Tops Day Nurseries: Gillingham Nursery

Middlefield House, Marlott Road, Gillingham SP8 4FA
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7.8 68 Reviews
  • Tops Day Nurseries: Gillingham Nursery, Gillingham
Tops Gillingham is a friendly, active day nursery in Gillingham, Dorset.

It caters for children from three-months-old until they are ready to start school. Tops Gillingham also offers an after school and holiday club service for children aged from 5 years old to 11 years old.

The nursery prides itself as being a special place to which children of all ages love to come; feeling safe, secure, valued and cared for by each other and by committed and motivated staff.

Outside there is an enclosed garden in which children can play, plant and potter. This nursery is part of a group that provides the most eco-sustainable childcare and education in the UK, being respectful of the environment and acting to reduce, re-use and recycle resources is an important part of the culture and routine for the children and staff.

Tops Day Nurseries has recently introduced a number of extracurricular activities such as Tops Cooking School, Tops Forest School, meditation, yoga, Rugby Rangers, Boogie Mites, tooth brushing and much more.

Tops Gillingham can offer funded hours which is available for two, three- and four-year-olds.

While each child is at Tops Gillingham, families are more than happy to call as often as they like to talk to a member of staff about your child and their day at nursery.

During a child’s day at nursery, staff will record important information to share with families, such as sleep times/nappy changes and information about milk/food intake. This information is added to a daily report which is submitted onto EYLOG.

Tops Day Nurseries has introduced a no-added sugar menu to all nurseries, ensuring children start their time at nursery with a nutritional, healthy diet.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Natasha Holgate (Manager)

Number of Childcare Staff

  • 28

Total Places for Children

  • 98

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Opening Times

  • Monday 07:00-19:00
    Tuesday 07:00-19:00
    Wednesday 07:00-19:00
    Thursday 07:00-19:00
    Friday 07:00-19:00

When Closed

  • Christmas Day, Boxing Day & New Years Day

Tops Day Nurseries: Gillingham Nursery Reviews (68)

7.8

Tops Day Nurseries: Gillingham Nursery has a Review Score of 7.8 (7.751) out of 10, based on 4 reviews in the last 2 years.
Over all time Tops Day Nurseries: Gillingham Nursery has 68 reviews.

Overall Experience
  • 59
  • 7
  • 1
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  • 1
Date Published
  • 68
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  • 2
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Reviewer Connection to Tops Day Nurseries: Gillingham Nursery
  • 59
  • 8
  • 1
Total of 68, showing 61-68
Review from Lisa M (Mother of Child) published on 3 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would highly recommend Babygrows nursery my daughter has settled in so well she absolutely loves it and gets excited when she's going back in. The staff are so friendly, happy, professional and reassuring. I would highly recommend.
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Review from Mary A (Mother of Child) published on 1 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter attends the Baby Grows Holiday Club that was set up last year for school age children. She started in August 2016. She quickly settled down and got to know the staff, she now loves it and always asks me when it's going to be holiday time again so she can go to holiday club. She always comes
home full of tales about her activities and with arts, crafts and even cookery to sample! They also go on trips sometimes, at Christmas they got to see Father Christmas himself at the local garden centre. It's a real load off my mind that I don't have to worry about holiday care for her.
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Review from Tim (Father of Child) published on 1 February 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son absolutely loves his time at nursery. The staff are warm, friendly and professional. New online tech keeps up up to date with his development and we have a debrief after every day.
He eats well, plays and learns things that Mum and Dad can't offer at home.
The service provision is exemplary
and we would highly recommend this nursery to all parents.
Our son recently required medical attention where staff responded quickly and very effectively with absolute professionalism.
We are expecting a new addition and he/she will be joining their brother.
For those parents (like us) that are anxious of leaving their children with anyone, be assured that Baby Grows meets and exceeds expectations.
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Review from Michelle T (Mother of Child) published on 17 December 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been going to Babygrows nursery for the past 6 months. She absolutely loves going. The staff are great, very friendly but also professional at the same time. The standard of food is excellent. Also very clean and safe environment for my child.
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Review from Jenny (Mother of Child) published on 16 December 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic nursery. All staff are extremely welcoming and caring. My little girl had a few issues settling in, staff were wonderful and patient and now she loves going. Loads of activities done and outside time, themed activities and lots (and lots) of singing as my little one comes home singing a variety
of songs.
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Review from Lisa V (Mother of Child) published on 16 December 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter joined the nursery in April aged 13 months and from the very start the staff have been more than fantastic with her. She has developed so much . The staff always make time to talk at the beginning and end of the day and the eylog is fab, it's lovely to get a picture of what's going on in
her day and see her reach new milestones.
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Review from Jemma U (Mother of Child) published on 16 December 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
All 3 of my children have been through Baby Grows day nursery and when I heard it was being taken over by Tops I was concerned that the personal touch would be lost in a bigger organisation. Now I am very happy to say not only has that not been the case, but the nursery has gone from strength to strength.
The staff are passionate and focussed on providing the best for our children, they are all so caring and dedicated and I know that my son is happy, content and safe at nursery. There are regular opportunities to see the children in singing sessions etc within nursery, and plenty of feedback which is lovely!! Every time I collect my son I am informed what he has eaten, what he has learned, and what he has done that day often along with some funny moments which it is precious to be able to share. The log allowing parents to see new observations for their child as soon as they are added really reassures me that there is now a focus on getting him ready for school and always plenty of support and encouragement for how I can help him at home. I could not be happier with Baby Grows under Tops, they really are outstanding!!!!!
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Review from Julie s (Mother of Child) published on 15 December 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been at Baby Grows since she was just six months old and is now 22 months old. She loves it there and is happy and well cared for. The staff are professional and approachable and treat my daughter as if she were their own. The facilities are great and the activities for the children
are age appropriate and stimulating. Emails and calls are responded to quickly and communication is fantastic.
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Current Review Score: 7.8 (7.751)

Overview of Review Score

The Review Score of 7.8 (7.751) out of 10 for Tops Day Nurseries: Gillingham Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.3 out of 5 from 4 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.4 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.348 for Tops Day Nurseries: Gillingham Nursery is calculated as follows: ( (30 Excellents x 5) + (9 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) + (3 Very Poors x 1) ) ÷ 46 Ratings = 4.348
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.403 Points relating to the number of positive Reviews for Tops Day Nurseries: Gillingham Nursery is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 98 number of registered child places is 19.6. 3 Positive Reviews ÷ 19.6 = 0.153
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (1)

Natasha

Natasha Holgate

Job Title: Senior Nursery Manager Joined: 2022

1. What qualifications do you have? Level 3 in Children’s Care, Learning and Development – I am currently undertaking my level 5 qualification too.


2. How many years of experience do you have? I have been working in the early years industry for 10 years.

3. Hobbies/interests – In my spare time I enjoy walks along the beach with my family and dogs, I also love baking (when I get time!)


4. Fun fact – I have been part of several movie productions at Warner Bros Studios.

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