Puffins at Manston Terrace

3 Manston Terrace, St Leonards, Exeter EX2 4NP
Review Us
9.9 57 Reviews
  • Puffins at Manston Terrace, Exeter
Puffins at Manston Terrace provides a wide variety of childcare services from children under the age of two to a holiday club for school aged children. Children are cared for across four age appropriate rooms which are designed with the specific needs of different age groups in mind.

Children are encouraged to play and learn together to boost their confidence and social skills in a loving environment. The outdoor area is used regularly by all children to provide them with an exciting place to explore and play in.

Inside a range of activities are on offer for children to spend time enjoying, whether on their own, as a group or with a member of the nursery’s qualified staff.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Molly C (Childcare Centre Manager)

Number of Childcare Staff

  • 19

Total Places for Children

  • 56

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Funding & Fees

  • Under 2s with no Grant Funding:
    Daily (07:30-18:00) £79 per session
    Full week £335 per week
    Morning or afternoon rate £10 per hour (minimum 3 hours, maximum 6 hours)


    9-23 Month Grant Funding:
    Available for full day sessions or half day sessions
    25p per hour service charge (on hours with grant allocated)


    2 - 3yrs Sessions with no Grant Funding:
    Daily (07:30-18:00) £76 per session
    Morning or afternoon rate £9.50 per hour (minimum 3hr session, maximum 6hrs)


    2 - 3yrs Grant Funding:
    Available for full day sessions or half day sessions
    25p per hour service charge (on hours with grant allocated)
    Full Time 10% discount for 2 - 3yrs


    3 and 4yrs:
    £8 per hour; for hours not allocated with grant
    £1.15 per hour service charge (on hours with grant allocated)
    Over 40hrs booked 10% discount

Opening Times

  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00

When Closed

  • Bank Holidays & Christmas (Puffins Holiday Club available during School Holidays for children aged 4 1/2-11)

Puffins at Manston Terrace Reviews (57)

9.9

Puffins at Manston Terrace has a Review Score of 9.9 (9.907) out of 10, based on 19 reviews in the last 2 years.
Over all time Puffins at Manston Terrace has 57 reviews.

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Review from Rhiannon B (Mother of Child) published on 11 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are absolutely wonderful. Our son joined the nursery after the first lockdown was lifted, so he was very nervous after being at home with us for such a long time. The staff were fantastic and allowed him to settle in his own pace. It only took a few days and he was running in to see them.
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Review from Sofia B (Mother of Child) published on 5 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter attended the nursery pre-school and it was a great environment to be in for her. She made lots of friends and was thriving there. The staff was very supportive and helpful towards her, as well as the parents. My son also attends the nursery and goes there happily. They are quite active on
platforms to show their daily activities, with pictures, as well as letting me know what he ate throughout the day, and how much. All questions are being answered in a timely manner. Overall, great nursery and would highly recommend to parent friends.
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Review from Beth B (Mother of Child) published on 15 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
An excellent nursery with a very happy atmosphere and incredibly friendly and caring staff. Our daughter started in the baby room and stayed all the way through to pre-school and her two young siblings are working their way through the nursery as well. Very impressed across the board!
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Review from Kerry F (Mother of Child) published on 20 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little boy has been going to Puffins for nearly two years and he absolutely loves it. The staff are amazing with him and he always has a lovely day, packed full of exciting activities. His speech is delayed, but the staff have been really helpful working with him in a fun way and he is showing a
marked improvement week on week. The menu is lovely and my little boy eats everything, every time he attends! I would highly recommend Puffins at Manston Terrace. The staff are all really approachable and helpful, and the nursery has been extremely flexible with my wife and I, who are both shift workers which just makes life so much easier.
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Review from Sarah (Mother of Child) published on 20 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I couldn't be happier with Puffins at Manston Terrace. The staff are so kind and caring and put a lot of effort into ensuring that my daughter is comfortable and happy in the nursery environment. She started in the baby room when she had just turned 1; I was particularly pleased with the sleeping room
there, which adjoins the playroom and has a variety of sleeping options to suit your little one. The daily menu is healthy and varied and all freshly cooked on site. The management is excellent, very organised and consistent.


The children occasionally go on outings to a local park or the library. One of the best features about this nursery is the settling in policy - you are in charge of the schedule and can arrange as many settling in sessions as you think your child will need. Also, everything is provided - food, nappies, suncream, wellies, you name it! You only need to send in a change of clothes.

