Puffins in the City

We are extremely happy with the care our daughter receives at nursery. The staff are all so friendly, caring and attentive, and it is clear that they genuinely know and care about the children as individuals.

We are really pleased with the variety of activities they provide, as well as the regular outings, which are a fantastic way for the children to explore and learn outside of the nursery environment.

The food choices are also excellent, with a good balance of nutritious and varied meals. We feel very reassured knowing that our daughter is well looked after, happy and enjoying her time at nursery.

We would definitely recommend the nursery to other parents.

Also, great food menu and don't force on vegetarianism/veganism unless required of course! So they're very accommodating!

Would recommend this nursery to anyone

Everyone at puffins in the city are brillant, they have been amazing since my son started in January and never had a problem. They have continued to help him grow and he's always such a happy child leaving due to having a good day.

We couldn't be happier with the care our daughter receives at Puffins (City) The staff are warm, attentive, and genuinely invested in each child's development. The activities are engaging and age-appropriate, and we've seen our daughter's confidence and social skills blossom since she started attending in January 2026.

Keeley, made the introduction into Nursery for us all simple and with ease. Giving us time to talk and explain the layout of the days. We can't thank her enough for her time and effort relieving us of any anxiety!

The nursery provides a safe, stimulating environment where children can learn and grow. We particularly appreciate the focus on outdoor play and the healthy meals provided. Communication is excellent, with regular updates and opportunities to discuss our daughter's progress via an App and in person during drop offs and pick ups.

Overall, Puffin's has exceeded our expectations, and we highly recommend it to any parent looking for childcare in Nursery.

Honestly the last five months have been so fantastic for my son. I can't thank the kind, thoughtful, caring and happy staff enough! It has been so wonderful to see the efforts they go to, engaging in walks around the quay, visiting child friendly venues around Exeter. The app makes it so nice to see what he is up to and communicate with the team.

You are so appreciated. Thank you Puffins in the City team! See you tomorrow.

Everything I want from a nursery, delightful, proffessional stafff, clean building, clear communication.

Couldnt be happier, my daughter loves it and has grown more confident and engaged every week she is there.

Everything is great, from the staff to the facility. We see a big improvement on how Lucas communicate, they have done great job in helping us improve Luke communication skills. Before he entered the nursery, my child can only say No or Yes only simple word but now he can express himself in a complete sentence. We also see improvement on his social skills, he is now starting to play with other children. Thank you for all your effort and doing really great job in for looking after our Lucas and all other children.

We have had a fantastic experience with Puffins on West Street. Our daughter has loved it from the day she started. The staff are really welcoming and friendly. My daughter seems to love all the adventures they get up to in and around Exeter! We get lots of lovely updates on the fab things they do with them. Sasha the manager is fantastic with the children, quick with communication and simply lovely!

Would highly recommend Puffins In The City. All of the staff are friendly and caring and put the welfare of the children first. Our boys genuinely look forward to attending with the oldest most excited with the excursions they go on.

The staff are great, really welcoming and friendly with us as parents and with my son. The food looks really good. My son does a variety of fun activities indoors and outdoors and looks forward to going. They have taken the time to get to know him well. Thank you Puffins

The staff at Puffins in the City are quite simply amazing!

My children always come home happy (albeit very tired after a great day!) and love telling me all the fun things they've been up to.

The genuine care and individual attention each child receives is so lovely to see.

The garden is on the small side but the trips to the quay, the park and into town more than make up for this.

Thank you to everyone at Puffins for everything you do.

Thank you to the entire team for all your hard work and dedication!

Puffins have been excellent at caring for our son. We were new to Exeter this year and loved Puffins as soon as we visited; it was fun, engaging and our little boy is always so happy to be at nursery. The variety of activities and outings are great. The quality of care in Southernhay's baby room is great. I particularly want to call out Two ladies who have always been responsive, attentive and very caring.

Cannot fault the team at Southernhay, all of them so so lovely and friendly nothing ever too much! The manager has always gone above and beyond even before becoming management and both of my children who attended/attend the nursery absolutely adore her, cannot fault her at all!

Our little boy was welcomed with such love and care after being at a different nursery that didn't meet his needs. The staff moved at his pace and have been amazing. As his time is coming to an end he is going to greatly miss the staff. Thank you for making the rest of his time before primary school a lovely experience for him.

Puffins are excellent. Two kids have been through puffins and the staff are consistently great. The kids love them and they pay attention to their needs. They seem more flexible than other nurseries in the area friends have used.

Very happy with our daughter's progress from starting. Her speech has come on extremely well. Her potty training was advanced thanks to the staff's noticing signs she was ready. The staff were all very welcoming and she loves her days there.

My daughter has been attending Puffins in Southernhay for about a year and a half now. We have always found them attentive and caring. They make a point to take the children on excursions into various areas of the city, our daughter always talks about the fun times she has. Her learning and development have been commendable, we thank all the staff for their care and support in her development. A special thank you to two staff members in particular who our daughter always talks about.

I'm happy with the nursery, staff, premises and activities. The staff are caring and willing to listen to our needs, and the children are involved in exciting activities, indoors and outdoors, daily. My child is always happy at the end of the day!