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Puffins in the City

1 West Street, Exeter EX1 1BB
Puffins of Exeter Ltd Logo
Puffins in the City logo
Puffins in the City, Exeter
Puffins in the City, Exeter
Puffins in the City, Exeter

Puffins in the City cares for children between the age of 0 and 5 in the spacious nursery which has both large indoor and outside areas. Children are helped to play and learn by a dedicated team of staff who enjoy working with children to give them the best start in life.

The nursery is ideally located near Princesshay shopping centre and has a safe parking drop off and pick up...  

Funding & Fees

Under 2s with no Grant Funding:
Daily (07:30-18:00) £79 per session
Full week £335 per week

Morning or afternoon rate £10 per hour (minimum 3 hours, maximum 6 hours)

9-23 Month Grant Funding:
Available for full day sessions or half day sessions

25p per hour service charge (on hours with grant allocated)

2 - 3yrs Sessions with no Grant Funding:
Daily (07:30-18:00) £76 per session

Morning or afternoon rate £9.50 per hour (minimum 3hr session, maximum 6hrs)

2 - 3yrs Grant Funding:
Available for full day sessions or half day sessions
25p per hour service charge (on hours with grant allocated)

Full Time 10% discount for 2 - 3yrs

3 and 4yrs:
£8 per hour; for hours not allocated with grant
£1.15 per hour service charge (on hours with grant allocated)

Over 40hrs booked 10% discount

Contact Puffins in the City to get a personalised quote:

Type of Service

  • Day Nursery

Opening Schedule

Open all year

Full days available

Yes

Half day sessions offered

Yes

Group/Owner

Person in charge

  • Chloe C (Childcare Centre Manager)

Number of Childcare Staff

  • 19

Total Places for Children

  • 55

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Meals Provided

No

Consumables provided

No

Opening Times

  • Monday 07:30-18:00
  • Tuesday 07:30-18:00
  • Wednesday 07:30-18:00
  • Thursday 07:30-18:00
  • Friday 07:30-18:00

When Closed

  • Bank Holidays & Christmas

Puffins in the City Reviews (59)

9.9

Puffins in the City has a Review Score of 9.9 (9.860) out of 10, based on 19 reviews in the last 2 years. Over all time Puffins in the City has 59 reviews.

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Showing 59 reviews matching selected criteria
Review from Sam J (Mother of Child) published on 20 April 2020 Submitted via Website
Overall Experience
I can not rate this nursery enough. The staff genuinely spend so much time getting to know everything about the children’s interest and quirks that makes them, them. They act on everything I say and follow it up with love and care. The management puts the parents best interest at the heart of how the nursery is run and follow a child-centred learning approach. They use the Parent Zone app which allows them and me to share how my child is doing with comments, reports and lots of lovely daily pics or videos. My daughter refers to the team as her “Puffins family” (her choice of words) and that in itself plus her charging in at the door without as much as a wave goodbye to me is all a parent can ask for.

A truly amazing place.

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Review from Carlos C (Father of Child) published on 4 March 2019 Submitted via Website
Overall Experience

Our son has been attending Puffins in the City for more than a year and we are very happy with the nursery.

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Review from Rachel N (Mother of Child) published on 4 March 2019 Submitted via Website
Overall Experience

My little girl came to Puffins when she was 8 months, she was made to feel very welcome. She has been at the nursery for a year and I have been really impressed with the enthusiasm of the staff and the care she has received. They do different activities each day and are given lots of opportunities to explore different things. The staff are really honest about how the day has been which I have really valued. I also like having a look to see what she has been up to whilst at work and they have an app that you can check your child's day. A brilliant nursery would recommend them to other parents especially as each child is made to feel special.

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Review from Steven J (Father of Child) published on 4 March 2019 Submitted via Website
Overall Experience

My son attends Puffins 5 days a week, he’s always happy there and learning new experiences. The staff are very good with him and always keep you updated on things plus the ParentZone app is brilliant so you can see what he’s been doing and eating too.

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Review from Laura S (Mother of Child) published on 6 February 2019 Submitted via Website
Overall Experience

Puffins In the City are absolutely fantastic! My son loves spending time there, has learnt so much and has found a home from home. The team are brilliant and work so hard to develop the children and do different things every week. Wouldn’t hesitate to recommend them to anyone.

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Review from Vicki V (Mother of Child) published on 6 February 2019 Submitted via Website
Overall Experience

My son only attends nursery a couple of days a week but he is made to feel like the most important person whilst he is there. They are always doing something different with the children, coming up with creative ideas, games and activities for them. All of the staff are a credit to Puffins and are fantastic with the children. My son has recently had a few confidence issues and everyone at the nursery has worked really hard to help him overcome this. They offer a comprehensive and varied activity plan, take the children out every day and each member of staff is enthusiastic about their job. My son absolutely loves his key worker and I have really appreciated her honest and open approach from the start. If you are looking for a progressive, creative and professional nursery who genuinely care about the development and well being of children then look no further!

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Review from Rebecca G (Mother of Child) published on 5 February 2019 Submitted via Website
Overall Experience
The staff are always busy keeping the children entertained and happy, working alongside parents to make sure that they are happy that their children are happy. Staff are approachable and my son has a great bond with the majority of them.

