Puffins at Manston Terrace

3 Manston Terrace, St Leonards, Exeter EX2 4NP

Puffins at Manston Terrace, Exeter, Devon
Puffins at Manston Terrace, Exeter, Devon
Puffins at Manston Terrace, Exeter, Devon

Puffins at Manston Terrace provides a wide variety of childcare services from children under the age of two to a holiday club for school aged children. Children are cared for across four age appropriate rooms which are designed with the specific needs of different age groups in mind.

Children are encouraged to play and learn together to boost their confidence and social skills in a loving environment. The outdoor area is used regularly by all children to provide them with an exciting place to explore and play in.

Inside a range of activities are on offer for children to spend time enjoying, whether on their own, as a group or with a member of the nursery’s qualified staff.

Group: Puffins of Exeter Ltd

Person in charge: Karen Richards (Childcare Centre Manager)

Local Authority / Social Services: Devon County Council

Number of Staff: 16

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 56

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1800

When Closed: Bank Holidays & Christmas (Puffins Holiday Club available during School Holidays for children aged 41/2-11)

Languages Spoken (other than English): Spanish; Castilian

Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.4 Puffins at Manston Terrace has a Review Score of 9.4 (9.363)

The Review Score of 9.4 (maximum of 10) for Puffins at Manston Terrace is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 7 Reviews over all time. This Average Rating is also the rating value for Puffins at Manston Terrace in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 5 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.917 for Puffins at Manston Terrace is calculated as follows: ( (77 Excellents x 5) + (7 Goods x 4) ) ÷ 84 Ratings = 4.917

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.446 Points relating to the number of positive Reviews for Puffins at Manston Terrace is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 11.2 positive Reviews (56 registered maximum number of service users ÷ 5). 5 Reviews ÷ 11.2 Target = 0.446

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    7
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Puffins at Manston Terrace?

  • Extremely LIKELY
    7
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Puffins at Manston Terrace

  • Mother of Child
    6
  • Father of Child
    1

My son attended pre-school at Puffins, Manston Terrace for 18 months and was very happy there. The staff are lovely, really friendly and caring and I certainly recommend it.

The pre-school area is over the entire top floor so there is plenty of space for the children to play in and different rooms to use.

He went to forest school there too, which was in their garden and he loved making a fire and toasting marshmallows!

They play in the garden a lot and take the children out on local adventures and there is a chef on site and the food is really good.

A great location and facilities, but the staff make it as they are all so lovely.

How likely would you be to recommend Puffins at Manston Terrace? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter attended this nursery, only for a year (as we moved into the area) and loved it. She settled well and the staff couldn't do more if they tried. She always came home talking about the amazing adventures they had been on, from visiting a reptile shop to the park, also getting my daughter ready for school and making it another adventure. The staff truly are remarkable and just take the time to engage and encourage the children where possible. There was never a problem and she and I will really miss it. I can not recommend this Nursery enough.

How likely would you be to recommend Puffins at Manston Terrace? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

The staff at the nursery are extremely hard working and are always happy and smiley. They are very well organised and have a lot of fun activities planned and the staff always have an open ear for you. My little one absolutely loves going there and has come a long way since he started there. We are always amazed at the things they do and how they always tell us about them when I pick up my little one.
I can only thoroughly recommend the nursery.

How likely would you be to recommend Puffins at Manston Terrace? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Our child has been attending this setting for the past 18 months. We are delighted with the service and care we receive. Our daughter is so happy in the morning when we drop her in and we always receive a very warm welcome from the staff.
The quality of care and learning opportunities is very high.
It is really important that our daughter feels safe and secure in the setting and we know that she does.
We feel the staff and manager go above and beyond what is expected to ensure the service they give meets our individual needs.
Thank you Puffins!

How likely would you be to recommend Puffins at Manston Terrace? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Our child has been attending this setting for the past 18 months. We are delighted with the service and care we receive. Our daughter is so happy in the morning when we drop her in and we always receive a very warm welcome from the staff. The quality of care and learning opportunities is very high. It is really important that our daughter feels safe and secure in the setting and we know that she does. We feel the staff and Manager go above and beyond what is expected to ensure the service they give meets our individual needs. Thank you Puffins!

How likely would you be to recommend Puffins at Manston Terrace? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I was initially apprehensive about putting my first born into nursery but the staff made the experience an effortless transition. My daughter is so happy at nursery and is thriving in such a warm, nurturing and encircling environment. The staff team work really hard to make the children feel valued and secure and parents feel included in their development with regular updates, newsletters etc. I have recommended it highly to my friends with young children.

How likely would you be to recommend Puffins at Manston Terrace? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Excellent

This nursery has been fantastic for my daughter and they have done everything possible to support her extra needs. The staff are polite, friendly, well trained and willing to learn more so as to support children in their care as much as possible. They are able to be flexible to your/your child's needs and very willing to work with other professionals if needed by your child.
My daughter loves attending nursery and has strong relationships with the staff in her room. The food and activities seem excellent and the staff are able to give a detailed account of the day for your child and keep you updated well. I would definitely recommend it.

How likely would you be to recommend Puffins at Manston Terrace? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

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