Mama Bear's Day Nursery & Pre-School (Torquay)

St Margaret's School, Barewell Road, Torquay TQ1 4PA
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9.3 42 Reviews
  • Mama Bear's Day Nursery & Pre-School (Torquay), Torquay
Mama Bear's Day Nursery & Pre-School (Torquay) is a purpose-built setting that looks to give local parents the childcare service they deserve and children an education that will set them up well for school and later challenges.

A stimulating interior enables staff to get the best out of children and themselves as they help children begin a journey of discovery. The curriculum is kept vibrant and flexible, incorporating many fresh activities to surprise and delight children's imagination.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Victoria Byrne (Manager)

Number of Childcare Staff

  • 12

Total Places for Children

  • 30

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Opening Times

  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00

When Closed

  • Bank Holidays & Christmas

Mama Bear's Day Nursery & Pre-School (Torquay) Reviews (42)

9.3

Mama Bear's Day Nursery & Pre-School (Torquay) has a Review Score of 9.3 (9.300) out of 10, based on 5 reviews in the last 2 years.
Over all time Mama Bear's Day Nursery & Pre-School (Torquay) has 42 reviews.

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Reviewer Connection to Mama Bear's Day Nursery & Pre-School (Torquay)
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Review from Ross W (Father of Child) published on 19 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The entire staff have been excellent and have really helped my son in his learning and social development. They’ve worked under difficult conditions but have maintained professionalism throughout. My son loves going to nursery and although this review only states a particular month, they have been fantastic
since day one, over two years ago. They have worked with me throughout some difficult personal times and accommodated my son at short notice sometimes. Excellent and highly recommended!
Reply from Victoria Byrne, Nursery Manager at Mama Bear's Day Nursery & Pre-School (Torquay)
Thank you for your amazing review, and kind words. We are so delighted that you and your children are enjoying your time with us.
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Review from Natalie C (Grandmother of Child) published on 24 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandson settled at Mama Bear's in Torquay a month ago. He has settled in and is so happy there. He is a very strong-willed and lively little boy who needs guidance and time. I have found this nursery to be amazing with him. They are extremely professional and caring. Handing a child over to strangers
is very difficult, but this nursery has made it so easy.
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Review from S B (Mother of Child) published on 29 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
After a lot of consideration, I decided to choose this branch. One lady at head office took my little boy under her wing from the very off. She has been so caring, thoughtful and considerate to my son’s growth and made his little journey that much easier. I was very anxious, but she again made the transition
for myself and my son an easier period due to her committed nature and amazing care of all aspects and needs of us both. I’m forever grateful and can’t recommend or thank her enough!
Yours thankfully,
A very grateful Mama Bear!
Reply from Erica Cross, Marketing Manager at Mama Bear's Day Nursery & Pre-School (Torquay)
Many thanks for your feedback - such lovely comments which we will share with all the team.
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Review from Aire V (Mother of Child) published on 16 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a covid baby mama I was quite anxious about sending my son to nursery but also knew how important it was for him to socialise, especially with all the lockdowns. From the one-hour taster session where he didn't want to leave as he was having so much fun to now, where he looks forward to nursery days
and knows exactly where to go when we get out of the car. All the nursery nurses are amazing and really do care about the kids, they show them compassion and understanding. In a short space of time, my son went from barely walking to now almost running. From hardly speaking to now singing himself to sleep. I honestly could keep going on and on about how great this nursery and all the employees are. Thank you for taking such great care of him, he really does love it!
Reply from Erica Cross, Marketing Manager at Mama Bear's Day Nursery & Pre-School (Torquay)
Thank you for the lovely comments - we will share these with the team.
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Review from Jo J (Mother of Child) published on 16 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been coming to this nursery since March 2021 and we couldn't be happier. The staff are so friendly and helpful. My son loves going to nursery and always leaves so happy. We love the updates we get throughout the day and on how he is developing.
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Review from Helen K (Mother of Child) published on 23 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I've enjoyed my daughter going to her nursery as she has learnt alot. She has a delay and come along way to where she is now. So I'm very pleased with her progress. I recommend anyone else who like their children to attend the nursery.
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Review from Kelly E (Mother of Child) published on 21 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been at Mama Bear's since 13 months old and she is now 4 and a half. My daughter is excelling in all areas for her age and I know this is mainly down to the team of Mama Bear's. Every day my daughter receives healthy and nutritious meals which is a satisfying feeling as a parent to know
she is eating so well and exploring new flavours continuously.
It is a lovely nursery, always clean, tidy and well presented. The staff are always so welcoming and informative about my daughter when I collect her. The apps they use to log children’s daily activities and meals are always promptly updated. During the last year with COVID regulations, the team have continued to work hard to protect our children and always have a positive and friendly attitude upon them. I would highly recommend Mama Bear's to any parent or guardian looking for childcare for their children.
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Review from Katrina F (Mother of Child) published on 23 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been attending Mama Bear's Day Nursery & Pre-School (Torquay) since she was nine months old and has had a fantastic experience there, she loves all the staff and has made lots of friends. The staff are very caring and knowledgeable, helping you with anything they can and they provide
good fun activities which my daughter is always coming home happily telling me about. The nursery has a lovely big outdoor space which is always being updated with activities the children enjoy. During the Covid-19 pandemic the nursery has done everything they can to keep the running of the nursery up to the highest standard, the policies, procedures and cleaning regimes have been second to none and I have felt very safe with my daughter still attending during this difficult time.
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Review from Ioana B (Mother of Child) published on 14 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am extremely pleased with the nursery. My children enjoy every single moment and their development there is extraordinary. The staff are very devoted to delivering excellence. Words cannot do justice to how grateful I am to the staff.
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Review from C W (Mother of Child) published on 7 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Absolutely amazing, friendly, trustworthy and excellent communication.
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Review from Zoe W (Mother of Child) published on 30 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing nursery, I've sent both of my boys here and they've come on so well. My oldest was ready for school and I think it helped with him going to Mama Bear's. The staff are so friendly and helpful, nothing is an issue. I'll be sending my third child there when I return to work. Thank you for everything
you've done.
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Review from Claire B (Mother of Child) published on 24 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son loves going to Mama Bear's nursery and happily waves goodbye. Staff are extremely friendly and helpful. Having a child with special needs Mama Bear's have helped my son by putting into place a schedule tailored to support his needs by his Senco. Mama Bear's is very well managed and I have
no hesitation in recommending Mama Bear's.
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Review from Andrew E (Father of Child) published on 24 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter started at Torquay Mama Bear's nursery at 8 months old.
1 day a week for 3 months, then up to 2 days for a year, then for the last 2 years, she's been going for 3 days a week.
I have found the staff there to be extremely helpful, courteous, fantastic with the kids.
They build strong
relationships with the kids, create fantastic learning platforms, keeping parents well informed, they don't only help guide the children, but also help guide the parents into helping their children to teach their potential.
Organising different themes to aid children in understanding all ethnic celebrations and the importance of understanding these celebrations.
My daughter is always singing songs she's learnt about "kind hands, kind hearts"... "wash your hands, keep them clean"...etc etc.
She's really going to miss the staff when she progresses on to primary school. But they've left her as well prepared as she possibly could be.
Massive thank you to them all!
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Review from Danielle U (Mother of Child) published on 24 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
All of the staff are so helpful and extremely caring towards my child. Her key worker has a brilliant relationship with her and has helped her progress through the time she’s been there. If you have questions or queries the staff always take the time to talk to you. Fantastic nursery.
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Review from Charlotte R (Mother of Child) published on 23 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son started at Mama Bear's Barewell Road a little while back now but he settled in very well when he first started and it has had a big effect on his behaviour since starting. The staff are all amazing, I cannot fault any of them past or present. They’re all very friendly and always around to talk
or answer any questions/any issues are quickly resolved also.
Pass overs are always great and very detailed too - if my son is ever upset before attending the day the staff greet him with a cuddle to settle him too, which is such a lovely thing and shows just how caring all members of staff that work at Mama Bear's are. They’re organised and I really can’t fault the nursery or any of the staff one bit. My daughter will be attending when she is 2 and I wouldn’t want to send her anywhere else.