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Review from Marta B (Mother of Child) published on 31 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fabulous nursery. My child has thrived ever since she has joined Puffins.
We are delighted with the level of care provided. My child comes back home in excellent form and full of smiles. We also love parentzone as it gives us a better overview of her day.
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Review from T O (Mother of Child) published on 7 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We used Puffins at Manston Terrace for 5 years with our two children. They were both very happy there and made good relationships with their peers. The staff were very caring towards the children and each child developed close bonds to their carers which we, as parents, really valued.
They put care
also into knowing the children as the individuals they were and were responsive to any of our requests. The manager was also a wonderful help and provided great leadership to the nursery.
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Review from M N (Father of Child) published on 28 August 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Puffins at Manston Terrace is an incredible nursery. I've had my daughter with them for over a year now, and have just started our 8-month-old boy there as well. Throughout this time the nursery has become more of a family to us. When me and my partner have had questions about how to raise our kids
they've been incredibly helpful, taking time to listen to our concerns and give really clear advice. We've also had some very difficult circumstances at home recently, and without their flexibility and support, it's hard to see that we would ever have coped. I really can't recommend this nursery highly enough, it's brilliant, thank you.
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Review from Naomi R (Mother of Child) published on 25 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely wonderful staff, cannot fault them. I have complete peace of mind leaving my 1-year-old daughter in their care.
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Review from Corrine (Mother of Child) published on 6 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been attending Puffins from the age of 10 months. He started back in 2014 and is now due to graduate in July this year. I have been very happy with the care my son has received while at Puffins both academically and pastorally from staff from the age of a baby to him nearly being 5 years
old. I am sad to see my son leave for mainstream school but I am extremely proud of what the teachers and him have achieved together whilst he has been under their care. I know when he is at Puffins I can go to work completely at ease and focused for my day job. Thank you.
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Review from Dawn C (Mother of Child) published on 26 July 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son attended pre-school at Puffins, Manston Terrace for 18 months and was very happy there. The staff are lovely, really friendly and caring and I certainly recommend it.


The pre-school area is over the entire top floor so there is plenty of space for the children to play in and different rooms

to use.


He went to forest school there too, which was in their garden and he loved making a fire and toasting marshmallows!


They play in the garden a lot and take the children out on local adventures and there is a chef on site and the food is really good.


A great location and facilities, but the staff make it as they are all so lovely.

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Review from Karrie-Anne (Mother of Child) published on 18 July 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter attended this nursery, only for a year (as we moved into the area) and loved it. She settled well and the staff couldn't do more if they tried. She always came home talking about the amazing adventures they had been on, from visiting a reptile shop to the park, also getting my daughter
ready for school and making it another adventure. The staff truly are remarkable and just take the time to engage and encourage the children where possible. There was never a problem and she and I will really miss it. I can not recommend this Nursery enough.
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Review from N T (Mother of Child) published on 18 July 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at the nursery are extremely hard working and are always happy and smiley. They are very well organised and have a lot of fun activities planned and the staff always have an open ear for you. My little one absolutely loves going there and has come a long way since he started there. We are
always amazed at the things they do and how they always tell us about them when I pick up my little one.
I can only thoroughly recommend the nursery.
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Review from Steven M (Father of Child) published on 2 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our child has been attending this setting for the past 18 months. We are delighted with the service and care we receive. Our daughter is so happy in the morning when we drop her in and we always receive a very warm welcome from the staff.
The quality of care and learning opportunities is very high.

It is really important that our daughter feels safe and secure in the setting and we know that she does.
We feel the staff and manager go above and beyond what is expected to ensure the service they give meets our individual needs.
Thank you Puffins!
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Review from Sue H (Mother of Child) published on 2 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our child has been attending this setting for the past 18 months. We are delighted with the service and care we receive. Our daughter is so happy in the morning when we drop her in and we always receive a very warm welcome from the staff. The quality of care and learning opportunities is very high.
It is really important that our daughter feels safe and secure in the setting and we know that she does. We feel the staff and Manager go above and beyond what is expected to ensure the service they give meets our individual needs. Thank you Puffins!
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Review from Kate M (Mother of Child) published on 31 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was initially apprehensive about putting my first born into nursery but the staff made the experience an effortless transition. My daughter is so happy at nursery and is thriving in such a warm, nurturing and encircling environment. The staff team work really hard to make the children feel valued
and secure and parents feel included in their development with regular updates, newsletters etc. I have recommended it highly to my friends with young children.
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Review from Rebecca W (Mother of Child) published on 8 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This nursery has been fantastic for my daughter and they have done everything possible to support her extra needs. The staff are polite, friendly, well trained and willing to learn more so as to support children in their care as much as possible. They are able to be flexible to your/your child's needs
and very willing to work with other professionals if needed by your child.
My daughter loves attending nursery and has strong relationships with the staff in her room. The food and activities seem excellent and the staff are able to give a detailed account of the day for your child and keep you updated well. I would definitely recommend it.
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Current Review Score: 9.9 (9.907)

Overview of Review Score

The Review Score of 9.9 (9.907) out of 10 for Puffins at Manston Terrace is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.907 for Puffins at Manston Terrace is calculated as follows: ( (208 Excellents x 5) + (15 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 226 Ratings = 4.907
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Puffins at Manston Terrace is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 number of registered child places is 11.2, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Molly

Molly C

Job Title: Childcare Centre Manager Joined: 2024

Puffins at Manston Terrace have an established team, led by Molly who has worked for Puffins since 2024.


Molly is Level 3 qualified in Childcare and is supported by her Deputy Fern.


The nursery is spread over 3 floors and has our Holiday Club on the top floor. Children can explore a variety of different rooms, supported by caring and diligent staff who work hard to ensure every child is loved and cared for as an individual.


Molly and Fern would love to show you around, so please get in contact.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Puffins at Manston Terrace to verify any information. View our terms and conditions. Puffins at Manston Terrace has an Enhanced Service - more info.