My son struggled for a while when he switched rooms, but we worked together and now he's happy to go and settle with his friends and find something to play, or sometimes have a cuddle with a member of staff to have a look around before engaging with play. The staff in Puffins in the City are happy and inviting. They have been great throughout the 2 years my son has been with them.

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Review from Jenny R (Mother of Child) published on 29 November 2018 Submitted via Website
Overall Experience
I have been so happy with how my daughter has settled at the nursery. All the staff I have encountered have been friendly, enthusiastic and professional and are never too busy to hand over to me. I get really good updates throughout the day. Although their garden is small my daughter gets out a lot and is regularly on trips to the park/library etc.

I wouldn't hesitate to recommend, from my experience.

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Review from Christelle J (Mother of Child) published on 29 November 2018 Submitted via Website
Overall Experience
Our family has been using Puffins in the City for the past four months.

The staff members have been extremely kind and helpful to our baby, they have helped her settle in this new environment. They also send regular updates throughout the day which makes a working day more enjoyable! Would definitely recommend!!

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Review from Jianing M (Mother of Child) published on 21 August 2018 Submitted via Website
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My daughter loves her days at Puffins and she has made a lot of friends here. Staff are all very helpful and friendly and open time suits working parents very much.

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Review from Johnny G (Father of Child) published on 25 April 2018 Submitted via Website
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Fantastic nursery. Caring staff who take the time to get to know the parents and provide a safe, caring environment for my child. I have no hesitations recommended the team and look forward to watching my child develop further in very capable hands.

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Review from Sarah W (Mother of Child) published on 30 October 2017 Submitted via Website
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So happy with the time my son spent at this nursery, all staff are great and so helpful. Unfortunately, I've had to take my son out of nursery due to change in working days but hopefully, you will see us again. Thank you so much.

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Review from Jade B (Mother of Child) published on 29 August 2017 Submitted via Website
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My daughter has been at Puffins for 6 months now and is about to move from the Baby room to the Bumblebees room (age 2). We are extremely pleased with our choice of nursery for her. Short and sweet review but we really cannot fault anything, she is a happy, intelligent child and all her needs are being met. I would definitely recommend this nursery to friends. Thank you.

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Review from Tuane D (Mother of Child) published on 7 February 2017 Submitted via Website
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Great nursery! Our son attended from the age of one until he was two and a half. He loved it there. Staff are great and really care about the children. If we hadn't moved, he would still be going there along with his baby twin sisters.

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Review from Gemma (Mother of Child) published on 7 February 2017 Submitted via Website
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Our son has been attending the nursery for 10 months now and it's the best thing we've ever done. He has developed so much during his time there, and the staff are incredible, always pleased to see him every day and show him affection and always take the time to chat with myself whenever I collect or drop him off. He is always excited to go in every morning and often asks to go on a weekend!

It was a huge decision to go back to work, made much easier by knowing that our son is happy and well looked after.

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Review from Sadie (Mother of Child) published on 21 July 2016 Submitted via Website
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Lovely friendly staff and very helpful.

Helped my son to improve on behaviour...very good with helping with learning.

Would definitely recommend Puffins to family and friends with children.

Very happy with the service I have received in the last 2 1/2 years.

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Review from R H (Mother of Child) published on 30 December 2015 Submitted via Postal Card
Overall Experience

The standard of care provided is fantastic and the activities in the "Bumble bee" room in particular are innovative and something my son really enjoys. My daughter is in the baby room and is given lots of attention and stimulation. She is encouraged to be independent and walk to activities rather than being put in the buggy. The previous manager was fantastic at discussing with parents but unfortunately the new manager does not come out of her office. That said the nursery is well run so perhaps she is content acting on that.

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Review from Kim S (Mother of Child) published on 29 December 2015 Submitted via Postal Card
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My child and myself are very happy with this nursery, I find i can go to work feeling completely at ease that he is safe, well looked after and completely happy with the staff and facilities. I feel my child has a very good connection and relationship with the room leader and his personal keyworker. He shows nothing but excitement generally when he attends nursery. I feel myself that I have a good relationship with the staff and they always take the time to update me on the days events.

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Review from Hayley R (Mother of Child) published on 28 December 2015 Submitted via Postal Card
Overall Experience

Since my son started nursery in March 2015, he has learnt to walk, speak and has settled in really well with the help of the brilliant staff at Puffins. I would highly recommend them to any other parent thinking of sending their child to a nursery in the city centre.

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Child Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Meet the Team (1)

Chloe C Job Title: Childcare Centre Manager Joined: 2014
Chloe C

Puffins at Southernhay has an established team, led by Chloe, who has worked for Puffins since 2014.

She is Level 3 qualified in Childcare and has a Level 5 management qualification.

The nursery is spread over 1 floor with individual rooms for each age group. Children can explore a variety of different rooms, supported by caring and diligent staff who work hard to ensure every child is loved and cared for as an individual.

Chloe would love to show you around, so please get in contact.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Puffins in the City to verify any information. View our terms and conditions. Puffins in the City has an Enhanced Service - more info.