Thank you mama bears( barewell road)

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Review from JR (Father of Child) published on 25 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are all really friendly and welcoming. They are always around for a talk and always hand over very well on how my daughters day has been. She started young and is really thriving from the attention she gets at the nursery from her key worker. Very tidy and a well kept nursery!
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Review from Lauren M (Mother of Child) published on 29 August 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my son started at Mama Bear's, Barewell Road, two years ago he has come so far, he's always coming home and telling me what he got up to at nursery, playing games and singing songs that he learnt. The staff are all so lovely and are always happy to listen to and support parents and children the
best they can. I couldn't have wished for a better nursery experience for my son, he absolutely loves attending nursery. I could not recommend this nursery high enough, they have been amazing on my son's journey over the last two years and I thank them all so much for how supportive they have been.
Reply from Lauren Boyd at Mama Bear's Day Nursery & Pre-School (Torquay)
Thank you so much, Lauren, for your kind words. We strive to be the best setting we can be, and we are glad that your son has enjoyed his time with us. We wish you all the best for the future and…read more
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Review from Gemma P (Mother of Child) published on 5 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 2 children have absolutely thrived at this nursery, the staff are incredible and go way over and above, they make it the friendly place that it is. My daughter loves coming to nursery and is always talking at home about her friends there and singing songs that she has learnt. She wears glasses and
has needed to wear a patch over the last year, again the staff were amazing in helping us with this, nothing is ever a problem.


The only thing I could be negative about Mama Bears is with some of the policies. A 48-hour absence is ridiculous for a temperature (this is not the case in schools). A child can have a temperature for a wide variety of reasons (ear infections etc) that are not contagious, it seems ridiculous to send every child home for this.


Overall I am extremely pleased with our choice to send our children to Mama Bears (Barewell) and we are very grateful for all that they do.

Reply from Lauren Boyd, Nursery Manager at Mama Bear's Day Nursery & Pre-School (Torquay)
We appreciate your glowing comments, thank you.
Our 48hour policy is to ensure we prevent the spreading of any unknown causes; however, we do appreciate that other factors may play a part, as all…read more
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Review from Charlotte R (Mother of Child) published on 21 December 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My child has settled in very quickly here and I believe that is due to the caring nature of the staff members. All staff members are approachable and the room always looks well managed. Security is important to all staff too. Brilliant nursery.
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Review from Paige P (Mother of Child) published on 21 December 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my son has started here back in September he has really come out of his shell. His speech has improved loads and he is much more confidence in himself. The staff always make sure he is comfortable and happy and ring me when needed. Overall I am very very happy with this nursery and look forward
to them looking and teaching my youngest in the new year. Thank you for everything.
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Current Review Score: 9.3 (9.300)

Overview of Review Score

The Review Score of 9.3 (9.300) out of 10 for Mama Bear's Day Nursery & Pre-School (Torquay) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.3 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.967 for Mama Bear's Day Nursery & Pre-School (Torquay) is calculated as follows: ( (58 Excellents x 5) + (2 Goods x 4) ) ÷ 60 Ratings = 4.967
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.333 Points relating to the number of positive Reviews for Mama Bear's Day Nursery & Pre-School (Torquay) is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 number of registered child places is 6. 5 Positive Reviews ÷ 6 = 0.833
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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