 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I currently have my youngest here in the baby rooms but my older 2 have been here too and currently attend after-school club. The staff are absolutely wonderful and really care about the children. My older 2 will go out of their way to see members of staff who they used to be with. Lovely environment
and facilities. Highly recommend!
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Review from Mark C (Father of Child) published on 16 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very happy with Cuddles and can easily recommend to others, great people and great environment for our little people.
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Review from Camila (Mother of Child) published on 16 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent nursery and care. My daughter loves going there and I trust them completely. She’s been going since she was 9 months old and I’m so happy she will be there until school age.
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Current Review Score: 8.8 (8.817)

Overview of Review Score

The Review Score of 8.8 (8.817) out of 10 for Cuddles Day Nursery Ltd (Canford Heath) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.0 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.842 for Cuddles Day Nursery Ltd (Canford Heath) is calculated as follows: ( (86 Excellents x 5) + (3 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 95 Ratings = 4.842
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.975 Points relating to the number of positive Reviews for Cuddles Day Nursery Ltd (Canford Heath) is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 229 number of registered child places is 45.8. 8 Positive Reviews ÷ 45.8 = 0.175
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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